User Reviews Overview
About Flipsnack
Flipsnack is a web application that allows users to create interactive digital publications such as magazines, brochures, flyers, and product catalogs, directly in the browser. They can design their page flip publications...
Learn moreAll Flipsnack Reviews Apply filters
Browse Flipsnack Reviews
All Flipsnack Reviews Apply filters
- Industry: Sports
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Love Flipsnack
Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!
Pros
I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!
Cons
Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!
Response from Flipsnack
Thank you Michelle! What a wonderful review!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Flipsnack Review
We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.
Pros
We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.
Cons
Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.
Reasons for Choosing Flipsnack
ISSUU started charging to post and there were too expensive.Switched From
IssuuReasons for Switching to Flipsnack
Features offered at the price pointResponse from Flipsnack
Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Text editor bug is a huge problem
Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.
Pros
Very little. Basic functions work ok.
Cons
For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it.
I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.
Response from Flipsnack
Hello Dan,
We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering.
We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this.
Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried.
In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.
Top Flipsnack Alternatives
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Perfect for annual reports & e-booklets!
Pros
Flipsnack is incredibly user-friendly -- for those creating with it and those consuming content. It's the perfect tool for our nonprofit for making flip-able e-books of things like annual reports and meeting booklets.
Cons
The only downside is the limit on catalogues we can make -- but that just means we are using the software more than we expected and probably need to upgrade our subscription!
Alternatives Considered
Flip PDF PlusReasons for Switching to Flipsnack
Flipsnack looked more professional in the final product.Response from Flipsnack
And perfect for you! Hi, Jessica! Thank you so much for the kind words and the 5 star review. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Using for Professional Development
BEgan using the free version for one year, then wanted to expand offerings and have been very pleased with the basic vpaid version value for money.
Pros
The way you travel through the information presented is much better than a standard scrolling presentation.
Cons
The platform takes a little while to become comfortable with navigation.
Response from Flipsnack
Hi Richard,
Thank you for your great review!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
I love FlipSnack!
It is so much better to view a newsletter in FLipsNack than just view a pdf and scroll.
Pros
Very easy to use and understand. I switched to this app because AnyFLip sucks.
Cons
I haven't found any dislikes as of yet.
Response from Flipsnack
Hello Brandi, We are so happy that you are enjoying our features and that Flipsnack is the right platform for you. Thank you for your review!
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
chryst review
overall very satisfied, hope to continue the relationship
Pros
The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional
Cons
Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful
Response from Flipsnack
Thank you so much for your review, Chrystal!
Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙
- Industry: Graphic Design
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Great platform for me
I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.
Pros
Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.
Cons
Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.
Response from Flipsnack
Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options.
Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform.
Your kind words made our day! Thanks for recommending Flipsnack to others. ����
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
We Love FlipSnack
Pros
This application makes publishing much easier.
Cons
I can not think of anything at this time.
Response from Flipsnack
Thank you so much for your review, Shawn!
I'm super happy to hear that you find publishing to be easier when using Flipsnack!
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Great value and support, excellent options!
Overall this is by far the best tool that I have used to create engaging interactive documents and finally have some analytics to process and use to refine future projects and relay ROI to stakeholders.
Pros
This had the most robust user engagement reporting.
Cons
Updates to previously exported widgets aren't timely, I find it faster to create a new widget and replace the old one instead of waiting for it to refresh.
Response from Flipsnack
Hi Edwin,
Thank you for your kind words!
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Eduardo Lina: My review of Flipsnack
It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.
Pros
I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.
Cons
The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.
Response from Flipsnack
Hey Eduardo,
Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Looking For More
Good, just want it to keep growing, looking forward to more
Pros
I love the start of this software. I think it is easy to use, get catalogues uploaded, love the embedding feature and the ease of access. White label listing really sold this for us, that was a very important aspect although the cost is incredibly high and it may impact how long we have the software. There are competitors that are growing and offering similar features for less. Although we really do love flipsnack
Cons
The white labeling disappears in mobile viewing and the flipsnack name comes back (this is our number one con as we pay a lot of money for the white label and most of our views are mobile based.... so its a little sad that the white label doesnt continue into mobile viewing). We would love there to be MORE, interactivity with the catalogues, allowing readers to click more and do more inside the catalogue. The interactivity is cool right now, but still very small in what you can actually accomplish. Also the flashing target buttons are not the best option, if you could make a product tag that is invisible that could be wrapped around a product, that would be ideal. The flashing targets (from a marketing perspective) can ruin an entire look and feel of a layout. If you made invisible areas we could direct readers to click on products. We would also love if flipsnack would create an area (white labeled) where our readers and customers could login and make changes themselves to the catalogues, add their logo, etc without our help
Response from Flipsnack
Hi Paul,
Thank you for the useful insights! I will forward your review to our development team, to see how we could improve our platform and implement your suggestions.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Great for Sending Qualifications and Proposals
Flipsnack has provided a visually appealing way to present our firm's qualifications. Sharing it is simple. Our project executives love having the option to send a PDF as well as an interactive link to prospects outside of our four walls.
Pros
I love that I can send a interactive and engaging presentation of qualifications document in an easy link. Creating the flip book is quick and easy. I like that I can keep links private so I can share it only with those I wish to access it.
Cons
The ability to edit pages or add pages after publication is a little clunky. Usually I simply delete and start over if there are substantial changes to pages within each document.
Alternatives Considered
IssuuReasons for Switching to Flipsnack
Pricing for Flipsnack was better than Issuu.Response from Flipsnack
Thanks for the review, Jill! We are constantly trying to improve our platform based on the suggestions of our users and your feedback helps us a lot!
- Industry: Design
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Creating an in-flight experience that flies
FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.
Pros
Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.
Cons
We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.
Response from Flipsnack
Thank you so much for taking the time to leave this review, Dan!
Could you please share a few more details with us about the slow page turning?
Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks.
Just leave us a message on our live chat or email us at [email protected] 😊
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Creates clean, professional digital content!
All in all, we love Flipsnack. We began using Flipsnack because of COVID-19 because we were looking for an attractive and easy way to add lots of information and engaging content to be able to communicate with our membership while we were navigating our "new normal". After we re-opened we continued to use this program and it has completely replaced our former "newsletter" template that we used in years previous. We have received really great feedback from our Members and feel that it adds a great avenue to compile lots of information in one spot and in appealing formats and templates.
Pros
The ability to create a professional looking communication piece for our organization. Being able to easily embed the finished flipbooks directly onto our website. The ability to easily include videos into the flipbooks!
Cons
I find that sometimes formatting the text can be a little finicky. Copying and pasting text from an external program such as Microsoft Word, does not always transfer very clean (ampersand symbols get pasted with additional charcters behind). Sometimes the view appears differently when you publish the Flipbook depending on the size of the text box you had drew, but it looked appropriately prior to publishing it.
Response from Flipsnack
Hello Beth, We're so glad that we're able to offer up our services in a time like this. We appreciate your kind words more than you know. Please contact our support team to help you with your problem. If ever you have any questions or problems feel free to contact us. We're always ready to help you with anything you might need.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Flipsnack for Wedding Packages
Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/
Pros
It is easy to share and add to an email. The final look of the product is very nice.
Cons
The software is not user friendly, edits are not easy to do.
Response from Flipsnack
Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].
- Industry: Plastics
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
Flipsnack for Monthly and Quarterly Magazines
Pros
Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.
Cons
This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.
Response from Flipsnack
Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
Houston Community College Central's review of Flipsnack
It's been a true asset to my department's work. It elevates my work and is always well received. Internal constituents want to make sure their items are in it. That tells me they like the product and want to be a part of it.
Pros
It is pretty easy to use. Uploading a finished pdf. is simple and the end results are impressive. People have enjoyed looking at flip books I create at the start of the month to promote college events. It elevates basic fliers to a nice, newer level and makes viewing more fun.
Cons
What needs to be improved: 1). Basic background choices (not enough color options or textures), 2). The ability to add video clips. 3). Greater detail on how long a person views a page, etc. 4). It should also work like Constant Contact (CC) and allow for distribution lists so I can send a flip book directly without CC.
Response from Flipsnack
Thank you so much for the review. It helps us a lot! All your suggestions will be discussed with the team.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Excellent For Our Digital Magazine
Overall, I am very happy with Flipsnack. I use it to easily create magazines so that we can have something fun for our audience and also have more places to advertise. I think this will be a huge money maker for our business as we close more clients.
Pros
It was easy to brand the magazine and embed any youtube videos I'd like in it. I can easily find stock images to place in, which is one of my favorite benefits! You can even place them within certain shapes. You can use templates and see some really neat stats like impressions, views, and my favorite... how long they spent on the magazine. Customer service is very attentive and can usually fix my problems or answer any questions that I have. Easy to embed on our website.
Cons
While I appreciate the detailed stats, the stats on clicks seem pretty useless and I cannot get a good answer from customer service about it. I have stats on pages where there is nothing to click and stats on pages that don't exist (stats on page 25 for example when there is no page 25 for that magazine). When downloading a CSV of the stats, it makes even less sense and isn't even congruent with the stats on clicks from the website.
Response from Flipsnack
Hey Josh!
Thank you for taking the time to review Flipsnack!
We took note of the issue you're having, and the development team is looking into it as we speak. This definitely sounds like an issue, and we want to resolve it as soon as we can.
Thank you for your patience, Josh! We really appreciate customers like you!
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Perfect Solution
I'm using Flipsnack to create content for lead magnets and online courses
Pros
I wanted something different from a slide show presentation, and I wasn't up to speed on videos. Flipbooks offer a fun, interactive component even more engaging than letting people run their own slide show. Also love the multiple ways to share!
Cons
I understand there's a way to edit directly in the flipbook after creation. Found that to be too daunting to learn quickly (my fault, not yours), so I keep going back to the original presentation and re-uploading. Often, I seem to lose my original choices for options like whether to share publicly (I don't actually remember WHICH options, just trying to make you understand what I mean). If I just re-upload the content in an existing file, I'd like all those options to stick so I don't have to worry about choosing again.
Response from Flipsnack
Hi, Cheryl! We are so happy that you are enjoying a lot of our features and that Flipsnack is the right app for you. Please contact our Live Chat support and tell us more about your struggle and how we could help you.
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Client Magazines on Flipsnack
Pros
I enjoy the page flipping experience. It feels like an upgrade from a regular pdf attached to an email.
Cons
I want to send my publication straight to clients in full-screen mode without flipsnack branding or anything else on the page.
Response from Flipsnack
Thank you for your review! If you need assistance with the situation you mentioned, please contact our support team via live chat or email at [email protected].
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Great but a few flaws
Very good but sometimes small annoyances and customer service helpful but sometimes take a while to respond back. A bit pricey for added services
Pros
It’s easy to sue with some great features, especially if you have a lot of photos to feature. You can make something that sends easily and is beautifully presented. Love the duplicate page feature
Cons
When i save and don’t click publish it still publishes it which is annoying when you are working on a draft and have not completed it.
I wish there was a line to indicate when something is centered or aligned with something else
No options to have it professionally printed through Flipsnack
Response from Flipsnack
Hi Jenni,
Thank you for your feedback! I will forward your suggestions to our tech team. Also, when you start creating a new flipbook, but want to exit without publishing it, you can simply go back to "My Flipbooks" and the flipbook will automatically be saved "as draft".
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
FLIPSNACK IS A BIG PART OF MY BUSINESS
LOVE IT
Pros
LOOKS GOOD AND EASY TO USE WE USE IT FOR A LOT OF MARKETING IN OUR OFFICE
Cons
I HONESTLY COULDN'T TELL YOU THAT I HAVE A NEGATIVE
Response from Flipsnack
Hey Nicole!
We very much appreciate your kind words and amazing review!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
An advanced and intuitive tool for publishing content
Possibility of distributing publications and magazines on the Internet via a simple hyperlink. Significant reduction in distribution costs.
Pros
Easy navigation in the application, a number of options allowing for a more attractive visualization of the publication
Cons
It is not possible to edit the content of the publication after it has been saved in the system
Response from Flipsnack
Thanks for the review, Ireneusz! I just wanted to confirm whether the publication you mentioned was created from scratch or if it was a PDF that was converted into a flipbook. These are two different scenarios, and our support team would be happy to assist you further. You can get in touch with them via live chat or email at [email protected]
- Industry: Sports
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Great way to promote our product
We use fewer printed brochures nowadays. Flipsnack is the right tool for us to promote our product.
Pros
We offer international tournaments and this is a great way to promote these tournaments in different countries. Especially the video implementation in the magazines is a great tool to give an extra dimension to our presentation.
Cons
No specific items come to mind so we are satisfied
Response from Flipsnack
Hey, Jan! Thank you so much for taking the time to leave this review :)
Love the fact that you mentioned our video integration tool as it's something that we're quite proud of as well. <3