authorize.net Reviews

Pros

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Cons

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Alternatives Considered

Reasons for Choosing authorize.net

Switched From

Reasons for Switching to authorize.net

Pros

We used Authorize.net because they have an integration with our tracking/invoicing software, Frontline.

Cons

It did not have at the time we switched away from it the ability to integrate a link for payment with the invoice in Frontline. It also took longer to receive our money from Authorize compared to our newer provider.

Pros

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Cons

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Alternatives Considered

Reasons for Choosing authorize.net

Switched From

Reasons for Switching to authorize.net

Pros

They have the lowest rates for processing i could find. They also integrate with nearly all web publishing platforms. Their woocommerce integration is seamless.

Cons

There's nothing to dislike about them. I haven't experienced down time.

Alternatives Considered

Reasons for Choosing authorize.net

Switched From

Reasons for Switching to authorize.net

Pros

Excellent platform for credit card and ACH online payment processing

Cons

It hasn't changed much since its launch and it could add some new features.

Alternatives Considered

Reasons for Switching to authorize.net

Pros

Authorize has been the easiest to use with no changes. They pass the test of time.

Cons

No cons whatsoever. They are flawless in operation.

Alternatives Considered

Reasons for Choosing authorize.net

Switched From

Reasons for Switching to authorize.net

Pros

That you can go in and search specifically by name on someone who has paid

Cons

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Pros

It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions.

Cons

I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems excessive.

Pros

Ease of use. Flexibility with our CRM and online banking system.Ev erything is connected without issue.

Cons

We can haved a main portal but the admin access is limited so if you lose access to the mkain orofile it can difficulkt things.

Pros

The integration was smooth and easy with all the documentation for direct web integration.

Cons

The developer documentation around API was not that detailed. Had to reference other sources on internet.

Pros

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Cons

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Alternatives Considered

Reasons for Switching to authorize.net

Pros

reporting is the best features to check daily details of volume.

Cons

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Pros

Great customer service, helpful on the phone!

Cons

None so far, been a new user recently. No complaints yet

Pros

Ease of use - processes quickly. Functionality.

Cons

Nothing I think it great for my business.

Pros

Ease of use and integration and good customer service

Cons

I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking

Pros

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Cons

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Alternatives Considered

Pros

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Cons

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Pros

always efficient and eassy to use, customer even receives his auth transaction email on time no worries about it

Cons

the times i have contacted customer support has been a struggle

Pros

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Cons

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

Pros

Authorize.Net provides good, helpful API documentation. Its web-based virtual terminal is also easy to use.

Cons

I would give their support a grade of B. Fortunately, it is rarely needed. A few years back, there were some rough patches where the service was down or unreliable for brief periods. We have not had reliability problems for the last few years.

Pros

Authorize.net is the standard in payment processing. For a complex and established ecommerce website, Authorize.net will offer the features needed and provides a trusted payment solution. Processing fees will be lower than competition like Stripe which larger volume businesses will benefit from.

Cons

The interface, lack of reporting, and complexity in setup is an issue for us in 2018 when options like Stripe can be setup and running in a few hours vs days with Authorize.net

Pros

The ease of intro into our company and ease of use.

Cons

Can only capture 20 payments at a time at the end of the day

Pros

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Cons

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Pros

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Cons

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Pros

Competitive rates. Set up was relatively smooth,.

Cons

1) No alerts when you're nearing your transaction limits. 2) Going over your transaction limits is VERY painful - they hold on to your funds and request a ton of information (more than I gave them when we signed up), and once you've hit your limit, you're funds are permanently on hold until you jump through all of their hoops (e.g monthly transaction limit of $X, monthly transactions of $X - $1 = no problems, monthly transactions of $X + $1 and your account is frozen indefinitely, even when the next month comes and you're assuming that you have $X limit again - NOPE!).