User Reviews Overview
About CR Essentials
CR Essentials (formerly Behaviorsoft) is an all-in-one secure clinical management solution that empowers small independent ABA providers to automate routine daily tasks for billing, client scheduling, human resource management,...
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Behaviorsoft for ABA Providers and EVV Users
Very good. We were offered a free trial period to familiarize ourselves with the software before we committed fully, we were even given special offers for the mobile app. We are very happy with the way all visits are completed and sent smoothly to Tellus. Their merge with Tellus has been very successful for us. The only issues we had were with Tellus and never with Behaviorsoft and we are currently billing very easily with matched visits and easy solutions for errors. This system gives us peace of mind knowing everything is checked.
Pros
The support offered to us from Behaviorsoft is exceptional. Even though we've found glitches or struggled to adjust the software to our particular way of working in the beginning during the transition, what convinced me to stick with them is that they are fast to respond, they're available at all times and offer quick solutions that fit our specific needs. They've made modifications to the software just based on our request and are very professional and knowledgeable. Especially [SENSITIVE CONTENT HIDDEN]
Cons
The way the replacements are graphed is still something we'd like to perfect. There is always room for improvement of course, but there is nothing that I can say that I like the least about the software, just things we'd like to personalize in the future.
Alternatives Considered
CentralReachReasons for Switching to CR Essentials
The fact that they were integrated and contracted with AHCA/Medicaid to offer EVV services and send visits to TELLUS and again, the excellent personalized customer service. These other very large companies are so big that they loose the personal touch with their clients and it was too complicated to contact someone, not always the same person, and too complex to navigate for our users. Behaviorsoft is more available to use to discuss concerns and errors and is much easier to use for our employees. Also, the features they offered matched our clinical system better.- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Amazing product- Well worth the investment!
Pros
I cannot sing enough praises about Behaviorsoft. It is easy to use, effective, and tracks so many different components. It combines many features into one program, allowing for better overall therapy. I love the data tracking features and goals developed. It took much of the extra work out of writing behavior plans. I also enjoy the session notes. They are simple for staff to complete, but provide a wealth of information for me as an analyst. Billing could not be easier. I don't have to spend hours creating claims.
Cons
The only aspect of improvement I have see so far is submission to Medicaid services for initial referrals. I have not found how to attach documents to send to insurance companies to approve services. Currently, these have to be done in the various portals of the insurance companies. If Behaviorsoft had the ability to send the documents through to respective insurance companies, it would remove some extra hassle. As a new company, these approvals were difficult to navigate and put off gaining needed reimbursement.
Alternatives Considered
Theralytics- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
You get what you pay for
It was a pretty good product when it was Behaviorsoft. After the rebranding to CR Essentials the problems began. It locks down devices, which must then be completely restarted. It doesn't always transfer all of the data to the server, so I have to try and remember how many trials were run, or just do it on paper and pencil, which defeats the purpose of paying for the mobile app. Customer service is slow to respond and often times unable to fix glitches, thereby delaying critical processes.
Pros
It is a cheap option for small companies
Cons
Constantly crashingNot uploading mobile data to the systemCustomer service is slow and often times not able to fix the problem
Top CR Essentials Alternatives
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Behaviorsoft, everything you could ask for in a practice management/data collection platform
Pros
We did demos on every other major platform out there for new behavior therapy practice. Behavior soft has all the features of products that were far more expensive and it was hands down the easiest to use. There was no need for endless training meetings, we were literally able to log in and figure out where everything we needed was in minutes. The user interface is clean, well laid out and intuitive to use. If you have used any other data collection platform in the past, this will be a breeze for you to hop on and go to work quickly.
Cons
There really just wasn't anything to dislike about the platform.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Behaviorsoft has everything you need
[SENSITIVE CONTENT HIDDEN] and the team at Behaviorsoft are very easy to work with. Our contact [SENSITIVE CONTENT HIDDEN], did a video presentation/training with our team and answered any questions they had. They respond very quickly to any issues that have come up and I know if I encounter a problem they will do everything they can to fix it.
Pros
The program is very user friendly and easy to learn. I was able to add our staff into the system quickly and the features in the program allow me to track expiration dates on certifications and other areas to ensure we stay up to date. Client/patient information was easy to add and my staff are able to add their notes and post time quickly as well as chart and graph progress easily. Our Director is able to view all out clients in one spot and can message the technician directly to provide feedback.
Cons
None so far. I haven't encountered anything that I don't like
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
User friendly. The only thing is that everything always gets escalated and not resolved.
Pros
Ease of use collecting data
Cons
They are not updated with the new changes.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
User friendliness
Pros
Behaviorsoft is extremely easy to use. As a behavior analyst saves me a lot of time being able to generate my monthly summaries. I strongly recommend this software to ABA providers.
Cons
Not really. It’s the most functional and easy to use I have come across.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent
Pros
Behaviorsoft is by far the best product we have found to track our ABA staff and clients.
Cons
I don’t have any negative feedback about this software.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Frustrating to have to put in a code all the time!
Pros
Easy to use and understand. Information is clear and easy to find.
Cons
Does t recognize me ever. Constantly asking me to put in a code.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
RBT
Pros
Easy to handle and it is a very professional software
Cons
Nothing is bad, I like it very much.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
REVIEW BEHAVIORSOFT
Great experience
Pros
Great functionality, flexibility to deploy. Manage human resources
Cons
Easy to manage, flexible, great product. It is not expensive if you consider the employees in Human resources to have to contract to keep tracking employees and documents.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Love this software
So far it's been extremely wonderful. Customer service is Amazing. I do wish there was someone I could call instead of necessarily having to email. But again, so far this has been a great experience.
Pros
Being able to put all my therapist data as well as my client data in there and have it track for me is amazing. Also the idea of putting in data and having it produce notes and reviews is amazing.
Cons
I would love to be able to incorporate my activity based therapies into the software as well. I hear it's being beta tested and I hope to get into the group testing it out.
I also wish that you could integrate behave yourself with QuickBooks so that way accounting could be tracked through the software as well.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Katia Lopez Manzanedo
excellent
Pros
The software facilitates work, we have updated and confidential information at all times.
Cons
I think the software has everything you need, there is really nothing that I don't like.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
I have recommended Behaviorsoft many times
great experience
Pros
The ability to have access to from any platform
Cons
Need the application for the phone so that RBT can collect the data more efficiently.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Behaviorsoft
I truly love it. Super easy to work with.
Pros
Super easy to navigate and input information.
Cons
So far its been going really well with this product.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Convenient and easy to use
Pros
Organized well for easy access and easy to read
Cons
Difficulty logging in and very often requires a texted confirmation code
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Effective system, save my time
It saves me a lot of time, I have access to the information I need instantly, it facilitates my work and that of my colleagues.
Pros
Behaviorsoft is very easy to use, it allows you to see all the necessary information for all team members in one place. It saves me a lot of time from my office work.
Cons
It would be very useful in these times if the app version had more uses than it offers today.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Rbt data
I do not like the app that has been difficult for me I enjoy using the program on the laptop.
Pros
Easy to use, made data collection a lot easier, less paper work, easier to track client progress.
Cons
It was difficult at first. I wish the app operated the same way it operates when using a laptop or computer. For me it is easier to input data through the laptop rather the app.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Truly like this program!
Pros
It’s very user friendly. The application makes the software much more useful for daily use and note taking.
Cons
There are some aspects of ABA that can be implemented or updated but overall, it’s a great program.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Graphing tool
Pros
Friendly platform, easy to use. Connects with EVV has a GPS
Cons
Graphing features weekly average of Data not daily progress.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
The program is excellent and very helpfull
Pros
Very organize, save you time and help improve quality service
Cons
We like everything about the software very professional
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Interfaces amigables y muy buen modelado de procesos!!
Pros
Interfaces amigables. Software muy intuitivo. Responde a las necesidades de cada unas de las partes en los procesos automatizados.
Cons
Considero que deben mejorar la solución mobile....