User Reviews Overview
About TimeWellScheduled
TimeWellScheduled is a cloud-based time and attendance tracking solution built for organizations of various sizes. With this tool, managers can use a scheduling feature to create, edit, and track scheduling based on organizational...
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Game changer!
Working with the TWS team is phenomenal. In rare instances where there are issues they respond quickly and as circumstances change (COVID for example) they quickly implemented features that helped us manage our team and keep them safe!
Pros
TWS is constantly updating their platform and adding features, many of which they design based on customer requests.
Cons
Nothing. My only complaint MIGHT be that when our internet is slow, the site slows down and if you lose internet, there isn't an offline mode for staff to clock in. This said, their site has never gone down on their end, it's always been our service provider that's gone down.
Response from TimeWellScheduled
Thanks Adam. We appreciate your continued business.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Keeping Us Organized
Time Well scheduled has helped us keep track of hours, schedules, usage and make our payroll entering much easier and accurate. I know there is a lot more that we can use in this system that we are not right now and I would like to learn more to use the program to its fullest potential.
Pros
I like that all the information that you need is at your fingertips. It makes payroll much easier and it is great in tracking absences, lates, time off etc. It makes scheduling very easy and you can check at any time to see who is working. I also like the email alerts when someone is late....it usually means they forgot to sign in but it gives us an opportunity to remind them that they should be clocking in.
Cons
If employees switch shifts and it doesn't get changed in the Time Well Scheduled system then it can be very confusing for who worked what. Some Managers who approve the changes are not authorized to make changes on the system. This is an employee training function (to leave us a note about changes). It would be nice if there was some way to link to the other employees schedule when an employee signs in to cover that persons shift.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
good for the money
overall its a good app.
Pros
its was easy to import details,and easy to use with our payroll.
Cons
wish it was better with the phone apps that you can do what you can do on desktop pc.whish you could fix some one time card that day.
Response from TimeWellScheduled
Tanya
Sorry you're not happy with the employee app. Please feel free to msg our team, we would like to make it more useful for you and your team with your input.
Top TimeWellScheduled Alternatives
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Time Well Scheduled
Overall we have had excellent service from [SENSITIVE CONTENT HIDDEN] and his team. They are quick to look into issues and explain the reason in terms I can understand. Time Well Scheduled is an amazing platform, I wouldn't hesitate to recommend it to anyone who asks.
Pros
- Access it anywhere with the link
- Customization
- Ease of use
Cons
- Frequent "crashes" where the employees are told that they haven't performed the correct actions, yet the punch clock accepted the punch or the tablet clocks the team member out and back in immediately.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Productivity saver
Overall is has been a good experience over the years of using this product. they also will adapt and help create reports for you. Customer service is top notch
Pros
Tracking each employees hours and absent. everything is online no more need for a paper trail
Cons
the timecard reports can be confusing to run and to know which one to use for what you are looking for. needs to be simplified
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Timewell scheduled is easy to use
Pros
Very user friendly and easy to access menus
Cons
There is nothing that I don’t like about it .
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Reliable and Easy to use
Never have any issues with the software. Always able to reach out to someone if support is neededUser friendly for all ages, which is a great feature
Pros
Scheduling, attendance management and ability to access it remotely
Cons
There is nothing that I can think of that I would recommend changing. Great system as mentioned in prior commetns
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Amazing tool!
this tool has allowed us to cut out many processes as it is all in one place now and easy to navigate and I know there is even more we can gain from it should we choose to.
Pros
this tool is multi-functional which is such a time saver. The amount of information that is right at your fingertips makes one job so much easier.
Cons
nothing that I can think of at the moment
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Saves time and money
This program has saved me time and money are there are so many features in one program.
Pros
This is an easy one step program for payroll. reports (including HR issues) scheduling and budgeting.
Cons
The app seems to need to be updated as employees say it is not user friendly
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A great program for any business
Overall we have felt TWS has saved us time and money. We feel it is a great asset to our Management Team and staff.
Pros
We love that Managers and Employees are able to access the system from anywhere, and we use it for our main communication board.
The support we get with the program is great, if we need it to do something they help set it up.
Cons
Sometime we lose connection the internet and staff can not clock in.
Response from TimeWellScheduled
Hi Sky
Thank you for the review. We appreciate having you on our system.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Review
Good value for money. Works all the time
Pros
Who's working, notifications of late or absent staff
Cons
Time clock issues and bugs, availability function limited
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Two Locations, 160+ Staff. One Payroll linked to TWS. Great Time Saver!
Pros
TWS allowed us to effectively schedule and view both our store locations. Allowed for seamless integration with our payroll software Payworks.
Cons
Cloud based software with occasional downtime, used to have an offline mode.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
time well scheduled survey
for daily use very easy once if get use to rules for the systems
Pros
the ease to the staff clocking in and out . It can be done anywhere
Cons
can change and employees schedule if the day is activate
can't upload from other sources like clipart to fit the screen
to make Christmas posters for example
Response from TimeWellScheduled
Hi Angela, thanks for the feedback. Will reach out on the clipart issue.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Timewell Scheduled Review
Pros
Scheduling is very easy. I like the weekly template feature.
Cons
Some of the features are hard to find and understand. Search doesnt do much.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Best feature for any big business
Pros
Scheduling, easy payroll transition. Easy to maintain employee profile
Cons
Some report features needs to be updated as it has only generic and does not help much. Need more features in time card too.
Response from TimeWellScheduled
Thank you Shilpa, we appreciate your store being on our solution for 5yrs. I will reach out to see how we can enhance our reports for your team.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
5 Stars
It has been a very good experience. It helps manage productivity for a lot of employees over many different departments.
Pros
Lots of customization available, always adding new functionality and works well with our payroll software.
Cons
The help functions are not as detailed as they should be.
Response from TimeWellScheduled
Thanks for the feedback Deb. We will work on making the help more informative.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Timewell scheduled CT
Easy to have the staff clock in and out
Pros
Very easy to use and I can do it from home or on my smart phone
Cons
This works well for us. Just don't like the way it prints out when a person wants a hard copy. Doesn't list the staff that are in the same department together.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Decent, reporting and support could be much better
We went through the setup, the program is marginally better than the manual one that we had - debated leaving the software program but didn't want to bother. If the cost goes up we'd definitely discontinue
Pros
the APP, employees can access remotely to see their schedule
Cons
reporting and lack of support - when having questions, its not helpful to just receive a PDF with 40 pages to answer the question we have.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Decent but room for improvement
My experience is middle of the road. It does what I need but could be better!
Pros
Has all the basic functions you would need to track and follow up on things.
Cons
The features could be more streamlined and provide more functionality.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Bluewater TWS
Pros
Ease of use. Time savings for payroll and scheduling.
Cons
Absence and availability confuse staff no matter how many time you explain the difference.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
TWS - "Time Was Saved"
Easy to identify availability of employees. Simple to identify missed shifts/hours
Pros
Simplifies scheduling and allows for copy and paste function for consistent shifts
Cons
So many features that I haven't had a chance to explore. A quick tutorial might be helpful
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Ease of use with TWS
Pros
The TWS software is easy to use and understand. The employees are aware of their schedules at all times and do not have to rely on posted schedules.
Cons
Ensuring all departments are set to make changes.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great Program
Pros
I like that there are so many options to choose from to customize your experience. Customer service is also very quick to respond.
Cons
Can be laggy sometimes when inputting schedules
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Ct451
big time saver!
Pros
Copy/paste weeks at a time. Love that I can access from anywhere.
Cons
It would be nice to see all the statutory holidays in a list for the year, for all provinces.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Great, easy-to-use software
Pros
How easy it is to navigate. This helps when showing employees how to use the system.
Cons
The mobile app can show more features and allow for admin access. For example, it would be great if I can add in absences, change schedules and approve timecards through the phone app.
