ClickUp Reviews

Pros

Easy user interface and greatly simple to manage projects and team members' work.

Cons

Sometimes the web app was slow to load and could get laggy with data overload.

Pros

Click-up is easy to use, visually stimulating, well organized and can provide a great snapshot of company projects, timelines and status. The FAQs are great and so are the Youtube videos.

Cons

I liked everything about Click-Up. I did not have any cons when using this program.

Alternatives Considered

Cascade Strategy and Microsoft Excel

Reasons for Switching to ClickUp

The price and the interface of this software is better than the other products I tried.

Pros

This a one stop app for tasks, goals, mind maps documents the lot. Reminders and events can sync with everyone involved to ensure productivity stays high. Customer service was also pretty good.

Cons

Their A.I feature is at best mediocre with an additional fee per month. There isn't a feature to create invoices and bill inside the app. The proofing option wasn't as robust as I would've liked either.

Pros

Clickup is a great tool for those looking to track projects, tasks and collaborate with other members of the team. My position is a lot of projects that include all types of creative work. Clickup allows me to track the progress of each project and keep writing in the same place. It also allows me to collaborate with other team members and keep track of upcoming tasks/projects.

I also love that I'm able to access other workspaces from the same space. This allows me to use Clickup for personal tasks/projects as well but keep them separate so my coworkers can't see them or access them.

Cons

I wish Clickup had a more substantial, and permanent, nonprofit discount. Our nonprofit is relatively small with limited space in the budget. Clickup's discount for nonprofits is small and only applies to the first year. That is a major barrier for adoption.

Pros

I loved the detail and customiseability of the entire platform. I'd previously mapped out my core processes and it was intuitive to put them into projects and tasks and assign times etc. When everything was set up and out of my head ClickUp felt like it could manage everything and as I worked, I updated, so everything was visibly on track (or not) and nothing was forgotten. Thats a lot of peace of mind.

Cons

The heavier in detail I went, the more it needed updating and attention. I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required to go through all the projects etc so it kind of fizzled out. If there is a team of you, and someone other than the owner becomes the champion of ClickUp I can see this being a game changer.

Alternatives Considered

Microsoft Project and monday.com

Reasons for Switching to ClickUp

Cost and the amount of detail and setup was off putting.

Pros

Calculated risk levels linked to an integrated assessment adaptable to user needs and including automated task dependencies and priority changes. Collaboration tools that enable several analysts to work on a single intricate assessment while also managing data cohesion.

Cons

The Gantt chart may have more integrated forms of graphical interface for timeline management for the assessment projects. Specific opportunities are available when it comes to developing assessment templates. There exists an opportunity for even more flexibility with respect to reporting as metrics in the reporting dashboard.

Pros

I love the fact that I can customise it so much. I used an outside agency to set it up, so now it's all organised the way I like it. Also love the way I can have wikis for each client.

Cons

Takes up a lot of resources on my laptop. Can sometimes slow down the rest of my PC.

Alternatives Considered

Trello and Asana

Reasons for Choosing ClickUp

Needed too much technical knowledge & was too heavy a load on my pc

Switched From

Notion

Reasons for Switching to ClickUp

Ability to customise and automate, and nice display.

Pros

Two things I really like bout ClickUp. The first is their Timesheets. Entering your time is super easy, you can track whether your hours are billable or not, and there's even a way to track your hours with a timer. The second feature is the Whiteboard feature, which isn't available with any of the other products I have tested.

Cons

Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of other programs for time tracking.

Alternatives Considered

TrackingTime, Jibble and Workspaces

Reasons for Switching to ClickUp

I actually use TrackingTime for keeping track of my time since I would have to upgrade to continue to use timesheets, and ClickUp for the whitebaord feature.

Pros

Well its a behemoth of an application and can have a lot of integrations in it. Automations and now with AI summaries makes getting tasks done easier.

Cons

Its just too big, when I started using it. I hated it like anything due to its sheer size (obviously a lot of teams in my company so a lot of boards). Getting used to was really difficult. Its super slow. Slow as in you can compare it to a tortoise.

Pros

I find the concept of spaces the most complete for my needs. I use spaces for customers, and I put all the client projects there as folders, but I also use them for large projects.

Cons

The loading speed. I tried on multiple different networks but it has that lazy loading that way in the past, when I started to use the tool it was not there.

Alternatives Considered

Jira, Plaky and Asana

Reasons for Choosing ClickUp

I found the user experience to be more friendly and simple on ClickUp compared with Jira

Switched From

Jira, Plaky and Asana

Reasons for Switching to ClickUp

Better user experience, more intuitive interface and all the feature we needed to manage our projects at a better price, at least in our opinion.

Pros

It’s ease-of-use, flexibility, and the fact that it is very customizable allowing any type of business to utilize the software efficiently.

Cons

Copy and pasting formatted documents out of ClickUp, going in to ClickUp needs work. Tables do not copy over nicely, or at all really. Spreadsheets could use some attention as well. Yes, they copy over, but they don’t format that well visually.

Pros

Clickup allows you to build out processes and workflows where you can manage them from a single place while also allowing internal/external members to see "where things are at" in terms of deliverables.

Cons

Clickup has an insane amount of customization and that can be overwhelming if you're coming into it cold and if you start building things as a newbie, there's a good chance down the road or when you go to scale that you made some poor organizational decisions (speaking from experience).

Alternatives Considered

Jira

Reasons for Choosing ClickUp

Clickup was a much better product with more flexibility (and we could actually find things).

Switched From

Trello

Reasons for Switching to ClickUp

We ended up going with ClickUp over Jira because of cost.

Pros

I think the most liked thing about ClickUp is the integrations module, you can make a real powerful tool with those.

Cons

I think the freemium plans had some issues when upgrading from those, we had some problems starting our journey with ClickUp

Pros

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

Cons

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.

Switched From

Jira

Reasons for Switching to ClickUp

Same as the reason we switched, Asana was not as feature complete as clickup

Pros

Click up has SO many features! Even their free version is loaded with different tools to help you organize/plan/create/coordinate etc.. I love all of the options that are available throughout the experience of uing Clickup. Users are able to tailor and personalize almost all default settings/templates at every step along the way. I also appreciate the emphasis on versatility and adaptability of this software. This software is fully functional for user's Work and/or Personal goals/projects/plans etc.. as well as when being utilized as an individual user or within a team of user's who are collaborating..

Cons

The software has so many great features and options but the one downside is accessibility and ease of use for user's. The app on my IOS apple iphone SE was almost unusable (for me!) I am not an expert when it comes to using software but I'm also not a novice. For me the app was very confusing and took so much time/energy to set up that it was not worth even trying.

Pros

- Wide functionality.
- Different views to suit different needs at work.
- Easy and fast to use.
- Very reliable.
- Great for project tracking.

Cons

- Sometimes there is a lag when creating tasks or documents.

Pros

ClickUp helped us to get all our project resources consolidated in one place making it easy to organize our projects. It provide amazing dashboards and visualizing tools that allows us to monitor the progress of our projects easily. It has great information sharing and chatting functions that help us to work smoothly together when collaborating on projects. ClickUp allows unlimited customization which enabled us to have it setup in accordance with our needs. The automations in ClickUp made it easy for us to setup our projects and attend to the repetitive tasks.

Cons

There has never been anything wrong with ClickUp since the day we started using it. There lacks anything to dislike about it.

Pros

I like the collaboration tools which help us to work closely together on our projects by simplifying our team communications. ClickUp offers user-friendly task boards which makes ot easy to plan, organize and monitor tasks progress visually. It offers exciting task automations that allows us to take less time attending to the repetitive tasks.

Cons

ClickUp has proved to be the perfect match for our project management needs. No cons faced so far.

Pros

Maybe the layout, I thouth it would be useful. I like the dependencies.

Cons

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
In My Work, opening a task and returning to the view places you back at the top of the list
Statuses not appearing when adding a status filter
tasks are not getting displayed in My Work > Overdue > See All of the mobile app.
Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List]
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list
Home | Mobile | Tasks missing from My Work on the mobile app and browser]

The statuses are not working properly
The lists and due dates and not working
The web site is not responsive

How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress...

Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.

Pros

Availability of mobile application is one of the best aspects about ClickUp.
I like that it enables me to plan, track and manage projects and tasks automatically.

Cons

Too bad the vendor has not yet encompassed offline form on ClickUp software.

Pros

ClickUp has the most customizable views which helps us to prioritize the projects and keep everything under control. Handling recurring tasks is easy saving time. Offers quick access to projects and has a reliable reminder and notifications services. Creating graphs, databases, documents and presentations, audio and video clips is among the things ClickUp does best. It brings clarity and structure to our processes, projects and plans.

Cons

When the reminders are too many, sometimes it is irritating. The features and price are great.

Pros

Clickup is easy to use ,user Interface is user friendly that help user to create a task s There is no need of special training to required and tags are so helpful as a QA team member to sort the tasks according to the features
Building Dashboards that helped me a lot
Documentation of release wiki's

Cons

The thing i don't like in clickup is search some times i feel search is not that accurate and it lags when we search for the tasks and had few bugs like when we search for the keyword and click enter first task will open instead of search results

Pros

I liked about ClickUP integrates with a variety of other tools and platforms such as Google Drive, Slack and Trello, allowing for seamless workflow management.

Cons

ClickUP is overwhelming with it's numerous features and customization options, which can make it difficult to navigate and use efficiently.

Pros

ClickUp not only automated PM and TM but also offers instant messaging and chat features.

Cons

Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.

Pros

GANTT charts and dependencies, timelines and warnings, reminders of steps and re-usable templates episode by episode, online lesson production to next, ClickUp does what I need it to. Anything else is a stand-alone spreadsheet in comparison.

Cons

The initial interface for a new user is truly intimidating, and it doesn't have to be. ClickUp University does a fair job of leading folks through (but it was incomplete when I began using it). So prepare for a period of time for learning its functional power and versatility--and definitely engage the user communities on social media who are very helpful. Recommendations: Design an onboarding experience that shows a more rudimentary interface that increases in complexity as the user gets comfortable and engages new options; right now, it's the opposite: showing everything and having users slim down what they don't need.