Box Reviews

Pros

Box has great storage capacity and many useful tools for editing and syncing items. It's a very flexible, scalable tool

Cons

We rely on Box so much that on the few occasions that it has gone down temporarily, we have been stuck until it's come back online. The good news is that this has happened only once or twice in 3+ years.

Alternatives Considered

Google Docs

Reasons for Choosing Box

Cleaner interface, better user experience, more reliable & capable

Switched From

Dropbox Business

Pros

Easy operation for document cloud storage, file sharing and transfer, document collaboration and secure cloud storage.

Cons

Integration with Windows 11 isn't too smooth and many of my document are not synchronize even after I have mark it for auto-upload.

Pros

I never faced any issues using Box, it always 'just worked'. The interface is intuitive and permissions are easy to apply.

Cons

It's not as widely used as other file-sharing applications so often when you share things with others they need to sign up. It's more convenient to just use Drive or Dropbox since more people are familiar with those

Pros

The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it an incredibly powerful tool for businesses.

Cons

While the platform offers a wealth of features, navigating through them can be overwhelming, and finding specific settings or options isn't always intuitive.

Pros

It’s a good alternative to Dropbox. Easier sharing with team members and downloads.

Cons

Takes a long time for the files to upload.

Pros

Box has a very friendly UI that anyone can start using easily

Cons

It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with

Pros

Box is a great alternative to Google Drive. It provides security.

Cons

It has not as user friendly as GDrive. Could use a bit updating there.

Pros

Its ability to store and share documents.

Cons

lack of noticeable differentiation with competitors in the market.

Alternatives Considered

Dropbox Business

Reasons for Switching to Box

we have used both throughout time based on pricing.

Pros

Being able to use Microsoft programs is the greatest advantage, especially compared to Google drive.

Cons

Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time. It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved.

Pros

I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc

Cons

The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.

Pros

The software is very straightforward to use. It's a simple interface. In its most basic form, it's just a place you can upload, download, and share files.

If you are a (slightly) more advanced user, you can set up "Box Sync" so that a folder on your computer automatically syncs with Box. This is awesome to use as an automatic backup!

Cons

There's not much to dislike, but if I had to nitpick, it takes too menu menus and clicks to do things like (1) delete a file, (2) share a file, and (3) sync a file/folder. These are pretty much the only three things that I ever want to do, but they are hidden behind like 3-4 clicks and menu options.

Pros

I used it and introduced it to my research group when I was in grad school few years back. We also ended up getting a larger size account to fit our needs. University purchasing handled the financial side of it, but I'd like to think our recommendations for enteprise scale buys were taken heed.
BoxSync when used in conjuction with a box account does a great job of doing automatic backups on the cloud, that also help in access from different computers/collaborators simple.
It can handle large file sizes (5 GB file upload limit) for most work, has excellent integration with word processing for online document editing. Note, I have not tried very large single file uploads yet, the largest has been a movie file of 750 MB.
Recently they added notes feature which is useful for commenting while sharing files.
Mostly it is a very stable and secure cloud backup tool, great for workflow and content management in groups.

Cons

I dont know if they ever had a referral program unlike dropbox. No other major drawbacks as a user. By default, it sends a lot of emails whenever anything is changed in the folders. turning off that feature took a while to figure out for me.

Alternatives Considered

OneDrive and Google Drive

Reasons for Choosing Box

Dropbox wasnt giving enough space for the cost back then. Hence we switched to Box.

Switched From

Dropbox Paper

Pros

Box has made our lives a million times easier by empowering us to store, organize, and share files of all types. We save our company assets, photos, Microsoft Word/Powerpoint/Excel docs, PDFs, etc in various folders. We love the ability to tag files so we can find them easily. The document sharing features are excellent. I especially like the preview feature (it's much better than Google Drive's preview option).

Cons

My biggest complaint about Box isn't Box's fault – it's my company's settings. My company chose to have shared file links expire after about 30 days, which is a pain in the neck sometimes.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

Box has a superior interface for storing & previewing non-Google files (ex. Microsoft Powerpoints).

Switched From

Dropbox Business and Google Drive

Reasons for Switching to Box

Box was superior in how files were stored & shared.

Pros

The user interface is very user friendly.
The price is very fair compared with some competitors.
It does provide several features to host and manage documents, other than just hosting them in the cloud.

Cons

It fell behind some alternatives such as OneDrive or GoogleDrive which have much more integrations and document capabilities.

Alternatives Considered

OneDrive, Google Drive, MEGA and HostGator

Reasons for Choosing Box

It used to have better plans to host and manage files.

Switched From

MEGA and Dropbox Backup

Reasons for Switching to Box

Right now, we are employing most of the time Google Drive over any other alternative, since it is pretty straightforward to use, it is fairly easy to integrate with other Gmail users, and it does offer some other features that can´t be found on BOX

Pros

Documents are easily stored and shared through our disbursed team. Having Box eliminates the need to keep local copies of important documents and allow for better control of versions. We have moved all of our Work Instructions and forms to Box for use within our Finance Team and for use by all company members. You can restrict access to ensure only those who need access can have it.

Cons

One thing it took us a while to get the hang of, is locking a shared document while we are updating it. If you don't lock the document, multiple people can access it and update it at the same time. Only upon saving would the team members learn that that we now have multiple copies of the same document and that none of them would be accurate.

Pros

The Box Desktop app actually works to keep files in the cloud until and unless I'm using them, saving precious disk space on users' systems — unlike an unnamed popular competitor. And on the Mac, it works just like an external disk or mounted file share — right on the desktop, in the proper file hierarchy with no proprietary interface to complicate things, or presume how I want to look at my files.

Cons

Tech support can be slow to respond, as its first tier of support is via their forum and email, and I've waited as long as two days to get a response to an issue for a corporate subscription, and it's painfully apparent that the first tier team is reading straight off of cue cards, because they suggest things to try, even when my previous communication states IN DETAIL that I've already done said thing in my own troubleshooting.

Beef up the support staff, pay better attention to what a customer has already said in their communications, and escalate things to engineering quicker, and they will remedy the one, glaring shortcoming in their service.

Alternatives Considered

Dropbox Business

Reasons for Choosing Box

In order to make file services fully remote accessible, and avoid issues that DropBox caused, including the disconnect between local resources and cloud resources.

Reasons for Switching to Box

DropBox sync doesn't work reliably, and the cloud only option often breaks and fills up a computer's storage. in addition, DropBox gets in the way of a MacOS Finder interface to splash their own, proprietary interface that attempts to predict what I want to look at. I want to look at a folder tree, in the windows my own computer provides. Box Desktop gives me that.

Pros

Security is still my favorite feature - I have the confidence that our data is secure and will remain secure. Box meets a number of US based and international security regulations and data compliance requirements, Box makes governance and compliance easy.
Notifications based on file changes or folder changes have allowed us to create "instant workflows" to quickly move data from a variety of locations in the hands of a number of users. This has allowed us to create a system where data is not only securely stored, but able to be quickly acted upon by a geographically diverse group of staff.
Rolling Box seats out to new users is easy, and Box makes a wide variety of training materials available to its users to help them leverage the features.

Cons

There's not much to dislike - the feature set is good and continues to grow. If there is a downside, it is that - like all cloud based solutions - connectivity is required, and that can sometimes be a challenge for my organization is some of the remote international locations where we work.

Pros

Unlimitedspace. With no extra charge. Multiple file types supported

Cons

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people.

Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses.

Box would not reduce the number by 3 licenses even though this was a clear mistake.

They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode.

Canceling. There are many equivalent services with better customer support and lower pricing.

Alternatives Considered

Microsoft SharePoint, Dropbox Business and M-Files

Reasons for Choosing Box

Usability

Switched From

Microsoft SharePoint

Reasons for Switching to Box

We will go ack to sharepoint.

Pros

1. I use the Box Sync feature on a daily basis on my MacBook. Box Sync allows uers to sync folders/files from Box Cloud to your finder so it feels like your just working from finder but it's being backed up the cloud! It's a simple and convenient way for me to access and organize our box files using finder. Our company has a lot of folder/files so I just sync the folders I use the most and I have quick access to my files. Box cloud also has a Box Drive feature which is similar but has one downside which I mention in the Cons section.
2. With Box Sync it's easy to know when your files have been sync to the box cloud with the file icons.
3. Sharing files to internal or external users is simple. Sharing files include a lot of features based on the security levels you want.
4. Another great feature is that it integrates our DocuSign software (e-signatures). I can easily get files signed electronically through Box and not have to log into our DocuSign software. A very convenient feature as I have to get a lot of files signed electronically on a daily basis.
5. Lastly, we basically have unlimited storage!

Cons

1. One con about Box Sync is that it doesn't seamlessly sync files in finder as Box Drive does. There is a slight delay, sometimes a minute or two to sync to the cloud. However, I have to rename a lot of files and I can't just select a file and click "enter/return" on my MacBook to rename files with Box Drive. So I've stuck with box sync for now. But it would be nice if Box Drive would let me rename files easily.
2. I noticed is sometimes when you preview a file it sometimes takes time to load. It's sometimes faster just to open the file to view it which doesn't make sense when a preview should be faster.
3. I noticed is that the name length view is fixed when viewing on the box cloud. Therefore if you have a lot of files in a folder with the same name but different ending, you see all the files with the same name because the end of the filename is truncated. So you aren't easily able to see a specific file other than clicking one the files. At least have a feature where you hover your mouse over the file and it displays the full name of the file or something. It shouldn't require extra clicking just to find your files.
4. It does have a max file size of 5GB

Pros

Box provides an intuitive platform for collaborating and sharing documents with other coworkers, while maintaining significant flexibility on permissions for maintaining security on information as needed. The search functionality and version control have made it easier to find information quickly and helps to eliminate duplication and multiple versions of files. The integration with Office 365 and other service provides have been invaluable in creating efficiencies in our daily workflows. Box's mobile friendly platform makes for simple, yet secure access anywhere when data is needed.

Cons

Box is best used as a web app rather than through the desktop app, Box Drive. When our company started use of Box, we were more familiar with navigation to files through the use of Windows Explorer. Box Drive is Box's app for accessing files through the Explorer. However, Box Drive is slow to update and more difficult to navigate, with more limited features compared to the Web app. Unfortunately, Box Drive still has to be used for certain functions of our work where the web app and/or integrations with our services do not work.

Alternatives Considered

Egnyte

Pros

Box has been the best, most intuitive and complete cloud file storage that can be had within the company where I work . I like the security that it has because that way I can protect the privacy of sensitive company files without compromising confidentiality. Its interface has reached a minimalist style that make Box seem like a simple file manager that comes with Windows, but in this case it's in the cloud. I think the feature of being able to grant access or no to all files is great, this being able to maintain better security when sharing and collaborating within Box. The dark mode allows me to have a more comfortable workflow because I am one of the people who spends a lot of time in front of the monitor and this is a great help for my eyes. I can easily work in collaborative mode and kow who made changes to the file or folder, this make it easier when it comes to projects in wich a team needs to consult or edit files without resorting to other archaic means of sharing information.

Cons

I really like most of the features of this platform but I have small drawbacks compared to some that do not harm the user experience or functionality as much. However, I would like the to improve those aspects because Box would be much more complete and attractive. Among the aspects that I want to improve is the preview of the files, for example I am intereted in certain files to verify information such as a photograph and verify that everything is fine without having to open the file, because in Box it is like blurry to see the preview and I have to open the file directly to check. Another problem that I have presented several times is that when I work with my team on a file or folder and we make changes simultaneously to maximize the workflow, there is no indication when someones is editing a document at the same time, creating several versions of the edition and turning everything into chaos.

Pros

One of the things I like most about Box is its security features. Box offers an extensive set of security features, including user access controls, data encryption, and audit trails, to ensure that the data stored on the platform is protected. This is particularly important for businesses and organizations that need to store sensitive information and ensure that it is only accessible to authorized individuals.Another aspect that I like about Box is its integration capabilities, Box allows integration with other software tools such as Office 365, Google Workspace, Salesforce and many others. This makes it easy for users to access and edit files, even when working in other applications.The platform is also user-friendly and easy to navigate, with a clean and intuitive user interface, it makes it easy for users to store, share, and collaborate on files. Additionally, it offers a wide range of features and functionalities such as file versioning, commenting, and task management, which makes it a comprehensive solution for managing and sharing files.

Cons

One of the things I like least about Box is its cost. While the platform offers a wide range of features and functionalities, it may be more expensive than some other similar solutions on the market. Additionally, the pricing structure can be complex and difficult to understand, which can make it challenging for businesses to determine the best plan for their needs.Another thing to consider is that the platform can be a bit overwhelming for new users. With a wide range of features and functionalities, it can take some time to learn how to use all of them effectively. This can be a challenge for businesses and organizations with limited IT resources.It's also worth mentioning that as a cloud-based service, Box relies on a stable internet connection to function, if the internet connection is weak or unreliable, it can cause problems such as slow performance, dropped connections or even lost data.Overall, while Box is a powerful and secure cloud-based content management and file sharing solution, it may not be the best fit for all businesses, especially those on a tight budget or with limited IT resources. It's important for users to carefully consider their specific needs and preferences before deciding to use the service.

Pros

Box has ceaselessly demonstrated to be a one-stop-shop and powerhouse, giving end-users with numerous alternatives for organizations, too illustrating the capacity to see what others have included, awesome for collaboration and venture administration. The thought that the Box can give full match up administrations as well as back up your NAS drives is extraordinary, the finest highlight being the volume of capacity you get. Everybody who works in my office can share records in a common put interior the Box, from where we transfer them to our program, so ready to all include records for clients in one put.

Cons

One of the most difficult difficulties is setup; there appears to be no mechanism to define which volumes to back up, yet things mysteriously roll back. It's unclear how it works, and there appears to be no explanation or instruction on how to set up specific backup folders. Poor status updates; we have TBs of data saved with Box; we have no idea when files are backed up; Box Drive is meant to sync data rapidly, however it does not. Things eventually get copied across, but we're left wondering how much we can believe our data are up to date.

Pros

There are many things to love about Box. For one, its Business plans come with unlimited storage! We started out with Free just to try it, then moved to Starter then Business (as we needed more than 10 users on board). It's worth it esp for small to medium-sized businesses looking for a secure place for storage with tons of extra features for both admin and security.

The 5GB upload is enough for the big multimedia and other iso/archive files we have.

For our admin, the integration with our Active Directory saved us from having to require our users to create/maintain an extra account (user/password) for Box. We are also proud to announce to our team about its security features like SSL, encryption, and even two-factor authentication for the meticulous.
Although​ we haven't had the need for the DLP (Data Loss Prevention) that Box advertises, we are happy that this is part of our subscription and gives a little extra boost of confidence with our files.

The corporate logo can also be incorporated into the platform to make it personalized according to your company's branding scheme.

Box also offers a ton of possible integrations. So far what we use are integrations with Google Suite (e.g., docs), Salesforce (CRM), and MS Office 365. This makes it easy for users​ to create content is our usual platforms and then easily save and manage them in Box.

Cons

We have quite a number of staff who already use other online storage platforms (Dropbox, Google Drive). Note that Non-Box users can only access files as Read-Only... in which case our people really had to be forced to create an account for edit purposes and collaboration.

Pros

This is the most robust cloud storage platform on the web. Having been a client for over 10 years, there has been continued improvement to accessibility and security from the company. The ease of accessing files and sharing with others is second to none.

Cons

Absolutely nothing was below par. We love it and continually use it daily. Even the mobile app is fantastic!

Alternatives Considered

Dropbox Business and Google Drive

Reasons for Choosing Box

Price and overall accessibility.

Switched From

Dropbox Business

Reasons for Switching to Box

Price and overall accessibility.