Flipsnack Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Flipsnack

Flipsnack is a web application that allows users to create interactive digital publications such as magazines, brochures, flyers, and product catalogs, directly in the browser. They can design their page flip publications...

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Feature ratings

Value for Money
4.2
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4

Browse Flipsnack Reviews

283 of 283 reviews
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Pritam
Pritam
  • Industry: Graphic Design
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 26/02/2023

Great platform for me

I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.

Pros

Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.

Cons

Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.

Response from Flipsnack

Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options.

Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform.

Your kind words made our day! Thanks for recommending Flipsnack to others. ����

Replied 09/03/2023
Cameron
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/09/2023

Easy to Use and Affordable

We find it easy and overall affordable to provide our clients with these magazines. It is a great value add for us. Additionally it allows us to present our marketing material in a unique and upscale way

Pros

The creation/editing of magazines is really easy, and I love the features that are now in editing (e.g. hyperlinking). Once created the magazines are easily shareable and you can whitelabel the sharing and magazine. And there are no ads when you share, which is important to our clients. It is easy to search for and organize magazines.

Cons

The enterprise pricing/setup for additional magazines could use modification for companies that have/keep many magazines on hand. We have to go in and delete old magazines to keep the number down to 1000. The cost to add more magazines was too pricey for us.

Response from Flipsnack

Your feedback helps us a lot, Cameron. Thank you!

Replied 25/09/2023
Glenn
  • Industry: Executive Office
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

1
Reviewed on 06/01/2025

Too expensive. Heyzine is way better!

Too expensive. Heyzine is way cheaper and just as good!

Pros

It created good flipbooks but no different to others out there that were A LOT cheaper

Cons

The cost and experience when asking for a refund as upgrading didn't allow me to do what I thought it could.

Response from Flipsnack

Hi,

Thank you for your feedback. We’re sorry to hear that you found our pricing and refund process unsatisfactory. We understand that cost is an important factor, and we empathize with your concerns. Our pricing reflects the value we aim to provide, including the robust features, ease of use, and professional-quality flipbooks we strive to deliver.

That said, we always want our users to feel that they’re getting the best possible experience. If there’s something specific you feel didn’t meet your expectations or if you'd like to discuss your refund request further, please don’t hesitate to reach out to us at [email protected]

We appreciate you giving Flipsnack a try, and your feedback helps us improve.

Replied 08/01/2025

Top Flipsnack Alternatives

Adobe Digital Publishing Suite

Tamiko
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 15/09/2024

Don’t sleep on Flipsnack

I can honestly say I had a great experience and would highly recommend!

Pros

First time user and everything was very easy to navigate. It’s fun, easy, proving the digital world is evolving.

Cons

I had never heard it before now. Advertising department needs to push how amazing Flipsnack is.

Response from Flipsnack

Thank you for your fantastic review and for giving Flipsnack a try! We’re thrilled to hear you found the platform fun and easy to navigate—it’s our goal to make digital publishing as seamless as possible. We also appreciate your feedback about spreading the word and are always looking for ways to reach more people. Thank you for the recommendation, and if you ever need assistance, we're here to help!

Replied 28/10/2024
Sarah Jane
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2023

Flipsnack for the win!

Flipsnack helps me to share information and hold archival records for a volunteer-run arts organisation with no funding. The decent price point combined with the usability, professional look and great customer service mean I don't ever want to use another service.

Pros

Amazing customer service. On a particularly stressful issue, (which was my own fault!) I found the customer service to be understanding, human and helpful. A solution was quickly found and I was talked all the way through the process. Professional and clean appearance to audience/viewers.Super easy to upload content and export outcomes - it is a very usable platform interface.Ability to embed published books on websites as well as share links to Flipsnack.

Cons

The pre-made packages are quite restrictive.

Response from Flipsnack

Thank you so much for the review and feedback, Sarah Jane. It helps us a lot! We are so happy you like Flipsnack!

Replied 24/07/2023
Verified Reviewer
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 15/11/2023

Horrible platform lacking fuction and customer support

Pros

We were initially attracted to Flipsnack for the PDF flip feature and the ability to add in image carousels, videos and use our domain.

Cons

The platform doesn't hold your font formatting - meaning after you finish your project and preview, and you return to your edit screen all the copy returns to a small black font - a nightmare.

No data features - your reports and decks have graphs and pie charts. They can't build them nor can they be animated in any way.

The builder is beyond terrible to use. You expect a Canva type experience, however, this platform is lightyears behind.

Incredibly overpriced to get all the functions they advertise. Once Canva adds these capabilities this platform will be obsolete.

Customer service is only available a few hours a day. Every time we tried to contact support it said they were closed. We tried in the evening, morning the next day and afternoon - nothing.

Response from Flipsnack

Hello, We're very sorry to hear that you've had such a negative experience with our platform.

It's disheartening to hear that you've tried to contact our support team but couldn't receive assistance due to our working hours.

We will definitely consider your feedback and use it to further advance our platform, but we would love to hear more about what we could improve to make your experience better.

If you are willing to share some more details about this with us then please send us an email at [email protected] or you can reach our Live Chat which is available from Monday - Friday, 6 am - 11 pm GMT

Replied 28/11/2023
Beckie
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 19/09/2023

Flipsnack is fabulous

We've had a great experience with Flipsnack and really appreciate the non-profit discount.

Pros

Flipsnack allows us to promote our materials on-line so that readers can easily "Flip" through pages like they would a magazine and not lose continuity while they are reading a multi-page document.

Cons

It would be helpful to be able to have additional documents included within our subscription tier. Otherwise, it is great!

Response from Flipsnack

Thank you so much for the review, Beckie. We are so happy you like Flipsnack this much! Your suggestion will be discussed with the team.

Replied 25/09/2023
Dan
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/09/2023

Creating an in-flight experience that flies

FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.

Pros

Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.

Cons

We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.

Response from Flipsnack

Thank you so much for taking the time to leave this review, Dan!

Could you please share a few more details with us about the slow page turning?

Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks.

Just leave us a message on our live chat or email us at [email protected] 😊

Replied 16/10/2023
Sian
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

3
Reviewed on 20/09/2023

Good platform but has a few kinks

Pros

Accessibility is great feature as this was a selling point when choosing a provider, which others didn't offer (at the time of choice). The ease of use overall is good and I do admire that Flipsnack is always evolving and bringing out new features to improve the platform.

Cons

I have experienced difficulty with important features such as text editing saves which is critical. I would also say that some of the features need finessing/improving as they can be quite limiting/basic or generally quite glitchy.

Response from Flipsnack

Thank you for your review, Sian! We appreciate your feedback and will continue to improve our accessibility features for a better experience. Your suggestions will be shared with the team.

Replied 25/09/2023
Caitlin
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/01/2025

Good Software For Creating Digital Magazines, Catalogs, etc.

Flipsnack is a great choice for making items such as catalogs and newsletters but certain things and features can be prohibitive to smaller business owners such as cost, etc.

Pros

I love that it has tons of customization options such as colors, fonts, videos, and even animations which makes it a great choice for a wide variety of flipbook projects and Flipsnack also has a large variety of templates to choose from.

Cons

I don't like that the features on the free plan are severely limited and it can sometimes struggle with larger files and relies heavily on the user having a stable internet connection.

Response from Flipsnack

Thank you for your feedback! We’re glad you enjoy the customization options and templates. We appreciate your input on the free plan limitations and performance with larger files—this helps us improve. If you have any specific needs, feel free to reach out to our support team at [email protected]

We’re always here to help!

Replied 10/01/2025
Annika
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 19/09/2023

Client Magazines on Flipsnack

Pros

I enjoy the page flipping experience. It feels like an upgrade from a regular pdf attached to an email.

Cons

I want to send my publication straight to clients in full-screen mode without flipsnack branding or anything else on the page.

Response from Flipsnack

Thank you for your review! If you need assistance with the situation you mentioned, please contact our support team via live chat or email at [email protected].

Replied 25/09/2023
Denise
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 10/11/2023

Great service for the cost

Pros

It's has a very easy to use UI, and customer service is amazing.

Cons

A great product that still needs a few more features.

Response from Flipsnack

Thank you so much for your review, Denise!

I'm delighted to hear that you find the platform easy to use and that you enjoy the support received from our team.

Regarding these missing features, could you please send us an email with more details about these features?

We would love to take a look and see what ideas you have for us.

You can send the email to this address: [email protected]

Replied 17/11/2023
Robert
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

Great product for publishing!

Pros

Flipsnacks ease of use and customer support

Cons

I can't remember off hand but I do remember some functionality being restrictive.

Response from Flipsnack

Thanks a lot for the review, Robert!

Replied 25/09/2023
Barbara
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/09/2023

Great Digital Flipbook Maker!

We have loved using this platform, it's easy to use and allows for branding (with the premium subscription) it's just overall a great way to produce an interactive marketing and sales piece that is easy to distribute.

Pros

We produce a monthly digest that is distributed to our clients and prospects and this product is so easy to use! Great features including analytics and full screen mode. We love that you can easily embed the link and send out the digest via an email campaign.

Cons

No complaints, it fits the bill for what we need.

Response from Flipsnack

Barbara, thanks for the review. We are so happy you like Flipsnack this much!

Replied 25/09/2023
Dionne
  • Industry: Performing Arts
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/09/2023

Love the product

Loved the support I got from the Flipsnack team.

Pros

It's easy to work with and takes little time.

Cons

I just don't know enough about the options available (my fault not the company)

Response from Flipsnack

Thank you so much for your review, Dionne!

Replied 02/10/2023
Myrna
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 29/12/2022

Flipsnack for Wedding Packages

Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/

Pros

It is easy to share and add to an email. The final look of the product is very nice.

Cons

The software is not user friendly, edits are not easy to do.

Response from Flipsnack

Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].

Replied 04/01/2023
Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2022

Easy to use and consistent

Overall this software is a great tool to present any publication or multi-page collateral. It's a great way to save on printing costs. There is nothing like holding an actual printed book, but for quick digital viewing, this is the best alternative.

Pros

It is very easy to upload your PDF of your book and be confident it will show up exactly how you'd like to present it. There are several easy to understand settings for how to set-up the look & function of your e-book. You can even choose them to be auto-default settings so you don't need to select them every time. There are lots of interactivity features like a Video Widget and auto-finding missing links.

Cons

I haven't ever used it to design the pages from scratch. I always design in Adobe InDesign and just upload a PDF to flipsnack. So I don't know if it has good design features for initial page layout. The one thing that would be nice, is if there was another feature for not just books/magazines, but for folded collateral like a mailed newsletter or brochure, etc. If there was a way to animate for multi-panel designs, like have them unfold and present on the screen the way you would view if it were printed.

Response from Flipsnack

Thank you so much for the review. Your feedback helps us a lot, and it will be discussed with the team. We are pleased to know you find Flipsnack easy to use and that it helps you with your presentations.

Replied 19/12/2022
Joanna
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 16/11/2022

Good but needs improvement

We have been approached by your team a few times if we can have a discussion on how we use it and our needs, since we are a little different of a user. Nice overall, clients really like end result, just wish we can bring the layout end up to our standards a bit more. We have changed our standards to our limitations. Customer service team has always been great.

Pros

The product is very easy to use, has a nice effect when viewing the presentation. Love that we can insert video

Cons

We use the flipsnack a little differently that your publications. We are graphic and content based, and the typography and layout limitations are sometimes very frustrating because they are too basic. There is also no type tracking capabilities for individual words, if you use the generic spacing, it spaces the whole paragraph. Quite basic stuff and may be good for most of your users, we get it. Just frustrating a bit to us. Many times, we have issues when downloading the code and uploading to another website. We would like self hosting option.

Response from Flipsnack

Hi, Joanna! Thanks a lot for the feedback. We are constantly trying to improve the experience our users have with Flipsnack. So all the mentions you`ve made will be discussed with the team. Also, happy you like our colleagues from customer support. They are always here in case you need them.

Replied 21/11/2022
Samantha
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

5
Reviewed on 03/01/2023

Flipsnack Review

Flipsnack has given us the ability to distribute our catalogs without wasting money on printing. It's helping use move into the digital space more.

Pros

What I like most about Flipsnack is its ease of use to display a catalog digitally on a website and still remain interactive like an actual book.

Cons

What I like least is the need to re-upload an entire catalog if there is one change on a single page.

Response from Flipsnack

Thanks for the review, Samantha! We are happy you find Flipsnack easy to use and helped you cut printing costs. Your suggestion will be discussed with the team.

Replied 10/01/2023
Alecia
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/12/2022

NBCOH FlipSnack Review

Great love this site

Pros

Templates and you can include videos. Videos are essential fir us to share our work.

Cons

I have not noticed anything I don’t like. I would like info on how to get what I created printed.

Response from Flipsnack

Thank you so much for the review, Alecia!

Replied 04/01/2023
Laura
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 05/01/2023

Make Your Company Publications High Quality & Professional

I like the product. I tried it out several years ago and have been expanding usage since then, with about 9 publications at this point.

Pros

This software is easy to use, allows you to customize publications in ways that advance your brand and allow you to present your unique message to clients. This platform allows you to lead with high creativity and appearance in your publication. You can customize the content with images, GIFs.

Cons

Lots of cool features are unavailable other than at the highest price tiers.

Response from Flipsnack

Thank you so much for the review, Laura. Your feedback helps us a lot!

Replied 10/01/2023
Ally
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 15/12/2022

Flipsnack is Essential

It allows us to cut down on paper, costs, and our clients find it useful because they can access our materials anywhere.

Pros

The feature I like the most is being able to integrate Flipsnack onto my organization's website. The design of it is really sleek and professional with the dynamic feature. It's really easy to use on the basic level and really beginner friendly.

Cons

If there was an easier way to add links that would be really helpful. The last time I used that feature I was having trouble keeping everything the same size for a table of contents. Since the numbers were fairly small it was difficult to navigate.

Response from Flipsnack

Thank you so much for the review, Ally! The team will discuss your feedback and for sure will find a solution to this issue. We are pleased to hear that it helps you cut down costs. It`s one of our main goals!

Replied 19/12/2022
Jeffrey
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2022

Flipsnack provides a turnkey solution that makes my firm look cutting edge.

Pros

It's ridiculously easy to use and has a high WOW factor. My clients think this takes day to do and that I must be a graphic designer.

Cons

I wish they provided more templated background options.

Alternatives Considered

FlippingBook Online

Reasons for Choosing Flipsnack

Pricing and options

Switched From

FlippingBook Online

Response from Flipsnack

Thank you so much for the review. Your feedback helps us a lot!

Replied 15/11/2022
Laura
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 15/12/2022

Not your typical user

My absolute favorite thing about Flipsnack is the awesome customer service! Whenever I have a question, I get a detailed response almost immediately. I have never had an issue that wasn't solved thanks to the quick and friendly responses.

Pros

I find the product very easy to use. There are many features that make this software a cut above the rest. I love all the different options that are available to make our news magazine look professional, even though it is student driven.

Cons

I am not a typical user, and don't use the software for what it is intended. For a school-run newspaper, it has all the features that we need.

Response from Flipsnack

Thank you so much for the review, Laura! We are pleased to know you like Flipsnack this much!

Replied 20/12/2022
Teuta
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2022

Flipsnack - Emsig Product Presentations

Our customers have the opportunity to view & order our product while engaging in an interactive experience.

Pros

Ease to use platform. Great tools available to create and share interactive content. Expectational customer service.

Cons

The features that we thought were missing in the platform have been addressed and a great number of them have become available.

Response from Flipsnack

Thank you so much for the review, Teuta!

Replied 21/11/2022
283 reviews