ApplicantStack Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About ApplicantStack

An applicant tracking system is the foundation of strategic talent management. ApplicantStack capably empowers all stakeholders: internal recruiters, hiring managers, administrators and—most importantly—applicants. ApplicantStack...

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Feature ratings

Value for Money
4.3
Functionality
4.2
Ease of Use
4.3
Customer Support
4.4

Browse ApplicantStack Reviews

1,566 of 1,566 reviews
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Lea
Lea
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Effective Hiring Instrument with Potential for Customization Enhancements

I've had a good overall experience with ApplicantStack. The technology has greatly expedited the hiring process by streamlining the administration of job ads, tracking of applications, and communication between hiring teams and candidates. Time has been saved and manual labor has decreased because to its user-friendly interface and automation features. Still, there are certain things that might be done better, including making the reporting tools more user-friendly and offering more customization possibilities. ApplicantStack has shown to be a useful tool in the hiring process, leading to more effective and coordinated recruiting, despite these little limitations.

Pros

The user-friendly layout of ApplicantStack, which facilitates a quicker and more effective hiring process, is one of my favorite features. Time is saved greatly by having the option to automate repetitive processes and modify workflows. Furthermore, the integrated communication tools facilitate communication between recruiting teams and candidates, increasing teamwork. Robust reporting options enable comprehensive insights into the hiring process, supporting data-driven decision-making.

Cons

The fact that some of the pre-built templates have few modification choices makes it difficult to completely customize the system to meet unique demands, which is one feature of ApplicantStack that I liked least. Furthermore, even though the reporting tool is powerful, there is occasionally a learning curve associated with it, making it difficult to fully employ. It could also be more seamless for certain users to integrate with other HR systems, as data synchronization between platforms occasionally necessitates extra effort.

Response from Swipeclock

Thank you for the great review and feedback Lea!

Replied 14/08/2024
Elizabeth
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 12/12/2024

Elizabeth Hakim's 12/12/2024 ApplicantStack Review

In general, ApplicantStack is fairly user friendly and intuitive. Fore the most part, we've been pleased with the amount of programming for the price.

Pros

I really appreciate the program's cost effectiveness and how useful ApplicantStack is for small to mid-sized companies

Cons

I didn't like the fact that ApplicantStack doesn't have a reference check program or a vendor partner (like Harver). It would also be nice if client support contact information was listed on the main screen after login. Finally, I wish we could reset applicants' passwords to the system ourselves.

Alternatives Considered

UKG Pro

Reasons for Choosing ApplicantStack

We used UKG through a third party vendor and it was not cost effective.

Switched From

UKG Pro

Reasons for Switching to ApplicantStack

Cost and user friendliness were the main factors.
Amber
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 06/12/2024

HR Coordinator

Overall, it is user friendly and self explanatory.

Pros

Easy to send onboarding and view applicants.

Cons

The process to move the applicant from Interview to hire for onboarding. Also, if i have to manually put someone in to issue onboarding. The way onboarding is viewed on the applicants end with medical questionnaire confuses them often. So does the direct deposit form. Sometimes the applicants do not roll over to the Wellsky and there is no clear reason why.

Top ApplicantStack Alternatives

Judy
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2024

Meets all our needs

It has been a life saver. So easy to post jobs to public job boards and edit and make changes.

Pros

It is easy to use. Very adaptable to different situations. We love the program because even when people are not good with electronic applications, we can provide a paper one and upload it and still use the ATS system. It is also VERY cost effective!

Cons

I can't really think of anything at the moment. It seems to do everything we need it to do.

Alternatives Considered

Paycor

Reasons for Switching to ApplicantStack

They were too expensive and not as user friendly.
Amanda
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Absolutely amazing and a must have for any recruiter!

Having ApplicantStack has made recruiting so much easier and more productive. Quality and quantity, then the follow up that the automated system does? Very amazing. Thank you so much!

Pros

Applicant stack keeps our employment ads active and reposted on multiple job boards. The follow up email and texting features with our designated "Myla" has worked wonders for our applicant flow.

Cons

Duplicate applicant entries in our AxisCare system. But I will gladly take that over no applicants at all!

Alternatives Considered

Indeed, ZipRecruiter, Monster+ and CareerBuilder

Reasons for Switching to ApplicantStack

The automated services and usage of our "Myla" for texting and emailing.

Response from Swipeclock

Thank you for the great feedback! We’re thrilled to hear that ApplicantStack has improved your recruiting process. Thanks for choosing ApplicantStack over other platforms—we’re here if you ever need assistance!

Replied 09/01/2025
Shiloh
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

Review From Visiting Angels of HURST TEXAS for Applicant Stack

We are extremely pleased with our switch from Indeed TO Applicant Stack. It helps the process go very smoothly and extremely detailed for other office staff reference, as needed.

Pros

Easy access and always receives immediate feedback or responses when we have questions regarding the application. We love how you can change the status for the applicant, so we are all aware of where they are during the hiring/deactivation process.

Cons

How it says the next step in the process, on the home page, instead of the process they are currently in.

Response from Swipeclock

Thank you for your fantastic feedback! We're thrilled to hear that ApplicantStack has made your hiring process smoother and more efficient, and that it’s helping your team stay on top of applicant statuses.

Replied 07/01/2025
Yajaira
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2024

Great overall

Great experience. We never had to call customer service since it was easy to utilize.

Pros

Easy to use, customize, and organize your resumes/applicants.

Cons

It probably will be the duplicated profiles for the same applicant.

Barbie
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/12/2024

Great Product, Great Price!

We have had great success with our recruiting from Applicant stack,

Pros

The ability to post to multiple sites with one job listing at an affordable rate.

Cons

Learning to utilize the platform with no guidance from Applicant Stack representative.

Alternatives Considered

ZipRecruiter

Reasons for Switching to ApplicantStack

Affordablility for our small business. User friendly platform.

Response from Swipeclock

Thank you for your positive feedback! We're thrilled to hear that ApplicantStack has been successful in helping with your recruiting efforts, and that the affordability and ease of use have been key benefits for your small business.

Replied 07/01/2025
Kimberly
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2024

A MUST HAVE SOFTWARE PROGRAM FOR ANY RECRUITER, & OR HR DEPARTMENT TO STREAMLINE THIER...

I am so incredibly pleased with the capabilities of ApplicantStack. This software has saved myself and team hours weekly in our communication with one another, streamlined candidates especially those who repeatedly apply. Makes a huge difference in efficiency and communication within the team with the transparent notes section, so we can track the entire process with each candidate. As well as see if we previously interviewed someone for another position so we make the best use of our team's time. It also makes the process so much smoother for the candidate, we have all the information at our fingertips easily when they call back on a status for a position, or to schedule an interview after we left a voicemail. It makes us look so put together and polished. The automation on the rejection letters also shows the professionalism and streamlines the process so much saving us so much time while giving the candidates the clarity they seek.

Pros

What I love about ApplicantStack is it enables me to easily track the status of new, pending, and old applications/resumes. It streamlines the entire communication process with our team by the notes section and assigning stages. And the automation of rejection emails saves us thousands of hours along with increasing awareness with our applicants, as just because they weren't the right fit for one position they very well may be for others. It has made the hiring process, interviewing, and pre-screening so efficient that even the candidates are impressed when they call back to schedule an interview after we left a voicemail, and within seconds we have all of their information and resume at our tips. It makes us look like the professionals we are.

Cons

The only constructive criticism I have is so minor, if there was a way to select and possibly there is a large group of people to send all rejection letters out for the same time for the same position without having to do so manually, but this feature may already be in place I just don't know about it.

Response from Swipeclock

Thanks again for your valuable feedback—we’re excited to continue supporting your team’s efficiency!

Replied 06/01/2025
Gregory
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 17/12/2024

ApplicantStack - Wonderful Expereince

I found ApplicantStack very easy to use and navigate. They had many integrated tools that could be added as well, which made the Recruiting and Onboarding process much easier to communicate with the candidate. This ensure thorough communication of the onboarding expectations and process.

Pros

The customizable URL's you can create for positions to send to Internal Recruiters and Recruiting partners was an extremely useful feature. It allowed us to easily track and associate candidates with sources.

Also did enjoy the customizable reporting.

Cons

The fact that the only way to associate replicated candidates who were applying or submitted was via email address. Would be good if there were other filters we could set to see for candidate replication, upon applying or submission.

Would like if they had some sort of graphical report (and customizable). The reports are able to be exported and then can be used to create a graphical report, but would be nice if there was a way for ApplicantStack to have a Tool integrated for this.

Heather
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2024

Look no further than ApplicantStack!!!

I've had the pleasure of using ApplicantStack across multiple employers, and it has consistently proven to be an invaluable tool in streamlining our recruitment process.

The platform's integration with job boards like Indeed, Google Jobs, and Glassdoor is seamless, allowing me to manage both internal and external job postings with just a few clicks which has significantly reduced the time I spend on administrative tasks.

The use of templates in ApplicantStack ensures that candidates receive consistent communication and are kept informed about the status of their applications PLUS it saves me the time of writing the same communications over and over. This feature has garnered positive feedback from many candidates, who appreciate the transparency and efficiency of the process and said this has stood out amongst other employers they've applied to.

One of the best features for me is the ability to use screening questions WITH scoring to quickly sort through applications and identify the most qualified candidates with highest scores. This helps me present top candidates to hiring managers quickly and then I continue sorting through the rest. I do personally review all applications so we do not fall into any sticky AI discrimination compliance issues but this allows me to target most qualified candidates first.

The platform is also very user-friendly, both for HR professionals and candidates. While we currently don't allow managers direct access to the system due to our size, I can see how this feature would be incredibly useful for larger organizations, further streamlining the hiring process. Plus there are features we don't even use like interview forms, tasks, etc. (which would really come into play if there were more users or spread out geographical locations vs they can just come to my office or vice versa).

Additionally, the ability to text candidates directly through the platform—without using my personal phone—has been a game-changer for maintaining work-life balance and ensuring all communication is recorded in the application history.

Overall, ApplicantStack has been a fantastic tool, with excellent customer support whenever needed. If I HAD to come up with a negative (and it's really not), it is that the platform is highly customizable, so the initial setup and configuration can require some trial and error and extra time setting up templates, workflows, etc. However, this is a small price to pay for the ability to tailor the system to fit our exact needs. I highly recommend ApplicantStack for its robust features, ease of use, and cost-effectiveness.

Pros

Seamless Integration: Connects effortlessly with job boards like Indeed, Google Jobs, and Glassdoor.
Time-Saving: Streamlines job posting and candidate management, saving significant time.
Consistent Communication: Templates ensure all candidates receive timely updates.
Effective Candidate Screening: Screening questions and scoring help quickly identify top candidates.
User-Friendly: Easy to navigate for both HR professionals and candidates.
Text Communication: Allows for professional communication with candidates without using personal devices.
Great Customer Support: Responsive and helpful tech support.

Cons

Setup Complexity: Customization options can make initial setup time-consuming.
Potential Learning Curve: Trial and error may be needed to configure the system to meet specific needs.

Response from Swipeclock

What. A. Review! Thanks Heather. Any interest in going a bit further with a testimonial or case study? Let me know! You can reply to this review or email me directly.

Replied 21/08/2024
Robert
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 19/08/2024

I would work there if I could

I think the product is amazing. The features rival those of the more popular systems. I honestly would work there if I could. I have implemented the ATS solution in several places. As an HR leader, you just can beat it!

Pros

The ability to add my own forms and pull in repetitive data like name, address, etc. The onboarding process is seamless.

Cons

It is not a full HRM solution. I wish it would intergrade with, Oracle Cloud, Peoplesoft, Workday, Success Factors, ADP Workforce Now, Namely, etc..

Alternatives Considered

ADP Workforce Now

Reasons for Switching to ApplicantStack

Value of the features is unmatched for an ATS.

Response from Swipeclock

What a review Robert! Feel free to check out our careers page at any time!

Replied 21/08/2024
Susan
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 13/08/2024

A great applicant tracker with added benefits.

We love that we can place an ad and it post to other boards with a few clicks.

Pros

Keeps an employee's info and documents in one place.

Cons

With multiple profiles you can't see what the other profile is doing so we end up just using one sign-in. It's useless to me to have two sections of hiring and onboarding.

Alternatives Considered

HRdirect Smart Apps

Reasons for Choosing ApplicantStack

Applicant Stack has more features which are more easily accessed and utilized.

Switched From

HRdirect Smart Apps

Reasons for Switching to ApplicantStack

Features, including the jobs being posted to other job boards, accessibility, and price. The onboarding side is really helpful.

Response from Swipeclock

Thanks for the great review Susan!

Replied 16/08/2024
Philip
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2024

Great low cost ATS

I use it everyday to track candidates thru the hiring process.

Pros

Ease of use, ease of set up. Low cost, high value system

Cons

Not the greatest for reports. Also resume parsing is not the best

Alternatives Considered

iCIMS Talent Cloud

Reasons for Switching to ApplicantStack

price and ease of set up. I knew of another company that had completed the implementation and I was able to 'copy' their implementation

Response from Swipeclock

Thanks for the great review Philip! And below is a link where you can learn more about reports.

https://helpas.payrollservers.info/s/article/Reports

Replied 23/08/2024
Teela
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 19/08/2024

Great tool to recruit candidates

What I like the most from using ApplicantStack is that we can post all our jobs in one place and share it with multiple job boards.

Pros

The application for candidates to apply is very user friendly

Cons

Having to pay separate fees to utilize certain job boards

Response from Swipeclock

Thanks for the great review Teela!

Replied 21/08/2024
Allison
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/08/2024

We LOVE Applicant Stack

Helpful and knowledgeable sales and onboarding team who promoted a great and very affordable option.

Pros

Customization and control over the workflow. I also really appreciate the e-sign features and integration with other softwares and systems.

Cons

I would have appreciated another set up/onboarding meeting when getting started, but the system isn't too complicated, and we self-served ultimately.

Alternatives Considered

JazzHR and Workday HCM

Reasons for Switching to ApplicantStack

Cost and benefits, e-sign, knowledgeable sales, quick onboarding

Response from Swipeclock

Thanks for the great review Allison!

Replied 21/08/2024
Elizabeth
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
4
Customer Support
0

4
Reviewed on 19/08/2024

Okay but could use some tweaks

Pros

It was pretty easy to move applicants from one part of the application process to the next.

Cons

You couldn't just mark someone as hired unless they did the new hire portion through it as well. We had an entirely different process for new hire paperwork and it just made it a huge mess after awhile. Also didn't like that there wasn't an option to text/email directly from the system, it would make it much easier to keep track of those if there were an all in one sort of thing.

Response from Swipeclock

Thanks for the review and feedback Elizabeth. I'd like to connect you with support or account management to address some of your concerns. You can reply to this review or email me directly.

Replied 21/08/2024
Lee Ann
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 13/08/2024

10 Years with ApplicantStack

I have used ApplicantStack for over 10 years. My current company and past company. When there is a glitch the help center tells me there is no issue. It can take weeks for it to be corrected. I have not found a better ATS, but I look forward to future upgrades to make it better.

Pros

easy to add new applicants and resumes. It allows me to set up and add new jobs as needed.

Cons

The information does not always update in the system or the system cannot read the resume.

Response from Swipeclock

Thanks for the great review Lee Ann!

Replied 14/08/2024
Marsha
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2024

ApplicantStack is easy to use

My overall experience has been wonderful. Any time I have had a question, their customer service representatives have been very helpful. The system is easy to use and affordable.

Pros

The system is easy to use, easy to navigate and the managers think it really easy to view candidates. It truly is the easiest system I have ever used.

Cons

Nothing/It was easy to implement and easy to use

Response from Swipeclock

What a review! Thank you Marsha!

Replied 21/08/2024
Josee
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/08/2024

Happy Customer

The quality of the product has been a key for us. The ability to add documents is the most useful feature for us.

Pros

The flexibility is key for our company.

Cons

The learning curve but it’s understandable considering it was new for us.

Response from Swipeclock

Thanks for the solid review Josee!

Replied 21/08/2024
Frederick
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Very Easy to Use and Productive

It has been very easy to learn to start using ApplicantStack and keep track of hiring throughout the entire company.

Pros

Very easy to navigate and use. Easy to move through multiple applicants and schedule appointments and set reminders.

Cons

Can sometimes get a little crowded but very easy to clean up.

Response from Swipeclock

What a review! Thank you Frederick!

Replied 16/08/2024
Logan
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 19/08/2024

Streamlining Hiring for Small Business

It has helped our small family run business streamline our hiring process. It also allowed us to put a spanish application online helping us hire with a language barrier.

Pros

I like that it allows me to store old applications. It lets me go back and review applicants when i am ready to hire.

Cons

Haven't found anything i don't like. It has everything we need as a small business.

Response from Swipeclock

Great review Logan! Helping a family business streamline hiring is a great story!

Replied 21/08/2024
LaTosha
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

great platform for recruiting

excellent and very helpful with recruiting and keeping track

Pros

great way to track hiring process - keeping track of who applies and when and if the applicant isn't a fit keeps it documented

Cons

nothing great platform - keeps everything organized

Response from Swipeclock

What a review! Thank you LaTosha and happy hiring.

Replied 14/08/2024
Dr. Marcia
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
1
Customer Support
1

2
Reviewed on 26/08/2024

Applicant Stack needs Customer Service Training

Not good overall. They needlessly lost a customer simply by ignoring me. Both in person and customer service ticket.

Pros

The reps spent time walking me through the system and that's where it ended.

Cons

The fact that no one addressed my concerns that my jobs didn't seem to be live. I cancelled and asked for a refund, but don't recall any follow up. They seem very unresponsive and indifferent to their customers.

Courtney
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/08/2024

Recruitement

I love it, its a great tool for recruitment

Pros

Applicantstack is a very good tool for recruiting

Cons

Applicantstack is a wry good tool to use for recruitment. Ive been using it for over 5yrs and its been great

1,566 reviews