User Reviews Overview
About QuickBooks Desktop
QuickBooks Pro helps to automate the billing and invoicing process and work order management from a single reconciliation window. With 'Bank Account Reconciliation' feature, users can link their bank accounts and define workflows...
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- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Virtual accountant
I have a very good experience it was easy to use and understand and I enjoyed having my very own personal accountant in my pocket when ever I needed one
Pros
I loved using quick books because it offers so many services that help me lessen administration on the financial side mostly because accounting was never my strong point. I enjoyed using quickbooks because it did not require alot of training or previous experience to use it, it is simple and easy. I would do alot of my invoices on excel and loved that I could export all of my invoicing onto quickbooks with ease. I love that it made my financial nightmare of always having to call clients to remind them of payment and quickbooks made it easy with their payment reminder services. I enjoyed using quickbooks because it was designed for small businesses like mine and provides so many essential services needed to ensure your accounting is kept up to date with very little effort. It was an easy program to intergrate with my existing programs and gives various different options including an online version which I found very helpful when I was on the move and could use it on my phone,they also offer a cloud service which allows me to be able to access my information from where ever I am and the remote function helps me remote in to help me fix any problems my employees might of had and quickbooks customer service was amazing they were always available to help whether it was on site help or online.
Cons
There is nothing that I could say I like the least but I was sad when quick books decided to stop the point of sale service it was a great help for printing receipts. And I would love for quick books to bring back the point of sale service
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
QB is nice but too expensive.
I used it from 2016 thru 2022. It was a great program. I have sinced switched to odoo.com as the price of QB keeps going up to where it is no longer justifiable.
Pros
QuickBooks Desktop is easy to use and customize. Much more so than the online version. Also there is no internet connection needed or monthly subscription fees.
Cons
The price goes up substantially every year, and there are threats of product discountenance, even though the online replacement does not offer half of what the desktop version does, and it constantly goes down and has bugs and nowhere near the level of customizability.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Quickbooks Desktop is best for a single user environment
Not good, not bad. The system worked average. Better experience with QBO.
Pros
Used to be a good system. However, I believe it will be end of life soon. Inuit pushing users to their Online solution.
Cons
Crashed quite a bit when deployed with many users.
Top QuickBooks Desktop Alternatives
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Quickbooks solves your accounting needs.
Quickbooks does everything I need in terms of my accounting and customer tracking.
Pros
I liked having a program that has so many useable functions for my accounting.
Cons
I didn't like the fact that I couldn't access the program from anywhere.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
QuickBooks Pro desktop version
Very good overall customer support is basically nonexistent
Pros
Very easy to use very easy to reconcile bank accounts with online features
Cons
A little bit too easy to add accounts and expense categories
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall a good program for small business but expensive
Overall, I like the program and find it one of the better ones for small business but it is pricey and service is not the best.
Pros
I like the ease of being able to have multiple accounts at the touch of your fingertips. It is also pretty easy to set up and maintain.
Cons
The cost is high for a small business. And, service has been very difficult at times. I tried to switch to on-line and it was a nightmare and then going back to desk top was also a nightmare. My recommendations is to stick with one and make sure you back up often.
Alternatives Considered
QuickenReasons for Switching to QuickBooks Desktop
It had more features that I needed for my business.- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Dependable and Suitable Tool
QuickBooks Desktop is valuable in making every financial management swift.
Pros
QuickBooks Desktop is experienced in financial management
Cons
The part of costing and making estimates is challenging.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great software
Overall, I really enjoy working with QuickBooks Desktop.
Pros
I've been using QuickBooks Desktop for years. There are several features that I still prefer over the QBO version.
Cons
The search feature in QBD is a bit lacking. I think the QBO search feature is much better.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
I chose QuickBooks Desktop over another software firstly because my client was more familiar with the features. Regarding certain features, the price per quality was better.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great software
All positive! The only thing we dislike is the ability to view our books remotely.
Pros
QuickBooks desktop is the most comprehensive accounting software that we’ve ever used for our small business.
Cons
The ability to log in remotely. At the very least the ability to review our books remotely.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
QuickBooks desktop: It was fun until it was not
I had a lot of fun working with QuickBooks Desktop, it was easy to customize reports, we had multiple users and best part could use it offline. My issues with it started when it started slowing down on me due to data storage issues.
Pros
I like the fact that we can customize the the reports in QuickBooks as per our needs and it is even easy to do it.
Cons
Our main issues with QuickBooks desktop was storage. We constantly faced data storage issues leading to slow down of the system
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Quickbooks Desktop for Everything But Payroll
QuickBooks desktop works for most of my needs except for uploading up to date foreign exchange rates. This feature is only available in the online version. Same thing with payroll which will only be available online as of Q2 2024.
Pros
It is possible to use the same version for several years. The desktop version allows for all required functions except for preparing payroll. It is possible to import bills, create recurring entries, file GST and PST taxes, create and save financial statements all through the desktop version.
Cons
Not the most recent version of QuickBooks, thus when new versions are released, you do not have access to the features.
Alternatives Considered
WaveReasons for Choosing QuickBooks Desktop
I prefer QuickBooks ease of use to that of Simply AccountingSwitched From
SimplyBook.meReasons for Switching to QuickBooks Desktop
QuickBooks is more developed and has a longer history than Wave.- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Update when asked!
Overall, I would recommend this product for a small business. We depend on this for everything we do in the office from day to day.
Pros
QB Pro is versatile enough to handle all of the different things our business needs to track. We have 3 different jobs within this company that need to be closely tracked.
Cons
I do not like that it requires different subscriptions for multiple users. We have 2 subscriptions and when the 3rd person is occasionally in the office, I am not able to use it. Also we had a major glitch in the payroll one week that could not be explained other than I chose not to update, the moment I was asked.
Alternatives Considered
QuickBooks OnlineReasons for Choosing QuickBooks Desktop
We had no customer support for Sage Business works. If we had a problem, no one was available to help solve it.Switched From
Sage AccountingReasons for Switching to QuickBooks Desktop
We do not have reliable internet service in our area and would not be able to fully utilize that product.- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
The best there is for desktop accounts packages
I struggled with Sage for about 3 years. Came across this software, learned it in a day and (not exaggerating), it really did change my life. Excellent software, great customer service, loved it. I'd recommend it to all clients and friends. However, times have moved on again, and now its all about being cloud based.
Pros
I liked the budgeting feature, the auto invoicing, and the fact that you could have more than one company on the one desktop license. You didn't have to keep buying the license like on the online version.
Cons
If you are working on the books with someone else, you have to make sure that you back up your work, save and send, and that you're always working on the most up to date version of the software. I don't think its being supported by Intuit anymore, so you can't add payroll and soon I think it'll be obsolete.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product, great features!
I love this product. It makes my job so much easier and has all the features I need.
Pros
This product is so easy to use. It has so many features and makes my job so much easier.
Cons
I wish I could take it on the go or use it when I am working from home, but I guess that is what QuickBooks Online is for.
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
Better for office use and no real need for use outside of the office.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
QuickBooks Desktop Pro: The CornerStone Bookkeeping Software
Overall, it's a wonderful product that is the cornerstone of the bookkeeping industry. The features and functions are plentiful and the computing power is enough for most small businesses and any startup.
Pros
Most existing accounting pros know this software well enough to jump into a client copy or backup copy to send back to the client etc. For years, this has been the value play in accounting software due to being able to host multiple companies under one subscription. Features are plentiful, more than you'll probably need unless you're running a large operation with many accounting staff.
Cons
Lack of cloud based development environment is the number one con for QuickBooks Desktop Pro. It seems like much more (friendly) integration is available through QuickBooks Online
Alternatives Considered
QuickBooks OnlineReasons for Switching to QuickBooks Desktop
We chose desktop for construction purposes, building assets, we wanted to use items in the traditional way they're used inside desktop.- Industry: Utilities
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Easy to Use
Pros
very easy to use with a good layout that made finding what you needed easy
Cons
After some updates things got moved around which made it difficult to find things. There also is less compatibility with other software's when compared to Quickbooks Online
Reasons for Switching to QuickBooks Desktop
Because I had been using it for years prior and was familiar with the layout and knew how it functioned. it's also very easy for first time users- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
While it can seem complex, it is a vital tool for any business.
I have been using QuickBooks for about six years now. It was quite daunting at first because it did seem so complex. There are many features. Our usage has changed slightly over the years as we have moved some features to other software's that allow us to work more efficiently. Originally we used QB for all of the normal backend financial needs, inventory, work orders, job notes, estimates and much more. We slowly transitioned some needs over to a different software for jobs, work orders, deficiencies, quotes and even front counter shop usage. We still use QB for all of our financial needs, but QB and this new software can work together to provide service for all our needs. They talk to each other and work seamlessly together. As for QB by itself, I have been very pleased over the years and are completely happy with the performance and support we get while using the software.
Pros
When using QuickBooks correctly and to its upmost ability, I feel like the reports are one of the best features. You can run reports on just about anything you like based off how you use the software. From P&L to inventory and much more. I also really like how easy it is to add parts to be used for quotes. Quoting was super simple through QB.
Cons
One thing I don't like that isn't really a fault of QB is how it sometimes does not talk to other software's that we are using. It is setup in a way that is can, but we do have issues sometimes and need to run a few processes to push over invoicing between the two. Another thing that we aren't really excited for is being forced to switch to at least QuickBooks online as we have been using the desktop version. It looks like it is being discontinued here before too long and we will have to switch to online or lose our support for desktop.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Much preferred to online version
Pros
The program is easy to use. There are many reports that can be adapted to your needs. I was not properly trained and have managed to navigate and do everything I need to do. The find feature is excellent and can find transactions easily by check number, amount, name, etc. It's much better on the desktop than the online version. We have been using Quickbooks for many years and have had a great experience with it.
Cons
It's no longer being supported with security and updates, so we have to transition to online. Aside from that, it was hard that we only had two local computers with the program, so if we needed access from another location, we had to use a remote desktop. There's nothing from the cloud with multiple users.
- Industry: Photography
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
QB Desktop fits the bill
QuickBooks Desktop fulfilled my financial needs by maintaining and reporting on all my business activities.
Pros
I have everything I need for my finances in one footprint. I can authorize my bookkeeper and accountant with login credentials whenever needed.
Cons
It is a little expensive, and the bank syncing feature can sometimes be challenging.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
QuickBooks Desktop is better than Online, but the company has problems
QuickBooks Desktop is a great accounting package that is easy to use and easy to set up and configure, but they've gotten too big. Their pricing has skyrocketed.
Pros
QuickBook Desktop for Mac is the application I used. I like it better than QuickBooks Online, as it has more features and functionality.
Cons
The cost has become astronomical, and customer support has become poor in recent years. I've used QB since 1999. The company has changed and has outsourced support. Many times to people with very heavy accents. As a small business owner, my time is valuable, and spending more time asking support personnel to repeat themselves is frustrating and time-consuming. Once, I had to do the math for the customer service rep, who couldn't figure out that I was due some money from a credit card transaction.
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
QB Review
Pros
After you make your invoice template it's simple. that first part can be challenging
i like that you can customize your reports to fit your needs
Cons
the customer service is almost nonexistent and when you run a report for a certain day, when you come in the next morning and do a deposit, it's stuck on the date you ran the report for the previous day.
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best accounting software for small businesses
We’ve been using Quickbooks for twenty years and attempted to switch to other systems several times due to cost factors, but ultimately stayed with Quickbooks because it’s the only software that can do all that we needed.
Pros
I love that it’s customizable for just about every instance.
Cons
I dislike that there are a few things that we can’t customize, but they’re completely innocuous.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Small Business Tool, with Limitations.
QuickBooks Desktop was wonderful for our company and we were able to successfully work through the main processes of our business without too many capability setbacks. Unfortunately, the main issue with Quickbooks is (just like most other software) is that the setup better be done right the first time.
Pros
Perfect software for a small company looking to keep things organized.
Cons
Limitations without purchasing additional features or upgraded service plans. Feature locked behind paywalls. Cost per user for a file and software that is locally hosted seems a bit absurd and data access being limited after your subscription is horrendous. Customer service is non-existent.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
QuickBooks Is awsome
It very easy to us. Even easy to learn when you have never used before It took me about 2hrs to learn every thing I needed to do and I was able to make the invoices to suit our business. Its great, I love it.
Pros
QuickBooks is very easy to use. You can actually design it for your own company.
Cons
I didnt have any issues with QuickBooks I love this program.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Friendly User Interface
Overall, QuickBooks desktop is the best way to manage My Business expenses in one place. I recommend this for all business owners, but particularly small business owners.
Pros
The QuickBooks desktop has an east to use user interface. It is easy to use a to teach a new user . Learning new features is easy to accomplish.
Cons
I least like the menu, it can be tricky to find what you were looking for exactly.