--- description: Review of Google Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Google Chat | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/4594/team-communication/software) > [Google Chat](/software/186133/google-chat) # Google Chat Canonical: https://www.softwareadvice.com.au/software/186133/google-chat Page: 1 / 96\ Next: [Next page](https://www.softwareadvice.com.au/software/186133/google-chat?page=2) > Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive. Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience. Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures. > > Verdict: Rated **4.5/5** by 2379 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2379 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Please contact Google directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Calendar Sync - Collaboration Tools - Conferencing - Data Import/Export - File Sharing - Mobile Access - Progress Tracking - Real-Time Chat - Reminders - Screen Sharing - Search/Filter - Single Sign On - Task Management - Third-Party Integrations - Video Conferencing ## Integrations (6 total) - Gmail - Google Calendar - Google Docs - Google Drive - Google Meet - Google Workspace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10941 reviews) 2. [Telegram](https://www.softwareadvice.com.au/software/146545/telegram) — 4.7/5 (6406 reviews) 3. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews) 4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5059 reviews) 5. [Google Workspace](https://www.softwareadvice.com.au/software/344998/google-workspace) — 4.7/5 (17484 reviews) ## Reviews ### "Perfect for Quick Communication" — 5.0/5 > **Amee** | *22 December 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to use. It's easy to communicate quickly with others. You can send links, invites, images, gifs and more which is great. > > **Cons**: There is not a thing that I do not like about Google Chat due to its amazing ease of use. I have no complaints. > > It has been a game changer for work. It is easy to send messages back and forth with coworkers and helps keep us all on the same page. I love that it offers group chats too\! ----- ### "Simple, seamless communication" — 4.0/5 > **Anonymous User** | *12 November 2024* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: I like the tight integration with Google Workspace—easy to share files, access Google Docs, and stay in sync with team projects without leaving the app. > > **Cons**: It lacks advanced customization options and some more robust features, like full threading capabilities or deeper integration with third-party apps compared to alternatives like Slack. > > Google Chat works well for basic communication needs and integrates smoothly with other Google apps, but it can feel a bit limited for more complex, feature-rich conversations or large teams. ----- ### "Better after the update" — 4.0/5 > **Venkanna swamy** | *23 July 2022* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The notifications. In old version, I don't used to get proper notifications for calls. The updated version is really good and easy to use. We don't need to segregate the group chats and personal chats from now. This is one of the good options given by the developers and I love it The best thing in this app is we can now get the mail ids easily. In older version, it was hard to find a mail id when we get a message from an unknown user and now there is no such problem. additional option- Pin the conversation this was no there in old version. Easy to share photos, Gifs and easy to create meetings. One more best feature is we can easily organize our events in calendars. The font change option is good. Slide left to unread and slide right to pin really good. Overall the new version is very good > > **Cons**: I would love to see the below options which are currently not available in Google chat. 1. Voice messages 2.Private/Temporary chat option There is one more problem which the developer team has to look into- video calls. The video calls quality is not really good in this version. I was expecting a changeover but the quality of video calls are still the same. > > Overall I would give 4 out of 5 and the app is trust worthy. ----- ### "Great software, but can be even better with a good mobile app." — 4.0/5 > **Mike** | *30 December 2025* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: Google chat is incredibly responsive and convenient. It is included in GSuite so relatively affordable compared to slack. The interface on the web is extremely polished and efficient. Learning curve is low, and feature is extensive. There are tons of integration that works with gmail and gcal. > > **Cons**: I think the customer service of Google can be improved. It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments. I also think the mobile app can be improved. The images are downsampled in such a fashion that it's barely readable. > > Overall I'd say gchat is solid. With good integration with google meet and calendar, it is a solid choice for business customers. ----- ### "Instant messaging" — 5.0/5 > **Chad** | *8 January 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Google chat is easy to sign in using Google account and it's integrated with Gemini AI > > **Cons**: Google chat allows instant messaging and sharing ideas. > > Google chat is easy to use for creating communication space. ----- Page: 1 / 96\ Next: [Next page](https://www.softwareadvice.com.au/software/186133/google-chat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/186133/google-chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data