Miro Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro enables distributed teams to come together to synthesize information, clarify complex...

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Feature ratings

Value for Money
4.4
Functionality
4.6
Ease of Use
4.5
Customer Support
4.3

Browse Miro Reviews

1,617 of 1,617 reviews
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Erin
Erin
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 06/01/2025

Great Online Collaboration Tool

Template and ease of use and free use makes it a great tool to use when collaborating on projects virtually.

Pros

Variety of templates for project planning

Cons

Sometimes moving around the board can be challenging to move around without also moving objects.

Hillary
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/01/2025

Effective tool for fostering collaboration

Pros

It has helped us to collaborate efficiently with other team members.
Has made it easy to share ideas and brainstorm with others.

Cons

I did not experience any cons while using it, it is a great product.

Billy
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 13/11/2024

Miro - useful, but not for me

Good at what it does, but I found the use case of the product limited and didn't need to use it often. It's best suited for those that need visual representations of projects, which I didn't as much as I thought

Pros

Viewing a Miro board is nice to look at - it is a good way to organise a project, especially a technical one that requires a flowchart

Cons

I found the use case of the product rather simplistic, there was simply not enough use case for me to want to make flowcharts that I could not make elsewhere or view in a different way

Top Miro Alternatives

Sasha
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 20/11/2024

Digital Collaboration: Miro Exceptional

Miro makes digital collaboration easy: from challenging to intuitive and engaging. With its simplified interface and insanely powerful visual tools, even complex projects can feel simple and fun. Through the interface, it feels seamless to bridge the communication gap, and teams can actually picture ideas, track progress, and maintain creative momentum.

Pros

Miro provides two absolutely amazing features that revolutionize virtual collaboration. 1. With its infinite canvas, first, it lets teams work across expanses of visual workspace, so there is no limit to brainstorming, allowing for holistic strategy making. Second, the interactive collaborative tools allow many team members to interact, edit, and contribute at the same time and break down geographical barriers with instant creative synergy.

Cons

Limited to advanced data visualization option. Ongoing complex permission management for larger team members. Occasional performance issues with extremely large boards, however. Limited native integration to generalize some specialized design tools.

Katie
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/01/2025

Miro Review

Pros

The variety of templates and the ability to work in real-time with a team makes it perfect for any creative project

Cons

One downside is that it can get a bit cluttered when you have too many elements on the board

Patrick
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/01/2025

User Review

Pros

A wide variety of templates and tools for brainstorming, project management, and diagramming. The visual and interactive interface makes collaboration intuitive and engaging, even for remote teams.

Cons

The interface can feel overwhelming at first, requiring some time to get comfortable. Performance slows down on heavily populated boards, which can be frustrating during key meetings.

Verified Reviewer
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 08/01/2025

Great Workflow tool

Use it to create architecture diagrams in our team project.

Pros

Easy to manage diagrams in a team project environment.

Cons

It's got a steep learning curve to be able to create complex workflows and diagrams/flowcharts.

Verified Reviewer
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 12/12/2024

Miro review by Ismail

overall, miro is a good software, popular online collaborative whiteboard platform that is highly valued for several reasons, particularly in the context of brainstorming, planning, and project management.

Pros

As a designer, i used miro for prototyping, it has many icons i enjoy using when prototyping low fidelity design

Cons

the mobile version is not intuitive and easy for users

František
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 07/12/2024

Honest Miro review

Definitely a great collab tool, I enjoy working with Miro after the initial confusion. Definitely would recommend.

Pros

Real time collaboration is really great, intuitive, lots of features, many integrations possibilities. Easy to scale from simple board to complex projects.

Cons

Steeper learning curve, big boards can get overwhelming in the beginning. Fairly expensive.

Sian
Sian
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/01/2025

Good product A+

Good experience, quick and easy to use and instructions easy to follow

Pros

Simple, easy to pick up and to demonstrate to others

Cons

No cons for Miro at the moment based on what I use it for

Tommaso
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 08/09/2024

The swiss knife for team work and process design

I use for live notes, mind maps, process drawings and presentation design. It's a very versatile tool, super powerfull when you need simplicity and team work.

Pros

The native cloud approach. This is really a space for collaboration. More i like the versatility to "digest" any kind of information, file, image.

Cons

With complex boards it can get slow.
I also would like a function to update image links. This is something missing.

Alternatives Considered

Mural

Reasons for Choosing Miro

I enjoyed Mural. In 2020 I switched to Miro as I needed a tool with a student plan to share boards with my students at University. Miro had and Mural not. From that time Miro grew pretty well and i did not feel the need to go back to Mural.

Switched From

Mural

Reasons for Switching to Miro

For student plan at the beginnig. Then I enjoyed the ecosystem.
Leminton
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/07/2024

Versatile and reliable idea management platform in general.

Miro has been the product that I always wished to have because it helps me to visually draw my ideas the way I know best.

Pros

Miro is one of the platforms that I have interacted with so far that has a pretty much clean, attractive and well-organized user interface, I would give it a 9 out of 10.

I was also happy with the ability to simultaneously work on a diagram visualization with colleagues from different devices all together.

User-friendly and realistic pricing.

Cons

At the moment, I have no dislikes about Miro simply because I have not encountered a hitch since I interacted with it from the day of deployment.

Graeme
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 29/06/2024

Use Miro for agile working and idea generation

Overall experience is extremely positive. It is very user friendly and the collaboration tools are the best in the business.

Pros

Really helps agile working in the business and has a clear way to support idea generation

Cons

It has slightly less functionality for offline tools.

Brian
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/12/2023

Collaboration is important? In-house or remote, this is your tool!

Pros

The ease of use and the ability for any and all to participate in discussions and ideations.

Cons

It is large and moves slowly as the boards get bigger.

Carl
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 15/01/2024

This tool has so many good uses

We started playing with it for wireframes with free licenses. Then had a workshop with a customer and needed to by a couple of users and since then we haven't looked back. We use it a lot.

Pros

Easy to invite free users to a workshop/session and it is so easy for them to participate and contribute. Totally hassle free to start working with.
And the use cases are so many. We do a lot of SCRUM meetings. We do wireframes, brainstorming, workshops, idea management and more.

Cons

Tried doing a Product Roadmap and it is very visible but a hassle to do and update so I don't use it for that anymore.

Alternatives Considered

Uizard

Reasons for Choosing Miro

Cheaper and a lot more areas of use. Balsamiq is just wireframing and you need the installed product in order to view a project so sharing wirefreames with dev. became a hassle

Reasons for Switching to Miro

Easier to use and Miro has a lot of more areas of use
Mary
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/11/2023

Can't imagine life without Miro

Miro is an indispensable tool for me. It has streamlined collaboration, enhanced productivity and fueled innovation in ways that I never imagined. Miro is critical to my business and work, and I recommend it for anyone seeking a powerful, user-friendly, collaborative platform to bring together their teams and amplify creative capabilities.

Pros

Miro has been a game-changer in my professional life. It's collaborative whiteboard features have seamlessly integrated into my workflow, enabling me to work with clients and colleagues around the country. Whether it's brainstorming sessions, organizing thoughts, or structuring strategies, Miro has been a linchpin of productivity and creativity for me.

Cons

It can be difficult to manage board access for people who aren't a part of your team. Miro offers view-only access, but I've run into trouble getting editable access for non-users.

Hannah May
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 22/11/2024

A powerful platform which is a constant tool I use is my daily work

My go-to platform which I enjoying working on and using to collaborate with colleagues.

Pros

Miro is a great visual tool to work from! I love that it's super easy to collaborate with colleagues using it (it's really helpful to use during group sessions or workshops!) and there are a ton of different features - even after using it for a couple of years I presume I'm still only scratching the surface of its capabilities.
Besides being a fab tool for collaborative working, Miro is an all round handy platform to work from - whether that's to capture your initial draft thoughts on a project, to put together a project timeline, or to vote on actions as a group, the chances are that Miro can help you to document and achieve your goals

Cons

A frustration of mine is that large Miro boards with a lot of content on them can seemingly take forever to load, especially when you have a few of these open. Another drawback is the fact that scrolling around the board can be a dizzying experience for some users.

Mariam
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2024

Great Performance With Miro

Miro is a wonderful platform that gives meaningful outcomes.

Pros

Miro is a wonderful workplace that has a great impact to me and it is easy to use. It helps bring ideas together inorder to solve problems.

Cons

Nothing at all l, Miro works wonderfully.

mahmoud
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/02/2024

Easy to use, distinctive, and user experience, and ideas can be put in it in an organized,...

I have experience in card sorting, information structure, user journey and user flow, and it was a fun experience, easy to use, and high quality

Pros

Easy to use, organized, multi-colored, high quality, and can be used in huge projects, sharing is allowed through my link and comments, saving what you have done and publishing it

Cons

The free version is of poor quality sometimes I did not find what I want in the search easily but in a small percentage

Jon
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2024

Miro is a hero!

Miro is my favorite tool that I have used when collaborating with my team. I use this tool primarily for flow chart creation to demonstrate user flow and technical architecture diagrams to my clients. My clients are always impressed when I bring out the miro documentation!

Pros

Easy to use, great collaboration tool, and awesome pre-made templates

Cons

Miro doesn't have many flaws that I can think of to be honest. It's my favorite, most used tool.

Kreasan
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2023

Unshakable bond. Miro is practically genuine and relatable.

Thumbs up for Miro. Easy and cost effective way to capture creativity and innovation while maintaining a clean record. Ideas are turned into beneficial projects.

Pros

Bringing teams together has been my greatest achievement using Miro. Creativity emanates from togetherness. Eventually, goals are set and achieved without struggles. Miro is a blessing to me.

Cons

Miro has not shown any signs of disappointments. It works just fine and accurately. Good work.

Oshikoya
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2024

Powerful and excellent tool for team collaboration

Pros

Miro helps us with day to day project planning.
I like how it has helped us to create diagrams and flowcharts which has really enhanced collaboration and communication.

Cons

I have no Cons yet since Miro covers everything that i need.

Gala
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 14/12/2023

Excellent tool for remote white boarding and roadmapping projects

We love Miro and think it's a fantastic roadmapping and collaboration tool. I highly recommend it to any remove departments that need to work closely with each other and stay in lock-step.

Pros

It's fairly easy to use; it has a lot of helpful functionality. We use it for personas, product inception canvases, roadmapping, integration with Jira tickets is wonderful; displaying the full roadmap with details; charts, etc. We love this tool and it's helping us be successful and collaborative in a remote world.

Cons

The security is frustrating. We have an Enterprise license and you can't even view a page unless you have a license AND you're invited as part of that specific team. All enterprise users should be able to see any board if it's shared with them.

Njoki
Njoki
  • Industry: Printing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/11/2023

The power of collaboration, work planning and management lies in Miro.

Miro's gain has been incomparable with the misses. With Miro, we have been able to achieve a successful workspace where we can collaborate on our work as a team, plan our work and visualize how we are progressing with the work. With Miro, we are ensuring that every project we have is completed within the right timelines and everyone is involved in the project.

Pros

There is a lot more that we are able to do with Miro from collaboration, planning and organizing our work, mapping and visualizing our work and much more and this allowed us to reduce the number of products we are having at our infrastructure since we solving multiple problems with just one product. Miro allow us to strategize our work and lay straightforward plans using Gantt chart to direct us on how to go about it. Also, it helps us to map our projects in terms of flowcharts and diagrams for better understanding of how we are supposed to have a systematic flow of work delivery.

Cons

It being a robust product with multiple functions in it, sometimes it get a little confusing on which features you are supposed to choose for your work.

Saka
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 27/02/2024

Effective task management and collaboration solution

Miro has been an effective tool in project management and planning enabling our teams to work together

Pros

I like that the tool allows management and working together among different projects enhancing collaboration.

Cons

The only drawback i have realized is at times the customer support is unresponsive

1,617 reviews