User Reviews Overview
About Google Pay
Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an...
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Google Pay: Tap, Pay, Go
I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.
Pros
Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.
Cons
Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Google pay offers security and fast transactions.
Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.
Pros
Google pay's server are highly accurate the chances of payment failure is very rare.
Cons
Sometimes rewards are not worth satisfactory.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Scam foreign company stealing money
Was told my signing up for Google workspace was unauthorized then they sent me to Google pay who will not refund. Messed up company!!!!
Pros
Nothing, I will never use again and do NOT trust with my banking info.
Cons
No trust and lousy customer service very confusing and unprofessional
Top Google Pay Alternatives
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Account Suspended last 15 days google pay earing interest on my money 60000 rs
We are very frustrated from your service I think you have to close shut down your company
i am taking follow up from last 15 dasy my 60000 rs stuck and gapy earn interest on my money , very poor service , very disappointed , my account suspended
here i am attaching 5 complain number, everyone give same answer 24-48 hrs your query will resolve we have escalate the issue, but i think they dont have right pawer to solve query on same day
now my waiting period almost 15 days, dont know how much they will play with me , every care person said once your account will active there side money will come in 24 hrs
so guys dont use gapy ull be suffer like me
Complain number
0-7317000037124
Gpay complains number
7-9753000037011
1-9843000036406
[sensitive content hidden]
54721000036923
[sensitive content hidden]
2-8277000037156
[sensitive content hidden]
Pros
unprofessional work
they dont have team to solve query proper
Cons
false commitment
Very Bad Service
No commitment
unprofessionalism
longer time to solve problem
- Industry: Internet
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Happy Google Pay user
My overall experience is a good one, Google Wallet being my main payment application when paying in person using the phone.
Pros
The ease of use of adding various different cards either by manual input or by photography.
Cons
The fact that I have to unlock the phone all the times I need to make a payment.
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Easy to integrate GPay
Pros
Google Pay is so easy to use and easy payment processing. I use it for almost 80% payments.
Cons
Customer support is not good and takes long time to get response for inquiry.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Cashless : Easy to pay method
Overall experience with Google Pay is good but if they look for something which allows us to use it even without internet then it would be great.
Pros
I have been using Google pay for more than 4 years now ...with these kind of services you don't need to worry about carry change and cash and also money can not be lost plus it gives rewards or some cashbacks on making payments .
Cons
Although this online paying cashless service is very useful but having internet all the time is kind of concern ....there are areas where internet is connectivity is low or not present ....in that scenario you cannot rely on it.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Google pay review
As a google pay user i am facing some transaction pending issues.Sometimes the transaction is not showing in transaction history.
Pros
The transactions are secure and safe. Also easy to use
Cons
Sometimes the transactions are pending and not working properly
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
My opinion
Google pay so many offers after transferring it is very safe app to transfer money
Pros
I use Google pay to transfer money to anyone it says if anyone is fraud it reminds me before transferring money
Cons
Google pay is the payment app I like the part is after payment it give scratch cards by scratching them I got so many benefits
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Easy to use.
Pros
I like that it is user-friendly since Google is integrated with almost every product it's easy to make and take payments.
Cons
I do not have the ability to integrate it as a payment option on my website.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Googal pay review
We like this app and it needs some improvements which can make it even better.
Pros
Well, Google Pay has many such features which we like very much and it is a popular payment system. Being produced by Google, it gives us confidence in data security. Our data is safe. Its biometric authentication process also works properly and it keeps the financial information of the users safe. This also motivates us to use this app. There are many reasons to like it, in which the second reason is that it can also do international transactions, which makes the users feel good and they are able to transfer payments across their borders. Another reason is that on using it, rewards, cashback and many types of offers are also available, by taking advantage of which the user gets a lot of benefit. The fourth reason is that due to NFC technology, contactless payment facility is also available. By using it, we easily overcome the shortage of cash by paying our friends, family and shopkeepers. Along with this, there are other positive reasons due to which we like to use it as a payment system.
Cons
Google Pay has many positive aspects, but there are some drawbacks too, which we are talking about, such as charging for many types of transactions like mobile recharge and charging for credit card transactions, we do not like it, another reason is that it does not work properly in old devices or devices with old operating systems, and sometimes the code scan fails, we also do not like doing transactions only up to a limited time, sometimes the payment gets delayed due to the server not working properly, and sometimes it gets stuck in payment processing, the reason for not liking it is that the layout of the app should be attractive and in the right way, its layout is not good compared to other payment apps. We have to make a lot of efforts to reach the customer support center, and another reason is that it leaves a traceable record after the transaction, this is a matter of concern for the users, who like anonymity. Many times when we call for help, the help center people keep the call on hold for a long time and later disconnect the call after giving some other reason or issue, many times the payment process becomes very slow. And the payment gets stuck. And instead of cancelling the payment, it continues for hours to process it, and due to this problem our money gets stuck, and we have to face a lot of trouble, and later the payment is also made again. The company should consider these basic issues
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Google Pay Good Pay
I personally recommend Google Pay always. Have a nice day.
Pros
Easy to use for all any time any where.
Cons
Gmail always providing best easy way to users. Thanks.
- Industry: Insurance
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
The perfect payment gateway tool
Google pay is very much user-friendly as compared to many other payment apps available in my country. QR scanning is the most interesting feature I like in Google pay.
Pros
It took less time to solve the problem because to excellent customer support.5. User-friendly for both consumers and professionals.6Positive, I love using this app to send and receive payments.Usefulness, easier and more practical account linkage, and support for QR codes speed up user paymentI appreciate how well it integrates with Android.
Cons
It is not intuitive and can be extremely perplexing. It may be challenging to use for individuals who aren't tech savvy because you need to learn your way around the program.It lacks common sense and can be rather perplexing. The app requires navigation, therefore individuals who aren't tech savvy may find it challenging to use.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
If you love Android, you have to love Google!!!
Google Pay has always taken care of me while using for purchases and payments that I received. I will continue to use until I see otherwise that it is not safe to use. Especially when it comes to shopping at the store and not needing to pull out a particular card that I might now have with me. I always have them in Google Pay!
Pros
I really don't have anything but great things to say about Google Pay. The way my data is secured and kept virtual always makes me feel safe and know that I am backed by a reputable company. Plus my information is one step further from hackers and that is always a plus when using Google Pay.
Cons
I really can't think of anything negative to say for this. Being an Android user primarily, this company has kept all my information secure, allows me to create from a range of apps and so much more. I have never had an issue with any payments in Google Pay, so for now this one will keep all its stars.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Best & Fast application for daily payment Transactions
Pros
Even if we forget our money wallet at home or we don't have vacation money we can pay as much as we want with Google Pay.
Cons
I love Google Pay, It has made life so much easier,
Hardly one's transaction fails very rarely.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Super Easy Payment Platform
Pros
Google Pay is extremely easy to use and makes payments easy for our customers.
Cons
Not really sure what to write here. I can't think of any cons with Google Pay.
- Industry: Food & Beverages
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Big fat google stacks
Pros
The best for me was how universal it is
Cons
Was not a big fan of the withdrawal waiting period or how long it took to deposit money
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Best and easy way to send and receive money
Google Pay makes the payment processing very easy by providing a mobile application. It can used by all merchants and can receive money from customers by scanning a simple quick response code.
Pros
Google Pay enables users to send and receive money seamlessly. Google Pay application smoothly work in mobile phones. We can add credit and debit cards inorder to make payments on eCommerce websites.
Cons
Google Pay doesn't support all types of cards in its platform. It will better to increase types of cards it supports. Some of offers given by Google Pay cannot be usable by all users.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review on Google Pay
Overall experience with Google Pay is spectacular. With just a tap you can do payments with ease and the mode of using this is so easy. I can save my credit/debit cards and do transactions with just one step without having the tension of forgetting card details.
Pros
Ease of payments, with just one tap you can send and receive the money. By scanning the vendor QR code you can make a transaction in few seconds. You can link your bank accounts and transfer money to each other.
Cons
This app is so perfect, but at times the server doesn't respond.
- Industry: Research
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Google Pay Review Mobile
Pros
Its quick, safe and efficient! I really have enjoyed Google Pay more than other pay apps Ive used. Its quick to do the job and Im able to access it alot more efficiently and pay more efficiently!
Cons
The lack of mobile alerts and the complicated way that my cards had to be uploaded and updated into Google Pay. It sent me on an infinite loop of calling my bank prior to adding my card, rather than asking what my CVV code was or even activating it in other means. It took me about 1.5 hours to set my VISA card on my google pay.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Pratik's View
Pros
Easy to use, good rewards for every transactions user do, secure, customer support available, available free of cost in app store and playstore
Cons
No cons found yet I'm using Google pay since almost 7 years
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
GPAY Review
GPAY transaction history helps you go back and check and keep a track of your monthly expenses. Also it is the most secured payment without any stress of getting duped in a scam. The ones who refused acceptance of credit card payments due to its surcharge happily accept GPAY and GPAY is used by everyone from street vendors to big brands which has made our lives easy.
Pros
Have not withdrawn cash in ages; the risk of carrying cash in bulk for personal usage is resolved due to Gpay.
Cons
The rewards could be also some amount off on mostly used sites for monthly groceries like Blinkit, Big Basket, Star , Reliance , Amazon etc rather than only sites mainly used for clothes, cosmetics, accessories etc.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Pay Attention Google Pay
My overall experience with Google Pay is an okay one, even with the Google service not being able to detect that an app is fraud. Google just needs better service and to update all the flaws it has.
Pros
I like the fact that Google Pay can link to all of your apps on your phone and account.
Cons
What I dislike about Google Pay is that they don't realize or notice when apps are fraud. That is really irritating to me that Google doesn't recognize when an app is fraud or not. I'm just very disappointed in Google.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Not Much Effective mode of Payment
Pros
Easy to Use
Widely Accepted
Multiple Functions like payment, money transfer, mobile rechage etc
Cons
User interface is not very good
hard to get the trasaction history
hard to add or activate the bank account
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Google Pay: App with best UI
By keeping its functions and user interface so basic that anybody may utilize it, Google Pay addresses an issue for some people who have trouble with sophisticated UI.
Pros
The most amazing aspect of this software for transferring funds is that it can read every kind of QR code, even those from other applications like Paytm, which and then perform payments.
Cons
Google pay is lack of wallet feature so whenever there is a server problem from bank side we cant make payments.