Squarespace Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage...

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Feature ratings

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4

Browse Squarespace Reviews

3,213 of 3,213 reviews
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Damien
Damien
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 03/10/2024

Squarespace is a great no-code builder.

I still like it. It's much better than Wix when it comes down to user experience.

Pros

Squarespace is a very simple builder to use. It gets the job done without having to touch any code.

Cons

It can be a bit wonky at times and if you don't know code you can't build a wildly custom website.

Stephanie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 26/10/2024

Squarespace - user friendly and beautiful.

I have used Stripe for over 10 years and have appreciated it's flexibility and beauty for all my businesses.

Pros

I like the functionality, the attractiveness, the ease of use, the flexibility, and the integration between multiple platforms.

Cons

Sometimes the individuality of each website is lacking as you are tied to certain themes or designs.

Alternatives Considered

Wix, WordPress and GoDaddy Website Builder

Reasons for Choosing Squarespace

Wix was incredibly limited and juvenile, the switch was much preferred because of the glow-up we were able to experience.

Switched From

Wix

Reasons for Switching to Squarespace

It had better overall reviews and better overall user interface.
Jeremy
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
4

3
Reviewed on 28/10/2024

Squarespace is great for first time website builders.

I have had a lot of success building and updating websites with squarespace and managing payment through it but have looked into alternatives with better price points and flexibility.

Pros

User friendliness is next to none when it comes to managing a website for a small business.

Cons

The cost of squarespace is high for a a single or two person business operation.

Top Squarespace Alternatives

Daphnah
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 01/11/2024

The easiest place on the web to build a BEAUTIFUL website!

Overall my experience with Squarespace has been very positive and I will continue to use the platform for both myself and my clients.

Pros

I like how easy it is to use and customize, there just isn't as big of a learning curve with it as with other website-building platforms.

Cons

What I like least is that the pricing can get really out of hand since you have to keep adding to your subscription.

Adrian
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/10/2024

Squarespace Is The Website Space Your Didn't Know You Needed

There's a reason that you hear squarespace advertised everywhere, because everyone uses them. From a small company website, a blog, tie in site for a product, podcast or personal site, there's something for everyone here. Besides that, it never seems like a chore. Only you can hinder your squarespace experience. Ask and you shall receive. Try and you shall thrive. Why that isn't their motto is strange, as that exactly that using them is like

Pros

Design simplicity mixed with customer service that's exactly how you want it to be when it comes to a start up website company

Cons

Options can feel overwhelming when starting out, even though that's partially by design and becomes easier over time once you understand how all the projects work together.

Kieran
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2024

Such an easy way to create and manage everything web-related

I love Squarespace, and have used the site for my website, scheduling, domains, email marketing, e-commerce, Google Workplace subscription and booking/scheduling for years. It is SO easy to build a good website with Squarespace. I didn't need to pay someone to do this for me, and have been able to easily create a website I love. But, for me, it's the additional offerings that Squarespace offers that adds the most value. Their booking/scheduling system is great, and I use this to have clients book their meetings. It works seamlessly with my website. The email marketing is also brilliant, and easily sucks website content through to create email campaigns. And it's also great to be able to manage my Google subscription through Squarespace, too.

Pros

It makes websites, domains, email marketing, e-commerce, booking & scheduling... SO EASY!

Cons

Price is on the higher side compared with other options.

Alternatives Considered

Wix

Reasons for Switching to Squarespace

Seemed much easier to use and provided a much easier user experience.
Joy
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 07/10/2024

Very easy for basic websites

I really like using Squarespace for our small charity. We have a relatively simple website and it is really easy to edit and add to our website as needed. I don't need to use any code or special plugins to build the website which is great.

Pros

It is easy to set up a basic website and use the drag and drop editor. It's very straightforward to pick up from the start and you don't have to be a web developer to use it.

Cons

The design templates and styles can be restricting.

Kerrissa
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/11/2024

Loving Squarespace

I had an overall easy experience with Squarespace. The user friendly features makes it easy to navigate the website and to use the payment terminal. Moreover, the design of the product makes it look chic and elevates the look of a business.

Pros

Squarespace is very user friendly. It allows easy access to modification systems within the website and application.

Cons

There are a few limits as to how the layout of the product can be reflected.

Verified Reviewer
  • Industry: Publishing
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/10/2024

Good for simple website and email needs

I like Squarespace and use it for managing my blog and email automations and website but there are times I can't figure out how to make certain changes or it doesn't have the functionality of other tools like MailChimp.

Pros

I like that I can build and make changes myself with many tools for website and email development

Cons

Because it is a build your own tool, it can be challenging to figure out how to do all the things you want to do and it doesn't have all the functionality of MailChimp

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/10/2024

Aesthetically pleasing design quality

Squarespace stands out for its aesthetic and design quality, making it an excellent choice for those prioritizing visuals, though it may require a bit more time to learn than other platforms like Wix or Weebly.

Pros

It offers beautiful, professionally designed templates that are highly customizable, making it easy to create visually appealing websites.

Cons

The editing interface is less intuitive compared to competitors like Wix, which can make it a bit challenging for beginners.

Sharon
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

Ease of use wins the day

Easy! I can get ahold of their help desk, there’s a ton of online articles for support and almost everything I’ve been able to figure out on my own.

Pros

The ease of use can’t be beat! I’ve been able to get 2 different websites up and running in a day. If you have most of your brand assets and guidelines ready, you can put up a site quickly and have something that functions even if you don’t have a tech background.

Cons

The eCommerce features are fine, but could use some updates and some fleshing out. But it’s still a great place to start.

Selina
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/07/2024

Great for any capability

Easy to use, they have great customer service, as someone who had not built a website before it was simplified and looked professional.

Pros

I loved the versatility of use and ability to change the overall image of my website. That I could implement many pages into it, from blog posts, to a page of recommended items with links to purchase. Open up a store to sell items.
There was an abundance of templates and the ease of access for others to access the website with strict permissions to make adjustments.

Cons

Not all of the templates were exactly what I needed.
When I tried to add images from my own computer they wouldn't always line up accordingly and were stuck in a very segmented grid.

Alternatives Considered

Wix, Canva and GoDaddy Website Builder

Reasons for Switching to Squarespace

Easier integration with square payments. Reviews of this product were promising. Used the trial and enjoyed the ease of use of the website design program.
London
  • Industry: Broadcast Media
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/08/2024

Initial thoughts of Squarespace

Pros

I really liked how easy it was to use and how many products you could integrate into the website.

Cons

I didn't like how it was a little more complicated it was to set up. To be fair I didn't watch the video's but it did take me a minute to learn how to set everything up. But, way easier to set up than coding it myself.

Alternatives Considered

WordPress and Canva

Reasons for Choosing Squarespace

I was testing out several different products ,but ultimately ended up using square space because it was the best product I used.

Switched From

WordPress and Canva

Reasons for Switching to Squarespace

It was the best product I used compared to the other ones I was testing out, and although it cost a little more, I liked the features better that it offered, and the discounts.
Nicole
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2024

Very happy

Overall I am very happy with Squarespace and would recommend it to a friend.

Pros

User friendly, clean layouts, professional looking without having to be a web design expert.

Cons

The setup can be time consuming but that is to be expected.

Alternatives Considered

Shopify

Reasons for Switching to Squarespace

I preferred the options on Squarespace over Shopify
Ishit
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 24/08/2024

It's the quick and easy way to starting your business's internet life

Overall it was a very smooth experience building a couple of websites and launching them. Their customer support team was responsive and helpful.

Pros

The interface is sleek and user-friendly. I didn't find any struggle getting from starting to building to editing. It was a smooth sails. Some buttons are named a little different than what I'm used to, but was never a problem.

Cons

Sometimes, it gives a feeling of being in a straight jacket. If I use a template, then certain things are not editable. I like to have the functionality of starting from scratch but that's not the value proposition of squarespace.

Sophie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/09/2024

Great to get out of the starting blocks

Pros

Ease of use for someone who has very limited technical ability and no experience building websites

Cons

A little glitchy when trying to set up mobile versions of the website compared to the desktop version

Alternatives Considered

Wix

Reasons for Switching to Squarespace

Ease of use and integrated google email
Zandalee
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

The Real GURU for Website Design and Landing Pages Creation

Search engine optimization.

Website design via WYSIWYG and drag and drop functionality.

Pros

Squarespace gives me the tools that I yearn to streamline website design, content management, SEO management and landing pages creation.

Cons

Squarespace allocates all the features that I yearn for on a daily basis without facing issues.

Verified Reviewer
  • Industry: Internet
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

4
Reviewed on 27/02/2024

Squarespace the best web designing tool

Pros

Squarespace stands as a beacon of simplicity and power in the realm of website creation and management. As a user who values both aesthetics and functionality, I found Squarespace to be an exceptional platform that caters to the needs of beginners and professionals alike, offering a seamless experience from start to finish.

Cons

While Squarespace is known for its user-friendly interface, there can still be a learning curve, particularly for users who are new to website building or design. Some features may require time to fully grasp, and users may need to invest time in learning the platform's intricacies.

Toylin
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/07/2024

Squarespace

I loved creating , finding templates building a whole web of nice creative content that actually make you a profit great

Pros

Squarespace gives you the freedom to build to grow and to be as creative as you want to be while making a profit. Its definitely for entrepreneurs and motivated individuals who want to take risks and soar like an eagle.

Cons

The only thing I would say I didn't like is when I became a little lazy. Your success in life depends on your motivation and ambition.

Tracy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 19/03/2024

A Trustworthy Website

Good intro to websites. Not fully capable in the multi-currency arena.

Pros

I like the easy of use of SquareSpace, and the thoughtfulness of their integrations. Having the eCommerce engine and a calendar integrated has made things very easy for me.

Cons

The thing I like least about SquareSpace is how locked down the templates are when it comes to currency. It has been very difficult for me to provide a clear currency experience as I have people who buy internationally and there is no where to add the currency to an invoice.

Finn
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 22/01/2024

Solid Site Builder

Squarespace is overall a very fast, smooth and easy to use platform - perfect for companies or brands looking to develop a professional presence without needing coding or development.

Pros

Squarespace is an excellent no-code site builder. It has an easy to use visual editor making it flexible to create aesthetically layouts without constraint. It's quick and easy to start a site with a range of starting templates but can easily be adapted and expanded as your brand grows.

Cons

The settings list can be somewhat overwhelming when editing branding of theme settings due to the amount of options and how it's laid out. Greater visual heirarchy could help improve users navigation.

Waleed
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2024

Best all in one website builder i have ever used.

Despite of these small cons, Squarespace has been a useful instrument for me. It helped me build a visually stunning and strategically effective website, without the need for my own developer.

Pros

I have been building and managing my website with Squarespace and I'm loving the results. It is extremely easy to use, even without prior experience in web development. Create professional and beautiful looking websites with the help of drag-and-drop interface.

Cons

Although I sometimes the price a bit higher, especially for smaller companies. This is one of the major flaws with it, as a beginner I found it overwhelming.

Dilak
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

Why Squarespace is the most Robust for Web Design and SEO Management

Pros

Squarespace offers WYSIWYG editor tools & drag and drop functionality which simplify website and landing pages creation.

Cons

Squarespace is the main tool which I rely for content management, SEO management and website design without facing issues at all.

Navid
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 04/03/2024

Read this before you sign up

Pros

We have been on Squarespace since 2010, that should tell you how long we have known them.

Initially it was a tightly knit community with customer care, even though we are in Australia, they usually got back to us on email ok.

When they got bigger, the service and quality was gradually downgraded. They would make changes to their framework without much customer support which meant parts of your website didnt work.

Their SEO has also always been on the lower end based on rankings we have been getting.

For the past 2 weeks, they have taken our website down, after nearly 14 years of being their customer. They wont tell us why and they wont tell us how to fix it. I have lodged ticket after ticket. They just dont respond period.

Dont waste your money, their focus is to get as many people signed up as possible rather than caring what happens afterwards. They are just a marketing funnel and they will happily leave you when you need any kind of help

Cons

Customer Support and customer care which simply does not exist at all in this company. I dont understand how hard it is for them to reply to simple emails

Daria
Daria
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
3
Customer Support
2

2
Reviewed on 27/08/2024

Too slow, too expensive

I really wanted to like it but at the end of the day the price/service ration is the most important factor and there are many other options on the market that provide more value.

Pros

The design looks good, many different templates to choose from, easy to deploy

Cons

Pricing is too high comparing to competitors
Customer service is really slow
Each part of the website has an additional price. Email name, gmail integration, domain, no bundles to combine all of this.
website loads very slow which has a bad outlook for the customers

3,213 reviews