User Reviews Overview
About Visual Retail Plus
Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the...
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Agrxis Review on Visual Retail Plus
Overall, my interaction with Visual Retail Plus was fruitful. I was given a complete and user-friendly management tool for my retail business by the software. Keeping track of sales and stock levels was made much easier by the inventory management and reporting options. Every time I had a problem, the customer care staff was helpful and quick to respond. I would advise Visual Retail Plus to other merchants searching for a dependable point of sale system because it generally helped me streamline my business operations.
Pros
I truly value Visual Retail Plus's user-friendliness. I don't have a lot of spare time as a business owner to spend to mastering intricate software programs. I had no trouble navigating VRP and tailoring the functionality to suit my company's needs. The inventory control system is quite effective. All of my items could be simply entered and tracked, even with the addition of particular details and variants like colors and sizes. The reporting tools are also excellent and provide me with current information about how well my company is doing. In conclusion, I heartily endorse Visual Retail Plus to any company owner seeking a dependable, approachable, and all-inclusive point-of-sale system.
Cons
Thus far, my experience with Visual Retail Plus has been very positive and I have not encountered any issues or concerns.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Winner for retailers!
Pros
I can say that it is really a winner software for us in retail industry. it let us manage the other stores easily, plus it is very easy to navigate even our staff can use this software easily that makes them more utilize.
Cons
So far I don't have any complain for this, but i wish that it can be more customizable that would fit with the needs or our company
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Slightly below average experience
Pros
The one this I will say was fantastic while working with this particular product was the help I received from customer service.
Cons
I can’t say I found any features of this product to be especially standout, rather below average from my experience.
Top Visual Retail Plus Alternatives
- Industry: Apparel & Fashion
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Review Source
VRP Review
Pros
As far as point of sales go, many over-complicate systems and worry too much about aesthetics. VRP focuses on functionality and ease of use. Kith has been loyal customers since inception of the company and our sister company, Atrium, has been a customer for 15+ years. Collectively we've made many additional pieces of the software allowing for growth and adapting to a fast pace retail environment.
Cons
Very few downsides of the product, however, some of the integrations with current systems took a bit longer to perfect than I would have hoped for. With that said, VRP did a lot to get these integrations up and running and now work smoothly.
- Industry: Apparel & Fashion
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Review Source
Visual Retail Plus Review
Pros
I've been using VRP for 9 years and have been the main contact person from my company for about 2 years now. VRP is a great POS system and is very user friendly. There's a lot of functions that you can actually use, but us specifically we tend to use a handful which we've mastered. The tech support guys are friendly and relate able and actually make you want to give them a call to assist you with what you need.
Cons
Sometimes there's a long wait and it can take a few hours to get a call back. When the issue is of urgency it can get frustrating to have to wait more than an hour.
- Industry: Apparel & Fashion
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Review Source
Excellent Experience
Pros
This software platform is like a nice bottle of red wine. It has a great formula and it gets better with age in the game of retail. VRP is constantly perfecting, upgrading and listening to the customers needs and that is wonderful thing this day in age. Also, if we ever need support they are always there and truly care about their customers.
Cons
Sometimes I wish their was a manual for each of the modules created in the system but if you play with them long enough you figure it out.
- Industry: Apparel & Fashion
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Review Source
My Review of VRP
Pros
My favorite thing about this product is its level of customization. While the base level VRP system isn't something I'd say would fulfill our entire business needs, the assistance we get from our reps, and their ability to customize the platform to suit our particular practices is really amazing, and definitely something worth noting.
Cons
Due to the nature of our business, VRP is unable to catch up to our rapid sales. On weekends, we have products online that will call for high customer demand. Our web platform Shopify is able to register the sales before VRP does, which causes pretty sizable inventory issues unless adhered to prior.
- Industry: Retail
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Review Source
Responsive support and a plethora of options
Pros
VRP can do almost anything you ask it to. It really feels that it was designed with a full understanding of how a retail store operates, not just some software company trying to check all the boxes so to speak.
Cons
Being a smaller company, VRP can make changes quickly and easily add new modules. Somethings this leads to bugs popping up, although I have to say they are usually able to fix any that are found with 24 hours of their discovery or less.
- Used Weekly for 2+ years
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Review Source
I find it stable, reliable and the technical support is excellent
It helped me get a complete description of my workflow and also the technical service is excellent
Pros
It has an ease of use and is intuitive, I feel it was made to make quick and easy changes in relation to new modules.
Cons
It is a very useful tool because the graphics are not so advanced and I would like it to be more personalized according to the commercial needs.
- Industry: Internet
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Medium-sized software for the retail trade.
Too slow on some spots.
I use it a few times for my clients.
Pros
Very easy to use and that I can accomplish my tasks very easily.
Cons
Atention there may be random errors, reliability.....
- Industry: Apparel & Fashion
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Review Source
Very sophisticated and yet user friendly.
Pros
Perpetual improvement and the numerous methods to optimize your business
Cons
No negatives. They are always there when you need them.
- Industry: Retail
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Review Source
User friendly system
Pros
This is a nicely made system that can do just about anything that you need a system to do in a short space of time.
Cons
The product is neatly put together; however, there are some programs that are top plain and no creativity was added to it. You could tell they didn't put a lot of thought with the design for them.
- Industry: Apparel & Fashion
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Review Source
Review from a Cashier
Pros
It's not a bad program at all! We loved it the first time we started using it, but then, after many updates, there are things that improved and things that just got worse.
Cons
There are too many changes. Because of these changes, there are many more errors than what was there before.
- Industry: Apparel & Fashion
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Review Source
VRP Easy going
Pros
It's a straightforward and easy-to-learn program. I like that it's up to date, and many of the icons I use makes my work a lot easier.
Cons
I like that you can only enter this program through your own personal fingerprint. This prevents any scams from disloyal and untrustworthy persons.
- Industry: Apparel & Fashion
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Review Source
VRP-a good program
Pros
This product has many different uses, but it can be very helpful when you need to get access to information in a hurry.
Cons
There are many downsides to this program, and it can be very frustrating when we are in our busy season. There are program errors and lags in scanning items.
- Industry: Apparel & Fashion
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Review Source
Say no to manual and yes to VRP
Pros
I love this program! We use to do it all manually, but now with everything being scanned and computerize, it's 10 times better for us.
Cons
There isn't much to not like with this program, because it's very simple and to the point where you don't have anything you don't need.
- Industry: Apparel & Fashion
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Review Source
We've come a long way with this system
Pros
I like that everything is so digital and there are many reports to run.
Cons
There are many things I don't like. There are numerous errors when we have an update, there are many error messages that appear, and the system itself doesn't seem like it was well programmed.
- Industry: Apparel & Fashion
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Review Source
Enjoying cashing now
Pros
I enjoying going to work and using Visual Retail Plus, as the POS system is so user-friendly and fun to use.
Cons
We have had a few incidents where we had to go into emergency on the registers, because of problem relating to Visual Retail Plus in the beginning.
- Industry: Apparel & Fashion
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Review Source
VRP Cookies
Pros
The program is easy to train with and can be quick to learn. It is simple and has clear descriptions and icons that are easily understood.
Cons
The program tends to freeze often. This contributes to lost of productivity and customer dissatisfactions.
- Industry: Apparel & Fashion
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Review Source
Inventory Management is on track
Pros
This program really helps you keep track of your inventory, and it makes it easy to adjust if needed.
Cons
This program can get very annoying when you try to do something it doesn't recognize. It just gives an error and closes everything!
- Industry: Restaurants
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Review Source
i am the vp of operations
Pros
They are on time and the price is higher than most, but the fact that they are on time beats the price.
Cons
Of course the price is too high like some companies today. If they could get the price down together than it would be great.
- Industry: Apparel & Fashion
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Review Source
Super easy to use!
Pros
I love how all the icons are organized and easy to locate. It keeps everything nice and organized and helps you finish tasks smoothly and efficiently
Cons
Sometimes, it doesn't save work, and you have to remember to save it.
- Industry: Apparel & Fashion
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Review Source
POS is great
Pros
The POS system Visual Retail Plus offers us is great. It's simple to use, and I like everything about it.
Cons
There are occasions where our registers don't print the receipts. The cause is unknown as far as I am aware.
- Industry: Apparel & Fashion
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Review Source
The best there is
Pros
It's so simple to use, it's amazing! There's really nothing difficult about it.
Cons
Very rarely there are errors in doing receiving of a PO. It doesn't happen often, but when it does happen, it can get on your nerves.
- Industry: Apparel & Fashion
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Review Source
Made to work for us
Pros
This was made specially to work for us using our existing programs, so it makes things much easier.
Cons
I don't have anything negative to say about this product. It works exactly how I want it to work.
