Deltek Costpoint Reviews

4.0
Overall rating
Reviews

4.0
Overall rating
Reviews
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User Reviews Overview

About Deltek Costpoint

Deltek Costpoint is an enterprise resource planning (ERP) and management solution designed to meet the requirements of midsize and large enterprise businesses. The solution primarily assists government contractors, professional...

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Feature ratings

Value for Money
3.8
Functionality
3.9
Ease of Use
3.7
Customer Support
4.0

Browse Deltek Costpoint Reviews

215 of 215 reviews
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Philip
Philip
  • Industry: Defense & Space
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/10/2022

Deltek Costpoint

It gets the job done for my role within the company. It is good for timekeeping tracking as well to split across projects.

Pros

It can be used with third party systems to manage expenses and payments.

Cons

It does not produce the best reporting of amounts when there are negative entries.

Phil
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/08/2023

Deltek Costpoint 8.1

Deltek Costpoint is our corporate Enterprise Resource Planning system, as well as our primary Business Intelligence tool for Accounting, Financial, and Project Status reporting. There are also flexible options for implementing security, both at the user level as well as the user group level.

Pros

Extensive number of fields available for entering data, highly normalized database structure, Project-based accounting, ability to customize product using built-in Extensibility. Costpoint can be integrated with other products by using the built-in Web Services tool, as well as a number of data pre-processors.

Cons

Some aspects of product are not intuitive. Some processes can take considerable time to complete. Recent version upgrades have been buggy, sometimes containing new bugs that were not present in previous versions. It can take considerable time for bug fixes to be released.

Aretezia
  • Industry: Government Relations
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2025

One stop shop for timekeeping

I like costpoint overall. I’ve never had any major issues. The reporting feature is fantastic.

Pros

I like the features of recording time for payroll and the ability to view leave balance and submit leave requests

Cons

I do not like the interface when approving timesheets

Top Deltek Costpoint Alternatives

QuickBooks Enterprise

Unanet ERP GovCon

QuickBooks Desktop

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
1
Customer Support
0

2
Reviewed on 20/03/2024

Any review above 1 star is suspect

Pros

Nothing I can think of. The only reason to use Costpoint is when a company I'm employed with forces me to use it.

Cons

Outdated UI from 1995, no thought whatsoever about the user experience or flow, very unintuitive and clunky, the mobile app is even worse.

Jacqueline
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 18/10/2024

Deltek Costpoint for Timekeeping at Work

Deltek Costpoint has streamlined the process my company uses for time tracking work and for leave requests. It has improvements from the previous Deltek software the company previously used. This version is good for usage overall as it allows time keeping for hour worked as well as time off requests.

Pros

When logging in to Deltek Costpoint, it is easy to log in as your username is saved and it does not require a password entry. It is one less step to complete when trying to sign in for work.

Cons

I must refer to the user manual each time I enter a leave request. It is difficult to remember where to access the information. The dashboard labels for the function are not intuitive for the user.

Jamie
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
2
Customer Support
5

4
Reviewed on 29/09/2022

Cumbersome

Overall, I wish the system retained it's functionality with an easier to use interface. The reporting in the Costpoint system should be more customizable without having to be a report writer and be forced to use the business intelligence module to build reports from the ground up.

Pros

The system can do almost anything you want it to in terms of setup. There are more options and specifications than any one company could ever need or want.

Cons

Because the system is so customizable from an admin side, it becomes very cumbersome. A single update needs to be made in multiple screens in order for it to show up everywhere and be accessible to everyone. The User Interface is complicated for everyday users and troubleshooting issues is difficult and time consuming because of all the areas where there could be an issue.

Alternatives Considered

Unanet ERP GovCon and PROCAS Accounting

Reasons for Choosing Deltek Costpoint

Looking for an all in one solution for time and expense along with financials.

Switched From

QuickBooks Desktop

Reasons for Switching to Deltek Costpoint

Industry standard
Joyce
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Deltek Costpoint - integrated and a promising SAAS

With my 3yrs of experience using costpoint, I am very satisfied that it doesn't require too much intervention from the Deltek Team.

Pros

It is an all-in-one HRIS/Accounting software

Cons

The user interface is not so friendly. There are some modules that you have to take courses to understand and use.

Katie
  • Industry: Aviation & Aerospace
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/05/2024

Deltek Costpoint-very user friendly!

We are happy with Costpoint after using it for various years.

Pros

Our team loves how user friendly it is and that it's easy to navigate. I started working at my company in 2019 and have been using it ever since. I also know there are so many other modules I have the ability to learn how to use.

Cons

The search features can be a little tricky at times and there can be a slight learning curve if a user isn't familiar.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 02/08/2024

Multiple Use Option, PC or Mobile Device

I like the overall design, and ease of use for the Deltak.

Pros

I get access on my mobile devices and in PC.

Cons

The graphic is often too heavy to load, but I don't see as a big issue.

Annpriya T
  • Industry: Banking
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2025

Organized system

Pros

Keeps track of all information in one place.

Cons

Sometimes very hard to find date. But you can find it after getting use the system.

Ruby
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 30/09/2018

Deltek Review

It is an ok system overall but there needs to be a huge update to the system to compete with it's competitors. The strong point is that most government contractor are using Deltek Time and Attendance since it is engineered for this industry so people are more likely to get the HRIS system to integrate easily with timesheets.

Pros

The system has a pretty easy interface to enter in basic information such as personal information, checking, tax information, and updating benefits. The ESS system once setup, it is pretty great for the employees as they can choose benefits through open enrollment, update tax information and update their address information. The reporting is simple for standard reports and can be easily pulled in excel format so you are able to manipulate the spreadsheets.

Cons

The software is very outdated and has not been updated in several years. Other systems are light years ahead of this system as it looks like it is from the 1990's. The custom reporting is very clunky and hard to create any of these reports as there are many files to look into and no intelligent search functions. You can only pull the reports in excel format so there not other options such as CSV and PDF. The ESS section is also out of date and not very integrative to the HRIS system. The setup for benefits, tax and validations tables in the back end of the system is hard to recognize and makes it harder for complete setup. There is ACA integration as well and it makes it hard that you have to click on separate sections of the screen to look at information rather than clicking one repository to reach all of the information.

Robert
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2017

This Software is a must have for any Gov't Contractor that wants to do business in this space

Pros

The application is very powerful and very flexible which allows you to set things up for your business as simply or as complex as you would like. The ability to enter everything only once and capture all the data needed to properly allocate all of your Fringe / Overhead / G&A or Material & Handling Cost Pools is critical to being able to prepare DCAA / DCMA compliant Invoices, DCAA Disclosure Statements and Incurred Cost Submissions. Every module that you add on automatically links with the existing Accounting data so no extra steps are needed to get different modules to talk to one another.

Cons

Not always easy to tell if or when a patch is needed to update a specific module. Don't really know anything is needed until you run into an error message. Sometimes it is hard to update or patch just the application that is giving you problems because fixes can cover more then one application.

Nabeel
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 18/11/2017

CostPoint Review

Overall, if you are in the government contracting industry, CostPoint is as reliable as a software as any out there. With its wide acceptance across the industry, it is a extremely useful software to be familiar with.

Pros

CostPoint is an extremely powerful and a widely used accounting software. One of its best features is the ability to accommodate a diverse set of accounting and financial needs and the innate ability to run seamless interfaces with other Deltek products such as T&E and Cognos. It's relatively easy to use and can be picked up by most users quickly.

Cons

Costpoint lags behind its competitor in the innovation it offers it's users and customers. They software updates are infrequent and often do not result in any major updates and upgrades. There are also many areas of functionality within Costpoint that seem to be offer duplicity and could be improved.

Nastazija
  • Industry: Government Relations
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 24/09/2020

Not a big fan of this program

Pros

Accessible (once you have your credentials) from any computer. Easy to track your hours worked and if they were approved or not. Also the feature of used/unused leave balance is really helpful.

Cons

If you are not assigned to a project for a while, the whole access needs to be reset by HR, which is completely unnecessary. It is a bit annoying that every time you put in your hours worked you have to save the changes otherwise if you sign out and sign back in from another device you have to start all over. If HR has not uploaded the correct project code - you can't put any hours in at all. If you need to make changes of the hours worked, it is a hassle, because it's throwing error messages all over.

Breanna
  • Industry: Government Relations
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
4

3
Reviewed on 04/11/2021

Costpoint

Overall, it's not bad if you have proper training. But bringing someone new in to use it, is a difficult task and requires a sit down training. I wish it was more user friendly.

Pros

It gets the job done and ensures we are in compliance

Cons

It is not intuitive, so you need all the training you can get to know what simple buttons you need to do, to put out results you want.

Jane
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/05/2017

CP is good and user friendly

Pros

Costpoint offers government contractors unparalleled project management, accounting, labor, reporting and compliance features so you get the exact capability you need to increase efficiency and improve profitability. It was built specifically for government contractors and has been adopted by thousands of government contractors and earned the trust of federal agencies and their auditors.

Cons

System bug, system not stable. Take long time to get customer service back some time. Field names and connections to other fields are not readily apparent. Takes years to become fluent in the program.

David
  • Industry: Philanthropy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 28/06/2017

Work Smarter not Harder

Pros

The Costpoint enterprise suite allows a complete set of tools that can influence critical business decisions in a vertical business. What sets this software apart from others, is the tools available to customize the software using Extensibility.

Cons

Limitations on customization unless you have in-house experience or willing to pay for consulting which is a consideration.

Jason
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 15/12/2017

Ultimate GovCon Compliance

Deltek pushes this ERP solution to all Government Contractors now, no matter the size of the business. As a GovCon accounting/business system SME, I would not recommend this system to businesses with less than 100 FTE / 5M annual revenue.

Pros

The Costpoint ERP system is well integrated depending on the features/add-ons you purchase. It drives compliant practices if you've set it up correctly.

Cons

Setup and maintenance is not for the average user. Training is a bit scarce unless you hire a consultant. Very expensive if you want full integration. Support from the manufacturer is fair at best.

Stacy
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/04/2017

CostPoint Software User

I first used Deltek using CostPoint. I found it relatively easy to get around. It was pretty clean cut. The only issue I may have had was how the paid when paid worked, it never seemed to work right. The consultant helping us set up really didn't know what she was doing, and never came back to tell us her findings after she took notes and said she would look into it. Then I left that company and started using Vision. It was real easy to convert having worked in CostPoint.

Pros

It was real easy to get around the system and work in different windows.

Cons

Paid when Paid never worked correctly, never could get a reason why.

Melissa
  • Industry: Environmental Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 26/05/2021

Convenient All-in-One Tool

Pros

I like that I can switch between daily tasks easily in Costpoint; I an enter payroll and set-up a project all in one place.

Cons

Sometimes the system freezes and causes unsaved work.

Reese
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
1
Customer Support
2

2
Reviewed on 13/12/2017

Terrible timekeeping system for employees and my company.

Pros

This software is useful, when it works, to bill time for which I will get paid (hopefully). That's about it (and the former requirements aren't being met to guarantee that outcome).

Cons

I used deltek about 6 years ago and now again (it's changed for the worse). Always had a single charge code to worry about, so that's easy. That said, basic functions of this iteration (account set-up, log-in from various browsers, password reset, etc.) are abysmal. I've had to contact my company at least once a day regarding issues simply logging into my sheet (various browsers, two different computers) and once just to find my charge code. Corporate always has to get involved or intervene. This is supposed to be a timekeeping system for logging hours you get paid for. Who is paying for all the work to deal with the problems of this unreliable software? It shouldn't take me numerous attempts across different browsers and devices to access an application with a single username, password, and domain log-in. My company shouldn't have to "help" its employees enter in their own time.

Linda
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 05/03/2022

Read your contract very very carefully

It’s our fault that we did not read the contract at least 5 times. Our implementation date is scheduled for April, but they started to charge us from Jan, right after the contract is signed. Their recommended implementation team needs three month to move data from quickbooks to cost point. When they did the sales show, they stated clearly ( unfortunately we did not record it) that the invoice will start from the day after full implantation. Guess what, in their contract, they directed you to refer to another document, and if you trace to that document, it states that you need to refer to another document.

Oh. Well. We now have to bite the bullet. But I hope my review can help others to avoid this mistake. I am counting days to the end of this contract. I am not going to do amy other business with Deltek. None! Such a vicious company and toxic sales team.

Pros

DCAA certified and no else. None none none

Cons

Sales team very tricky to deal with. Aweful experience

Daniel
  • Industry: Defense & Space
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/11/2019

It does the job, and then some

Installation, configuration, security & report writing

Pros

My coworkers get there work done, mostly without complaining to IT

Cons

Hotfixes and the needs to install them..... the new versions executables will be awesome

Jeremy
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 20/07/2017

Great product overall for government contractors.

Efficiencies with back-office processes.

Pros

Heavily integrated. It offers a lot of features suitable for government contractors. Companies that rely heavily on projects and reporting will find the system very suitable for their requirements.

Cons

Very complex. The system requires a lot of hands-on interaction to become proficient. The integration is great, but with it comes a steep learning curve.

Luther
  • Industry: Government Relations
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 23/10/2017

Good tool for analytics. Mostly prebuilt reports help

I am in the bi team and reporting is easy. I was forecasting was as easy as other tools.

Pros

Search from any thing is easy. Reporting is easy.
Integrated package helps save money. Subcontractor costs calculation - pools is integrated well.

Cons

Some of the joins in Congo's framework manager do not exist and we had to build again. When. The new release comes to market, we have to add them back.

215 reviews