ClickMeeting Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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About ClickMeeting

ClickMeeting is a browser-based webinar solution, that brings the power of webinars and video conferencing to organizations of any size, or freelancers. It improves team collaboration, boosts effective communication, and makes...

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Feature ratings

Value for Money
4.3
Features
4.4
Ease of Use
4.4
Customer Support
4.4

Browse ClickMeeting Reviews

156 of 156 reviews
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Christina
Christina
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2022

ClickMeeting Complete Webinar & Conferencing Solution

ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

Pros

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

Cons

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

Response from ClickMeeting

Hello Christina,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Replied 18/03/2022
Lukasz
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2024

Excellen Choice for webinars and online meetings

After using ClickMeeting for several years, I am convinced that it is the tool of first choice for marketing webinars and live online training. Integrations with marketing tools and payment systems enhance my perception of this system's value.

Pros

ClickMeeting is a complete webinar tool that I have been using for several years. I value its stability and the good quality of both the connection and recordings. For marketing and sales webinars, ClickMeeting offers the option to place an active Call To Action button, which is visible in the main webinar window. This greatly improves the effectiveness of lead generation during webinars. I haven't found this feature to be as well-implemented in other competing systems.

Cons

The limits for webinars recording storage could be higher.

Alternatives Considered

ON24 and GoTo Webinar

Reasons for Choosing ClickMeeting

Low stability, attendees access issues, higher prices.

Switched From

Zoom Events and Webinars

Reasons for Switching to ClickMeeting

Easy to use, Call to Action feature embeded, lower price, higher stability, modern interface

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 30/04/2024
Antony
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2024

Fantabulous A/V/W Conferencing Program

Audio and video conferencing.

Business instant messaging.

Pros

ClickMeeting offers robust BIM and video conferencing capabilities.
It also enhances quality video calls over the internet.

Cons

Currently, I am facing zero issues when using ClickMeeting.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 12/08/2024

Top ClickMeeting Alternatives

igor
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
1
Ease of Use
3
Customer Support
N/A

1
Reviewed on 12/01/2022

Think before you invest in this tool

Tool is only for basic needs. If you think about building business webinars look elsewhere.

Pros

-> very basic
-> reliable
-> clean ux
-> can export to xlsx

Cons

-> this tool is not build to make marketing, lack of standard features like:
--> tracking source who signed up for the
--> switching between webinar types
-> timeline consist duplicates
-> you can by accident start live webinar before start time
-> you can not save and customize your template, each time you need to build from start

Response from ClickMeeting

Hello, we highly appreciate your feedback. 1. ClickMeeting offers integrations for audience behaviour tracking which could be found here: https://integrations.clickmeeting.com/. 2. If you create a live event, you cannot change it to an on demand one (or other type). Contact us to accomplish it. 3. Timeline consists of all live event sessions started in your account (one event could be started more than once (accidentally), so each sessions has its own statistics and they are not considered as duplicates. 4. As for the template, there is no such possibility but you can create a "test" event with all necessary settings. 5. Moving on to the event start feature, once you joined the room, there are two buttons to prepare and start the event available for a user but if you clicked the wrong button you have 5 sec to undo event start and start it later on. Please do not hesitate to contact our Customer Success Team in case you any questions or doubts: https://clickmeeting.com/contact

Replied 13/01/2022
Carrissa
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/06/2024

ClickMeeting: A,V & W Conferencing Platform

Audio, video and web conferencing has been at breeze with ClickMeeting.

Pros

It is straightforward to create, schedule and join webinars with ClickMeeting.
It offers HD video and DOLBY voice during video streaming.

Cons

ClickMeeting can’t function in absence of internet connection.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 01/07/2024
ALESSANDRO
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/04/2024

Exceptional Tool for Virtual Classroom Management

Generally, the experience with ClickMeeting is positive. It allows all the items that are required to manage a virtual class. The platform is interactive and accommodates polls, Q&A, among other items, to ensure students' active participation. And the customer support has been great, always there to help with any hiccups we've had in our sessions.

Pros

I have outstandingly liked their robust features in logging and recording. My kind of virtual class is one that is publicly funded, and therefore the documentation has to be done with pin-point precision. Plivo's simplified planning of all these live sessions, with great audio and video quality, taking care that everything coming from these sessions is recorded and can be easily accessible for compliance.

Cons

While ClickMeeting beats out in so many areas, one that I found a little bit cumbersome was the setting up of the comprehensive logging and recording options. It worked flawlessly once configured, but I would have preferred an easier setup to start with.

Alternatives Considered

Zoom Workplace, GoTo Meeting and Google Meet

Reasons for Switching to ClickMeeting

The reason I chose ClickMeeting over other tools—be it Zoom or Google Meet—was primarily based on its strengths in logging and recording sessions needed for compliance in public funding educational programs. ClickMeeting was also slightly cheaper if we take into consideration that it offers advanced features that, for our needs in this particular context, were a perfect match.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 23/04/2024
Cédric
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/05/2024

Great tool, easy to use

Pros

It's user friendly, beautiful tool. It's easy to use. Support team is very efficient, fast and friendly. No bug. the automation is wonderful, with monitoring and follow-up, fully configurable.

Cons

white label customization is too expensive. We did not do it. we cannot choose a picture from us for the background of the waiting room, it is paying and too expensive for us but the pics offered by Clickmeeting were finally enough for us.

Alternatives Considered

Zoom Events and Webinars and Livestorm

Reasons for Choosing ClickMeeting

webex was too expensive and very complicated to configure. Webikeo was too expensive.

Switched From

Webex Suite and Webikeo

Reasons for Switching to ClickMeeting

easier to use, support available in French and a little cheaper.

Response from ClickMeeting

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Replied 23/05/2024
Verified Reviewer
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 24/09/2020

Brilliant with a few teething issues

We've been able to translate all of our face-to-face training into online training without any implementation costs, and made our overall delivery of training so much more efficient.

Pros

The teaching tools the webinar rooms offer are extensive, and look very professional for the customer. They are also intuitive for the presenter as well. This results in webinars that can be presented beautifully.

Cons

There are often issues with delegates joining the webinar rooms. This issue might be specific to working with schools, but unlike other software such as zoom, school security systems often block access to the rooms. This affects our customer's experience.

Alternatives Considered

BigMarker and Zoom Events and Webinars

Reasons for Switching to ClickMeeting

The simplicity of the platform is just perfect, anyone could use it. Also significantly cheaper and better value for money.

Response from ClickMeeting

Hello,
Thank you for the review!
We are glad you enjoy using our platform.
ClickMeeting Team

Replied 16/11/2020
Ola
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/09/2024

‘A trustworthy and versatile tool for all virtual meetings’.

My overall experience with the program has been excellent. I use it for both smaller online meetings and larger open webinars, and it has never let me down. The program consistently performs well, making it a reliable tool for all my virtual communication needs.

Pros

The program is easy to use, includes all essential features, runs smoothly, and doesn't freeze. It operates very efficiently, making online meetings seamless and hassle-free

Cons

Everything is fine, I can't find any problems

Response from ClickMeeting

Hello,

Thank you for the review!

We are glad you enjoy using our platform.

Best regards,
ClickMeeting Team

Replied 16/09/2024
Ewa
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/09/2024

good for an online conference

It was easy and stable solution for my online conference for educators

Pros

intuitive interface
stability of the platform
easy way to adjust the look to my branding

Cons

lack of the option for inviting sb for more than one meeting in one e-mail

Response from ClickMeeting

Hello Ewa,
Thank you for your review. We are glad that you are satisfied with using our platform, and we wish you many participants at the future conferences for educators :)

Best regards,
ClickMeeting Team

Replied 05/09/2024
Kamila
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2021

The most useful webinar platform on the market

Pros

I have been using this tool for at least 6 years in our company and so far we haven't found anything better.
Clickmeeting is very easy to use. The most valuable feature is ability to customize registration form and follow-up activities to your needs. We are also happy to use the survey option during the webinar

Cons

I don't like the fact that Powerpoint presentations lose all transitions and animation when adding to the Clickmeeting. Online streaming should be in the standard subscription (it is additionally paid). I think that the weakest feature is chat moderation - it's only convenient for up to 300 participants.
With more participants, it is difficult to control all questions and comments.

Alternatives Considered

WebinarJam and Zoom Events and Webinars

Response from ClickMeeting

Hello Kamila,
Thank you for your feedback. PowerPoint presentation is converted to pdf when uploaded to the account, that is why it loses its transitions. We offer Screen Share feature as a workaround. As for the chat moderation feature, please feel free to contact our Customer Success Team to share more details on that matter, so we can forward your feedback to our R&D Team: https://clickmeeting.com/contact
All the best,
ClickMeeting Team

Replied 30/08/2021
Verified Reviewer
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 29/10/2021

Good webinar platform with a number of improvement possibilities

Pros

Inuitive user interface, rich functionality

Cons

Dutch language support is missing
Customizing messages and alerts
Full HD streaming
Cropping when using a virtual camera

Alternatives Considered

GoTo Meeting, GoTo Webinar and Eventbrite

Reasons for Choosing ClickMeeting

Lack of user registration

Switched From

Microsoft Teams

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 02/11/2021
Verified Reviewer
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 23/05/2019

Reliable online meeting room with multimedia options

Pros

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting.

You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Cons

Here are a few drawbacks of the tool that I have encountered so far:

*Powerpoint presentations display well, but the animations set up in PPT don't work.

*Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth.

*Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them.

*If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room.

*You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Response from ClickMeeting

Hello,
Thank you for the review!
We are glad you enjoy using our platform.
Please be so kind and contact our support team to assist you further at support[at]clickmeeting.com
All the best,
ClickMeeting Team

Replied 16/11/2020
Dinesh
Dinesh
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2022

A feature rich

One can really rely blindly on it

Pros

Easy to arrange webinar
Also suitable for freelancers

Cons

App allows to host upto 25 attendees.
Their should be enough YouTube tutorials for the use of Clickmeeting

Response from ClickMeeting

Hello Dinesh,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 06/06/2022
Małgorzata
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/04/2022

I recommend ClickMeeting!

ClickMeeting is an excellent communication platform. It is effortless to use. It is one of the best tools I have used.

Pros

I like the most:
- ease of use
- high quality records
- good communication tools with users
- polish language version
- very good help desk this year

Cons

Nothing... I do not have any complaints.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 05/05/2022
Jorge
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/11/2020

Very goo tool to do webinars

Microphone issue aside, everything is working fine and I and the webinar attendees both have a good experience.

Pros

Is very easy to use all the features. I use it to show the online platform to the students of the school and it works pretty good every day.

Cons

Sometimes it have issues to recognize the microphone i sue for the webinars and i need to reset all the tool, close and open the browser again so it works.

Response from ClickMeeting

Hello Jorge,
Thank you for the review!
We are glad you enjoy using our platform.
Regarding technical problems with the microphone, I recommend that you do a test before the event. Please follow the link to find more information: https://knowledge.clickmeeting.com/faq/is-it-possible-to-save-the-room-set-up-before-going-live
All the best,
ClickMeeting Team

Replied 16/11/2020
Marcin
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 27/02/2024

The most reliable solution on the market

Clickmeeting has allowed us to seamlessly organise events and webinars. There has been a remarkable absence of bugs, and any difficulties we had with the software were quickly resolved by the support team. The overall experience using Clickmeeting has been overwhelmingly positive

Pros

The ease of use and reliability guaranteed by ClickMeeting make it a perfect tool for a rapidly growing NGO such as our organisation. It has allowed us to organise webinars and info sessions within a very short period of time. New members of our organisation were able to quickly and intuitively grasp how to use the tools provided by the platform, allowing us to host a larger amount of events than we could with another provider, thus allowing us to help more people

Cons

We found no significant cons in the software. It has proven itself a perfect fit for our needs

Response from ClickMeeting

Hello,
Thank you for the review!
We are glad you enjoy using our platform.
Best regards,
ClickMeeting Team

Replied 28/02/2024
Martin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2022

GDPR-compliant All-in-One Solution for Webinars and Video-Conferences

I am using it for Webinars (with 200+ participants from 70+ countries), as a virtual classroom with 15-20 participants and for one-to-one video conferencing. It is always working great.

Pros

It's GDPR compliant, programmed in Europe, very good set of features and fast customer service via Chat.

Cons

It's not as often used as Teams or Zoom, so some of the users are astonished about another platform they have not seen before. But they just need some minutes to be happy.

Response from ClickMeeting

Hello Martin,

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 21/09/2022
Anna
Anna
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2023

Very good platform for online conferences!

I am very satisfied, organizing an online conference with Click Meeting went very easily!

Pros

Very good platform for online conferences, with great technical support. Very helpful team, good working platform, no technical problems. Very user friendly. I highly recommend! And I hope to organize another conference with them too!

Cons

Little ability to edit graphics on the platform.

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 12/06/2023
Verified Reviewer
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 16/05/2022

Getting to know my employer

It was great getting to know my employer by the kind of software they used

Pros

I liked that I did not use the software before

Cons

I was a bit an unfamiliar experience at the beggining

Response from ClickMeeting

Hello,
Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 16/05/2022
Anna
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2022

One of the best video conferencing softwares

Pros

ClickMeeting is very good communication platform. We use it to organize webinars.

The great advantage is the ability to upload presentation in server memory.
Another benefit is access to information and statistics in the report generated after the event.

The tool is very intuitive and simply to use. Clear interface, easy registration.

Professional technical support and customer service.

Cons

For now we can't found something wrong with this toll. We highly recommend ClickMeeting!

Response from ClickMeeting

Thank you for the review.
We are glad tha you enjoy using our platform.
All the best,
ClickMeeting Teaj

Replied 06/04/2022
Julia
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2023

Great platform for online webinars

Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.

Pros

Great opportunity to organize a large group meetings

Cons

We have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam

Alternatives Considered

Demio, Zoho Meeting and EasyWebinar

Switched From

Microsoft Teams

Response from ClickMeeting

Hello,

Thank you for the review.
We are glad that you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 12/01/2023
Jovana
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 30/06/2020

Meeting a Click Away

Overall satisfied. In general, not a big fan of webinars, but working now fully remote all of the presentations are turned into webinars. What I am absolutely pleased with is the amount of interaction it allows and how it makes the presentation engaging and participatory.

Pros

ClickMeeting will make a webinar looked like a presentation-from-the-future. Tons of presentations tools, from slideshows to attendees participating. I can't choose only one, but altogether they make presentations engaging and almost like in-person.

Cons

Can't really single out anything. It takes time to get used to it, I'm still in the process of learning and adapting, so I would say I'm slightly overwhelmed.

Response from ClickMeeting

Dear Jovana, thank you for your opinion and high marks.
We are pleased that ClickMeeting enables a large amount of interaction with webinar attendees which is valuable for the meeting host.
The large number of options for a novice user can actually be overwhelming. Therefore, we recommend that you check our knowledge base: https://knowledge.clickmeeting.com/. There is a lot of helpful information here, such as instructional videos, e-books, faqs, etc.
We are glad that you are with us, we wish you pleasant work and satisfaction with conducting webinars.

Replied 24/07/2020
Maryna
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/05/2022

Our Clickmeeting experience!

Overall expierience is impressive. We didn't have any technical problems during our webinars.
We are most impressed by the Customer Support department that helps quickly and solves potential minor technical problems.

Pros

The most important aspect is that there is no installation required.
Clear interface, very easy to use product.
Lots of available features such as: Whiteboard, polls and surveys, chat moderation, emoji, hand-raising option, presentations, etc...

Cons

Honestly, when it comes to the needs of our company, we have everything we need. At the moment, there are no negative sides to this platform.

Response from ClickMeeting

Thank you for the review.
We are glad tha you enjoy using our platform.
All the best,
ClickMeeting Team

Replied 01/06/2022
Peter
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/03/2018

Good webinar tool with many functionalities

Pros

Very competitive pricing, and the platform has many features. We have integrated our solutions with theirs which was easy to do.

Cons

We used to have some connectivity issues before, but they all seemed to be fixed now, and haven't had any issues since and we recommend the product.

156 reviews