User Reviews Overview
About Hoteliga
Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation...
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Very flexible system and outstanding customer support
All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it.
Pros
It's flexibility and the fact that it is constantly updated with new features.
Cons
- It lacks certain functions, which I was used to using in previous off-line systems.
- There are some hitches in its integration with other online booking systems.
Alternatives Considered
MewsReasons for Choosing Hoteliga
I wanted to switch to a cloud system and the previous company had not yet developed one.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great tool
It's a great daily tool to manage, monitor and run my business.
Pros
It is a great live depiction of reality.
Cons
There is nothing I really didn't like about Hoteliga.
Response from Hoteliga
Dear Kyriakos,
thank you for your kind review!
We are very happy that hoteliga suits your needs. We take great pride in our work,
and our hope is that hoteliga helps each one of our customers.
Best regards,
Eva from hoteliga team
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used for Free Trial
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Review Source
Property Management System with great UI
Pros
Cloud-based and intelligent Property Management System (PMS). Great user interface and data presentation.
Cons
Less transparent in how data is processed internally, yet this allows simplified user interaction.
Response from Hoteliga
Thank you for your kind words Mathias.
We are happy you liked hoteliga!
All the best from hoteliga team
Top Hoteliga Alternatives
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
hoteliga
9/10
Pros
Helpfull support, can delete mistakes and easy to use, lots of tools to use.
Cons
No price per day, extra price function was not too helpfull
Response from Hoteliga
Dear Nana,
We are thrilled that you have chosen hoteliga and that it suits your needs!
We have taken into consideration your recomendation.
Best regards,
Eva
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
For a small hotel, this works very well!
Pros
Very user friendly, The help desk has always been able to answer any problems, and/or fix them. My account manager is very friendly and has always been able to bring the complex problems down to an easy understanding level. Once you get your head around the uploading of price points and alike, its a very simple and effective system to use.
Cons
Predominantly only the different users, I would like to be able to differentiate between users (which is an available feature) but be able to offer different levels of accessibility to various people, We don't have the different users currently - but it would be nice to start with two as a base, one admin one front desk for example, not everyone needs to be able to see all the reports for the business.
Response from Hoteliga
Dear Matt,
thank you for your kind review!
It is our pleasure to hear your valuable feedback.
Best regards,
Eva from hoteliga team
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A great tool for hotel management!
Pros
Hoteliga is a very practical and useful system that is really easy and pleasant to use.
Cons
Here are some suggestions that could be added to the system:
- hoteliga application
- different occupancy in same room types
- breakfast included option in booking engine next to the rates
- pay deposit by providing credit card number when completing a reservation
Response from Hoteliga
Dear Konstantina,
thank you for your kind review and your suggestions!
Best regards,
Eva

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Review Source
Very good experience. As a hotelier I recognize the great utility of Hoteliga.
Saving time in the processes. Greater accuracy in information.
Pros
Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels
Cons
Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves.
Response from Hoteliga
Dear Christina,
thank you for the nice review!!
We are very happy that you like hoteliga!
Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an third party integrated system that synchronizes with hoteliga. In this case there are no external factors affecting good synchronization. The booking engine requests availability directly from hoteliga PMS system.
hoteliga booking engine displays prices, photos, descriptions and most importantly availability in real time, directly from hoteliga PMS.
I will be more than happy to arrange a live demo so you can see live how the booking engine for direct reservations works together with hoteliga PMS.
Best regards,
Eva
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Very easy to use product.
Overall we use this product since 7 years and it is still our preffered option for our reservation system.
It is extremely easy to learn and to use.
Pros
The software is very easy to use and all the features are very easy to find.
Any changes in reservations are very easy to make. The site is always working.
The customer support is very friendly and very helpful.
Cons
There is nothing negative about hoteliga.

- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Useful tool to manage all reservations.
Pros
Very intuitive, all in the same programme and quick response from support team
Cons
It is a little less customizable than other software about add other options daily used at work (not about style)
Response from Hoteliga
Dear Kellyn,
thank you for the nice review and your trust in hoteliga!
Best regards,
hoteliga support team

- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Monthly for 6-12 months
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Review Source
The Small PMS/IBE/Channel Manager With Big Features
Very positive to date. I think it's very under-rated for the US market and mainly has a lot of european adoption. Can think of quite a few smaller chains here though that have less than 100 rooms that would make good use of this.
Pros
Some of our hotels use this and it and the cloud-based - using your internet browser,... PMS is by far the best I've seen. Drag and drop functionality makes the learning curve really, really easy for front desk.
Cons
Very few. Maybe some more support for advanced analytics inside the IBE portion of the product so if you want to integrate events and cmpid IDS like for Adobe you could do that, but overall good product.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
A hidden gem in hospitality management.
Pros
To me, the most useful feature of the software during this entire period was channel management. Also, the fact that I was able to upload the invoices of my hotel to this software's data and of course I appreciated the ease of the daily use.
Cons
I cannot think of any drawback of this software. I run a small property the range of the use is not very wide.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Simple, Cheap and Mobile, the definition of a modern day hotel management system
I have used hoteliga for 10 months now and I just renewed my license for the upcoming year. Needless to say we couldn't be more satisfied with the software! It has all the features you actually need manage your sales, and simplifies it to the point that anybody can become an expert in a very short amount of time. If I had to compare with other Front Office systems, I would say hoteliga is far better value for money, since it ruduces operational costs of replacements and training, by making the reception, sales and tresury's jobs far easier.
Pros
Cheap, reliable, far easier to learn and use than alternatives, good channel management and exceptional customer support through skype that goes out of its way to assist you.
Cons
Could provide some more analytics
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A WELL-ROUNDED SOLUTION
I have been working with different hospitality programs, channel managers & back offices for years with very bad results. Most programs do not offer seamless solutions and they do not work well with other platforms. I believe Hoteliga is a very well-rounded solution for smaller or larger hoteliers with a very good customer support and a strong development team.
Pros
Ease of use, no problems with connectivity
Cons
The back office but it is constantly being developed so I do not think that would be a problem
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Superb Software Experience
I use Hoteliga over two years now and I'm totally satisfied with the software. It's very easy to use, you don't need anything else but a browser and the channel integration is stunning! Value for money!
Pros
Easy to use, portable, plenty of reports
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A year of great experience with Hoteliga
We are a 27 room Indonesian boutique hotel with 6,000 reservations so far. We have never been happier with Hoteliga! Our 25 years of experience in several industries, we could say that, Hoteliga owns an amazing world class support and software. No question about it.
Pros
How easy it is to book a room and it's two way integration with few OTAs.
Cons
None so far
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used for Free Trial
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Review Source
Complete option for the management of hosting companies
Hoteliga is a hotel management system in the cloud. Easy to use and very practical, it is not necessary to have a special knowledge to use it. Managing this management system and its reservation connection, saves time and avoids errors.
Pros
It has all the features that a hosting company needs today: booking management, interactive calendar, customer relationship management, dynamic emails, billing, all reports and statistics on financial data, sales, etc. In addition, the fact that Hoteliga is based on the web, gives the opportunity to access your data from wherever the user is. It also allows continuous supervision and management of cooperation with several booking agencies, either traditional or online (portals) such as booking.com.
Cons
Like any cloud-based management system, the data is hosted on the provider's servers, which is why it depends to a large extent on this and on the quality of the internet service.
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Review Source
Excellent partnership, ideal hotel management system
Hoteliga is a very user friendly cloud hotel management system, it is very practical and easy to operate, and you do not need to have special knowledge to use it. It has all the features we need (reservations management, interactive calendar, customer relationship management, dynamic emails, invoicing, all the reports and statistics we need about financial data, sales etc.)
Also the fact that hoteliga is web based, it gives you the opportunity to access your data from wherever you are. Very important is also that it has a channel connection for example with booking.com. By using hoteliga management system and the booking connection, we save time and avoids errors.
The best thing about hoteliga is undoubtedly its manpower and customer service!
They offer great and immediate technical support and service, always with courtesy, willingness to help and fast solutions.
For all these reasons we feel we made the right choice to partner with hoteliga and we strongly recommend hoteliga to all hoteliers.
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Review Source
Very easy to set up the details of the hotel, extremely user friendly, very good reports
-Excelent support, even during weekends.
-User friendly. Even though i had almost no experience with the operation needs of the front desk of a hotel , it was easy for me to understand and start working with this system.
I had no difficulties in realising how to set up the details of the hotel (ie number/kind of rooms, prices, counterparties and tour operators details and contracts). To be honest i started working and training other people in a few days!
Cons: Actually the 'cons' are of minor importance, since the hoteliga team are willing to help and take action to inquiries in the short term. The invoicing procedure for tour operators needs a few minor impovements. For the time being, this software does not support a point of sale, but according to the team this project is under study and will go live pretty soon.
I surely recommend this software to other hotelliers. It is a value for money investment for their hotel.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
"I think HOTELIGA is one of the best hotel software solutions I ever found!"
The best thing for me is that I can work from anywhere, anytime and that it works also from tablet.
Pros
Hoteliga is user-friendly. The automatic-booking feature with websites such as "booking.com" will add the new reservations automatically to the calendar!
The Hoteliga team always responds fast to all our questions.
They constantly create new features and functionality.
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Review Source
EXCELLENT!!!
Being in the hotel industry for more than 10 years, and worked with various hospitality applications, such as Fidelio, Epitome, etc.. i was a little bite sceptical regarding Hoteliga. I was proven wrong!!! Hoteliga is the easiest , more efficient application i have worked so far!!! Its simple yet it does all the necessary actions you want to run your daily operation of a hotel! Forget all the training hours you want to spent to introduce it to new employees.. this application is designed so employees can use it without having a huge background in hospitality industry!. without hesitation i highly recommend it. Plus : helpdesk is available when needed and hear also any suggestions you may have regarding Hoteliga!! A 10/10 from me!!
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Review Source
VERY SATISFIED in every aspect
After a very long search for a suitable program for management my units, I found the WEB program of HOTELIGA.
After a time of testing various offers of the same topic, I liked HOTELIGA already in the first minutes of work on it. The interface is very simple and I quickly realized the idea and manner how to work on it. Some options, that program has not included, were soon placed after my proposal through their e-mail support.
Frequent updates of the program, to which I have immediately informed via mailing list, each time raises the quality of the program in the purpose and use for managing my business.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Hoteliga is a unique combination of modern excellent software and superior support.
Pros
Is a complete PMS, easy to use, flexible and value for money! In combination with hoteliga channel manager you can avoid over booking.
Any time you can get useful and clear reports for all sections.
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Review Source
An unexpected experience!
I heard about Hoteliga via a good a associate & friend. I 'm not a suspicious guy but I had my doubts ... The free test gave me the opportunity to check and see in a real time how it works!
It is user-friendly, it is following the latest technologies (mobile etc), reasonably priced and the most important ... it has the best customer service ! ! !
The people of Hoteliga respect you and make you feel like home ! Well done ! ! !
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Review Source
I don know how i did my work before this amazing solution !
I have hoteliga for my hotel 2 years now . i have used various hotel systems in the past but in everyone i had big issues . Hoteliga is really easy , accesible from everywhere with great interface and amazing reports . From my point of you is a fantastic solution for medioum size hotels (until 30-40 rooms ) .Actually i think is the best in the market
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Review Source
Hoteliga is the key of the Hotelier
I am the manager of 3 differents Hotel and i am using the Hoteliga application on all the complexes. I am very happy with the application but the point is that i am VERY happy with the customer service of Hoteliga team. I suggest this application to all the Hoteliers.
Also the application is very flexible for changes and updates.