User Reviews Overview
About System Center
System Center is an on-premise and cloud-based IT management solution that helps businesses of all sizes monitor and diagnose issues across systems and applications. The solution allows managers to enhance the efficiency of...
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- Industry: Higher Education
- Used Weekly for 6-12 months
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Review Source
Excellent services
Pros
Excellent services It seems to me that their way of helping the client and fulfilling all their needs is really good.
Cons
I have no complaints about System Center, their services have been very effective and fast. Very good.
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
It is a fantastic and incredible tool for the administration of computers and servers
Pros
- It can be unified with Active Directory and DHCP to locate any computer that is connected to the network.
- You can deploy Windows desktop and Windows server updates automatically or manually.
- You can implement any application or shortcut.
- Most impressive is the ease with which you can implement operating systems through the network.
- When you deploy an application, update or operating system, you can easily see the progress of the implementation.
- Has a wide range of created reports.
- Can generate Querys according to the need of the company.
- SCCM has its own remote connection system that provides great help at the time of remote technical support.
- You can set up an "SCCM server" or a "distribution point" in each location you need to avoid bandwidth consumption.
- It has a great security to establish the differences between the roles of the different areas of the company that require the use of the tool.
- You can use the LOG as they are very useful.
Cons
- Microsoft System Center is a very expensive tool
- It requires many pre requisites for the installation of the SCCM in a server.
- The set-up requires many hours of work so that SCCM is 100% configured
- The creation of additional reports is very complicated.
- Generating Querys in SCCM does not have much documentation and is really difficult.
- You really need to do a course to be able to use the tool.
- Many errors of the tool are basic and do not show details.
- It is complicated to verify the installation of Windows updates.
- Used Daily for 2+ years
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Review Source
Asset management, CRM, incident management, deployment all in one. But, man, if it isn't...
I have never used a better CRM tool, but that isn't saying much. Asset management is good. Application/OS deployment is good but difficult.
Pros
Asset management, CRM, incident management, application deployment and those are just the features we use. Excellent, detailed reporting of incidents, users, assets, etc. Integration with everything Microsoft. The desktop apps are actually pretty decent, if you have used other Microsoft apps and are already used to how they are laid out. It really is better than some CRM tools and asset management tools.
Cons
Slow. Maybe it is just us and our on-prem setup (another con, these days) but boy is it slow. We were even told by Microsoft that it just is slow. That's it. Other MDM, asset management, CRM tools come with manufacturer setup teams to help you get started, we just threw ours together from scratch and a few classes. Everything is a learning experience and almost nothing is intuitive. Writing C# and XML are a must. SCCM/SCSM is not user friendly and takes 1, 2, or 3 full-time employees to run, let alone get setup.
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- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Hassle free system management
We are using system center configuration manager for operating system deployment and have custom images created for department wise. If new PC deployment is required we are able to plug the new PC into the network and run the deployment process and the PC will install the OS and required software in less than 1 hour. We are applying patch update company wide regulatory using system center and helps keep all the system up to the date and secure. Software center used by users to request and self service software installation process which reduce the helpdesk burden.
Pros
I have experience in System Center Configuration Manager and the Operating System Deployment (OSD) has saved lot of man hours in company wide when re-configuring or deploying PCs over company. We can deploy a new PC with all relevant software and updates without single user interaction in less than 1 hour of time. The software center is a feature where users can self service software installation and OS upgrade for Windows 10 very easily.
Cons
The automated client deployment is giving trouble most of the time if the remote end is miss configured firewall or corrupted WMI. We have to sort those problems manually if we encounter such a problem.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
System Center is the King of the Microsoft Systems Management
System Center is the best suite of windows management tools there is.
Pros
For over the last 10 years I've worked with pretty much all products in system center suite. Mostly with SCOM and SCCM. These Products are massive, but there is nothing better when it comes to software delivery, patching, monitoring etc. !
Cons
the learning curve of the System Center Products is steep. it takes time to master. Sometime it could get expensive to get the right people to involve in supporting and administering these products.
- Used Daily for 2+ years
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Review Source
Can't imagine running a Windows environment without it.
Pros
We use SCCM for everything. Imaging, software deployment, patch management, Windows 10 servicing, antivirus, hardware/software inventory. Log files make it easy to fix errors when they do occur.
Ability to build flexible images and inject drivers and software during the imaging process (task sequence).
Cons
It takes a long time to get familiar with the software. If you're going to have multiple administrators, a lot of training may be required.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Fully Featured System Management Solution
Pros
SCCM is a solid enterprise management solution for doing routine patching, monitoring, and reactive maintenance on enterprise PCs. The application is scalable in the sense that additional management servers can be created to address growth. Devices are monitored by agents that provide a basic heartbeat and basic device status information. Standard reports and queries are available out of the box.
Cons
SCCM is a costly application both monetarily and in terms of the time overhead required to build, customize, and learn the application. Even though basic reports and queries templates exist, additional reports must be written from scratch. The software pre-requisites for installing SCCM are also substantial and more cost efficient with an existing MSDN subscription.
- Used Weekly for 2+ years
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Review Source
Try managing 3000 devices without something like this.
We can manage 400 servers and 2500 desktops with ease.
Pros
Automation and reporting for compliance. All Windows Updates are delivered and staged in a controlled and predictable fashion at scale. Machines obey the rules and report back compliance. This makes it easy to only worry about a few systems that are not well behaved.
Same can be said of delivering applications, OS feature updates, and OS images. I can't imagine dealing with this many Windows systems without a tool like this.
Cons
To deal with things at scale everything works with delays and over a period of time. This can sometimes make creating and testing changes difficult as it can take time for this to all work. All work is in the background and log analyzers are needed to understand what a client is doing if it is not working.
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Serves everything for a Datacenter!
Pros
System center has several sub-products to manage datacenters; like scom and sccm. Sccm is very practical tool to manage hyperv servers and virtual machines. Scom is used to automate jobs on servers.
Cons
some tasks on hyperv servers are unable to be complete on sccm.
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Monthly for 6-12 months
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Review Source
Helpful and Useful application
Pros
It is a series of integrated solutions that are integrated into my life to simplify their complex and difficult management and to make them available from anywhere.
Cons
microsoft System Center is a little mixed interface
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Microsoft's complete package for Imaging, patching, app deployments, upgrades & more.
I feel that being a Microsoft product it is easier to integrate and maintain.
It is a complete package for maintaining OS, patching, security, apps, and images. Server and Workstations.
We have had few issues since setup. and I would recommend this even with a few drawbacks.
Pros
We primary utilize this for Imaging (Win7 and 10), Patch deployments, Win10 Upgrade, App packaging and deployments. We previously used CA and RES AM so I have a lot of experience with these platforms.
1) Happy with the overall performance. Once SCCM is fully setup, it more a matter of maintenance.
2) App Packaging and deployment works well. Especially if you combine with the MS Powershell add-in. It does lack a few features Id really like to see. Some of these can also be found by finding useful 3rd party add-ins.
3) Reporting can be very thorough. The canned reports cover all the basics Ive needed. If you really want to dig in you can make your own reports.
4) Patching is straightforward. Since this is a MS product to MS OS there are no compatibility issues. Plus the SCUP product also from MS is still viable for 3rd party security updates from companies like Adobe. Comes in handy to deploy the latest Flash as an update, with the rest of the monthly updates.
Cons
My main complaint is SCCM is slow. This is well known and unlikely to ever change.
For example,
MY second compliant is there are certain features and hooks that still are not in the product over its many years of life. For example you simply cannot stop or delete a job from the [deployment] list. You need to trace back to the app group, patch group, and/or collection, then find and delete the deployment.
Lastly, I do have to say Im not fond of MS Cust Service on this. We have had some big issues and the resolution was slow to get to. Example, a situation where the Win10 Upgrades feature was broken, eventually there was a general bulletin, and their own Tech Support failed to notify us of this before that. Took 6 weeks to resolve.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Suite Of Products - Large Initial Learning Curve
Pros
Since I'm reviewing "Microsoft System Center" as a whole, and not one individual product, I will say that all of the products offer an amazing amount of tasks that can be accomplished! Microsoft System Center Operations Manager (SCOM) allows for all types of alerts to be setup on both Servers and Network equipment, alerts such as "low disk space" on a server can be a real life saver, as well as a time saver. Microsoft System Center Configuration Manager (SCCM) makes imaging computers, pushing out software, managing windows updates, etc. a breeze. The product is very robust and offers a ton of different options. All of the products in the entire suite are laid out very similarly, so if you learn the layout / capabilities of one, you'll start to understand the others.
Cons
The biggest complaint I can make about the entire suite is that the learning curve is quite steep. I've been a Systems Administrator for a few years, and it has taken approximately 2 years to really get to a comfortable level with the products. There is tons of documentation out there, and odds are, if there is something you are trying to do, someone else has done it, and written a guide for it, the problem is that sometimes Microsoft's preferred approach isn't always the most easy, or doesn't always make the most sense.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
System Center
System center helps to automate day to day IT tasks, run and deliver reports on system health, manage endpoint protection, and deploy software updates for the organization.
Pros
Ease of intergration. System Center integrates well with Windows Domains.
Cons
Hardware requirements. System Center is resource intensive and some products do not provide a good return on investment in terms of resources versus tasks automated / simplified.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Application Like A Swiss Army Knife. All In One
At first SCCM entered our structure only for inventory management. Afterwards, he started to take on tasks ranging from mobile device control to application distribution. The product gets what it teaches you to work in such a wide range. Now it is one of the indispensable products of our company.
Pros
At SCCM, I particularly recommend the ease of resource management and application deployment. If you are working with a large number of clients, you will need to switch to a centralized management system such as SCCM at a certain stage.
Cons
Personally, I can't find anything negative to write about SCCM. It responds to all our requests.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
System Center Virtual Machine Manager is Amazing
Pros
I have personally used the System Center Essentials/System Center Virtual Machine Manager to manage our Hyper-V cluster, its a great tool, and in many ways superior to VMWare.
Cons
It is not as advanced as VMWare, although every update it gets a little better. It is however a great tool for a great cost.
- Used Daily for 2+ years
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Review Source
I couldn't do my job without this!
This software allows me to provide a higher level of support for my end users because it automates and streamlines deployments and configuration of devices.
Pros
System Center gives me the ability to remotely manage software, compliance policies, and operating systems on all of our windows devices. I spend 60% of my day in System Center managing the 5000 windows devices in our organization. I primarily use it to deploy windows updates, and operating systems.
Cons
I wish the logging and error messages were more "user friendly". I'm not a huge fan of "log files" so using this software and not having useful logs and helpful error messages is very frustrating.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Microsoft System Center is the best Central Manage your IT Device & Users SCCM or MECM
Best discribe is best way to mange IT infrasture SCCM
Pros
System center configuration manager can use deploy Software,Windos patches level,inventry the Hard ware,software,remote conectivity..best secure software fo the IT infranstures
Cons
Actually SCCM define the manage Computer hardware software level.we can deploy all windows patch level,software level,Operating system upgrade,power management also.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Microsoft System Center Service Manager
Little know Microsoft ships an enterprise class ITSM Help Desk tool with its System Center suite. It is built around the ITIL frame work and covers incident, problem, change, release, knowledge, asset and service management. It is really well thought out, if you think like Microsoft. It is not the easiest tool to navigate nor to customize. If you invest yourself it is capable of a serious amount of automation. I have a love hate relationship with it. Once you get it working it is really good, but it doesn't have the fullest amount of documentation and requires you to do a lot of self learning. For us it is worth the price. It is included in an enterprise agreement.
Pros
It is full featured and tracks all of the ticket types we want to
Cons
Complex, not well documented
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
System Center
Excellent software for managing Infrastructure and workstations
Pros
Microsoft have collaborated a good set of software. Allowing management of multiple systems within the system center group of software. It is easy to use and manage.
Cons
If problems arise troubleshooting can be a problem. There are a lot of logs to look through, and in experience, MS support is required
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Good suite of products that together are very powerful
Centralisation, visiblity and automation in our environment.
Pros
Largely good integration between the various products of the suite. Good integration with Microsoft's cloud offerings through the various products within the suite
Cons
Some functionality is very complex, some areas of the product are not consistent across the suite.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Very Versatile
Pros
Microsoft System Center is a platform for datacenter management. I have worked with several companies using this resource. It streamlines processes to save both time and money. It is a great tool.
Cons
Unfortunately, this software can be expensive and therefore cumbersome to even a medium sized business.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Must-have for Windows Administration
Awesome Windows Managability
Pros
Love the amount of features and control you have with System Center. Has functionality to fully manage a full windows enterprise
Cons
Takes a long time to set up. Can be difficult to troubleshoot. Can be expensive and pricing can be confusing.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
System Center provides a powerful way to configure clients.
Pros
System Center provide many options for configuring your clients. It uses AD to view any PC on the network, and manage them. The reports that it can provide are very detailed and easy to access. You can do almost anything to your endpoints with this product.
Cons
It is very expensive to implement, and does take much time and training to learn to use. There are a lot of errors that are not detailed clearly and sometimes the admin tools are hard to access.
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Worth the Effort
If you're willing to invest the time and resources necessary to do this right, System Center is a powerful tool that can streamline the administration of all computers on your network.
Pros
If you have to manage a large number of computers on network, this is an indispensable tool. It provides a consistent & robust method to deploy new computers, install software, and manage security patches.
Cons
This software requires a serious commitment. It is complicated to setup and administer.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
System Center is a great product that covers multiple capabilities
Pros
The software characteristics that make System Center very effective are: Powerful, Dynamic, Eloborate
Cons
The software characteristics that make System Center less effective are: Complex, High ramp up time