User Reviews Overview
About SimpleConsign
SimpleConsign’s point of sale (POS) and inventory management software is the system of choice for the resale industry. With SimpleConsign, you can make transactions easy for customers and staff, manage multiple types of inventory...
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Early Adopter Here
We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.
Pros
The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.
Cons
There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.
Response from Traxia
Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Changing to Simple Consign Enhanced our Small Business
Efficient, user friendly, SIMPLE, communication is above and beyond. Can't wait to see what Simple Consign can do next.
Pros
We are so happy that we switched to Simple Consign after our last POS system. The team is great at communicating for troubleshooting and concerns. My favorite thing about Simple consign so far has been the ACH feature that allows vendors to get automated payments vs. printed check payouts
Cons
The only thing I dislike about Simple Consign would be that there is not a vendor mall map that connects for floorspace for rental data. However, they have mentioned this could be a feature they will add in the near future
Alternatives Considered
QuailReasons for Choosing SimpleConsign
This POS did not meet our needs as an emerging businessReasons for Switching to SimpleConsign
Did not give enough reporting data for our accounting needsResponse from Traxia
Thank you so much for your thoughtful review! We’re thrilled to hear that switching to SimpleConsign has been such a positive change for your business. It’s great to know that our ACH feature has made vendor payouts easier, and we truly appreciate your kind words about our support team—we’re always here to help!
We also hear you on the vendor mall map feature. We're actively working on enhancing features for vendor malls, and we're always happy to hop on a call to discuss what we have in the works if you're ever curious! Your feedback helps shape the future of SimpleConsign, and we’re excited about what’s coming next!
Thanks again for being part of the SimpleConsign community :)
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Kids consignment store
For the most part it’s been great. Since adding the Shopify plug in and most of my business transferring to online now due to Covid I now am very frustrated with it. The customer service has been good but it’s a massive expensive for me for something that really doesnt totally work and yet I’m way to financially invested to change softwares to something that transitions with Shopify better. I hope to see some improvements and more help navigating this.
Pros
I find the software great for having both new & used items on one software. It’s pretty user friendly and any time I have an issue with it they call me back right away.
Cons
I’m having a pretty frustrating time with the ease of adding Shopify to it. It’s a lot of money to add the Shopify plug in and yet it’s quite archaic. I can’t really find anyone in Shopify that can actually help me because everything needs to be done through Traxia. I wish I could have a few hours with someone that is well versed in both Shopify and Traxia but there doesn’t seem to be such a person. The variants make my website super hard to navigate. I can’t add Facebook shopping or Instagram tagging because of this which has lost me so much business. It’s frustrating in these Covid times as I need all the help I can get and I don’t feel supported.
Response from Traxia
Thank you for your review Lizanne. When it comes to our Shopify plug in there are bound to be hiccups as both systems are completely independent of each other. The best course of action is to get your Traxia account set up and then get your Shopify set.
Top SimpleConsign Alternatives
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Recommended with No Hesitation
I am finding that inventory management has become much simpler by integrating Simpleconsign into my business. Everyday activities like tagging, uploading photos to my website, processing Items… Have become become much more streamlined and take less time - which saves me $ and stress. I have over 600 consignors, and now I am able, at a click, to access their account, answer their questions, and truly understand their activity. I feel I have much more visibility to my business, and it’s health, as a result of partnering with SimpleConsign.
Pros
I think the main feature, says it in the name. SimpleConsign… It is simple to use and intuitive. Clearly much thought was put into what features are needed most to run a consignment retail environment. It integrates beautifully with our Shopify website, and is well supported... with technicians responding almost immediately which is what is needed in a retail business space. I would highly recommend.
Cons
Given it requires remote integration (owner driving roll out from afar). I would’ve hoped for an ‘integration coordinator’ for my account. Having one individual from SimpleConsign triage issues, train, ensure account specific issues were addressed, and ensure all the ‘boxes were checked’ would have prevented extra work at my end.
As well, SimpleConsign does not offer a platform that is formatted for phones. I do a lot of work remotely on my Apple phone, and find the platform hard to navigate from my phone.
Reasons for Switching to SimpleConsign
I needed a platform that was able to integrate with Shopify, that was affordable, and supported 24/7...especially given I was in Canada. I did my best to research any feedback regarding the various platforms. SimpleConsign had the best testimonials regarding easy of use and remote support - that is what tipped the scales.Response from Traxia
Thank you for the review Michelle, usually during your setup process our onboarding specialist is there for you every step of the way. If you are having any issues please contact us at [email protected] to make sure someone can help you get taken care of ASAP.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Everything on my fingertips!
I have everything on my finger tips. Their support is awesome!
Pros
I love this software because of the ability to work anywhere and with every transaction or change I can see it, no need to be glued to the physical store. It has great reporting, I make my own custom reports, I really like that. I also like the fact that they are always trying to improve it...making it better for us users. Their training videos are a great tool when you forget how to do something. Overall I am well pleased with my decision of moving over to Simple Consign. I just wish they had Big Commerce also like they have shopify.
Cons
No Big Commerce, not connected to ebay...that would be very helpful, if they could connect our store to Big Commerce and eBay.
Also it would be very helpful if it would have a weekly summary of sales report that it would generate a daily sales and than at the end a total of the week. I would like that because that will help me with my sales goals for next years projections. Just a daily report and than at the end of the week all dailys and the end total would be AWESOME!
Response from Traxia
Thank you so much for your review Martha, with our shopify integration that should open up a lot of other options like eBay. I will bring the rest of your ideas to our dev team, thanks so much!
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Traxia
Like I said earlier, this is a good product and the customer service has always been great when submitting a service ticket, lately that is not so much. Updates are done with no knowledge to us, the customer. When we have found errors to updates or ask a question about the recent updates through the service ticket procedure. We haven't gotten an answer, some times we have had to call the support number to see what is going on.
Other times they say they will get back to you and they forget, so you have to follow up with them.
Pros
That all features are on one page. It is easy to training new associates.
Cons
That updates are done with out knowledge, and it can cause mistakes and they aren't found all the time by the team that did them. When an update is done and we have questions lastly we have emailed and gotten no response back on why and what happened.
Customer service was one of the reason I used to recommend traxia, but lately that has not been a good experience.
Reporting is good but still have a hard time finding or creating reports that work best for your store.
Response from Traxia
Hey Jennifer, thank you so much for your review. Over the past several months we have made it our goal to be even more transparent about updates, and we now include them in a weekly email for all our subscribers,
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Easy to Use and I know where I stand daily!
So, So glad I switched!
Pros
My store does consign and new product and simple consign handles it all! I used a different product for a number of years and keeping track of my new items was a nightmare. I love how easy Simple Consign is to keep track of all of our new inventory and to make changes. The History portion is very helpful. Simple Consign has easy integration with my online store. The fact that Simple Consign gives you a daily record of your COGS without having to pull multiple reports is one of its best features. It is so easy that I was able to get rid of my bookkeeper who waded through multiple reports on my previous software. The consignment process is easy and straightforward to use. We have always had quick and friendly technical support, even with our stupid questions. Highly recommend this software particularly if you choose to carry some new product.
Cons
I would love it the POS system integrated with your choice of a credit card company. Reports can be a challenging to figure out at first.
Response from Traxia
Thanks Michelle! We are continually looking at new processors to fit our customers needs. Thank you so much for being a great partner, and we look forward to many more years of success!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent Product
Excellent. We moved from a Google Sheets entry system to Simple Consign and it has made our lives much easier.
Pros
Easy to install and set up. Lots of flexibility in use. Keeps track of hundreds of consignors and thousands of products
Cons
Limited search options - i.e. in layaway. No fuzzy logic - for example, if a product name is misspelled, the program will not find it.
Alternatives Considered
QuickBooks EnterpriseReasons for Choosing SimpleConsign
The business became too large to manage with Google SheetsReasons for Switching to SimpleConsign
Designed specifically for consignment shops- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Grateful I found this program
I am really enjoyed it so far and feel there are even more features I could take advantage of
Pros
I love the customer service. There isn't ever anything they haven't helped me with and I know that if I reach out they will be there with in the hour. They also have a lot of features that have made running my consignment shop so much easier.
Cons
The price. It does cost a lot especially with multiple locations
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Simple Consign had definitely saved us so much time!
Overall I really like Simple Consign. I used to hand write tags and keep a spreadsheet. I love that I can do all the things I need to in one program.
Pros
The ease of use and the ability to track everything.
Cons
When something sells online it doesn't always take them out of inventory and we get double orders. Also it seems as though when there is an update we have a lot of errors.
Alternatives Considered
LibertyReasons for Switching to SimpleConsign
Ease of use and easy to set up. Customer service is top notch.Response from Traxia
Thank you for the review Dana, with Shopify sometimes they update something on their end that messes with what we have on our end.
That being said, your issue should never happen.
I am having support reach out to you to make sure that your shopify plugin is working correctly and items are being marked as sold after selling.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
I'd highly recommend Simple Consign and my onboarding gal, [sensitive content hidden] was...
Very happy and invaluable!
Pros
The dashboard! Ease of use in entering inventory and consignors.
Cons
When checking someone out, it can be a bit quirky sometimes.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Took my business to the Next Level.
There are still a lot of features that I just haven't had time to learn how to use. I personally don't do well with "on-line training" and haven't taken the time to do all the training that's available. But the helpdesk is very responsive and normally helps me resolve any issues I'm having in a very timely manner. Thanks for that!
Pros
Simple Consign helped me stop running my retail shop like a "multi-family garage sale". I no longer had to keep tags, tally consignor accounts manually using paper tickets and manually calculate and write checks at the end of each month. Game changer for me.
Cons
I don't love the fact that I have to pay for this service every month FOREVER for as long as I'm in business. But I realize it's become part of the cost of doing business and is the way the software industry is headed as a whole. I also still feel the aesthetics and functionality of the online is cumbersome to customers and not as seemless as I thought it was going to be when I added that service. Reports and sales data are not truly integrated together. I still have to run separate reports to get total sales data. I like that it's tied to the same inventory bucket but it would be even more helpful if those sales also showed up when I run sales reports through simple consign. It's also not as clean and shopper friendly as it could be in the way it sorts and places inventory into the category buckets. It still feels somewhat like more of a glorified Craigslist site, than a fully modernized professional online store. Not having the ability to have drop down menu items for customers to select apparel in different sizes or items that have multiple color options is not ideal. Having to do a complete separate listing for literally every single color and size of an item junks up the online store, makes shoppers have to scroll through a lot of the "same" to see unique items. Perhaps the answer to this is more categories in the long run, but that isn't ideal either. Perhaps since my shop isn't a typical consignment shop, I'm the only one with this issue?
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!
I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!
Pros
Extremely easy to use
If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to.
IT guy who? I no longer need one
You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item.
Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores
I can track my customers shopping habits several different ways
Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items.
Makes doing returns extremely easy
End of day closing/balancing of books is easy
I love being able to print one to a hundred tags at a time
There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier.
Plain & Simple: just good people running a good business for people working hard like you & me.
Cons
To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!!
There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Highly recommended!
Having worked at another consignment shop for 19 years, I really wanted to use the same software when I opened my own shop because it was familiar and cheap to run. However, the familiar software didn't have online access for consignors, something that is very important in this market and worth every dime! Using Simple Consign has shown me how many features weren't available in the other software.
As someone who doesn't get along well with technology, the support staff was amazing in helping me get started and continues to be amazing when I need assistance. Their response time is phenomenal.
Pros
The initial set up and training went really smoothly with Simple Consign; the support team took even took over dealing with the inept company that was setting up my hardware, saving me a ton of stress. This software is very user friendly. I'm sure that there are a lot of features that I haven't even taken advantage of using yet!
My consignors are thrilled to be able to check their accounts online.
Cons
I've gotten feedback from a few people that they had difficulty going back into their account history; it would be more convenient if it was available at a glance without having to change dates to try and find items from older consignment periods.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
easy to use, very clear
We run a 100% consignor store so tracking and paying out our consignors is really organised with simple consign. this software is imperative for tweaking our business economy.
Pros
It is easy to teach new staff how to use. very straight forward tabs for different areas of the software.
everything is very simple when adding accounts and inventory. The business overview tools are great.
I love the reports.
Cons
I have been through hell trying to print barcode price labels for my products. I couldnt seem to get clear information concerning the label printer that i needed to order and the label size. I was very inexperienced in this area and really need some more committed help. The printer that I ended up buying isnt 100% supported by the print service software EDNA, that is the Zebra ZD220 and I have an unreliable communication between the APP and the printer. It has been extremely frustrating and time consuming. I've paid $400 to have IT specialists come and look. Traxia support want able to rectify the problem.
This is my only complaint about the software and I am sure in time this problem will be ironed out even if it has been costly.
Response from Traxia
Thank you for your review Zella, I am sorry this happened to you, and I'm sure it's very frustrating. I will have support reach out to you.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Lifeline for the Learning Curve
Our small, local, family-focused shop has benefitted greatly by the structure SimpleConsign has added to our consignment record-keeping as well as the relative ease of shopper transactions. Our next dream is to own an affordabe all-in-one credit card swipe/chip system that is compatible with Traxia to thus delete our antiquated, quirky swipe-to -a-desktop-printer system for receipts....no one wants to bother with ink, paper, storage. Saving up for that investment....
Pros
Our techno media manager discovered Simple Consign at a crucial time in our new-to-owning-a-business saga. Purchasing a wonderful (but a bit unorganized) little mom-and-pop consignment shop meant adopting some "used" software and all of its wonderful little glitches ----just at the height of the season. SimpleConsign rolled over all past records, self-taught our employees, and eased our frustrations.
Cons
Our only negative in these early months of adjustment is really still a positive: SimpleConsign contains many more options than we currently need. But we hope to continue exploring all its options and implementing additional task as necessary.
Response from Traxia
Dawn, thank you for this amazing review! We appreciate the time you took and especially love that SimpleConsign "self-taught your employees, and eased your frustrations." It's wonderful to know your life has been made easier by choosing SimpleConsign. Check out our partners page https://www.simpleconsign.com/partners/credit-card-processing/ and chat with one of our integrated credit card processors. They may work you a deal!
Thanks again!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Simple Consign
Overall my experience has been very good.
Pros
Simple Consign is excellent software for businesses such as ours - where you have multiple vendors. It allows us to easily process a sale as well as look up history, etc. it pretty much allows us to do everything we need to in order to run our business. Great value for the money. Also, our vendors can see their sales online at any time. They love being able to do that. Tech support has been very helpful whenever I have had questions.
Cons
The reporting is not as flexible as I would like it to be. All fields should be available to select from for a custom report. Also it is not possible to change an item description after a sale has processed. Also, It is practically impossible to get a modification done.
Response from Traxia
Hey Tammy, thank you for your review! We are continually looking to expand our reports, if you would like to reach out and let us know more of what you're looking for in your reports we can make sure that if it's not possible, that we make it possible.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Playback Sports
I feel like the staff over at Simple Consign are all part of my company, working for me and frankly are the highest functioning part of my business. I appreciate them everyday when I turn on the system and it buzzes to life having safely stored all of my data through the night.
Pros
Super user friendly and easy to onboard new employees. Love the consistent and seamless (mostly) updates. Also love the recent refreshed look and feel. Even though I don't often ask for special features its clear to me that the company overall has their pulse on what consignment stores need because new features consistently address issues or needs that we are having.
Cons
Sometimes there are printer challenges but it's less likely about the software than probably compatibility with operating systems.
Response from Traxia
Karlan, thanks for taking the time to give us a review. It does our heart good to hear you say you feel we're a part of your company. That's our ultimate goal...to partner with you in your business. The fact that you rated us a 10 out of 10 and gave us all 5 stars is just the icing on the cake! Thanks. About those printing issues...get those Support guys on the phone and make sure there isn't something they need to do!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best support team ever
Keeping an inventory is good for me. Being able to recreate repots.
Pros
Quit user friendly. When stumped help is a call away.
Cons
Setting categories is not intuitive.
No place for notes on new inventory page.
Changing consignors (bulk) is not intuitive.
Response from Traxia
We appreciate the great review and only wish we could thank you directly. Traxia is always looking to improve and getting suggestions and feedback from our customers is the perfect way. So happy you feel our Support Team is the best ever. We would definitely have to agree!
Thanks again!
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
User friendly system for our small business
Overall, we have been happy with this software. Neither I or my business partner are incredibly computer savvy, and this system has been fairly easy for us to navigate and utilize for our small business purposes.
Pros
This software is relatively user friendly and intuitive. It makes it easy to manage our various consignors and vendors and the real time access to sales is a huge bonus for our vendors.
Cons
There are a few navigational aspects that could use some improvement. We have permanent vendors and it is often difficult to swap the vendor ID for an item that has already sold, if there has been a clerical error. We have struggled with out check printing format and integration to Quickbooks.
Response from Traxia
Thank you for your review Terri, and for the many years of partnership. As always we are always looking to improve our side of things, and I have noted your concerns so we can discuss with our development team.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Consignment Art Gallery
SimpleConsign literally saves me at least 10 hours of bookkeeping each month.
My artists love the Consignor Access which frees me from having to email statements, saving me additional clerical hours.
I also like remote access, so I can see how my business is doing while I am off site.
When I travel, I seek out businesses like my own, and have had several conversations with gallery owners, singing the praises of SimpleConsign.
Pros
Ease of access to information. I have 169 artist/consignors and being able to access their sales and inventory at any time is extremely useful.
It took an incredible amount of time and work to enter all the inventory in my gallery, but I now know that I hover around having 11,000 items on hand.
Cons
As a consignment art gallery, entering duplicate inventory items (keeping the same SKU) for a particular artist requires having two consignment tabs open to verify the correct SKU. For example, I need to add five mugs for artist/consignor 103, I type "Mug" as the item, and the software will give me every single mug that I have in the gallery, not just those that belong to that artist/consignor.
It would also be helpful to be able to print out a full invoice for all items received, including those added to an existing SKU. We are able to view and print stickers from the "batch" but not print out the batch itself.
The other challenge that the software presents is keeping track of sales and in stock quantities of items that the gallery owns outright. I have 4 or 5 vendors from whom I wholesale buy items monthly. I've configured a report for items sold for a specific vendor over a period of time, but I would like to be able to access that information easier, especially on hand quantities.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to use software, not perfect for consignment shops that also buy used merchandise.
I've had a good experience, overall. The support staff is awesome and I never have to wait long to get a response and it's always taken care of immediately.
Pros
Ease of use. Even my senior employees can navigate the system. I like how easy it is to keep track of taxes, sales and consignment inventory.
Cons
I don't like how it keeps my purchased consignment items in the system after they sell. I understand that it is there for items that are new and re-ordered, but we purchase a lot of used items and I would like the system to show "sold" once those items are sold. I would also love a pop up alert when a consignor goes into "ingrace" status.
Response from Traxia
Jill, thanks so much for taking the time to review SimpleConsign. We appreciate it. We're especially glad you feel the Support Staff is "awesome." Thanks also for your suggestions for store-owned items. We're always looking to improve. Our professional plan with Consignor Central lets consignors see whether their items are "in grace," "expired" or "sold." You might want to consider it.
Thanks again.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
SimpleConsign, A Game Changer
Multiple stores are a breeze with the software! You get to choose how much they link together and I customize each locations settings and user privileges.
Pros
We love this software! We have used it for almost 10 years and wouldn't think of using anything else. We love how it works directly with our new to us shopify online store. Covid had a few silver linings and one was learning that online sales really do add up!
Cons
Occasionally the system goes offline and we are unable to make sales but it happened infrequently and the team is on it immediately to get it remedied.
Response from Traxia
Thank you for your review Tina!
While we never want to go down there are times where something out of our control happens. Fortunately we have come up with work arounds for those times when the inevitable happens.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best POS Option for Consignment Stores
If you are looking to upgrade your POS software you need to look at SimpleConsign! Great value, great service and great features!
Pros
Lots of great features and are always looking at ways to improve the software. Recently added a price book option which will help keep pricing consistent. Love the discount feature so I can either do specific tag color discounts or category discounts. Support team is excellent and gets back to you very quickly.
Cons
Would love to see some new reporting options.
Response from Traxia
Thanks Frank! We couldn't ask for a better review. We really appreciate it. 5 out of 5 stars and 10 out of 10 recommendation! Wow! So glad you feel you're receiving "Great value, great service and great features!"
Thanks,
Team Traxia
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A great organization
I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.
Pros
Great customer service.
Great value.
Backs up to the cloud.
Cons
I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.
Response from Traxia
Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!