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description: Review of SailPoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: SailPoint | Reviews, Pricing & Demos - SoftwareAdvice AU
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# SailPoint

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> From the most sophisticated identity technologies to the scale to support complex, global enterprises, SailPoint leverages a common set of services to power our AI-driven Identity Security Cloud solutions and provides speedier delivery, deeper integration, richer configuration, and reduced maintenance costs for our customers. &#10;Experience quick time-to-value, enhanced adoption, and improved user experiences, making SailPoint identity security platform the strategic ally for confidently navigating the intricate landscape of identity security.&#10;&#10;It starts with a solid foundation:&#10;- Data model - A robust, industry leading data model that uses a secure and standardized approach to access, manage, analyze, and report all identity data and the context necessary to optimize access.&#10;&#10;- Machine learning - A rich library of machine learning models providing personalized insights to help organizations make informed access decisions, remediate risky access in real-time and meet compliance requirements.&#10;&#10;- Event-driven orchestration - Automate simple and complex identity use cases through configurable workflows \&amp; forms when changes happen and avoid the need for manual intervention.&#10;&#10;- Personalized insights and reporting - Demonstrate compliance and manage the performance of your identity program with personalized dashboards, notifications, reporting, and action-oriented insights across your identity ecosystem.&#10;&#10;- Connectivity - Seamlessly connect your entire ecosystem through thousands of connectivity options that extend your ability to embed identity context across your hybrid environments and to centrally manage and control access.&#10;&#10;- Extensibility - A framework that uses SailPoint’s APIs and event triggers to enable deep configuration across external systems empowering organizations to easily thread identity security across their ecosystem.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SailPoint Technologies
- **Founded**: 2005

## Commercial Context

- **Starting Price**: USD 75,000.00
- **Pricing model**: Per User
- **Pricing Details**: Please contact SailPoint directly for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Finland, France, Germany, Hong Kong SAR China, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Peru, Portugal and 6 more

## Features

- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Configurable Workflow
- Credential Management
- Data Discovery
- Governance
- HR Management
- Member Accounts
- Monitoring
- Multiple User Accounts
- Onboarding
- Password Management
- Policy Management

## Integrations (14 total)

- Aha\!
- BMC Helix CMDB
- BMC Helix ITSM
- BambooHR
- Box
- Cloudflare
- Coupa
- CyberArk Privileged Access Management Solutions
- Google Cloud
- Jira
- PingFederate
- ServiceNow
- Snowflake
- Splunk Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Access Governance Software](https://www.softwareadvice.com.au/directory/4665/access-governance/software)

## Related Categories

- [Access Governance Software](https://www.softwareadvice.com.au/directory/4665/access-governance/software)
- [Cloud Security Software](https://www.softwareadvice.com.au/directory/4329/cloud-security/software)
- [SaaS Management Software](https://www.softwareadvice.com.au/directory/4346/saas-management/software)
- [Data Governance Software](https://www.softwareadvice.com.au/directory/4158/data-governance/software)
- [Governance, Risk and Compliance (GRC)](https://www.softwareadvice.com.au/directory/3843/grc/software)

## Alternatives

1. [Okta](https://www.softwareadvice.com.au/software/419181/okta) — 4.7/5 (930 reviews)
2. [tenfold](https://www.softwareadvice.com.au/software/404732/tenfold) — 4.5/5 (66 reviews)
3. [JumpCloud Directory Platform](https://www.softwareadvice.com.au/software/180508/jumpcloud-directory-as-a-service) — 4.6/5 (264 reviews)
4. [1Password](https://www.softwareadvice.com.au/software/123595/1password) — 4.7/5 (2123 reviews)
5. [Auth0](https://www.softwareadvice.com.au/software/107607/auth0) — 4.7/5 (138 reviews)

## Reviews

### "SailPoint: The best IAM tool." — 4.0/5

> **Abhishek** | *20 July 2023* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: There are a lot of things I liked about this product among all the best is the customization that the product allows me in my organization we have customized the Joiner, Mover and Leaver.
> 
> **Cons**: Sometimes the product behaves very abnormal because of the cache issues which the team is working on it.
> 
> So my conclusion is one should definitely go for SailPoint without any second thought as its helping organization in managing there identities securely.

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### "A secure identity management software" — 4.0/5

> **Nana Kwame** | *18 March 2023* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: We discover and reduce security risks and compliance breaches with the help of SailPoint's identity analytics and reporting capabilities. This advanced security features are important for us.
> 
> **Cons**: SailPoint is expensive and it has a steep learning curve. The administrators have to train for a couple of weeks before they are allowed access to the system.
> 
> Though expensive, our IT systems are simplified with the use of SailPoint

-----

### "Good for very specific use cases" — 3.0/5

> **Scott** | *13 March 2019* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Provides a good identity governance view into your organization
> 
> **Cons**: It requires a considerable amount of customization to get it to work.
> 
> I've used SailPoint both as a pure IG solution and as an overall IDM solution.  For an IG solution it works well even though the customization is still more than I prefer.  As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.

-----

### "SailPoint IdentityIQ" — 4.0/5

> **Betsy** | *10 May 2022* | Food Production | Recommendation rating: 8.0/10
> 
> **Pros**: I like the proactive features like policy violations and multiple layers of approvals at request time.  Reactive controls like certifications are helpful to the extent that users engage.
> 
> **Cons**: Does not scale well for large environments or when data is not 100% clean.  For example we have many uncorrelated accounts and this is not handled well for certifications.

-----

### "IdentityNow" — 4.0/5

> **Verified Reviewer** | *23 March 2021* | Insurance | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning.
> 
> **Cons**: UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal.
> 
> The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/103394/sailpoint)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/103394/sailpoint> |
| en | <https://www.softwareadvice.com/access-governance/sailpoint-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/103394/sailpoint> |
| en-GB | <https://www.softwareadvice.co.uk/software/103394/sailpoint> |
| en-IE | <https://www.softwareadvice.ie/software/103394/sailpoint> |
| en-NZ | <https://www.softwareadvice.co.nz/software/103394/sailpoint> |
| fr | <https://www.softwareadvice.fr/software/103394/sailpoint> |

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