Sprout Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About Sprout

High turnover, low engagement, and dwindling productivity are common workplace woes. Sprout is a leading digital health and wellness platform that helps companies overcome these challenges by inspiring workplace wellness....

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Feature ratings

Value for Money
4.4
Features
4.2
Ease of Use
4.2
Customer Support
4.4

Browse Sprout Reviews

604 of 604 reviews
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Mr. Marcus
Mr. Marcus
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/04/2019

Sprout is great to keep you active and on your toes with an edge of competition

Pros

I love being able to track my status/ progress from the app on my phone. It's so easy to use and if i miss a day then i can always go back to it using the ease of the calendar feature.

Cons

There is nothing that I don't like about this app.

Lori
Lori
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2019

Customer Success Manager

I enjoy the app and the information provided. It has taken some effort learning to negotiate. When entering activities...you cannot see if you are duplicating until they post. A view of the month and entries would be helpful.

Pros

ease of use and stats provided. the drop downs could guide you better through the site.

Cons

navigation. learning how to easily review data provided

Verified Reviewer
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
2
Customer Support
N/A

3
Reviewed on 01/06/2019

The concept is great; the software... eh.

I like it. It does what it needs to do, even if it doesn't do it terribly well. It could use some major UX improvement.

Pros

- It's easy to track your steps
- It's easy to hook it up to your fitness gadget easily
- The list of possible activities is quite long

Cons

- Putting in my activities is always a chore. I have a pretty consistent schedule so I find it extremely aggravating to have to put the same things in with the same values every day. It does have the ability to remember 3 - 4 of your activities from your previous day, but I wish I could basically copy/paste my days with some minor editing. This is by far my biggest gripe and is big enough of an issue that it sways my review considerably.

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Francis
Francis
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 23/09/2019

I recommend this tool

It is an excellent tool and I recommend it.

Pros

It is very easy to use, you can analyze the data of social networks and it is excellent to organize the projection of each social network. It is a good tool if you work with digital marketing or something similar. It offers a detailed analysis and is what we expect from a service of this type, which makes it a good experience to use it because it provides what we want to know about our social networks.

Cons

Regarding certain problems, it is worth mentioning that technical support is needed in several languages. the price may be high, but it is worth paying for the service. Basically, the main problem I can talk about is about the technical service because they need to be available to anyone and in several languages as well.

Alyssa
Alyssa
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/04/2019

Easy to Use

Pros

I liked Sprout when I used it at my old marketing agency. It made scheduling social posts for 10 different companies incredibly easy. I liked that I could schedule all the posts and make changes without having to sign in and out of multiple accounts. It was also nice to be able to download the analytics in an easy-to-read Excel sheet so that I could forward the data to my clients.

Cons

If my boss logged into the account while I was using it, it would kick me out. That made for some frustrating situations, but that may have been more of an issue on our end than with the software itself.

Stephen
Stephen
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 19/09/2018

Sprout at Work

It is a great tool for company engagement and I would recommend to other businesses.

Pros

This is a great tool to engage your company and employees. Not only does it engage colleagues to communicate with others that they may otherwise not, but it also engages employee to participate in healthy competition. Healthy both in the sense that it gets them exercising, but also competing in fun events against each other.

Cons

As someone that trains regularly, I would like there to be additional functionality around exercises and exercise tracking.

Agostina
Agostina
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 11/02/2019

Improve your social media presence

Sprout has allowed us to manage double the clients with same amount of human resources dedicated to social media.

Pros

Extremely easy to use.

You can use draft and schedule uploads. It optimizes the workflow and free up resources.

Very nice user interface.

Cons

Not a lot to complain. It is a bit pricey but the software works so the net result is positive.

Hasna
Hasna
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/02/2019

Perfect platform to use

Great experience!

Pros

Easy, user-friendly, update from the community, and easy money to get

Cons

It takes time to know about all the functions , but once done it's easy to use

Cindy
Cindy
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 08/02/2019

Review of Sprout

Pros

It is easy to use, it does track everything for us. I actually tend to forget about it because it is so easy to use.

Cons

We used to have challenges with other team members now and since moving to sprout I have not seen that. It was fun to see who was in your group and determine where you are.

Ryan
Ryan
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 24/09/2018

Sprout provides the nudge needed to seek a more active lifestyle

Pros

I like the nudge Sprout provides to become more active and to compete with colleagues in making us all better at taking the time required to stay healthy.

Cons

After many attempts and with help from Sprout, I am still unable to automatically upload activities from my Apple watch to Sprout. This means I have to manually enter all activities and this in many cases prevents me from adding everything to it unless there is a competition o something on at work.

Verified Reviewer
  • Industry: Outsourcing/Offshoring
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2019

Reliable software

Overall satisfied and will likely to recommend to other

Pros

We use this everyday for our attendance tracker and I personally find it reliable. In Sprout you can see your personal attendance, if theres any conflict or missing logs you can file it right away. You can see your avail leaves and file your leave if needed. And you can see and access your payslip, all paid hours and deductions are accessible as well. Its a great amazing specially if you want to monitor your attendance daily. Its helpful and friendly user plus you’ll get a tutorial video on how to use it. Amazing right? This is a recommendable software!

Cons

Sometimes theres a bug or something when filling a schedule so I cant file at all but it will just take few minutes then you can just file again. Hope that it will not be a problem specially for cut off thingy’s

Mindy
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2018

Sleep Therapeutics

Our company has been using this site for 3 years now and it has been very motivating for myself and keeps me constantly wanting to improve my health and wellness. I enjoy the challenges our Company creates with the support from Spout Staff and my coworkers. The overall experience has been awesome and I look forward continuing my journey on the Wellness Sprout train.

Pros

Sprout has been a very user friendly program with easy to navigate tabs on both the desktop and mobile app. The ease of tracking on a daily basis helps to keep my wellness goals in check. Their Custom Service support team is always very prompt and very helpful and by far one of the best I have dealt with.

Cons

The mobile app sometimes has little glitches but they are always on top of it and have the issue fixed very promptly.

Robert
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/08/2020

Sprout Your Online Engagement and Social Media to the Next Level

Sprout has taken our social media game to the next level and helped us really separate ourselves from our competition.

Pros

Sprouts ability to aggregate all of our social media information into one easy to digest format is a work of art. Sprout has allowed us to really get granular with our social media marketing and learn more about our following and how best to engage with it. This is one of our top three most valuable software solutions that we use on a daily basis.

Cons

Sprout still has some functionality missing such as the ability to post the same things to every single profile of ours at the same time.

Brandon
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
N/A

4
Reviewed on 08/02/2019

Sprout tries to be too many things - keep it simple for success!

Sprout is good for logging more than steps, but the developers should focus on doing a few things well instead of many things mediocre. I don't even want to start on the "upgraded" app. It's useless. I can't log anything on my phone since I upgraded to the new app. It's frustrating and ends up being a waste of space on my phone, but I keep it so it syncs up with my Garmin device.

Pros

I like that you have the option to receive points for more than just logging steps, but Sprout also runs the risk of offering points for every conceivable action. Sometimes, keeping it simple is the best for success!

Cons

The UX is frustrating on Sprout. It takes a long time to understand the desktop version (how to post updates, where to find activities, join groups, etc.), and I don't like that you can't customize categories (e.g., you have to know that "weight lifting" is actually "strength training" or else your activity won't count/come up as an option for logging.

matt
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/05/2019

The Best Wellness Platform Out There!

A must have a wellness tool for large or small businesses! Create challenges, socialize, earn points and get rewarded! A great way to live well!

Pros

I love Sprout. This customizable, easy to use wellness platform is the best on the market. Connect with coworkers with a built-in social feed. Recognize the hard work of your teammates by liking and commenting on 50+ activities. Dont see something on there to track? Reach out to the Sprout team and they will add an activity to make the platform appeal to almost every (now that's service)

Cons

Can be a bit laggy at times! Post that are the most recently active are put at the top of the social feed so you may miss an important post if nobody has liked or commented on it!

Ashley
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 12/10/2023

Could Have Been Better Could Have Been Worse

Pros

The ease of use of the platform was awesome, and it allowed for diverse campaigns.

Cons

We often did not receive the campaigns that we sent and through several campaigns we tried to see if our customers were actually getting the messages by offering free retail-sized products and never got any traction. We also never saw any enhanced traffic after campaigns in store or online. This is something we see often with our email campaigns which are handled through a different platform.

Verified Reviewer
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 30/03/2023

User Review

Pros

What I like most about it is that I can log in to my work using just a mobile phone.

Cons

What I like least about it is that I have to refresh the app to see if I logged in properly.

Doug
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
2
Ease of Use
4
Customer Support
5

4
Reviewed on 08/02/2019

App

Its great when teh app works but when it wont update i get frustrated and stop checking in and tracking because it wont update so why bother.

Pros

I like the options provided and ease of tracking manually

Cons

The app causes me lots of problems. I have my garmin watch set up to manually track steps and runs which is great but the app never updates my point total so I have no idea whgere i stand and what level i have reached.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2019

The importance of Sprout

Great and very helpful for HR in the company and for employees to file a leave and to check their payslip!

Pros

We use Sprout in the office for filing of leaves and to see our payslip monthly! This is a very helpful tool for HR in the company!

Cons

Honestly speaking, there's no such thing as least important in this software. Just please continue the updates for future purposes!

Brandon
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2020

Great Social Media Tood

Overall very simplistic product to use, and a great way to use Social media monitoring

Pros

This is a great way to streamline workflows and you can collaborate with different team members almost instantly. Makes connecting with the audience a lot simpler.

Cons

Sometimes notifications take a bit longer to pop up with in the platform. Making for a lag delayed response times

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 08/02/2019

Keeps me motivated

Pros

This software keeps me going whenever I’m having trouble finding my “why” in the morning. When the alarm goes off at 5am and I really don’t feel like getting up to workout, I know I can open up this app, see all my co-workers who are already up and moving and that will get me motivated too

Cons

I’d like to join in on more if the challenges but I usually don’t see them until they’re done or almost over. I wish there was a better way to find out about them.

Kirsten
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2021

Sprout has been very useful in managing my company's social media.

My overall experience with Sprout has been a good one and very productive for my business needs.

Pros

I love Sprout because it allows me to manage my companies social media accounts across different platforms and it allows me to create posts for months in advance and put them on an automatic post timer.

Cons

There really aren't any cons, the software is great it's easy to use and new, it is priced a bit higher than its competitors.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 15/02/2019

Enough to get the job done

Pros

Sprout has a mobile application that can connect to your wearable
Sprout allows you to track your wellness information from multiple areas (online & mobile)
Sprout allows you to create groups and challenge fellow team members to achieve certain goals.

Cons

Even though Sprout provides a mobile application, there are areas where the application can be improved on to better the experience for on-the-go users.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 09/08/2018

Sprout Social

Pros

We have been using Sprout for over 1 year and it has made responding to comments on multiple platforms for multiple clients easy and streamlined because they show up all in one feed.

Cons

Sprout has at times been slow to fix issues. For instance, a current issue is that Facebook reviews are not coming into our Sprout channel. They will eventually fix it but it can take too much time and slow us way down.

Rachel
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 26/04/2019

Great Platform but could use from enhancements

Pros

Sprout is great when it comes to being able to manually log in different activities that you normally wouldn't get to add in using a different platform (i.e. gardening, house cleaning, reading, etc.). Also the fact that you can privately track your activities is a great aspect so you can choose what you share with your friends and coworkers.

Cons

Sometimes it can lag and not sync properly. This can be frustrating when you go a few days without checking the app or website and realize that 5 to 10 days of steps have not been tracked.

604 reviews