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description: Review of Thrive Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Thrive | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Thrive](/software/1828/thrive-point-of-sale)

# Thrive

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> Thrive is a point-of-sale (POS) solution by Granbury Solutions that helps streamline operations, customer management, online ordering and restaurant marketing. It includes modules for delivery, online ordering, customer loyalty marketing and enterprise reporting.&#10;&#10;Thrive's mobile app allows customers to place their orders and claim loyalty awards. Other features include checkout with on-screen cart pop out for review, address validation and stored payment functionality.&#10;&#10;&#10;While Thrive is suited for multiple food service businesses including fast casual, quick-service and full-service restaurants, bars, pubs and cafes, Thrive was built around the unique needs of pizzerias. &#10;&#10;Multiple software packages available - buy only what you need and pay for nothing you don't.  Support packages available.
> 
> Verdict: Rated **3.6/5** by 21 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 21 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Granbury Solutions
- **Founded**: 1997

## Commercial Context

- **Starting Price**: USD 179.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Software packages starting at $179/month.  Delivery \&amp; Online Ordering included in every system. &#10;&#10;Additional terminals beyond 2 are $35/mo.&#10;&#10;A la carte add-on features and integrations are $75/mo.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Delivery Management
- Delivery Tracking
- Discount Management
- Dispatch Management
- Electronic Payments
- Email Marketing
- Employee Management

## Integrations (4 total)

- Chowly
- DoorDash for Merchants
- KickFin
- PizzaCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)

## Related Categories

- [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software)
- [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software)
- [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software)
- [Restaurant POS Systems](https://www.softwareadvice.com.au/directory/41/restaurant-pos-software/software)
- [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software)

## Alternatives

1. [Gofrugal](https://www.softwareadvice.com.au/software/19891/gofrugal-pos) — 4.4/5 (198 reviews)
2. [Toast POS](https://www.softwareadvice.com.au/software/4997/toast-pos) — 4.2/5 (549 reviews)
3. [HungerRush](https://www.softwareadvice.com.au/software/54585/hungerrush360) — 4.1/5 (76 reviews)
4. [CAKE POS](https://www.softwareadvice.com.au/software/22390/cake-pos) — 4.6/5 (522 reviews)
5. [Simphony POS](https://www.softwareadvice.com.au/software/185731/oracle-micros-simphony-pos-system-for-restaurants) — 4.2/5 (26 reviews)

## Reviews

### "Excellent POS Software" — 5.0/5

> **Jake** | *5 December 2019* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: -Allows for a lot of reporting that alternatives did not allow&#10;&#10;-Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular&#10;&#10;-Support is timely and effective
> 
> **Cons**: Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.
> 
> Overall very excellent piece of software that suits our needs perfectly\!

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### "Thrive POS" — 4.0/5

> **Alan** | *8 August 2019* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: Very functional for a Pizza place.  Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.
> 
> **Cons**: There are constantly issues that take too long to resolve.
> 
> I would recommend Thrive POS to anyone opening an independent pizza shop.

-----

### "Not but bad sales tactics make it horrifying" — 2.0/5

> **Ryan** | *26 January 2023* | Restaurants | Recommendation rating: 0.0/10
> 
> **Pros**: Very goui friendly the online walk throughs
> 
> **Cons**: \[sensitive content hidden\] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs.
> 
> Absolutely miserable, I would consider every one from the salesman to the \[sensitive content hidden\] sketchy and dishonest.

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### "Thrive POS" — 4.0/5

> **Glenn** | *8 August 2019* | Restaurants | Recommendation rating: 6.0/10
> 
> **Pros**: Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.
> 
> **Cons**: Reporting is inaccurate, Daily summary report -  numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated.  Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished.  Tax Summary report -  not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State.  Time slips -  the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error.  Once again employee confidence is low on whether they are being paid accurately.  Updates have not corrected this issue.&#10;We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either
> 
> The business problems we are solving is getting the reports that we need to make informed decisions on our business.  The software makes training new employees easier and faster that the old days of Vitalink.  We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.

-----

### "Thrive review" — 4.0/5

> **jay** | *10 September 2021* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use for both front and back of house user
> 
> **Cons**: Bugs keep appearing on it.But they get on it rightWay
> 
> Overall it is a very good system,looked at others and I would still say Thrive is better

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1828/thrive-point-of-sale)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/1828/thrive-point-of-sale> |
| en | <https://www.softwareadvice.com/retail/granbury-restaurant-solutions-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1828/thrive-point-of-sale> |
| en-GB | <https://www.softwareadvice.co.uk/software/1828/thrive-point-of-sale> |
| en-IE | <https://www.softwareadvice.ie/software/1828/thrive-point-of-sale> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1828/thrive-point-of-sale> |
| fr | <https://www.softwareadvice.fr/software/1828/thrive-point-of-sale> |

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