User Reviews Overview
About Cooper Rose Digital Full Suite
Cooper Rose Digital is a suite of modules such as product distribution, policy management, rating engine, documentation generation, reporting, customer relationship management (CRM) and third-party integration. It develops...
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All Cooper Rose Digital Full Suite Reviews Apply filters
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Cooper Rose Digital - Fantastic System and Service
Pros
Cooper Rose Digital is a highly agile system with the ability to handle fast paced product launches and integrations. The 24/7 support function is impressive as is the relationship management side of the business . Cooper Rose Digital has allowed us to deliver on our strategy, growing our portfolio and distribution channels with ease.
Cons
We had a few minor issues with migration that caused an initial problem but this was quickly resolved by [SENSITIVE CONTENT HIDDEN] and the team.
Response from Cooper Rose Digital
Thank you for the review Gemma. migrating from legacy systems is always a challenge, but glad we were able to get all the data clean in the end.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Best software provider we have ever used!
Excellent! We are really very pleased with our software partner, they are transparent, honest and do not have hidden charges when implementing new features an products.
Pros
The system is very easy to use, it’s configurable and is a proper full stack MGA platform that meets our needs.
Cons
It’s hard to identify cons, the system is continually being updated with new and value adding features, we are able to launch new products within weeks and when we do identify any bugs they are normally fixed within days.
Response from Cooper Rose Digital
Thank you for the kind feedback Will. We truly value your continued feedback and are very excited to continue our growth with you.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Enjoyed working with the team at CRD
Our spec was always changing but CRD always rose to the challenge, I highly recommend working with them.
Pros
Cooper Rose Digital have a very hands on approach, the whole team are at your disposal, it's very easy to setup meetings with them to discuss ideas and new projects.
Cons
We had a few integration issues at the start but the team at CRD met with us to ensure they were resolved as quickly as possible.
Response from Cooper Rose Digital
Thank you for review and feedback. We always strive to be flexible for our clients and to address all system challenges as fast and accurately as possible.
Top Cooper Rose Digital Full Suite Alternatives
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Cutting edge insurance software
Working with Cooper Rose Digital was a breath of fresh air. True professionalism and with experts who understood both Insurtech and Insurance. The discovery phase was such an amazing experience and allowed us to really understand what we needed from our core system. The support team and our dedicated account manager are all available for anything, and their post go-live support gives us great confidence we are in great hands. Highly recommended.
Pros
Agile development; value for money; innovative business; friendly and capable staff; secure and safe software; collaborative style
Cons
It's a shame we did not work with them earlier!
Response from Cooper Rose Digital
We really appreciate your feedback Peter. We are still really enjoying all the innovative work we are doing together, and hope the next fe years are just as exciting!
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Easy to use system offering a bespoke digital platform to transact business
It provides a unique platform that we can offer to our broker partners as a means of quoting and binding cover in an efficient manner, plus providing a joint access location to view current and previous quotes and policies.
Pros
Very user friendly therefore easy to train others how to use it. Information and premiums display in real-time with policy documents easily accessible and made available by email and also on the customer's account. Straight forward process to make amendments to existing quotes or policies. Good oversight given into overall book of quotes/policies and status of each.
Cons
A number of features have already been discussed and implemented, with a few more in the pipeline to further enhance the efficiency of the system and automate more processes. Customer centric system would be helpful rather than policy centric.
Response from Cooper Rose Digital
Thank you for your support and feedback Laura. We are always striving to keep the software updated and are actively looking at a combined customer & policy centric database architecture for your database to allow both views to be seen simultaneously.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great stuff all at CRD
Great experience, working through a changeable product spec and design in conjunction with ourselves and the wider team.
Pros
Excellent management and tech support provided by Dan & the team at CRD.
Cons
Some issues with porting from staging to live environment - investigated and resolved very promptly from the team at CRD!
Response from Cooper Rose Digital
Thank you for the feedback and continued support ollie. We aim to make you feel that anything you need from us is address promptly and accurately. System changes will always take place in an evolving business, and CRD strive to make that process as easy and smooth as possible.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
CRD paving the way for insurtechs
Pros
Broad functionality and that it could be tailored to our specific business
Cons
No obvious flaws in the suite, the solution works well for our business
Response from Cooper Rose Digital
Thank you for the support. We at CRD are always striving to drive the industry forwards and work with our partners and clients to build a system tailored to their business needs.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Fantastic System
Working with Cooper Rose Digital has been truly amazing. They have automated an insurance product that was previously processed completely manually. I was initially anxious as my IT skills are not one of my greatest strength. However, Cooper Rose Digital guided me every step of the way to understand what they needed and they did the rest! The complex rating and choices of cover available did not present any insurmountable problems for Cooper Rose Digital. The portal is designed with referral triggers for manual underwriting where necessary, which means the end client is never disappointed. The whole experience has been so professionally executed and speedy that we are now on to our next product to launch.
Pros
The product is extremely easy to use.
It allows the proposer to select various cover options.
The premium for each cover option is clearly shown at each step, so the proposer can change cover options to fit their budget.
Cons
I can't think of any. Everything we asked for, was delivered.
Response from Cooper Rose Digital
Thank you so much for the feedback Jacinta. Everything is possible through teamwork and your expertise is always appreciated.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great System and Team
Nothing is too much trouble and they are very helpful and are always open to ideas on improvement / changes.
Pros
Great system to use, and any changes required are reacted to quickly.
Cons
Nothing springs to mind, once you get used to using it, its all good!
Response from Cooper Rose Digital
Thank you Sarah, we really appreciate the feedback
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
System Review
Helpful and friendly team, keep you updated at all times. Nothing is too much trouble.
Pros
Easy to use. 24 hour support. Fast product launches, giving competitive edge over competitors.
Cons
The search by clients name doesn't always work which can be a little frustrating at times
Response from Cooper Rose Digital
Thank you very much for the review Kate. We always appreciate and welcome your feedback.
