BigMarker Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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About BigMarker

BigMarker is cloud-based webinar-hosting and marketing tool for organizations looking to produce and publish meaningful events, engage audiences and collect actionable data & analytics. Being industry experts with over a decade...

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Feature ratings

Value for Money
4.8
Features
4.9
Ease of Use
4.8
Customer Support
4.9

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383 of 383 reviews
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John
John
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2021

The best product for live and on-demand webinars!

I can't say enough positive things about the product. We tried various other products and by far Big Marker's experience for speakers and users exceeds them all.

Pros

The attendee interface gets rave reviews from our students. They can see each other's comments and questions in real-time. The Q&A tab has an 'up vote' feature, which allows the speaker to understand how many attendees have the same question. The analytics provided at the end of the webinar allow us to gain insight into the students and also provide necessary details for reporting continuing education to 3rd parties.

Cons

When recoding the webinars, there is no 'pause' feature.

Alternatives Considered

Zoom Events and Webinars and GoTo Webinar

Reasons for Choosing BigMarker

Price, ease of use, beautiful user interface.

Switched From

GoTo Webinar

Response from BigMarker

Hi John,

Thank you so much for taking the time to talk about your experience with our platform, we appreciate your feedback. BigMarker is always looking to optimize a well rounded webinar experience and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Replied 13/09/2021
Michael
Michael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2023

BigMarker is versatile for live, automated and evergreen webinars

BigMarker allows us to scale our lead generation webinars and the delivery of training programs that our customers purchase. For us, BigMarker pays for itself over and again each week.

Pros

BigMarker is versatile--allowing you to do your choice of live, automated or blended webinars--it's easy to use, beautifully designed and totally reliable. It's a pleasure to use for us and for our attendees.

Cons

The only difficult thing about using BigMarker initially is getting your head around how many different types of events you can set up, in terms of Live, Automated, Evergreen, On Demand, Summit/Series etc., and what the differences are between each of them.

Alternatives Considered

Livestorm

Reasons for Choosing BigMarker

Other automated webinar platforms were unreliable which reflected poorly on our brand reputation. BigMarker is super-reliable for automated webinars, plus allows you to also do live webinars blended live and other formats.

Reasons for Switching to BigMarker

BigMarker gives the best user experience for attendees and makes it easy to present and convert offers during webinars.
Allana
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 07/06/2022

All bark, no bite

Trying to get this software to function as needed to be a proper marketing tool is like trying to shove an oval peg into a round hole. It's like 80% of the way there, but that 20% is critical and customer service is downright snotty to you, as though your desire for the features promised to function makes you difficult. The feature requests list is a joke- there are hundreds upon thousands of requests in there for the same 20 features, worded slightly differently- many of which are years old with absolutely zero acknowledgement from the BM team. Save yourself the headache.

Pros

It appears to have all the features one would need to host life, evergreen, or hybrid events.

Cons

The features that are missing are critical. For one- you aren't furnished with a custom domain, meaning if you're using this for marketing purposes- you can't instal or use your Facebook pixel effectively. This is a deal breaker. The registration widgets are only compatible with their built-in, ugly AF landing pages. If you opt to use your own landing pages, it won't automatically redirect. This makes the registration process clunky and unintuitive for participants. Also, because it doesn't automatically redirect- your Meta pixel won't fire! The registration landing pages are ugly, require extensive CSS customization, and are useless because again- no ability to register the domain with your advertising account. Participants are prompted to touch the screen to start hearing the audio, but most miss this notice- it leaves a poor taste in their mouth when something doesn't work immediately and intuitively. There's zero security built-in, which means once a bot gets a hold of your URL you're flooded with bogus registrations- and if you use your own security it bypasses the block list. The analytics are NIGHTMARE with no ability to filter by date- which makes collecting KPIs a tedious manual task.

Alternatives Considered

EasyWebinar and eWebinar

Reasons for Switching to BigMarker

I got a lifetime deal on it. I regret the purchase.

Response from BigMarker

Hi Allana,

We're so sorry that your BigMarker experience did not match your expectations. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. If you could please email us at [email protected], we would appreciate your time so that we can investigate your feedback further to resolve this situation.

Thank you,
Team BigMarker

Replied 09/06/2022

Top BigMarker Alternatives

Solesky
Solesky
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2022

Bigmarker is the webinar platform with super powers!

I love the fact that, from a single platform, I could host a virtual conference, hybrid events, summit or convention in their brand-new streaming studio and after the conference is over, I could embed the interactive player on my site. That is what I call a platform with superpowers.

BigMarker is the simplest and most affordable way to create an online event. I recommend it highly.

Pros

I run a business where I offer coaching and training sessions for students in Latin America. But I have a lot of trouble keeping my students engaged while using Zoom. 3 years ago, I found Bigmarker and decided to give it a try.

And when I noticed that Bigmarker provides me with everything I need to design, build, and execute an impactful, engaging virtual conference, I said to myself, this is what I was looking for, and ever since I kept using Bigmarker.

What I really love about this platform is that the owners are listening to us and are adding new marketing features and rapidly integrating dozens and dozens of new integrations. And on top of that BigMarker is the simplest and most affordable way to create an online event (hybrid or live).

Cons

In the beginning, I was overwhelmed by all the learning curbs. Trust me, this is because they have tons of features and options. I contacted support, and they guided me on every step. After a while, I got the hang of it. You need to spend time learning your way. Inside the platform, but it was worth it.

Dr. Virginia
Dr. Virginia
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2021

Best in Class for Meetings, Webinars & Live Events

Big Marker is an excellent company who provides enterprise level services to small and large businesses. The company is located in Chicago, IL and their customer services is excellent. Our experience with Big Marker has been excellent and we plan to expand our use of the platform with some of the new programs we have under-way. I am always shocked at the difference between Big Marker's level of excellence and reliability compared to other platforms that grew rapidly during 2020. There really is no comparison and Big Marker is head and shoulders above all of the competition.

Pros

Big Marker is designed for companies who want a reliable, consistent, secure platform to host individual and group meetings, small and large webinars, ever-green events, and live events. I've used many systems and Big Marker outperforms all of them by far. I especially appreciate the way they host recordings to make access easy, yet secure for those with approved access. You can offer memberships and monitize your offers very easily. The system is easy to administer without a need for extensive training. Big Marker is more secure than most other meeting and webinar platforms, which is very important for those of us needing a high level of confidentiality and security. Overall, I would recommend Big Marker to anyone serious about offering professional meetings and events.

Cons

Everything is straight-forward and easy to use. I really have nothing negative to say about Big Marker. It's been a reliable system for us.

Alternatives Considered

Zoom Workplace

Reasons for Choosing BigMarker

Big Marker can do everything these services offer and much more. The quality, reliability, and consistent high performance make Big Marker the "Best in Class" compared to the competition.

Reasons for Switching to BigMarker

Zoom is not secure and has many glitches. Zoom is great for some things, but Big Marker beats Zoom in every category!

Response from BigMarker

Hi Dr. Virginia,

Thank you so much for taking the time to review BigMarker, we appreciate your feedback. BigMarker is always looking to optimize a reliable, consistent, secure platform to host individual and group meetings, small and large webinars, ever-green events, live events and we are glad to see positive results. We are so glad you are having such a great experience with out platform. Happy event hosting!

Thanks,
Team BigMarker

Replied 22/07/2021
Rolando
Rolando
  • Industry: Internet
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2019

Killer app.

I used to stream my webinars with Dacast but the bandwidth and viewing hours limitations and the high prices were killing me. And I the same time was using Zoom just to stream to facebook live. And when I found BigMarker I was able to cancel both services. BigMarker is whole lot cheaper and is giving unlimited bandwidth (that alone is game changer) and much more. So I'm saving a lot money and I'm getting a better and unique service.

Pros

No installation required. Lots of marketing features (was made for marketers). Amazing customer service. Easy landing pages and instant emails reminders. Lot of customizations. Support for dozens of languages. The video stream is crisp & smooth. Love the feature that allows me to stream to Facebook. Webinar is allow to be embedded on your own site. The webinar serie is a killer feature. The UI is very easy to use. BigMarker integrates with at lot of applications.

Cons

I haven`t found any features that I didn`t like yet.

Alternatives Considered

Dacast, Zoho Meeting, Zoom Workplace, ClickMeeting and Fuze

Reasons for Choosing BigMarker

The other platforms (Dacast and Zoom) didn't offer me all the features that BigMarker is giving me plus I`m getting constants updates and new monthly features. Beside BigMarker is way cheaper.

Reasons for Switching to BigMarker

The superb customer service and all the rich features that are added every single month. And best of all that it CEO and founder Zhu-Song Mei listen to the public and then act upon. I can't live without BigMarker!!!
Lakshay
Lakshay
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2021

Simply the best webinar software

Overall, it is the best live webinar software. You can also hit record and it takes care of recording everything. I am not looking to switch from Bigmarker anytime soon.

Pros

The best thing about Bigmarker is that my viewers don't need to download any plugins or software. The presenters need to download a small plugin, but only if you're screen-sharing. If you're not sharing screen, you can just upload your slide decks or even videos before the webinar starts and that's all I need for 90% of the cases.

Cons

The setup does take a little bit longer than something like Zoom.

Alternatives Considered

GoTo Webinar

Reasons for Choosing BigMarker

Webinarjam is just plain unreliable. They lost recordings/transcripts for a critical webinar we held.

Switched From

WebinarJam and GoTo Webinar

Reasons for Switching to BigMarker

Bigmarker seems more modern, and offers everything we need at a great price.

Response from BigMarker

Hi Lakshay,

Thank you so much for taking the time to review BigMarker. We are happy to hear that you and your viewers enjoy not having to download any software. BigMarker is constantly making a point to keeping our platform as user friendly as possible.

As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on setup time. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product.
We truly appreciate your review and hope to work with you in the future!

Thank you,
Team BigMarker

Replied 03/08/2021
Maddy
Maddy
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 14/01/2023

BigMarker is perfect for my webinar needs as a small business owner

Very good! I really don't have any complaints based on my own usage. It's a really smart tool that makes hosting virtual events fairly painless.

Pros

BigMarker just makes sense. It's not hard to get started and set up, while several other webinar platforms are a bit convoluted. There are a lot of great features in terms of the full management of a webinar's lifecycle: the ability to easily set up a sign up page, email automations, and so on. I love that your initial landing page link can also be used to share a webinar replay if you decide to record it. You can integrate BigMarker with other tools using Zapier and other built-in integrations. I like that you can also create evergreen webinars that don't ever have to premiere as a live event if you don't want them to! It's also worth noting that their support is very responsive and helpful with every query I've thrown their way.

Cons

Some of the cohosts of my webinars have reported issues using the interface when we're going live together. I can't say that I've necessarily had the same experience but it's definitely worth noting since the best tools have the least friction for those who aren't as familiar with the tool as the administrator.

Alternatives Considered

Zoom Events and Webinars

Reasons for Choosing BigMarker

BigMarker seemed to offer more for a similar cost. I think I made the right call.

Switched From

WebinarNinja

Reasons for Switching to BigMarker

Zoom was going to be more expensive over the long-term.
Planning
Planning
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/03/2023

BigMarker - Goto solution for webinar & online events and conferencing

Overall experience has been very good and positive. The support from the bigmarker team was exceptional.

Pros

Big Marker is easy and quick to setup and use. Supports a wide range of features which include simple webinars to more complex online events. Has inbuilt user registration and payment collection options which makesit a powerful and complete solution to your various online streaming and conferencing needs.

Cons

Pricing can be made more competitive and whitelabelling can be inlcuded in the existing plans at an extra charge.

Alternatives Considered

Zoom Workplace, Google Meet and Skype

Reasons for Choosing BigMarker

Lack of features in google meet such as recording, registrations and payment gateway.

Switched From

Google Meet

Reasons for Switching to BigMarker

The fearures offered by Big Marker were the perfect match for our requirement. It solved our requirement of a cost effective and feature rick software with simple live streaming to participant registration, payment collection and post even analytics & recording.
Charlotte
Charlotte
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2022

BigMarker is a Value Packed Webinar Software that Has Outstanding Potential

I was introduced to BigMarker through a Facebook group that was lucky enough to be able to talk about the software and company with its owner and developer. That early introduction and subsequent training sessions and contact with the team have given me a high opinion of not only the platform but the people behind the platform. I'm looking forward to using BigMarker more in the future as it has so much potential.

Pros

BigMarker is well-designed and intuitive; making it simple and pleasurable to use.
I love the potential of the product. Not only can you have one-off webinars or use the platform for simple video conferencing rooms but you can also create channels and series of multiple webinars; giving the potential of multiple revenue streams. With the automated features it also means that after initial set up there is very little ongoing maintenance saving time and effort.

Cons

I really can't think of anything that was difficult about BigMarker. When I set up my first room for video calls I do remember being a little unsure of how it would all work but that was down to me not having used video calls previously rather than any problem with the software. If I'm being really picky I think it might be nice to have a native Google Calendar integration rather than having to use Zapier, but as new features seem to be added every few days I wouldn't be surprised if it gets added while I'm writing this review!!

Ann
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2021

Webinar software that revolutionised our business

loved it, have recommended it on a regular basis.
I have had one technical issue/bug in 10 months with sending an email and UK based support fixed that within 2 hours

Pros

There are lots of free software for virtual meetings, but when lockdown first hit, we wanted to run a webinar everyweek (for 50-100 people) and also use the same software for 1-day training courses and our annual conference.
I did a lot of research on YouTube reviews about alternative solutions. At that time (March 2020) I had not heard about BigMarker, however it had great reviews.
We started with a demo, the the cheapest package up to 100 registered users and 4 hour long webinars.
Immediately we loved the ease of use, and huge range of options to create and run the webinars, especially the ability to see your preloaded slides and the audience chat at the same time.

Once we built ip the number of attendees and started using it for training we upgraded to the next package.

The best part of the software is all the marketing features, with simple invite emails and automated reminders.
Because we were advertising the webinars elsewhere we quickly grew our list and the Big Marker weekly email became our best recruitment tool.
We also extensively used the polls and offers, and have used that to drive signup of our training academy and for lead generation.
The downloadable data files have also proved very useful and I am currently writing a blog on the anicca.co uk site about what we have learned.

There are some automation features that we have not used yet, and it can also integrate with a lot of other products.

Cons

The only annoying issue is that I have to upload lists from individual webinars back up to the top level, before sending a new invite. We get about 20- 40 registrations from new users each week, so it would be helpful that these were automatically added to a list.
Similarly I would like to see a consolidated list of users and what they registered and attended. I had to manually combine data from 40 spreadsheets to get the overall picture.

Alternatives Considered

Zoom Events and Webinars and EasyWebinar

Reasons for Switching to BigMarker

100 seats and 4 hour duration of webinar marketing features sushi as invites, polls and offers, demo and videos showing ease of use flexibility, range of features and sophistication reputation for being reliable and not crashing (which I can confirm) user experience and how it makes us look professional
Andrew
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2022

Professional and Full Featured! Highly Recommended

There are only high praise and accolades. It is a money making machine with excellent support.

Pros

It ensures that everything is up to par before you go live, and automatically tries to keep the best quality streaming throughout the event. It also has so many amazing features that are really overlooked compared to many other similar streaming / webinar services I've tried.

Cons

Nothing in particular, but I think it could be a little easier to use. However, you could probably run a webinar single handed with the features set and ease of use. I just think they can make it even more easy to manage everything.

Alternatives Considered

Run The World, Demio and WebinarJam

Reasons for Choosing BigMarker

While I still use zoom for short impromptu meetings, I wouldn't use it for anything else. Bigmarker is just so smooth.

Switched From

Zoom Workplace

Reasons for Switching to BigMarker

BigMarker seem to hit all the right places and just felt right. Everything just blends nicely.
Gregory
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2020

BigMarker is the ABSOLUTE BEST Webinar Solution for both Sales & E-Learning!

We have a powerful but easy-to-use B2B and B2C Webinar system for sales, customer support and e-learning thanks to BigMarker.

Pros

Our company loves EVERYTHING about BigMarker. It took 3 years to settle on a solution and we tested many options including WebinarJam, WebinarNinja, GotoWebinar, Demio and Zoom. BigMarker gave us the most complete solution for webinars and browser-based online meeting rooms.

My favourite thing is the software is its functional power which is continuously improved by a great team.

Cons

Honestly, there isn't anything at this point. Most requests that we made for improvements have already been completed by a team that listens and closely monitors user feedback.

Alternatives Considered

Demio, WebinarNinja, WebinarJam, GoTo Webinar and EasyWebinar

Reasons for Choosing BigMarker

BigMarker gave much better performance, flexibility and ease of use.

Switched From

WebinarJam

Reasons for Switching to BigMarker

BigMarker offered the best value and performance. Their team also shows the most willingness to change and evolve based on user feedback and suggestions.
Mandy
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 31/08/2021

Solid Webinar Platform

BigMarker has been a solid platform for us to use to run our client and sales webinars to boost interaction with attendees and also convert more sales with several features that can assist with that.

Pros

We moved away from one of the bigger webinar platforms due to the lack of flexibility with presenting sales offers. After moving to BigMarker, not only are we able to present nice pop-up offers, which was a game changer compared to just a boring link in a comments box with a competitor, but so many more features were helpful too, including polls, questions, drawing, ease of switching screens, customising pages, including where attendees go after the webinar finishes. These little touches make a big difference to engage and convert leads.

Cons

You definitely need a good internet connection. I have run a few webinars were I get prompted that the connection is not stable enough, but that could be due to my own internet. Also, you need to save presentations as a PDF and upload instead of presenting a slide deck from your computer. You get used to that, but something to be mindful of.

Alternatives Considered

Zoom Events and Webinars

Reasons for Choosing BigMarker

Sales pop-up offers was the main reason and pricing.

Reasons for Switching to BigMarker

Sales pop-up offers, pricing and having an integration with my CRM.

Response from BigMarker

Hi Mandy,

Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all inclusive platform and we are glad to see positive results.

Happy event hosting!

Thanks,
Team BigMarker

Replied 13/09/2021
Carrie
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2022

Professional and Powerful Platform

I really like the service and look forward to doing more with it, as my business plan is to create more online events in the near future.

Pros

BigMarker is a perfect platform for those interested in having a swiss army knife-style service, capable of hosting quick meetings, evergreen webinars, o-learning events, etc. It feels like a big league, yet it is accessible to smaller organizations. The developers have created amazing features to suit every level of business. I highly recommend this platform for those looking for serious solutions to online sales and training purposes. You can create recurring events, on-demand, live stream, and quick informal meetings. The Support team is extremely helpful.

Cons

It can take a bit of time to get everything set up and fine-tuned, because there is so much available to use in creating a professional experience. However, this is not really a con for those who really want a quality presentation platform with all the bells and whistles. Once you have your ideal setups in place, you can duplicate templates to edit new versions.

Alternatives Considered

Streamlabs Talk Studio and Zoom Workplace

Reasons for Choosing BigMarker

The price point and features available were compelling, and BigMarker makes to most sense for my business needs.

Reasons for Switching to BigMarker

Value for the money was exceptional with BigMarker, the features met and exceeded my expectations.
Jaya
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/08/2021

Bigmarker the all in one solution

very happy user and will use it more for years to come!

Pros

You can create everything with this software. from beautiful landing pages, to easy setup integration with other tools. So I use it weekly sometimes daily for all my webinara and meetings.

Cons

sometimes the speed was an issue for users from the Netherlands. not in the webinar option but on the meetingsspace.

Response from BigMarker

Hi Jaya,
Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy setup and we are glad to see positive results. Happy event hosting!
Thanks,
Team BigMarker

Replied 24/08/2021
Mary
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2021

Why Big Marker is the only platform you need

I've been both a speaker and a presenter and find the platform has an easy to gauge User Experience

Pros

It looks so professional and it's fairly easy to set up and maneuver around. The attendees enjoy the lay out and the ease engaging through Polls and Q&A's.

Cons

Not at the moment. I'm still playing around with how to maybe do a raffle prize drawing. That would be cool to have a feature that captures everyone in attendance and entering their name in a prize wheel

Alternatives Considered

GoTo Webinar and WebinarGeek

Reasons for Choosing BigMarker

Lifetime deal and functionality

Switched From

Demio

Reasons for Switching to BigMarker

It really has everything I need and I can grow with it.

Response from BigMarker

Hi Mary,

Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an all-in-one platform and we are glad to see positive results. Happy event hosting!

Thanks,
Team BigMarker

Replied 15/11/2021
Mark
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2021

BigMarker - If you want a full featured webinar/summit solutions with all bells and whistles

We have been able to do live/on-demand and serial webinars and on top of that got a meeting room functionality as well.

Pros

I haven't run into a situation yet where BigMarker couldn't deliver the goods.
Also no client software download necessary makes it really powerful

Cons

Only issues I have:

- How to swap out the user assigned to a host license.
- Green screen ability needs to be more on par with other platforms

Alternatives Considered

GoTo Webinar

Reasons for Switching to BigMarker

Much more full-featured and has no need to download a client.

Response from BigMarker

Hi Mark,

Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize a browser-based software and we are glad to see positive results. Happy event hosting!

Thanks,
Team BigMarker

Replied 15/11/2021
Philipp
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/08/2022

BigMarker - high quality webinar and live event platform

I have been using BigMarker for over four years, and I love how easy it is to use and customize. The interface is intuitive, the features are robust and highly functional, and the support is outstanding. BigMarker is one of those tools that will make your life easier and help you grow your business.

Pros

BigMarker makes it really easy to get started with webinars, including live and recorded ones. It’s compatible with almost every platform, and is simple to use for anyone who’s familiar with Webinars or live-streaming events.

This is a great product for anyone who wants to make a good impression, and it’s easy to get started. With the help of BigMarker, you can easily manage and host webinars with ease.

You can set up the initial design of your webinar with just a few clicks, and you can also include a Q&A section, share slides, and collect feedback from participants.

In addition to the webinar design, you can also integrate this tool with third-party tools. If you want to add a live chat feature, you can do that too.

BigMarker has a lot of features that make it easy to host webinars, and it supports many different features. You can customize your branding, set up your event, and create a professional, polished look for your event.

The platform is also mobile-friendly, so you can run it on a smartphone or tablet too.
As for pricing, BigMarker is an all-in-one solution that includes everything you need to start hosting webinars right away. It’s priced fairly, and is worth the price tag.

Cons

Before you dive into BigMarker, keep in mind that this is a professional software for professional users. So expect a bit of a learning curve as you dig in. There are lot of options and settings which you should pay attention to before starting out.

Chris
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2021

Big marker saved my business during covid

Pros

Trying to run and operate a business is tough enough, trying to operate a business with clients during a pandemic is a complete uphill battle, but fortunately for me I had Big Marker to save the day. My main use for Big Marker is communication with my clients. With the ability to screen share with my clients, I can continue to help them with their business and demonstrate how to operate their business.
It is easy to use and more importantly it is easy for my clients to use when I invite then into our meetings.

Cons

One of the few issues I occasionally come across is the dropping out of connection during the meetings. I find if I have too many applications running at the same time it can cause lag. Support has been proactive with providing solutions and I'm confident it is a small bump in the road.

Alternatives Considered

Zoom Workplace

Response from BigMarker

Hi Chris,

Thank you so much for taking the time to review BigMarker. We are happy to hear that you found our platform easy to use for both you and your clients. BigMarker is constantly making a point to make usability as painless as possible.
As BigMarker is growing and adapting, we really turn to our feedback to know where we can improve. Thank you for providing transparent feedback on the connectivity issues. We hold ourselves to making sure our customers receive the highest quality and will be working to improve this aspect of our product.

We truly appreciate your review and hope to work with you in the future!

Thank you,
Team BigMarker

Replied 20/12/2021
Kelly
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2019

All in with BigMarker - easy onboarding and advanced functionality

Excellent overall experience (40 paid live webinar events and counting). We purchase LOTS of SaaS, subscribe to multiple webinar hosts, and after all that we are now "all in" with BigMarker.

Pros

Easy onboarding: I was up and running with my first paid live webinar quickly (much faster than learning other webinar systems or even other SaaS).

Nothing to download: I dislike downloading .exe files that other webinar host providers require for every webinar. BigMarker is in the Cloud - best using Firefox, Chrome or Chrome Incognito

Advanced functionality: I've been using BigMarker for six months, hosted over 40 paid live webinars, some on demand webinars, and now Evergreen/Automated webinars - and BigMarker continues to add functionality from their RoadMap and user requests. BigMarker is impressive now and continues to add excellent features - including "course" for webinar series evergreen. Brilliant!

Support is fast, friendly and helpful. Seriously. And they stepped in to directly communicate with a few of our "students" who needed extra assistance. Very much appreciated!

Cons

Chrome updated and "broke" audio on BigMarker. I may have been among the first to experience this in a live webinar. Ultimately was able to resolve and resume my live webinar, but would have preferred to be notified (so that I could have switched to Firefox as the webinar host).

Ken
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2022

BigMarker truly delivers the best experience for myself as well as my clients

Pros

BigMarker is extremely easy to set up and use. My clients love the simplicity of logging in from their browser without the need to download any software. Overall, the experience of delivering a webinar and watching one from BigMarker is the best I've had. I tried many other tools before including Zoom and WebinarJam, and none can match BigMarker in terms of features or usability.

Cons

My one issue with this software is that because it does not use any local software, it is not possible to record a local copy of my broadcast. The only recording is the web version. So if I have connectivity problems during my broadcast (it's happened, but my fault...), I don't have a local recording as a fallback.

Ari Eko
Ari Eko
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2019

Best webinar on the market

i love to use bigmarker and very happy with it. this is my must have tools

Pros

i have 1000 plan on bigmarker and very happy with it. their meeting online feature is also good to have meeting.

Cons

in the beginning, their recording quality isnt so good, but now its ok.literally there is no major bad things, if something happen their support is very helpfull

Guy
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/08/2021

Top Marks for Big Marker

BigMarker was an easy to implement and easy to use solution to our webinar and virtual event needs. Affordable and reliable, it's been a great experience.

Pros

The software was really easy to use, it integrated cleanly with Marketo, and allows us to run events quickly and cleanly. Great price compared to the competition.

Cons

The interface still needs improvement and can be cleaned up. Better tutorials would make it easier to get into the tools.

Alternatives Considered

Zoom Events and Webinars and GoTo Webinar

Reasons for Choosing BigMarker

Price

Switched From

Zoom Events and Webinars

Reasons for Switching to BigMarker

Price

Response from BigMarker

Hi Guy,
Thank you so much for taking the time to review our platform, we appreciate your feedback. BigMarker is always looking to optimize an easy to use software and we are glad to see positive results.
Happy event hosting!
Thanks,
Team BigMarker

Replied 24/08/2021
Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/08/2020

Advanced marketing tool

It is very reliable tool and it always keeps the record about every action that has been taken for creating leads or selling our products, and also it support the HRM system. It also helps me to carry out meetings with our important clients.

Pros

I am happy and satisfied customer of BigMarker, it has enhanced my productivity in terms of business generation. I like the way it provides effective and advanced marketing services. It has user-friendly interface. Through this application I am capable to reach my customers more effectively by providing them quality services just because of this efficient tool.

Cons

Its pricing and licensing policies keeps some issues, but it has benefit our whole organization because of its integration with Mailchimp, Saleforce, Drip and Hubspot which has made easy for us to drag and drop the files and data.

383 reviews