User Reviews Overview

About Carsforsale.com

Carsforsale.com is a cloud-based marketing solution, which helps automotive businesses manage multiple lead channels and track conversions. Its key features include document management, photo overlays, appointment scheduling and...

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Feature ratings

Value for Money
4.5
Features
4.5
Ease of Use
4.6
Customer Support
4.6

Browse Carsforsale.com Reviews

2,123 of 2,123 reviews
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Mercedes
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2023

Love the Service!

Love the service! Easy to use and very affordable

Pros

The website and integration of third party services is great quality and included!

Cons

Would like to be able to include more BHPH reports and payment history

Ande
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/10/2023

Cars For Sale Usage

Pros

Easy to use and navigate through. Customer Service is very helpful

Cons

Takes a while to load. It would be extremely helpful to have all customers leave a phone # for sales to contact.

Joshua
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 04/10/2023

How internet automotive companies do nothing but take your money for so little service or car...

A lot of contact with the employees that never do a single thing to help us.

Pros

printing out vehicle history reports, & buyers guides since this service has NEVER sold a single car for us.

Cons

The fact that they charge us to do absolutely NOTHING to help sell our cars. This site must have no traffic from customers since it has NEVER sent us a viable car buyer. It is a terrible shame that most advertising automotive services on line these days are so upside down & so weak when it comes to generating sales. They all have problems with internet exposure as I have gone out of my way checking on how easy it is to find a car for sale...and this company never pops up for me when it comes to exposing my cars. I never see them.

Response from Carsforsale.com

Hi Joshua, our team would love to speak with you about optimizing your account and getting quality leads. Please give us a call at (866) 388-9778 and we can discuss this further.

Replied 10/10/2023

Top Carsforsale.com Alternatives

Samuel
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2023

Crown Auto Sales

I think that is an incredible value and is very user friendly.

Pros

I like the ease that inventory can be added or removed. I love that it texts and emails me notifications as well as links directly to our CRM. It tracks interests from customers and even records phone calls to review as needed.

Cons

I really do not have any dislikes. I really do feel it is an incredible value.

Leah
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 03/10/2023

Easy to use and high on the search engine results

Very good

Pros

Ease of use, the number of pictures/videos allowed, price comparison

Cons

Length of time on lot for sale is inaccurate alot of times

Anthony
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2023

Great customer interface

We have used cats for sale for well over 10 years mostly smooth sailing.

Pros

We are a small business. Carsforsale provides a simple to use easy to administer front page for our business.

Cons

I once entered a mileage while listing a car that was a few miles (maybe 100) less than som some previously reported mileage. Well needless to say, that vehicle began showing as “mileage error”. Ridiculous. An ad should not be included in the official vehicle record!

shelby
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2023

A good tool

Pros

Easy leads four our dealership and the inventory we have

Cons

not great integration with our website .

Shannon
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/08/2023

Couldn’t do it without you

Easy

Pros

Invaluable resource, help to keep website updated and enjoy the tools for history and value

Cons

No real draw back, At least none the I have found

Audrius
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2023

review

Pros

easy to use, costumers contacting straight.

Cons

didn't meet any diffucalties to operate it.

Danielle
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 09/10/2023

Appreciative

It’s been fairly easy to be able to navigate to get much stuff done as far as paperwork

Pros

I like that it lets me know as soon as someone asks a question or submits and app

Cons

When I have to wait for a link on my phone to log into the website on my computer

Chuck
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/10/2023

finance manager

Pros

great service reliable product use everyday

Kyle
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/08/2023

Used car Dealer

Pros

access to my web site and pictures down loading to cars for sale and wy web site in 1 easy step.

Cons

make it eaiser to connect to social media

Josh
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2020

Best Bang for your Buck

Their Customer service is 5 star very knowledge able and always there to help.

Pros

We are a independent Dealer and for one price we get an amazing website with unbelievable tech support and easy to understand and follow basic CRM to track our leads, plus they help us post to social media. Have an app to use, plus you get to post all your units on their listing sight on top of all that! BEST BANG FOR THE BUCK HANDS DOWN!!!!

Cons

Wish it was easier to assign the lead to my sales people from the APP.

Alternatives Considered

Frazer and DealerCenter

Reasons for Choosing Carsforsale.com

To expensive horrible customer service

Switched From

Auto/Mate

Reasons for Switching to Carsforsale.com

Bang for the Buck! Local Midwest company with this much reach and this great of service. Can't find that at any of the BIG TECH Company's period
Michael
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2019

Best dealer website for the price

Pros

Very Customizable, also able to change the theme on the website, very responsive support team, has it's own implementation with Facebook Marketplace, CarGurus, and Carfax. I am sure it has more implementation abilities, however that is the platforms that I use and are subscribed too. Also gives you free NVMTIS reports, which is really nice to use, besides Carfax and Auto check.

Cons

The mobile version isn't on the same layout as the desktop version like V12 software is able to do, but I am very very happy, and it's not a complaint.

Alicia
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/02/2020

Can't Be Beat

The value carsforsale offers can't be beat! They stay up to date on the latest trends and have a great customer support. The easy to use software makes it fast to make changes to your website, vehicles and print multiple forms as well.

Pros

Quick and easy to make changes, great customer service, quality product for a fantastic price. There isn't anything I don't like!

Cons

When trying to print the window sticker the margins are not set correctly so they get cut off. In order to use I have to transfer them to a word doc and edit them.

Alternatives Considered

Dealer Car Search

Reasons for Choosing Carsforsale.com

Very small private company that was slow and didn't offer much

Reasons for Switching to Carsforsale.com

I found it to be the best value and were the nicest. I felt like what they were telling me was true and they were not just pressuring me for a sale.
carlos
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/04/2020

owner

it is a great experience

Pros

has the live software, fats and esie to use

Cons

i like all nothing wrong with the website

Alternatives Considered

Frazer

Reasons for Choosing Carsforsale.com

because i have all my dealer management there

Switched From

DealerCenter

Reasons for Switching to Carsforsale.com

it was cheap and what i need at the moment
Gerardo
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/10/2021

Awesome Product

The software integrates with everyone and it has been great. We have never had an issue.

Pros

Easy to use, and easy to roll out to the team. One of the most reliable software/websites I have ever used.

Cons

CRM portion is a little difficult to navigate at first.

Grant
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/09/2020

The best website and independent auto dealer advertising interface without breaking the bank.

They have been great for the 9+ years I have used them. I havnt changed and won't.

Pros

Inexpensive. User friendly, always updating. Great for posting to mass alternative websites. very good phone app to quickly upload inventory or delete it.

Cons

We lost the craigslist posting tool long ago but the rest of it still makes it great. Not many or any flaws that i am aware of.

Samantha
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2021

Highly Recommend

I really enjoy the program. I know we don't use it to the full potential but there is a lot of value in it.

Pros

Carsforsale makes it very easy to manage and market inventory in just a few easy steps. Very user friendly that makes training on the program easy, as well.

Cons

We have had to call people about fixing a few things for us that we couldn't do manually but other than that, they did complete what we were asking for.

Alternatives Considered

Raptor Visitor Management

Reasons for Switching to Carsforsale.com

The cost was lower for the things it could do.
JOSE
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2020

Valuable to our business.

Not familiar with another product that would match the services offered by Carsforsale.com.

Pros

The social media integration fits our model perfectly. The ease of use. Real time editing. Easy and quick integration with other 3rd Party vendors for feed exportation.

Cons

Would be even better if it had more dealer website templates.

Alternatives Considered

Autosoft DMS

Reasons for Choosing Carsforsale.com

Carsforsale.com has a more dynamic platform, and better social media integration.

Reasons for Switching to Carsforsale.com

Use of ease and informed/friendly representative.
Steve
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 09/12/2020

Teresa Brewer, Co-Owner/Business Manager is responsible for getting vehicle on carsforsale.com

Since I'm, Teresa Brewer, Co-Owner/Business Manager and the only one who works with computers here at Steve's Auto Sales. I've had a great experience with carsforsale.com, with the exception of the wrong information getting to facebook. Otherwise, I enjoy working with your software and visiting with our customers regarding our vehicle. Since I'm able to type in the VIN and get the information on each vehicle I put online, ya'll have made my work so much easier. Ya'll are very helpful, especially since I have so much other paperwork to do. Thank You very much for your software and your help!

Pros

The software is easy to use for inputting information about our vehicles, especially after inputting the VIN. It's very nice to have the information for each vehicle already there, so I don't have to type in all the information. Several other important things about the software is: (1) Inventory: able to keep up with vehicles online and vehicles sold, get a printout of vehicles in inventory and vehicle sold, (2) Leads: it's great for customers to get in touch with us on a personal level to discuss the vehicle they are interested in, whether it's by phone, text, or email. (3) Social Media: it's very important to get our vehicle out to the public, therefore, social media is a great way to get the information out, so I don't have to go to each website and retype the vehicle information. (4) Tools: printables to print out which form is needed for each vehicle, (5) get reports for vehicles and (6) Contact: able to contact carsforsale.com when needed!

Cons

The only cons are having the wrong information show up after I've saved the information for a vehicle. I always check to make sure the information and price I typed in or the right information was automatically put in for the vehicle is right! I called and talked with someone at carsforsale.com and was told we cannot help what happens when it gets to facebook or another medica site. And for some reason by the time the information get to facebook the information is different or the price is different. I've tried to contact facebook about the wrong information and all I get is, I'm sorry but it's the information that was sent to us and we cannot change it. So, what do I do in a situation like this? No one seems to know the answer to this question!

James
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/12/2020

"Progress Is Impossible Without Change"

Overall Experience: The overall experience feels like I am part of a committed community that will protect consumers data while providing a beautiful system to explore vehicles for sale.

The back end of Carsforsale is easy to use. Well for me as least. You can only lead a horse to water...
But, keep it up. I can handle it and ready to experience any upcoming updates!

The designs are beautiful with a very very low cost and referral incentives. You are not greedy. You are cheap and quality. That is a rare combination to find. You are that rare combination I found back in 2010.

Keep it up!

Pros

Most Like:

The consistent and frequent software updates. *Specifically; the new access method for submitted application. I admire Carsforsale and their improvements on the daily, weekly, monthly, quarterly, and yearly. I have many ideas for you and theories about you. I hope you have those ideas as well. I am excited to see what else you come out with in the near future. I stick with you because I have been using Carsforsale since 2010 and see where this is going. Keep it up.

Cons

Least Like: The customer service and website customization capabilities.

*Specifically:

1. The lack of truth in the "Custom-Built Design" page.

2. The unwarranted, unnecessary, and irrelevant opinions from the representatives.
- Example: A representative once said: "I don't think that will look good". This is why I work ONLY with [SENSITIVE CONTENT HIDDEN].

I could go on, but it does not matter; because the way I feel is objective. I'm too picky. I'm too fast. I'm to egotistical sometimes. Carsforsale is not my company. It was more me than the representative, but still, I never asked for her opinion. I also trust that one day the final product of my requests when requested; will match the promises under the "Custom-Built Design" page. Because they have not been matched lately.

Chase
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
5
Customer Support
3

3
Reviewed on 24/03/2022

An excellent, inexpensive service for new and small independent dealerships, but needs changes

We love CFS because it's extremely reliable and gives us everything that we need all in one place; however, as we have grown as a dealership, we feel that we have outgrown the restrictions provided by the service and need a more responsive, controllable CRM and website.

Pros

We love the fact the CarsForSale is seamlessly integrated with our DMS. We never have any problems whatsoever with the product functioning the way that it is intended to function and it's an easy, lightweight way to present our inventory to customers.

Cons

The fact that we don't have control over our own HTML. I understand that this would be a nightmare for the programming team, but this is a severe headache and the reason that we have to seriously consider severing ties with CFS even though everything else is easy to use and has served us quite well. The template is too restrictive for us to present ourselves professionally as a staple in our local market and we often cannot wait 3-5 business days for changes to be implemented. Additionally, there are changes that we have submitted that have never been changed. Ultimately, more control over our website and closer partnership with the programming team would be phenomenal for us.

Response from Carsforsale.com

Hi Chase, thank you for your feedback. Our support team makes website updates on your behalf to ensure that your website remains functional and user-friendly. Please give us a call at (866) 388-9778 if you have any additional questions!

Replied 28/03/2022
Cameron
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
5
Customer Support
5

4
Reviewed on 06/07/2023

30 years plus dealership

I’ve had an excellent experience for cars for sale

Pros

I have been with cars for sale for over a decade. The value for the money is incredible. The support team is always there and helpful. I love how I can ask for customization on my website.

Cons

I have been with a Cars For Sale for over a decade, and the biggest issue is they rarely update any features. All the features are original to win their first debuted it and need updating. It would be nice if the Facebook posting tool would automatically do it and I don’t have to schedule it. Just let it pick a random vehicle daily and post it. All of the teachers should be updated regularly.

Alternatives Considered

Dealer Car Search

Reasons for Switching to Carsforsale.com

The price
Daniel
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2019

Feedback

Pros

Speed, Easy of Use, Economical. The platform gives you a lot for the price.

Cons

SEO tools could improve or even been offered as a premium service. I feel SEO could be more powerful.

Alternatives Considered

Dealer.com

Reasons for Choosing Carsforsale.com

Affordability

Switched From

Dealer.com

Reasons for Switching to Carsforsale.com

Platform was the overall best option.
2,123 reviews