PRTG Reviews

Pros

It was very easy to use in the first turn, moreover, it has sensors suitable for the desired device.

Cons

There are many network monitoring tools like PRTG, but PRTG had the most convenient and easy-to-use interface among them. It has many good features. I've been using PRTG for several years now and I'm very satisfied. There's nothing I don't like about it.

Alternatives Considered

Reasons for Switching to PRTG

Pros

User-friendly dashboard, Easy to configure. High quality sensor reporting, Can monitor almost all server platforms, Networking devices, an awesome product.

Cons

Nothing much to say, almost perfect. The only suggestion is to make it budget-friendly for medium-level customers.

Alternatives Considered

Reasons for Choosing PRTG

Reasons for Switching to PRTG

Pros

It's very easy to implement and for a lot of the user cases it does not need an agent or software to be installed

Cons

For well known Enterprise Products e.g. VMWare VCenter there are only limited intergration available.

Pros

The ease to implement and on-board new devices into the portal. The out-the-box templates are also very good and enable us to monitor in-depth services with ease

Cons

Bespoke and customised service monitoring is a bit complicated and it would be nice to have more comprehensive documentation on this

Pros

I love how easy it is to get rolled out and customized to work for pretty much anything with an IP Address. Real-time and historical data that is provided in PRTG is invaluable.

Cons

While this is not necessarily it's intended purpose, the Syslog/SNMP sensors could use some work to make it easier to use them as a collector/trap for historical logs.

Alternatives Considered

Reasons for Switching to PRTG

Pros

The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it will do the desired job - or if you only have a small network, this may be fine to monitor your entire network.

Cons

Some advanced features like the ability to set up auto-remediation of issues would be nice, as would the ability to use PRTG behind Cloudflare.

Alternatives Considered

Reasons for Switching to PRTG

Pros

The ease of setup and configuration and also how to get alerts in case of an issues.

Cons

More option can be added but overall, we are happy for what we were looking for.

Pros

Native sensors and easy customization of dashboards

Cons

Some sensors still need to be configured via script or OID

Pros

I like the interface, which is very versatile and allows you to customize the views that are more important to you. I also like to receive notifications when something happens so we can quickly react and fix.

Cons

Some of the sensors require very complex configurations and that sometimes prevents us to get the most from PRTG. The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting.

Pros

PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.

Cons

Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.

Pros

When we talk about PRTG we immediately think of a very consistent, stable and oriented tool for the analysis and monitoring of all our network resources, being part of NOC Colombia through PRTG I can have a global view of the status of the fiber optic network and the transport layer equipment involved in it, provides detailed metrics that help us to diagnose the different failures reported by our users and incidentally to generate the trubleshooting of the different failures reported on the access network. Referring to the tool I can say that it has a very complete interface with its different functions strategically located and able to allow adaptation to our needs.

Cons

Based on the criteria of the number of network components (servers, switches, routers, virtual machines) it is necessary to evaluate the type of license which depends on the number of sensors that are required to have absolute vision of all these teams, therefore, the associated costs will rise, although seeing the cost/benefit ratio is justifiable that investment.

Pros

User-friendly interface and easy configuration.
Comprehensive monitoring capabilities for networks and systems.
Flexibility in customizing alerts and notifications.
Good scalability for small to large environments.
Regular updates and good support from the manufacturer.

Cons

Potentially longer learning curve due to the variety of features.

Pros

-Breadth of sensor types available. I can monitor almost everything in my infrastructure, from Azure to 365 to on prem, Server and network Hardware, Windows / linux services and OS data.
-Very customisable in how the above is monitored and Alerted upon
-Easy Creation of Dashboards and Libraries of particular sensor types, for instant visibility.

Cons

-Some areas have yet to come to PRTG for example - Azure AKS monitoring, K8s monitoring.
-Takes time to mould it into doing what you want (but once you've put in the work it is truly excellent)
-Some parts of the GUI could have better multi editing capabilities for sensors.

Pros

I can monitor just about everything I need to monitor. Most are via the built in sensors but the options for custom sensors takes it to the next level.

Cons

The price is hard to get past. Smaller shops would have a hard time validating the cost. The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and move them all at the same time. Instead you have to move them one at a time which can become very tedious.

Pros

Over the past year, my experience with PRTG Network Monitor has been transformative for our network infrastructure management. PRTG, with its intuitive interface and comprehensive features, has proven to be a reliable and efficient solution. The user interface is visually appealing and incredibly user-friendly. Setting up sensors is a simple process. The drag-and-drop functionality adds to the ease of customization, allowing me to tailor the monitoring system to our specific needs.

Cons

There is not a special pricing for Non-Profit Organizations

Pros

Very easy to setup and to add servers to the main dashboard. The alert setup process was extremely easy and the different rules of when an issue needs escalation or has been resolved is a plus.Can see trends of issues which can help diagnosing problems.

Cons

None, love it so far. We have less than 100 sensors, so we are using the free version. We couldn't ask for something better to use instead.Although deprecated sensors can sometimes be time consuming to replace, it is greatly appreciated they keep things up to date!

Pros

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Cons

I wish AD logon integration was included in the free version instead of 1 shared account.

Pros

With OID numbers, it can monitor the status of the hardware found on the device. It is informed by the determined threshold value.
PRTG product can be easily managed due to its compatibility with all brands and devices.
We monitor it by integrating it with the switch router access point devices we use.

Cons

I would like to make visual monitoring by creating the topologies of the sensors I created, this subject can be developed. There is nothing difficult about the product. It is also easy to integrate with our business processes.

Pros

Realtime monitoring, easy to read display, handy events

Cons

The "unusual" traffic monitor is annoying and you can't turn it off.

Pros

easy to use, lot of sensors, easy to implement, probes over internet

Cons

Geo maps show sensors and devices but colors don't allow good visibility

Alternatives Considered

Reasons for Switching to PRTG

Pros

This software is quite easy and intuitive to set up and use. We have done the installation on our own and have been since then really happy with it. PRTG scans our infrastructure and notifies immediately when something goes wrong. Whenever we install new systems, we look at PRTG and set some basic sensors for each important service, and we are all set. it's a work of a few minutes, you can get most needs coevered with little effort

Cons

the web based UI is much better now, but could still be improved a bit in the usability. selecting multiple objects is a bit awkward and not intuitive. some sensors are buggy and we have stopped using them. but that's only a very low percentage of the total

Pros

A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls.

Cons

Though powerful, it presents a somewhat complex interface and setup, with a few buggy sensors, and license limitations based on node count.

Pros

prtg uses onboard resources and no lokal agent.

Cons

there is a lack of a good priced solution for small environments

Alternatives Considered

Pros

Easy to configure and add the devices, dashboard is excellent, stable application in very in expensive cost compair to the other appliances

Cons

May not be scalable in very very large environment.

Pros

Not only did we appreciate the depth and capabilities of the product, but also the customization and granularity of it, allowing us to view the same source information and alerts in different ways. You can receive emails and from there automate your Service Management tools, but the possibility of creating complementary and customized dashboards that we can place on a big screen in our IT room is great.

Cons

No real complaints, I did what we needed and way more.