User Reviews Overview

About Ringover

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivit...

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Feature ratings

Value for Money
4.5
Functionality
4.6
Ease of Use
4.8
Customer Support
4.6

Browse Ringover Reviews

565 of 565 reviews
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Ivo
Ivo
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/06/2021

Ringover is my preferred VoIP Solution

We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful!

Technical issues are being treated very transparent and are usually quickly resolved.

Pros

Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers.

Cons

Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Best value for money and flexibility in scaling up their product insight our organisation

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 18/06/2021
Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/01/2025

Ringover great VOIP for Recruitment & Sales

My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks

Pros

The best thing about Ringover, above all else, is the call quality. I've used other systems, and the call quality has been atrocious. I haven't had any issues with Ringover.

Secondly, it's easy to set up on desktop and mobile, so I can answer business calls anywhere.

Lastly, it integrates with my CRM perfectly, enabling me to click-to-dial contacts on the platform without having to type the numbers out.

Cons

I could not get a UK mobile from RingOver unless we hit a minimum threshold of users, which we currently do not have.

Alternatives Considered

RingEX

Reasons for Choosing Ringover

Dialpad support was very poor and also Dialpad did not offer the integrations we needed with our CRM

Switched From

Dialpad

Reasons for Switching to Ringover

RingOver was easy to set-up with minimal fuss and integrated with our CRM, The pricing was also simple to understand

Response from Ringover

Hello,

Thank you for sharing your feedback with us! We're delighted to hear that you're happy with Ringover, especially the call quality and how seamlessly it integrates with your CRM. It's great to know that our easy setup process and intuitive design made your experience smooth.

We appreciate your comment about the UK mobile number—it’s a valuable point, and we will certainly take it into account for future improvements. If you ever need assistance with anything else, please don't hesitate to reach out!

Cordialement,
The Ringover Team

Replied 31/01/2025
Yuliyana
Yuliyana
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

2
Reviewed on 28/06/2024

Great reporting, but horrible quality call

Pros

it was very easy to set up, onboard he team and access the data the team was generaing.

Cons

We had a great testing experience, however 2 months in the contract, the quality of the calls dropped drastically. Calls would drop, people would not be able to hear the caller..it just made our process very very complex

Alternatives Considered

RingCentral Contact Center and CloudTalk

Reasons for Choosing Ringover

We needed stable connection that will not interrupt our processes and would not cause bad candidate experience.

Switched From

Zoom Phone

Reasons for Switching to Ringover

reporting and quality of the call

Response from Ringover

Bonjour,

Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Chez Ringover, nous nous engageons à résoudre rapidement et efficacement les problèmes rencontrés.

Pour mieux vous aider, nous avons besoin de retrouver votre compte. Pourriez-vous nous transmettre votre email ou numéro de téléphone à [email protected] ? Notre équipe Customer Success se tient prête à traiter votre demande et à répondre à vos préoccupations directement.

L’équipe Ringover

Replied 11/02/2025

Top Ringover Alternatives

Avaya Experience Platform

Vonage Business Communications

Alejandro
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/12/2024

Great product and good price

It was easy and really fast and friendly user

Pros

Easy and good price. The system us working perfectly

Cons

Bringing my old numbers into Ringover, that was the only thing

Response from Ringover

Hello,

Thank you for your positive feedback! We’re thrilled to hear that you find Ringover easy to use and reasonably priced. Your satisfaction is our top priority, and it’s great to know that your transition to our system was quick and seamless.

We appreciate your comment about bringing your old numbers into Ringover. If you need further assistance or guidance with such configurations, please don’t hesitate to reach out to our support team – we’ll be happy to help.

Thank you for choosing Ringover to simplify your communications!

The Ringover Team

Replied 06/01/2025
Verified Reviewer
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2020

RingOver as SKYPE alternative

My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.

Pros

Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.

Cons

Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.

Alternatives Considered

Dialpad, Viber, RingEX and Zoom Phone

Reasons for Choosing Ringover

Well, Internet access was limited in my country. I had to use VPN to access my paid Skype subscription. But they blocked my account. I wrote to customer support but they did not help. Overall, I paid for the subscription which I could not use. So I discovered RingOver with the better rates and more functionalities.

Reasons for Switching to Ringover

I checked all these softwares and even more of them simply dont remember their name. All of them were complicated or expensive. I even could not use Viber for trial period. Zoom phone did not even offer trial period and sales representative was not responsive enough. Some of them offered long term plans without trial period which was expensive and quality was under question. And charge even for package delivery to the account was expensive.

Response from Ringover

Thanks for taking the time to share your review.

Team Ringover

Replied 21/12/2020
Rashad
Rashad
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 10/12/2020

VOIP system that keeps us selling more

Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market

Pros

It has a great interface that enables me to find what I need from a tool list. It has a feature of recording that I do not need to buy another app for recording my calls as I did before when I was using Skype. It offers various platforms for use that make it pretty easy to get into the app wherever I am.

Cons

I did not lot the coverage of the package I did purchase Europe for my calls but it did not include Turkey so that I should buy the Turkish package separately and with this, the amount I will spend will exceed my budget.

Response from Ringover

Hello Rashad, Thank you very much for your review ! We are happy to see that you are satisfied with your experience with Ringover.
Have a good day and see you soon.
The Ringover Team

Replied 21/12/2020
John
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/03/2024

STAY FAR AWAY FROM THIS COMPANY

Horrible! If you value communications as a company stay far away.

Pros

Did like their interface and ease of use when originally pitched on their product

Cons

Once we signed up everything was wrong, from connections, to SMS, to billing.

Response from Ringover

Hello,

We're truly sorry to hear about your negative experience with our service.

We deeply regret that the promises made during the pitch did not align with the actual experience after signing up.

Your feedback is incredibly important to us, and we would like to address and resolve these issues promptly. Please reach out to our support team directly so that we can investigate and rectify the situation.

We understand the importance of reliable communication for businesses and apologize for any inconvenience caused.

Thank you for bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide a better experience.

Best regards,
Ringover team.

Replied 11/04/2024
Matthew
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 09/12/2024

Ringover Review

Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong. Recordings are strong and you are able to view stats from as long as 15 weeks ago

Pros

Ringover is a solid platform, with little to no issues from implementation. The analytics and call transcribing features are particularly strong

Cons

Nothing that comes to mind, occasional call doesnt connect first time

Response from Ringover

Hello Matthew,

Thank you very much for your positive feedback! We are delighted to hear that you particularly appreciate our analytics and call transcription features. If you have any suggestions or specific needs, please don’t hesitate to share them with us. We are here to support you in the best possible way!

Our team continuously works to enhance the platform’s performance to ensure a seamless experience.

The Ringover Team

Replied 20/12/2024
Ludovic
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/04/2024

Easy to use

Pros

Even if the starts was a bit difficult due to a problem with one of the phone number. Everything was fixed after a few days. Since then, no issue and very easy to use.

Cons

We loose sometimes the call when we are in 4G.

Response from Ringover

Hello Ludovic,

The quality of customer service is one of the fundamental values ​​carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.

Good day and see you soon !
The Ringover team

Replied 26/04/2024
George
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
4
Customer Support
3

4
Reviewed on 09/01/2025

RIngover

Pros

Good onboarding and very effective phone connection

Cons

They can no longer provide German numbers to UK businesses unless they have a documented address in Germany

Response from Ringover

Hello,

Thank you for your positive feedback! We’re delighted to hear that you’re satisfied with our onboarding process and the effectiveness of our phone connection. Feel free to share any suggestions to help us further enhance your experience.

The Ringover Team

Replied 15/01/2025
Oleg
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2024

Great VoiP system for a recruitment agency

Pros

The system is very easy to use. The quality of the connections has been great. The service is inexpensive. There are no hidden costs and the plans cover a lot of countries. Landline and mobile calls for most countries are done at no extra cost per minute. The support is good and the staff is responsive.

Cons

No cons that I can mention. My operation is small, so for what I need it is great.

Response from Ringover

Hello Oleg,
Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service whatever the situation !! We look forward to continuing with you.
The Ringover team

Replied 16/02/2024
Hamid
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/03/2023

Ringover is Good

Pros

Phone quality is very good, almost is easy ti use

Cons

The solution is easy to use for any one, very interactif

Response from Ringover

Hello Hamid,

Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.

Looking forward to continuing working with you!

Best regards,

The Ringover team.

Replied 03/05/2023
Julie
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/07/2021

Ringover Review

I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.

Pros

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Cons

I haven't discovered anything I don't like

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 09/07/2021
Javier
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
5
Customer Support
1

3
Reviewed on 15/11/2021

Be careful with long commitments and their customer support

Pros

They can provide phones in multiple countries, easy tool, does what it is suppose to do.

Cons

12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it.

My overall experience?
Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.

Response from Ringover

Hi Javier,

Thank you for reaching out! We completely understand that cancellations can sometimes be tricky. We're here to assist you in navigating any challenges you may be facing.

To ensure we can resolve this quickly and efficiently, please provide us with your account details at [email protected]. We want to make sure all your concerns are addressed and prevent any unnecessary charges.

Looking forward to helping you!

Best regards,

Customer Support Team

Replied 23/12/2024
karen
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2021

Excellent Product

definitely brining the office to home environment, recording of calls save taking notes.

Pros

Excellent account management . good service quality and ease of use

Cons

Not much I dislike only a slight delay but not that noticable.

Response from Ringover

Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team

Replied 09/07/2021
Jose
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 11/06/2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

We were not happy with their service.

Switched From

Aircall

Reasons for Switching to Ringover

We had a bad experience with Aircall before

Response from Ringover

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Replied 15/06/2020
Esther
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/10/2021

Efficient, fast solution for telemarketing

it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer

Pros

Looking for a simple, fast and efficient solution for my telemarketing missions.
This is what the Ringover solution offers me.
Several call numbers in 07 ...... and in regional numbers.
For now, the solution for me.
Thank you to Ringover for listening to me and providing a solution.
I recommend this option.

Cons

I have not encountered any negative points in using this software

Response from Ringover

Hello Esther,

Thank you for your feedback!

We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users.

Thank you very much and see you soon!

Ringover team

Replied 08/10/2021
Daniel
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2022

It's good

Pros

Couldn't be easier to use. Recommendable.

Cons

As any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.

Response from Ringover

Hello Daniel,

Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation !

We look forward to continuing with you.

The Ringover team

Replied 03/05/2023
Stefan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2021

Nice service for our business

Great product

Pros

Ease of use, ability to add on features when we need them, view logs etc.

Cons

Nothing major really, we were an early adopter of the software as have seen it grow into a great product.

Response from Ringover

Hello Stefan, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team

Replied 25/05/2021
Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/07/2021

Good software

Pros

Easy to use, recording feature is very useful

Cons

Cannot accept inbound calls, makes this hard to receive calls

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
Team Ringover

Replied 22/07/2021
Will
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 11/06/2020

Ringover is not over sold

good

Pros

integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

Cons

VoiP always has some reliability issues and this has shown up once or twive

Response from Ringover

Hello Will,

Thanks so much for your feedback! We are extremely happy to hear about your positive experience. Happy to have you as a client and feel free to reach out if you need some tips on how to improve voice quality.

Team Ringover

Replied 15/06/2020
Antoine
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/09/2021

Good job support team

Pros

Easy to use when Zendesk and Hubspot are integrated

Cons

Some minors features, there is no major cons

Response from Ringover

Hello,

The quality of service when our customer are using the different integrations is one of the fundamental values carried by our company.

We are happy to hear that you are satisfied with your experience with Ringover.

Good day and see you soon !

The Ringover team

Replied 23/09/2021
Jquarn
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2021

Best Phone Software

Pros

The user interface is really beautiful and easy to use. other similar software has a really dry, not up-to-date design but Ring over is more with the times which I believe has an impact on productivity.

Cons

Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later

Response from Ringover

Hello,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team

Replied 09/07/2021
Patrick
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2021

Very good

It was great

Pros

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand

Cons

Nothing all good I found it easy to work out

Response from Ringover

Hello Patrick, thank you very much for your review. We are happy to see that you are satisfied with Ringover.
Have a good day and see you soon.
The Ringover Team

Replied 30/08/2021
Callum
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2021

GMD

full package for when our sales people make sales calls.

Pros

Very easy interface.
Good accelerated work features E.G quick dial
Simple

Cons

The set up could have been a little bit easier.

Response from Ringover

Hello Callum, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team

Replied 25/05/2021
565 reviews