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description: Review of Insta Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Insta | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Practice Management Software](/directory/4527/medical/software) > [Insta](/software/115581/insta)

# Insta

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> Insta by Proctor is a hospital management software with integrated EMR (electronic medical records), revenue cycle management, radiology management and inventory control. The all-in-one hospital management solution allows healthcare professionals to manage the patient experience whilst controlling day-to-day operations, from one centralized platform. Insta empowers healthcare providers with tools for digitizing workflows, engaging patients, boosting productivity, and gaining insight into company performance.&#10;&#10;&#10;Insta’s revenue cycle management module allows healthcare businesses to manage financial processes relating to taxation, insurance, pre-authorizations, claim submissions, remittance reconciliation, and more. The clinical solutions allow users to manage ambulatory, inpatient, and surgery operations through tools such as triaging, admission management, discharge management, surgery scheduling, and more. The electronic medical records allow doctors to input data about patient diagnostics and treatments and make notes before, during or after appointments.
> 
> Verdict: Rated **3.7/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 33 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Practo
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Insta pricing depends on the location and type of business. &#10;&#10;Subscription plans for the UAE, Oman, Qatar, and Kuwait are as follows:&#10;Clinics/Medical Centers: $40/user/month for a minimum of 5 users&#10;Daycare/Hospitals: $50/user/month for a minimum of 20 users.&#10;&#10;Prices for India are as follows:&#10;Clinics/Medical Centers: $10/user/month for a minimum of 5 users&#10;Hospitals: $15/user/month for a minimum of 20 users.&#10;&#10;Contact Practo for more information on pricing for different locations.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: Bahrain, India, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates

## Features

- API
- Accounting Integration
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Bed Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Client Portal
- Clinic Interoperability
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Communication Management
- Compliance Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Practice Management Software](https://www.softwareadvice.com.au/directory/4527/medical/software)

## Related Categories

- [Practice Management Software](https://www.softwareadvice.com.au/directory/4527/medical/software)
- [Hospital Management Software](https://www.softwareadvice.com.au/directory/4733/hospital-management/software)
- [Claims Processing Software](https://www.softwareadvice.com.au/directory/4761/claims-processing-software/software)
- [Cardiology EMR Software](https://www.softwareadvice.com.au/directory/2/cardiology-emr-software/software)
- [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.com.au/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews)
2. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews)
3. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews)
4. [ModMed](https://www.softwareadvice.com.au/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)
5. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews)

## Reviews

### "ICD Cording Module, Inpatient Module and Report Builders" — 3.0/5

> **Haifa** | *21 October 2017*
> 
> **Pros**: This is refer to the current HMS Ver. 11.0.4 of BHR. I believe user friendliness should be improved to some extent. Even though vast aria cover by Insta HMS, still required to improve some modules like Dietary(Very basic), Procurement(No purchase requisition, PO amend \&amp; re-approve, etc.), Laboratory(Only one Test Template available and difficulty on print paper size configure of worksheets), Stores Functionalities(There is no Stock Items reject process after transfer through an Indent or direct transfer, also better to have a stock uploading facility after a stock take). &#10;Needed to have alert and acknowledgment features. It's better if the HMS allows to access for all Views (Data tables) for HMS Administrators only for viewing purpose as it solve many issues related to report requirements. &#10;In Doctor Payment module issues (Unable to assign 1 doctor for multiple department, Not separating doctor Fees in packages), Major issue when it comes to implementing new Taxes like VAT. I suggest implementing TAX module where Customer can implement his own taxes according to the requirement. Developed Channeling module (Consultant bookings, payments, visits and further process) for us not according to our requirement so that we had to go for a local channeling product. &#10;Attending to a new job is in very good status but solution won't match to SLA or to provide.

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### "HMS - REVIEW" — 5.0/5

> **Soumyajit** | *28 August 2014*
> 
> When we talk about effective management of hospitals and provide enhance  quality care and to deal with challenges and curtail hospital management cost and time , ensuring timely availability of financial , Operational  \&amp; clinical information, supplies , organized utilization of resources and extended reach to identify the potential of the organization and to forecast future plans . &#10;&#10;All this and many more we have achieved in last 3 years with INSTA Health , the robust and extensively flexibility to tailor made the software based on the process flow has made substantial output with desired results . The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis.&#10;&#10;The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease. &#10;Electronic Medical Record and easy customization of OP templates has increases the Physician comfort, facilitating more of evidence based practices. &#10;Real time information for better decision making and optimal usages of resources&#10;&#10;Though in the ever changing progressive health care IT  with  introduction of new technologies and enhancements in the field of health care research and outlook towards clinical outcomes to render the best care to our patients. we are looking for more of specific renal care structure with effective utilisation of the data we generate to analysis then in more organised manner in EMR and Medical Records  with specific intelligence that suite the  business \&amp; clinical requirements of our organisation&#10;&#10;&#10;We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are :&#10;The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with &#10;a)&#9;Clinical Lab result to have data help in interpreting renal health of a patient&#10;b)&#9;On Line Purchase and integrated system to control inventory&#10;c)&#9;Accuracy in data analysis and rate plan management&#10;d)&#9;Email gateway to have uniform Report format&#10;e)&#9;SMS gate Way &#10;f)&#9;Patient Feed Back Module&#10;g)&#9;Enhanced EMR with customised Template of Dialysis Summary Reporting&#10;h)&#9;HD Scheduler to decrease waiting time and increase foot fall

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### "Not recommended" — 1.0/5

> **Fariba** | *14 February 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: no much. we had lot of issues to start with
> 
> **Cons**: many things including unprofessional approach toward clients
> 
> Not good for us, we have not had good experience with their team and product

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### "Simple and user friendly HMS" — 4.0/5

> **Sayantan** | *20 April 2017* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly, easy to use, reports are fantastic.
> 
> **Cons**: Some basic loopholes are there which need to be addressed.
> 
> We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.

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### "user friendly software" — 4.0/5

> **Nageswara Rao** | *20 April 2017* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The report builder and the updations they do regularly to improve the performance
> 
> **Cons**: integrations are a little problem
> 
> This is easy to use for the semi skilled staff and the report builder is also very useful spec.&#10;I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new field to the modules. Some modules are unique in this. I definitely reffer this software for any new requirement.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/insta-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/115581/insta> |
| en-GB | <https://www.softwareadvice.co.uk/software/115581/insta> |
| en-IE | <https://www.softwareadvice.ie/software/115581/insta> |
| en-NZ | <https://www.softwareadvice.co.nz/software/115581/insta> |

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