Findmyshift Reviews

Pros

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Pros

Flexibility of use and ease of setting up

Cons

Difficulty in organising staff "positions" on the rota.
Would be good if it was possible to move people up / down on the rota for making printouts easier to read.

Pros

The customer service is super quick to respond via chat and is always a person, which is very helpful. Usually they can resolve the issue or I can figure out quickly that it's not possible to resolve the issue due to the limitations of the platform. It's also inexpensive compared to other rota systems we've looked at, so I suppose I would say it's value for money. However, I believe you are paying for what you get - a very basic and clunky rota system that is serviceable but not necessarily quality.

Cons

The pros listed above are the only two things I like about FMS, so that basically means the cons are everything else. I don't find it to be user friendly for the employee - meaning it is difficult to see your shift pattern, apply for available shifts. The mobile app is unusable and we have to tell employees to use the desktop site at all times, which many find annoying. There's also no way to advertise available shifts in the facility view, only via staff view which I find very strange. We don't use it for timekeeping because there's no function for staff to 'check in' like on other rota systems. We also can't use it for payroll because we have staff working at more than one pay rate, and to adjust this and make exceptions has to be done staff member by staff member. Perhaps it's not only FMS's limitations but the way we build our rota system - I will be upfront that I did not built the rota system, rather inherited it from previous managers.

Pros

User friendly not difficult to work out

Cons

figuring our how to set up notifications for staff to remind them they have a shift

Pros

Very easy to use both admin/management and staff

Cons

Difficult to update rota on mobile app, I end up just going to the website

Pros

A simple but exceptionally effective managing tool for our staff rota.

Cons

Nothing. It really does suit what we need

Pros

It is user friendly. We are using it since last two years.

Cons

Communication with software provider is not convenient.

Pros

Findmyshift are user friendly, very straight forward

Cons

difficult to log in, really nothing much to complaint

Pros

Easy to use, team members like it - timesheets and rotas work well and reporting is great.

Cons

Would like to be able to edit shifts on the mobile app

Pros

more efficient the excel spreadsheets, plus has excel functionality. Shift reminders are very helpful and useful. Staff management and schedueling.

Cons

unable to add phone numbers or other details when adding staff members. Limited number of staff that can be added. Printing sizes cannot be adjusted which can affect scale for print out versions.

Alternatives Considered

Litmus and HosPortal

Reasons for Choosing Findmyshift

Much improved system which has some really usfull functionality in terms of reporting and shift allocations.

Switched From

Microsoft Teams, Microsoft Word and Microsoft Excel

Pros

Has really helped us manage our business.

Cons

The mobile app is a bit clunky and has limited functionality.

Alternatives Considered

RotaCloud

Reasons for Choosing Findmyshift

To step into the 21st Century & To better manage our casual staff's availability.

Switched From

Microsoft Excel

Reasons for Switching to Findmyshift

Findmyshift was more cost effective. Rota cloud was quite expensive.

Pros

Initial set-up for administrators and subsequent roll-out to the whole Team was seamless. The navigation is user friendly. The features and functions menu allow for customized set-up. And, the mobile app is essential.

Cons

Nothing at this time in the desktop version. The mobile app could use a navigation facelift.

Alternatives Considered

When I Work

Reasons for Switching to Findmyshift

We chose FMS for it's simplicity and customization features. FMS allows us to use as few or as many features we want. Doesn't overcomplicate or insist that we engage the full menu for every function.

Pros

Online tutorials are good but you need to set the time aside to work through as they can be long winded.
Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day.
Like the ability to see multiple weeks alongside each other.
Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Cons

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Pros

It is easy to use, easy for staff and easy to set up.

Cons

When inputting shifts it is very time consuming as nothing is saved.

Pros

The ease of setting up and the multiple ways you can use many of the features

Cons

Not able to add national insurance to staff the pay . lack a wage forecasting feature

Alternatives Considered

Chronicall

Reasons for Choosing Findmyshift

To complicated to set up and lacked alot of the features

Reasons for Switching to Findmyshift

Tried free trials with a few others and Find my shift is the most logical to use by far

Pros

ease of use and real-time clocking in, i used to find my shift as a test, but I carried on with it and never looked back to use the other product as my staff were already uploaded here, and I could not be bothered to start resetting them on other products and Findmyshift was giving me what I need

Cons

Other features are not easily explained. I would like to understand the reporting i.e being able to print the total hours of allocated shifts per month per employee

Pros

The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons

The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Pros

Fingmyshift is really easy to use and implement. Users are really happy with the functionality and ease of use. Easy to see department wise, shift wise schedules at any time you want.

Cons

For our purposes , I dont find any cons in the software. It solves our purpose and it has helped in making scheduling more efficient.

Pros

ability to email and sms staff excellent.

Cons

Editing rota on mobile device not an option (useful for on the fly changes when administrator is not at desk.)
After selecting new date range, page goes to end of date range selected rather than start, so have to scroll up to continue making rota on most current date.
Apparent inability to make test or dummy rota other than using publish/unpublish function on live rota. We have complex shift patterns in order to try to give staff certain days off without this resulting in too many consecutive days worked before getting to those days off and it would be good to have a dummy rota to work on to see an overview of potentially workable patterns before committing to live rota.

Pros

Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons

Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Pros

It's so easy to use and very tech friendly to explain to our staff. The online rota is so easy to set up and make changes to and then sends immediate notifications to the employee.

Cons

Nothing - honestly the system is a breeze it has all the features we need and just works very well.

Pros

mobile access for staff. recording of staff holidays.

Cons

Would be helpful if there was a function that when making an amendment to someones shift it gives the option to map this change across the rota. Currently have to do it manually. also for staff to end holiday request it won't work form the app they have to use the desktop site

Pros

I was originally drawn to this software as my original digital roster program simply priced themselves out of the market and I needed to entertain alternatives. I liked that I was provided a template at no charge to trial. This enabled me to properly road test and gauge if it was software I could navigate.

Cons

I had to ask numerous questions to seek advice about populating rosters. What is obvious now, was not when I originally started using this software. Again, this is most likely operator error. I could see hours and costs on my previous roster platform, and hide them from the printed version. I can't do that with findmyshift, at least not to my knowledge. I would like to if it is possible?

Pros

We've found Find My Shift easy to pick up and share amongst our team. It's relatively inexpensive for a critical job!

Cons

The user experience is sometimes a bit clunky and could be improved.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Findmyshift

More functionality