Marketman Reviews

Pros

MarketMan can seem complex to begin with, but after a well organised and extensive onboarding process with Asaf and others we quickly found ourselves being able to utilise the system effectively and started making real world business decisions

Cons

A fairly steep learning curve to begin with

Pros

I like most is marketmans capabilities. It is very detailed. My major vendors invoices can be sent straight to the software without lifting a finger. Orders have capabilities to be directly automated and sent into our vendors online ordering platform. Constantly tracks inventory

Cons

The setup is very tedious and takes a LOT of work. They help you through the startup and provide with training videos but it would’ve been nicer if they would have worked hand and hand until setup (a lot to ask for I realize and they do offer recipe building at a cost). In a user friendly scale 1-5 I give it a 3

Pros

Accurate food costs. Ability to reconcile invoices. Ability to order through the software. Works throughout my company.

Cons

Software doesnt always import to quickbooks. It took forever to get our Sysco account to work properly. COGS report should have snapshot view.

Pros

Functionality , and customer service.
Alec Grove has been an star since the beginning.

Cons

Updates on the system, and adding new functionalities.

Alternatives Considered

Reasons for Switching to Marketman

Pros

What I do love most about MM, is the fact that it keeps improving itself year by year. The guys at MM, have one mission alone, and that is to become the leaders in Restaurant Management software. I must add that I have implemented MarketMan, not only in Restaurants but also in Manufacturing kitchens, Distribution Centers, Multi-outlet Fast Casuals, and Concession Restaurants. Not one has regretted investing in MarketMan. It does what it says on the box!

Cons

1) Missing Nutritional Facts for menu items - very important!

Alternatives Considered

Reasons for Switching to Marketman

Pros

set up was easy, the support was good and great follow thru

Cons

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Pros

This product is instrumental in ensuring your food costs are on a budget. I have used several Food Costing software packages, and MarketMan is really great at getting those costs under control and monitoring changes.

Cons

The only thing that I would really like to have added would be a push into Square from Marketman. Such as price and inventory changes could be set in MarketMan, and they would push into Square, but this is really a minor want.

Pros

Marketman makes payment processing swift and easy, and there are credible security affirmation from the tool.

Cons

Marketman creates a suitable payment option, and there are no challenges.

Pros

Marketman is aggressive and controlled in making the right marketing measures.

Cons

Marketman is authentic in making strategic marketing measures.

Pros

I like all the ways you can look at your inventory.

Cons

It takes some time to get used to how some parts work.

Pros

Clear cost of good analysis, from overall basket to individual items. Excellent customer service - one of the best of any SaaS products we use.

Cons

There are some clunky aspects to MM. For multi-site users, switching between sites, reloading and navigating can take a bit of getting used to.

Pros

The most important problem Marketman solved for Los Tacos was it gave us the information to allow us to help our managers do their job better. Instead of simply telling them their food cost is high, we area able to tell them exactly what products are the issue. This allows us to pinpoint the problem and make sure we are as profitable as we can be.

Cons

Online ordering is not integrated with webshops, but we did not expect that to be an option when choosing this sytem.

Pros

This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.

Cons

Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product

Pros

I love everything about the software. If you are thinking about buying this software, I HIGHLY recommend it. For any new restaurant business owner I urge you to get this software, and save yourself so much time on inventory, relying on your staff to do their job they get paid to do. This will save you so much time and you won't get the headache on relying on your staff to do it.

Cons

Nothing. As I said before, This software will save you....

Pros

Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.

Cons

Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though

Pros

This software is fast and easy to use and not heavy on any PC or any

Cons

The merging of sales and stock with light speed is not always accurate, maybe its programming from our side

Pros

The software is quite complete although there rooms for improvement, specially on the purchasing side.
The support & training team is absolutely fantastic in terms of accessibility, knowledge and helpfulness.

Cons

Some features are a bit complicated to use specially if the users are not very tech savvy.

Pros

As administrator is was an easy and intuitive to set up for a multi-unit chain.
Being able to obtaining accurate actual to theoretical costs by building out our menu recipes was not very difficult.
Really like the invoicing scanning feature and having the ability to have images of the invoices stores with the reconciled invoices.
The systems mobile application is easy to use and convenient for the operators.

Cons

As we are a chain enterprise we use a multi-warehouse system with our main Distributor, US Foods. Setting up multi-distribution points with in the system took some additional time and effort.

Pros

How inventory can be setup. Storage areas help a lot in case i have to stop and come back to finish it later. It seems to be well thought out

Cons

not sure. at first it took some getting used to but before long i got the hang of it, sometimes with the help of support, who were always very helpful and accomodating

Pros

Inventory , based on orders make it easy to find issues with personnel stealing product. By having a system to scan invoices makes it much easier to keep inventory control

Cons

I can't find an issue with the system currently . that is because when I have a request it is usually filled

Pros

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Cons

Sometimes it freezes but had to do with our location

Alternatives Considered

Reasons for Switching to Marketman

Pros

value for money, ease of use. Good customer support flexible

Cons

reporting functions need improvement....

Pros

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

Cons

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

Pros

Ordering system . Very user friendly when user can use it

Cons

The fact that I can't add suppliers. Frustrating

Pros

This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.

Cons

They aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.