Wave Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Wave

Online accounting software that provides features including invoicing, billing, payment tracking, payroll management, finance management, credit card processing, and receipt scanning. Wave Accounting is designed to help businesses...

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Feature ratings

Value for Money
4.6
Functionality
4.2
Ease of Use
4.5
Customer Support
4.0

Browse Wave Reviews

1,653 of 1,653 reviews
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Rachid
Rachid
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2024

Wave Review

Wave is a program that is intended and implemented for helping businesses streamline processes.

Pros

Bank account management : with Wave you can manage all your bank account.

Cons

The program helps you through all its indicators to make business decisions.

Brigitte
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Raving About Wave

I have been using Wave for our small business bookkeeping for the past five or six years and love the ability to connect my bank accounts and credit cards and run weekly, monthly, and yearly reports.

Pros

For our small business, it is nice to have an affordable accounting option.

Cons

I wish they had not done away with the free scan receipts feature. I still pay for it, though.

Alternatives Considered

QuickBooks Desktop

Reasons for Choosing Wave

QuickBooks was much more expensive and had may more features than I needed for a small business.

Switched From

QuickBooks Online

Reasons for Switching to Wave

Wave was less expensive and easier to learn and teach to our employees.
Brie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 14/12/2024

Good for Small Business That Doesn’t Need Job Costing

This is a great app for small businesses or startups that don’t need job costing and don’t have complex accounting situations.

Pros

Its free version is pretty robust. You can add your branding to forms. You can accept payments.

Cons

Not a good app for job costing Or if you have multiple projects under one customer. Not robust enough for complex accounting situations

Alternatives Considered

FreshBooks and Zoho Expense

Reasons for Switching to Wave

Because it offered the most robust system for free

Top Wave Alternatives

Perry
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/10/2024

Great option for free bookkeeping software

Wave provides fantastic value given its price point.

Pros

Wave has a free, entry-level accounting software option that makes it a no-brainer for new small business. I'm able to use their free tier to reconcile my accounts, automatically import transactions, send professional invoices, and produce financial reports without increasing my overhead. The value provided by Wave given the $0 price tag is huge.

Cons

I have encountered two notable bugs within their software. First, despite efforts to fix it, the Sales Discount account is backwards (it records as a revenue account rather than a contra-revenue account). Second, I've encountered a rounding error within bills that has resulted in my Accounts Payable account being a few cents off even after all bills are paid. There are workarounds that I use weekly to overcome these errors, but Wave has not fixed the errors nor published a timeline for their resolution for months. Finally, most accountants and bookkeepers use QuickBooks and aren't familiar with Wave, so I don't recommend Wave for anyone with an outsourced bookkeeper or complicated tax situation.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Wave

Wave allowed us to get started for free, and we never looked back.
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2025

Wave really is the way to go!

Once of the easiest programs, I honestly can't find anything to 'complain' about. Supper effective, easy, and the right features for a small business.

Pros

-Very affordable for a single owner small business
-EASY to use
-Makes accounting anxiety free
-You can hire professional bookkeeper if needed
-Can add your accountant to the account with ease
-Can invoice and track customer payments

Cons

-Would love more categories for expenses

Alternatives Considered

QuickBooks Online and Xero

Reasons for Choosing Wave

Xero was increasing their fees and Quickbooks was too costly

Switched From

QuickBooks Online and Xero

Reasons for Switching to Wave

I chose Wave for the ease of use, overall cost, and it's webbased.
Zeah
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 16/12/2024

Wave-Great Free Resource

Overall, it is a good experience and gives small businesses who are just getting started, a way to organize their books and access reporting without a higher monthly software price point.

Pros

Wave is a great software that is free to most users as a way to pull their accounting records together. Clients that I have that use it, think it works great for it being free.

Cons

I do think overall it is a little less intuitive for someone who doesn't have an accounting background. The transaction screen and recording process with it listing everything in the main screen, is sometimes hard to track, especially if all the accounts are selected. Great for basic bookkeeping, but more complicated businesses with more transactions & accounts, I would recommend a more sophisticated software.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Wave

Cost of monthly subscription relative to the product features offered
Noureddine
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 08/12/2024

perfect app

I used it for more than 5 years and it help me a lot for my daily tasks as invoice customers , purchase in and accounting accounting tax statement

Pros

it's perefect app it help for accounting management, invoices and tax statement

Cons

for the option pay roll it's not available in Quebec

Alternatives Considered

QuickBooks Online

Reasons for Switching to Wave

it's easy to use and has all what I need and it help me in manage my work
Andrea
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Wave is Amazing!!

Great experience overall and I have been using this software since 2020.

Pros

Wave is easy to use and a huge time saver when it comes to tracking expenses and doing reports. Best thing about it is that it is free for the starter edition.

Cons

You can’t send an estimate directly through Wave without the paid plan but it is a small issue.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Wave

Cost was an important factor along with was of use.
Hannah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/12/2024

Easy to use, great for the price

I really enjoy wave, I've been using it for over 5 years and it super simple and easy for the client to pay invoices.

Pros

It is super easy to use and very affordable for the start-up business owner or side hustler.

Cons

It has limited features in some areas, like payroll, but if you're a solo team, that doesn't matter.

Alternatives Considered

HoneyBook, Stripe and QuickBooks Online

Reasons for Choosing Wave

Because quickbooks was too expensive for my needs

Switched From

QuickBooks Online

Reasons for Switching to Wave

Because it had what I needed for invoicing for the right price
Joseph
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2024

Easy to Use, especially for those starting a business

Very easy to use with the basic level being completely free. You would have to be foolish to try anything else, especially when starting a business and having to be concerned about expenditures.

Pros

I have used it for over two years now with great success for my corporation's accounts. I recently asked my accountant if he needed me to get another program to help him with my company's Tax Returns and he flatly said, "No, what you are using now does everything I would want a program to do and is also super simple to use."

Cons

It has all the features I need. I will explore if I can sync it with my corporate credit card to automatically upload entries.

Heather
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2024

Great accounting & invoicing tools for small businesses

positive! I've been using them for 5 years and have needed to reach out for personal help a couple of times. They are attentive and thorough even if you have to wait a little bit. The chat function is pretty thorough & helpful too.

Pros

User friendly, pretty easy to figure out how to do things, simple interface, the free plan offers a lot of tools

Cons

The process for automatically categorizing payments and income doesn't work as smoothly as it could. Their AI tool is alright but makes mistakes. When you use their native Checkouts tool for collecting payments, they are categorized in a way that you cannot fully edit.

Alternatives Considered

Quicken and FreshBooks

Reasons for Choosing Wave

It was too cumbersome and time consuming to manage my own spreadsheet

Reasons for Switching to Wave

Price and ease of onboarding quickly with integrations
Ashley
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 21/02/2024

Accounting without a Cost

I loved this software/app so much that I actually decided to open a personal account and use it for mine and my husbands personal finances! I had been using the good ole trusty excel for this. But this makes everything so much nicer. It imports all my husbands charges and then I can code them and see just where our money is going.

Not to mention, it has help the business I work for be more successful in bringing in a bigger profit!

If you are trying to decided between software's and don't know where to start, try Wave for your business accounting needs.

Pros

The first greatest thing about Wave is that is FREE!!! If you are just starting out, or a small business where overhead and expense need to be kept to a minimum, I recommend this app. It has all basic functions you need like, quotes, invoicing, statements, entering bills, receipts, reconciling bank statements, etc. All of these services including reporting are included in the free software! It has payroll functions for an additional charge, which we have opted out of for the time being. You can even link your bank account to it and it will import all the your debits and credits for reconciling.

Also, this software is super user friendly and you do not need to be a tech expert to understand it. It will set you up with preloaded items it thinks you need for your business and then you can change them or delete them. You can also add new ones super easy while doing this or after the fact. I really love that its cloud base and can be accessed anywhere. This makes it key for me when traveling for work.

Cons

Honestly Wave is pretty awesome that it was hard to find cons with it. The only drawback for me is the reporting. I wish I was able to customize them and select certain data to analyze. The reports are basic and standard, they just don't quite cover what I am looking for in my reporting.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to Wave

I choose Wave due to pricing, that its also stored on the cloud so it can be accessed anywhere at anytime. Also the setup was super easy and done in a day.
Soma
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 08/06/2024

Compact invoicing software

Was positive till a section of the app was discontinued for non-US subscribers.

Pros

I love ease of use and functions that match my business needs.
Allows branding and customisation of invoices. Love that I can clone invoices saving time for repeat services to same clients ( art coaching in my case)

Cons

Disappointed that they removed wave receipts for non-US clients. This particular feature was critical to document hard copies of receipts on the go, into the online wave system. Now their is nothing else to integrate the hard copies of receipts into the wave system

Sheila
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2023

Wave Accounting is the absolute best

Our experince with this program has been great and we would not use another program. Our administrative staff has been able to use the program with minimal training. We love the program and will continue to use it.

Pros

Wave is a simply to use accounting program that allows us to create invoice, receive payemnts, view and print reports and keep up with money that is owed to us. We are able to use this program for all of our accounting and bookkeeping needs. It is so easy to use and the product support is superior to other accounting programs.

Cons

There is nothing not to like about this program

Elvis
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 01/09/2023

Best Account App for Small Businesses

Wave Accounting has saved me lots of time, given me a great brand impression before my clients and saved me money.

Pros

The most impactful features of Wave Accounting for my business are invoicing and receipting. Generally, it was easy to setup and would recommend it for anyone looking for a bookkeeping app specially designed for small business at little or no cost.

Cons

One thing that can be improved is sending of receipts. If it can be possible to send receipts via WhatsApp for clients that prefer communication on that platform, that will be very helpful.

Alternatives Considered

Zoho Invoice

Reasons for Switching to Wave

I liked the look of the platform and ease of use.
alton
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/09/2024

Wave gets two thumbs up

Pros

The software is beyond easy to use. I can design and customize my invoices which helps my business stand out from the rest. Invoices only take a few minutes to create, and clients can pay by clicking directly on the email link.

Cons

I cannot think of any negatives at this time.

Robert
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 18/02/2024

Wave Apps Rocks

Our experience from start to finish was really good.

Pros

Wave Apps was easy to use and easy to setup. It makes our business much easier to run.

Cons

There was really nothing to not like. The product is amazing.

Serene
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2024

What I am Experiencing with Wave

Pros

Wave automates over 86% of manual repetitive accounting tasks such as invoicing and billing.

Cons

I slightly dislike that Wave lack capabilities for global enterprise organizations but it has a robust backend integration capability.

LISA
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2024

I love WAVE!

I love Wave. It makes my life so much easier. Its so affordable and easy to use. Everyone should sue it

Pros

I love everything about Wave. I have been using it for several years for small business accounting. Its connected right to my business account so I never have to worry about forgetting anything

Cons

There is not a single thing I can say wrong about Wave. I have used it for several small businesses of different types and it works for them all!

Celine
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
1

1
Reviewed on 26/11/2023

Worst nightmare during the worst time

About 6 months into the business, we heard of wave. We are based on the west coast, and saw that they were on the east coast in Canada, but we had clients in different time zones, so that was no issue. Starting out, we wanted to make a good impression, so we had 5 clients run through wave, our biggest one being my cousin's boyfriend, although that was never disclosed because it didn't have to be. Further along, readers will understand why I mentioned it. We had transactions that averages between $500-$2000, but he was the main client that we used with wave. Overall, he paid us $12,000 for all of his small businesses as he is an entrepreneur. They saw that he had made many payments within a span of 3 months, and froze our account altogether, saying that they could not release the funds until 6 months had passed, and even gave us the specific day the funds were to be released. We didn't know what to do, so we waited the entire 6 months. When we reached out to them, they told us to collect payment in another way, but they had already collected payment for us, and we can't double charge anyone. It makes no sense. [sensitive content hidden] (her boyfriend) was furious, and tried to call the company several times himself, but THERE IS NO ACTUAL PHONE LINE for them! So all that could be done were emails that were ignored. He had business up in Canada and somehow got ahold of someone, asking to refund his money so he could pay us directly, but again received no response. 6 months passed and we never received our money. My cousin would log on daily and we had our business account linked to it, so all was in order, but all it was was a copy of everything wells Fargo had. We tried for 2 years to get our money back, even after the company was dissolved, with no luck. They decided to close our account (we weren't using it for anything anyway) and gave us the reason that our company didn't have enough of a presence for them. After 3 years and the actual person that paid trying to contact them and no chargeback of any sort occuring, it's quite obvious that there is no fraudulent or suspicious activity whatsoever. My cousin spoke to a different person every day via live chat who never knew what was going on and would forget about our case. One day she finally got to the right person, who saw the mistake on their end, and we finally received our money over 3 years later.

Pros

The only positive thing that I can say about them, is that after THREE years and having to lose the company that my cousins and I started together, we did finally get our money, or rather most of it.

Cons

I will just tell you our story with it. My 2 cousins and I decided to go into business together before COVID happened. We all have degrees in different categories and wanted to join forces. One had a degree in computer engineering, one in graphic design, and I had a business degree although at the time I had a huge following on social media and was working as an influencer. We wanted to help small businesses get their names out, and started a business advertising for them. I used my presence on social media to advertise by word of mouth, while my cousins would design web sites, and create custom logos and business cards for our clients. We began with just friends to test, so we didn't have a set price for anyone. It was also a side gig so we let people set their prices. Thankfully wave was not the only company that we used. I will describe our experience in the next question.

Kevin
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 08/05/2024

Our business runs on Wave

Pros

Free to use most features.
Professional looking branded invoices.

Cons

Lack of support on the free tier.
confusing to set up for non accountants.

Joseph
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2024

The Progressive Finance Managing Platform

The program creates a robust accounting solution, where ever transaction is fully screened and proper follow up done.

Pros

The management of all general ledgers is something the software is well controlled.
There is the transaction recording, where proper accounting is done and budgeting enhanced.

Cons

The capital budgeting details are not well elaborated, and this calls for more involvement with the vendor.

Islam
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/03/2024

Very easy to use

Pros

I like how it workd how it supports our business

Cons

Customer Support
Easy
Billing
Invoices

Verified Reviewer
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 04/07/2024

Great for starting out

Pros

This free option for accounting is amazing for starting up your small business. Easy to use, excellent options for sharing with accounting professionals, optional add ins to extend usability. The reconciliation features are the best I’ve tried.

Cons

Navigating from one area to
Another can be clunky and invoicing can be tedious for adding a new customer. I wish annoperional anonymous guest

Alice
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

4
Reviewed on 22/09/2023

Good for a free app

We have used this app for many years, and given that the version that we use is completely free, I have no complaints

Pros

Easy to produce invoices and record payments on the go via the iPhone app

Cons

Would be useful to have better customisable options so that searching for invoices is easier. Would also be useful to be able to do quotes by the app. Unfortunately we only use this app for invoicing and not expenses due to the fact that scanning receipts is not yet available in the UK.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Wave

It was cheaper
1,653 reviews