AssetCloud Reviews

Pros

The reliability of AssetCloud is unmatchable. Moreover, it has amazing security features.

Cons

There is nothing to dislike when it comes to AssetCloud.

Pros

Easy asset tracking solution for businesses. The interface is easy to handle and manage. No hassle or trouble faced in operation till date. Cloud based asset tracking system is reliable and is widely used across different kinds of businesses. Asset tracking is easiest than ever with few clicks and all your valuable assets are monitored completely end to end. It is absolute trouble-free method of tracking assets with quick audits. All activity tracking is done seamlessly and no issue occurs at all. Barcoding and RFID process helps in complete tracking of assets and shipments end to end with complete life cycle tracking without any lapse.

Cons

No problem as such. Though, we still feel that more user subscription can be added in reduced pricing. Also, more extended trial versions with advanced features is much appreciated. The disposal management and reporting and analytics should be further strengthened as we still face some breakdowns and slow functioning often during operations. Slight reduction in pricing of the subscription can be really helpful and will attract more new users and clients.

Alternatives Considered

Reftab, inFlow Inventory, Restroworks Inventory Management, Shivit and Finale Inventory

Reasons for Switching to AssetCloud

AssetCloud is the best of all tracking softwares with high end parameters to ensure continuous tracking and monitoring of valuable assets and shipments in streamlined and systematic manner with easy visibility and tracking. The unified interface can be handled by multiple users with increased efficiency . The interface is easy to handle and is quite comprehensive with advanced features for seamless tracking and ensuring best productive efficacy.

Pros

WASP has allowed our company to track equipment during daily use. It has allowed our company to better evaluate the current equipment available and assess the need to expand our inventory.

Cons

There are some glitches in the software, mainly with asset check in/ out; there is an occasional lag whilst entering the ID numbers, leading to incorrect insertion of numbers.

Pros

Asset Cloud is fairly simple to use and gets the job done.

Cons

Customized Reports are time consuming and confusing to get setup, I wish they were easier to get setup and saved. The Check In / Out Reports are missing a field that we fill out that would be quite helpful but honestly, we gave up on creating a custom report to gain the information we needed. It would be nice if you could choose columns to show in a particular order and it remain permanent to your profile.

Pros

I personally have implemented Wasp Asset Management systems at 4 public schools to assist in IT asset management and tracking. This is a critical component in any IT department and Wasp provides a very customizable product that is easy to setup and manage.

Cons

Over the years of the product changing, I still have the same minor stumble during implementation which is how to import device models into a table without doing some customization. Other than that, the product is great.

Pros

that I can customize the setup and information I need for each asset

Cons

moving an asset has to be done a certain way or it may not make a record

Pros

Asset tracking specifically checking in/out process. The software interface as a whole is simple to use. I like being able to use the photo option and be as detailed as i can about a specific asset. It makes it so others can easily understand what the asset is. It has been a little challenging to get my co workers used to the software, but after they dive in it does not take them long to figure it out. The process adds another step for us when checking in or out assets, can be tedious when trying to get a load out quickly.

Cons

I think the features you currently have are great!

Alternatives Considered

Asset Panda

Reasons for Switching to AssetCloud

Ease of use and it seemed like it checked more of the boxes we needed as a whole

Pros

Labeling function and hardware is a real joy to use

Cons

Wish there was some kind of regular training series that I could follow instead of having to do a call with someone to figure out things

Alternatives Considered

Fishbowl

Reasons for Switching to AssetCloud

I liked the sales team I spoke with directly, which wasnt an option with most of the competing brands of similar software

Pros

The easy onboarding was nice. Its very user friendly.

Cons

I would like more mass update options. Other than that its great.

Pros

I can't see anything to mention as a real highlight.

Cons

- The software is outdated, you have many different screens, they take a lot to load, they are clumsy.
- The support service is a NIGHTMARE! They are unable to understand your question, they hardly provide a useful answer, many times they just say "the system doesn't do it" or "it is a bug". If you push them, they ask you to call them!!! They are unable to resolve a problem by ticket!!!
- There is NO decent EXPORT tool!! You are the owner of your data, right? Especially considering you are PAYING them to use the SaaS!!! But the system doesn't allow you to make a full export of your data! Asking the support is also a dead-end!

Pros

This product is easy to use and set-up. It works great overall for tracking equipment and cost.

Cons

The biggest issue is price. This is very expensive versus other products.

Pros

This is such a great product. Allows all features and abilities a School District Technology Department needs. Ease of use, check in and out. Keeping up with depreciation of a device and so so much more! This can not be beat for the ability or scope that any ISD would need it for. Could work for any department really!

Cons

Price is my biggest complaint. It seems high compared to others but yes it is an all in one solution for us. When Covid hit and we had to pivot to online learning we immediately was able to check devices in and out and know exactly who, where, when and why on each device. No matter if it was a hot spot to laptop/Chromebook. 2nd complaint is they charge you per user to use the device via logins. We originally had 3 users who checked devices in and out for staff and students but of course when each campus needed the ability to check out devices we had to pay for each librarian to have his/her own login. We could have shared a general login or something but for security and tracking problems we elected not to do this and paid for each user to have rights.

Pros

I like that it is easy enough to manage, not too many data points, easy to check and clean up data.

Cons

There was not enough help with integration or implementation support. I was told to figure out how to import my data myself rather than it being included with the purchase price. I also thought the cost of initial implementation and training should have been covered in the initial cost. It feels like AssetCloud nickel and dimes you for information and services that should already be supported in the initial set up. Also anytime my staff need to learn something I have to pay for a training session, rather than getting a quick instruction or 15 minute information provided free of charge. Again this service should be covered under our annual support payment.

Pros

The ability to print labels that have a scannable barcode along with relevant information such as device type, serial number and a unique asset number that links it to much more information such as purchase order history, date of purchase, date inventoried, and activity log, makes inventory management much easier. Having a interface where all that information is readily available for many devices saves time and makes any issues with inventory much simpler to resolve. Most of all, it isn't very complicated to add devices to the software.

Cons

The interfaces could be more stream-lined, it could be that I haven't had enough time to get comfortable with the software, but I end up digging through several different panels such as transactions or maintenance to do a task such as add an employee to a site, or update site location. Again, I may have simply not had enough practice with the software, but if there was anyway to add shortcuts for heavily used features, I add employees daily as well as edit site locations, that would be helpful.

Pros

I like that you can schedule emails to keep you updated on what is out and to who. Also once you have all of your inventory in the system it is easy to keep track of it.

Cons

Every time you have to check something out you need to select the person and return date, even if you are entering multiple items for the same individual. On the on-ground version you used to be able to select and it would stay until you exited the screen. Also they charge the same price for an additional log in as they do if you get a new one. So different departments are combining instead of having their own separate asset, or customer list.

Pros

Coming from years of using WASP Asset stand-alone, I really like that it is Web-hosted, has ease of use, robust features, and customizations. Unlimited resources, the ability to track, follow through, audit, and itemize my assets are essential.

Cons

Do not like that I am unable to upload numerous assets with pictures. It really needs this feature. Sometimes the site access can be slow and has glitches, but expected since it is still being updated.

Pros

I like the asset management and live asset tracking capabilities of AssetCloud

Cons

I do not have any major complaints about AssetCloud

Pros

Easily accessible through web browser and mobile app, easy to import, export and maintain asset information. Capturing a signature for "check out" is a great feature.

Cons

Considerably slower than MobileAsset using the web interface, asset tags are customizable as reports but print in poor quality compared to Wasp Labeler software. Frequent problems with printing multiple tags.

Pros

It is a simple way to keep track of tools and where they are.

Cons

1. Some of the screens do not associate. For example, if I am searching and go down a rabbit hole, typically you have to redo the search from the start because the program takes you there instead of backing out one step at a time.
2. When you move assets, you can only move what is on the screen and not the whole list, if there are multiple pages, don't like that.
3. Our company has multiples of the same tool, so when entering a new asset, it would be nice to have the program prompt you choose from lists that are already created so you don't have multiple names for one tool, by two different program users. Continuity is important, especially when searching.

Pros

I like adding an entire Freshman Class all at once. Mass importing of data helps a LOT.

Cons

Setting up label printing was the most painful part of the process. Thankfully, once it's done, it shouldn't need to be revisited. Unfortunately, one software update hosed our printing. Thank goodness for the Service people. We were quickly back on the air.

Pros

I like the range of fields offered along with the ability to add additional fields. I like that the scanner works the application.

Cons

It can be slow to load a view. Sorting does not work. When performing Audits the scanner app will crash, we have to go back and scan again.

Pros

1) It is one of the best Asset tracking solution which helps you to track your assets in easiest way. 2) You can use mobile scanners or RFID for asset tracking. 3) The best thing is that you can track GeoLocation of any asset easily.

Cons

As of now we never faced any issues with AssetCloud.

Pros

It helps build a system of tracking all of the assets together and making sure things are being serviced appropriately

Cons

There is a lot of features that are not so intuitive, but are very powerful when specifically trained on how to use them

Pros

We purchased Wasp Asset Cloud to help our school maintain a large inventory of computers, small inventory <$250. The features and the potential time savings to our school is what we like most about this product. We have a new user to this software and she has never used this type of program before. It would be helpful if this software had video training modules that are updated and available to the company with each annual subscription.

Cons

For our new user (not the person that set up this asset software), the software seems clunky and not intuitive. I think a training course for brand new users would be extremely helpful to retain customer loyalty and appreciation. Presently our school is looking at less expensive software with well marketed and robust looking applications, such as offered by a software program like File Maker Pro. For the same price we can have 5 users and access to training videos.

Pros

AssetCloud is very easy to use and integrate into our business. All of the features are fantastic, and we don't even need all of them. We have bee using older WASP products for years and AssetCloud is a real upgrade. We love that it is on a cloud and multiple users can be updating in real time.

Cons

The only thing we have had an issue with in the past year and a half is recovering of disposed assets. You can recover them, but you have to know the asset tag number. There have been times I wish I was able to recover a massive (100's+) chunk of assets at once but I don't have the tags.