User Reviews Overview

About Flipsnack

Flipsnack is a web application that allows users to create interactive digital publications such as magazines, brochures, flyers, and product catalogs, directly in the browser. They can design their page flip publications...

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Feature ratings

Value for Money
4.2
Features
4.3
Ease of Use
4.5
Customer Support
4.5

Browse Flipsnack Reviews

281 of 281 reviews
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Michelle
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2018

Love Flipsnack

Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!

Pros

I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!

Cons

Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!

Response from Flipsnack

Thank you Michelle! What a wonderful review!

Replied 03/12/2018
Vini
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 20/07/2023

their customer service rocks

I have been using it for almost two years and definetly they have been improving their UX.

Pros

Definetely their customer service. They are aware of every issue that you might have until it is solved.

Cons

You cant use shortcuts for underlined or italics, you have to select the text and then change it. Other times the whole paragraph changes so you have to undo and redo.

Response from Flipsnack

Thank you for the review and feedback,
Vini! It helps us a lot!

Replied 27/07/2023
Andrea
  • Industry: International Trade & Development
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 01/10/2023

Great for small business content marketing

Pros

The ability to not only format content for ease of use but the ability to easily embed it on my website.

Cons

I did not have any problems using this straightforward software.

Response from Flipsnack

Thank you for your review, Andrea!

Glad to hear that you find it easy to embed your flipbooks!😊

Replied 16/10/2023

Top Flipsnack Alternatives

Adobe Digital Publishing Suite

Dan
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 10/05/2019

Text editor bug is a huge problem

Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.

Pros

Very little. Basic functions work ok.

Cons

For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it.

I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.

Response from Flipsnack

Hello Dan,

We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering.

We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this.

Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried.

In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.

Replied 20/06/2019
Jill
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/09/2023

Great for Sending Qualifications and Proposals

Flipsnack has provided a visually appealing way to present our firm's qualifications. Sharing it is simple. Our project executives love having the option to send a PDF as well as an interactive link to prospects outside of our four walls.

Pros

I love that I can send a interactive and engaging presentation of qualifications document in an easy link. Creating the flip book is quick and easy. I like that I can keep links private so I can share it only with those I wish to access it.

Cons

The ability to edit pages or add pages after publication is a little clunky. Usually I simply delete and start over if there are substantial changes to pages within each document.

Alternatives Considered

Issuu

Reasons for Switching to Flipsnack

Pricing for Flipsnack was better than Issuu.

Response from Flipsnack

Thanks for the review, Jill! We are constantly trying to improve our platform based on the suggestions of our users and your feedback helps us a lot!

Replied 25/09/2023
Pritam
  • Industry: Graphic Design
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 26/02/2023

Great platform for me

I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.

Pros

Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.

Cons

Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.

Response from Flipsnack

Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options.

Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform.

Your kind words made our day! Thanks for recommending Flipsnack to others. ����

Replied 09/03/2023
Rashawnda
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
3
Customer Support
N/A

4
Reviewed on 28/09/2023

It Gets the Job Done

Pros

You can post and have a magazine-style experience digitally. Being able to embed the code onto our website helps as well.

Cons

I don't dislike it but there are other programs with which I have more experience.

Response from Flipsnack

Thank you for your review, Rashawnda!

I'm sure that as time moves on you will gather more and more experience with Flipsnack <3

We also have a support team that can provide you with some tips & tricks so don't hesitate to reach out to our live chat or email us at [email protected]

Replied 02/10/2023
Denise
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 10/11/2023

Great service for the cost

Pros

It's has a very easy to use UI, and customer service is amazing.

Cons

A great product that still needs a few more features.

Response from Flipsnack

Thank you so much for your review, Denise!

I'm delighted to hear that you find the platform easy to use and that you enjoy the support received from our team.

Regarding these missing features, could you please send us an email with more details about these features?

We would love to take a look and see what ideas you have for us.

You can send the email to this address: [email protected]

Replied 17/11/2023
Dionne
  • Industry: Performing Arts
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/09/2023

Love the product

Loved the support I got from the Flipsnack team.

Pros

It's easy to work with and takes little time.

Cons

I just don't know enough about the options available (my fault not the company)

Response from Flipsnack

Thank you so much for your review, Dionne!

Replied 02/10/2023
Elena
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/11/2023

The Beaconsfield School

Great support and help!..................................

Pros

Quick responses and super helpful! Paul from support was able to add an extra feature for me on the house. He was a superstar!

Cons

N/A......................................................

Response from Flipsnack

Hey Elena,

Thank you for taking the time to leave this review!

Love to hear that you had a wonderful time with our support team!

Replied 28/11/2023
Bekah
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

4
Reviewed on 03/01/2023

Flipsnack Review

We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.

Pros

We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.

Cons

Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.

Alternatives Considered

iPaper and Issuu

Reasons for Choosing Flipsnack

ISSUU started charging to post and there were too expensive.

Switched From

Issuu

Reasons for Switching to Flipsnack

Features offered at the price point

Response from Flipsnack

Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.

Replied 10/01/2023
Lara
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/01/2019

Happy with Flipsnack overall but few improvements suggested!

I suscribed to Flipsnack as I had to create a project for my thesis in order to graduate from my Masters Degree. I'm really happy with the outcome and I'll really consider to use it back again in the future. I'd like to say that the customer service is excellent and I think they really take the critics seriously, as when I asked them for the improvements mentioned above, I was really shocked and happy they did truly include them!

Pros

Flipsnack is super easy to use, all the tools on both sides of the screen are clearly and well organized as well as nicely introduced. I love the fact that you can either upload your pdf and edit it online or create a whole project from 0. My favourite thing is that Flipsnack provides you with looots of different layouts to create your project (from magazines to photo albums to menus) and that is simply wonderful as it makes you look really pro. I also liked the fact that it allows you to insert videos and links and integrate those (but only in the paid version). Also, it's great that it allows for various people to access the account at the same time so that you can work together while making the changes!

Cons

When I first suscribed to Flipsnack, I was shocked that it wasn't possible to write in the text boxes with justified text. There were only 3 options: central, aligned to the right or to the left, but no justified-text, so visually that made a huge impact and I didn't like it at all. I contacted the customer service and asked about it and they were really nice and said they would take that into consideration for their next update, and they really did! Now they've improved a lot since they introduced the option of text-justification. Also, I inquired about GIFs a few weeks later. I wanted to add a GIF to my magazine but realized it wasn't possible. After a little while, they updated that too!! So now it's possible to add GIFs and that's great! A negative thing is that when exporting the whole project into PDF the version is actually a bit poor and things move out of place, but the online version stays great.

Response from Flipsnack

What an awesome review, Lara! Thank you so much for the great feedback!

Replied 30/01/2019
Wilfrido
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/02/2021

Convert your PDFs into magazines instantly.

Since we implemented the distribution of our newsletters in Flipsnack we can have an analysis of the users who have access to the content, and based on direct surveys with our staff we know that the reading time of the material has increased by more than 40%, having a acceptance of almost all readers.

Pros

The ease of use of Flipsnack caught our attention since we started using it a few more years ago, we simply upload our internal monthly newsletter and in a few minutes it is ready to share it with all the firm's staff, being able to make it private only for our use internal and highly personalized.

Cons

Sometimes the compatibility of publications on mobile phones is not optimal, and it is something that until now we have not been able to solve with this solution and we return to the distribution of the PDF to solve it. Additionally, sometimes the automatic PDF link detector does not work correctly.

Response from Flipsnack

Hello Wilfrido, We are so happy that we were able to help you with the creation, distribution and analysis of your company newsletter. Thank you for your review!
We will certainly take into consideration your feedback. Our team is continuously improving Flipsnack. Stay tuned for more features!

Replied 11/03/2021
Sujee
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/01/2019

Flipsnack review

It has been great. I would recommend this software to anyone looking for a simple, yet quality way to showcase any literature, videos or promoting any of their product/services.

Pros

You don't need to be tech savvy to get started. There are beautiful templates ready for you and a lot of options to customize. Publishing is simple and the entire process from creating to publishing is straightforward.

Also, love the option to download PDF and JPG versions of the flipbooks. I use it a lot when I'm creating a flyer or poster for a project I'm working on.

Cons

There can be minor lags when opening up the flipbook and it would be great if we can get a table of contents widget as an option when building a flipbook from scratch, rather than only having that option available when uploading a PDF.

I would love to see more regular updates with new templates.

Response from Flipsnack

Awesome review and awesome suggestions! Thank you!

Replied 23/01/2019
Joanna
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 16/11/2022

Good but needs improvement

We have been approached by your team a few times if we can have a discussion on how we use it and our needs, since we are a little different of a user. Nice overall, clients really like end result, just wish we can bring the layout end up to our standards a bit more. We have changed our standards to our limitations. Customer service team has always been great.

Pros

The product is very easy to use, has a nice effect when viewing the presentation. Love that we can insert video

Cons

We use the flipsnack a little differently that your publications. We are graphic and content based, and the typography and layout limitations are sometimes very frustrating because they are too basic. There is also no type tracking capabilities for individual words, if you use the generic spacing, it spaces the whole paragraph. Quite basic stuff and may be good for most of your users, we get it. Just frustrating a bit to us. Many times, we have issues when downloading the code and uploading to another website. We would like self hosting option.

Response from Flipsnack

Hi, Joanna! Thanks a lot for the feedback. We are constantly trying to improve the experience our users have with Flipsnack. So all the mentions you`ve made will be discussed with the team. Also, happy you like our colleagues from customer support. They are always here in case you need them.

Replied 21/11/2022
Myrna
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 29/12/2022

Flipsnack for Wedding Packages

Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/

Pros

It is easy to share and add to an email. The final look of the product is very nice.

Cons

The software is not user friendly, edits are not easy to do.

Response from Flipsnack

Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].

Replied 04/01/2023
Aulani
  • Industry: Plastics
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2022

Flipsnack for Monthly and Quarterly Magazines

Pros

Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.

Cons

This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.

Response from Flipsnack

Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!

Replied 20/12/2022
Michael
  • Industry: Primary/Secondary Education
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 17/07/2020

Online Learning

Pros

With the switch to online education during the global pandemic, my students loved and appreciated the authenticity of reading a digital flip book as opposed to a Word or PDF document.

Cons

The only limitations that I experienced is due to the features of the free version. I’ve previously only used the software once a year for a single assignment, but with the current prospect of returning to online learning, I will speak to my school about a paid subscription so that I can fully utilize this amazing software.

Response from Flipsnack

Hello Michael,

We are so happy that you and your students enjoy Flipsnack. Offering free classroom for teachers it was our solution to help in this time when we need to be more united. Regarding our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.

Replied 20/07/2020
Josh
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 11/03/2020

Excellent For Our Digital Magazine

Overall, I am very happy with Flipsnack. I use it to easily create magazines so that we can have something fun for our audience and also have more places to advertise. I think this will be a huge money maker for our business as we close more clients.

Pros

It was easy to brand the magazine and embed any youtube videos I'd like in it. I can easily find stock images to place in, which is one of my favorite benefits! You can even place them within certain shapes. You can use templates and see some really neat stats like impressions, views, and my favorite... how long they spent on the magazine. Customer service is very attentive and can usually fix my problems or answer any questions that I have. Easy to embed on our website.

Cons

While I appreciate the detailed stats, the stats on clicks seem pretty useless and I cannot get a good answer from customer service about it. I have stats on pages where there is nothing to click and stats on pages that don't exist (stats on page 25 for example when there is no page 25 for that magazine). When downloading a CSV of the stats, it makes even less sense and isn't even congruent with the stats on clicks from the website.

Response from Flipsnack

Hey Josh!

Thank you for taking the time to review Flipsnack!

We took note of the issue you're having, and the development team is looking into it as we speak. This definitely sounds like an issue, and we want to resolve it as soon as we can.

Thank you for your patience, Josh! We really appreciate customers like you!

Replied 18/03/2020
Dean
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 17/07/2020

Really easy to use, and gives your business a more professional asthetic when designing.

It is a great time saving tool and also gives someone with little experience the opportunity to be able to design content with a lot of assistance and the searchable templates give great guidance on creating professional looking designs.

Pros

I like the searchable templates as they are a great source of inspiration when you haven't got all day to be able to start from scratch on each design task!

Cons

I think that the arrangement, adjustment and editing of individual images would be great if more functionality was added. Mirror flip and degree rotation would be a great addition.

Response from Flipsnack

Hello Dean,

Thank you for your kind words! We're so happy that you're enjoying Flipsnack and that you're using our templates. Our team is continuously improving Flipsnack features. Stay tooned for more!

Replied 20/07/2020
Danielle
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 15/10/2019

KwikBoost Review

Good experience - I've only used support once and they were very responsive.

Pros

I like all the features and the ability to create documents in the software. We don't use this feature since we design in the Adobe Creative Suite... but I have found this as a good option for sharing content internally and externally.

Like that you can just save over existing files ... really helps us with version control.

Cons

The filing in folders seems finicky. I'll move docs to a folder and go back into the software to find that they aren't in the folder.

I also can't upload docs directly into a folder. This would be helpful and more efficient since right now I upload a document and then once it's published have to move it into a folder.

Response from Flipsnack

Hi, Danielle! Thank you for your kind review and we are more than happy that Flipsnack is the right platform for your needs. We are sorry for the filling in the folders problem. Please contact our Live Chat Support. Our experts will be more than happy to help you.

Replied 22/10/2019
Abbey
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

Works great for purposes!

Loved it so far!

Pros

It is easy to update and publish content.

Cons

The page navigation rarely works for our stuff. We need to educate ourselves better on creating the bookshelf thing for previous publications but it feels overwhelming.

Alternatives Considered

Issuu

Reasons for Switching to Flipsnack

Pricing was less with similar functionality

Response from Flipsnack

Thank you for the review and rating, Abbey! Please get in touch with our support team whenever you encounter issues like these. They will be happy to assist you.

Replied 25/09/2023
Sian
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 20/09/2023

Good platform but has a few kinks

Pros

Accessibility is great feature as this was a selling point when choosing a provider, which others didn't offer (at the time of choice). The ease of use overall is good and I do admire that Flipsnack is always evolving and bringing out new features to improve the platform.

Cons

I have experienced difficulty with important features such as text editing saves which is critical. I would also say that some of the features need finessing/improving as they can be quite limiting/basic or generally quite glitchy.

Response from Flipsnack

Thank you for your review, Sian! We appreciate your feedback and will continue to improve our accessibility features for a better experience. Your suggestions will be shared with the team.

Replied 25/09/2023
Sorin
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2022

Flipsnack for Fashion Industry

Pros

Great functionality and quality. The updates of the catalogs is very easy

Cons

Does not have afunctionality twith starts or other method of selecting the items you like and review them later

Response from Flipsnack

Thanks for the feedback, Sorin. It helps us a lot to improve Flipsnack in the future!

Replied 15/11/2022
Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2019

A great way to share Creative Compilations

Flipsnack allows me to share creations without giving up control of my work. I originally used Flipsnack to turn in creative works to professors and college administrators .

Pros

Flipsnack gives me a way to share digital versions of artists' books I create. Combining text with imagery in tactile books is a limited edition - with Flipsnack I can upload word docs in sections of a complete book (covers, chapters, colophon) and Flipsnack software merges them Into a whole. I do not have paid versions of Adobe products so part of Flipsnack's value is in providing me a pdf version of each book I upload.

Cons

Flipsnack's basIc version is good enough for me, although I do sometimes wish for the up-graded features, but I appreciate the flexability that lets me take down and put up different books to juggle my basic plan limits.

Response from Flipsnack

Hey there! Thank you for your kind words and awesome review!

Replied 22/05/2019
281 reviews