Helium 10 Reviews

Pros

Valuable data that it provides and timely reports

Cons

Change of the interface which was performed recently made it harder to navigate

Pros

When I first learned of Helium 10 back in 2015, I started with the free access to keyword and listing tools and that UI/UX experience was great enough for me to subscribe. Now Helium 10 is a no-brainer, as Helium 10 as added many additional tools and maintaining a high-level of UI/UX. I have been able to drop subscriptions to other software. My main daily tools in the Helium 10 suite are Cerebro for keyword search, Keyword Tracker to identify the keyword with the highest potential, Follow-up for auto-emailer, Profits for financial analysis and now I can add ADS this week and I'm looking forward to Inventory Management later this month, these I will use daily.

Cons

I have no cons with this software. It's like comparing Amazon to all other platforms. Amazon is not perfect but there is no other even close. Same with Helium 10, I have subscribed to just about every popular Amazon tool suite out there, no others are even close to the value from Helium 10 for the money. Ok, when I first started using Follow-Up I thought something strange was going on but support set me straight that I hadn't specified the ASIN for the auto-email. When you adopt a new tool you still have to learn how to use it. Is that a con or just real life.

Pros

Certain features work well. They come out with new features frequently. Be careful to vet new features before using as this company has a tendency to release features that appear to be half-baked and not quite ready to go to market.

Cons

Portals: they allowed me to create a portal (landing page) due to a glitch. I should never have been able to at my price tier of Platinum. I created collateral and included an insert in my packaging leading customers to the portal.

The portal has a 100 page view limit, essentially making it useless. They say I have to go to their next price tier of Diamond ($250/mo) to remove this limit. At no time when creating the portal was I made aware of the limit.

I also purchased a domain through Helium 10. Any domain purchased with Helium 10 has a limitation that it can ONLY BE USED FOR PORTALS. This limitation is not specified when purchasing.

Now I've been trying to get them to migrate the domain to AWS for several weeks now and their development team is continuing to work on it.

I'm now sending out collateral containing a landing page that goes nowhere because I don't want to upgrade to diamond. My packaging contains a '[email protected]' that isn't hooked up to a web server because the domain contains a limitation of only being useful for landing pages created through Helium 10 (again, they do not specify this limitation when selling you the domain) and I'm completely screwed if my customers follow my insert or try to reach me by email.

Their support team continues to assure me that this will be addressed. They've been doing it for about 3 weeks now.

Alternatives Considered

Reasons for Switching to Helium 10

Pros

It provides so much insight on keyword and listing functionality for Amazon and/or Walmart sellers. The team also provides extensive how-to and insight videos on running these businesses.

Cons

I don't love the "Black Box" feature, which aids in finding new products to sell. I find it difficult to use and not that helpful.

Pros

This is very helpful to find products quickly.

Cons

There's none. I think the software was very efficient.

Pros

They have plenty of features unfortunately, most of the products do not work.

Cons

lack of support
Plenty of features do not work.

Pros

you can track the products and your competitors using reverse engineering. Also it is good for amazon account management like generating reports.

Cons

it is not accurate in some markets specially gulf markets but they are improving the results.

Pros

I love that it offers so many things in one package. I dont need anything else

Cons

I wish it had PPC biding cost. It might, but what also comes with all of the great features is my lack of time to learn it. I dont have enough time to figure it all out. What i use , I LOVE. And i try to learn new things when i can

Pros

Additional features are been added to compliment the already great modules. Giving an all round business tool.

Cons

Integration to external accounting would be a great add on.

Pros

Indicates sales trends on amazon, but Im not sure it's true score

Cons

The software is difficult to use, I do not recommend it to inexperienced people. It is not very intuitive and you have to spend a lot of time getting to know the program.

Pros

The Helium 10 is definitely the best product for Amazon list analyses

Cons

The price is very high. You need to sell lots of product to effort

Pros

Helium10 offers the full range of tools that you'd need for market research and running a business on Amazon. Since it's pretty much all you need it's handy that you don't have to look elsewhere for one tool here, another tool there. Most of the tools are quite accurate – accurate enough to make important decisions regarding product selection – and provide a significant amount of data.

Cons

A couple of the tools, like the inventory analyzer, are inaccurate, though they're not the important ones. Their customer service can take a really long time to respond to some issues, particularly ones that involve billing (sometimes it can be weeks rather than days).

Pros

By far the most comprehensive, cost-effective, feature-rich Amazon seller tool platform available. The team at Helium 10 has not taken their foot off the gas of refining their great set of Amazon seller tools. There is not another seller tool platform in their class.

Cons

There is nothing I don't like about Helium 10. The only thing on my wishlist is they develop an integrated social media platform that works with Helium 10 Portals and our website. I would like it to include a link rotator. They have already knocked other items off my wish list like inventory management/forecasting, profit/financial reporting, and PPC ad management.

Pros

I use Helium primarily for kw research and listing writing, it used to be second to none in these areas.

Cons

They limited the number of kw's that can be imported into Scribbles...this is just ridiculous I need far more than the 1000 limit, this makes my life difficult.

Another thing...there should be a better choice for feature subscriptions, I use Cerebro, frankenstein, scribbles and kw tracker that is it, I don't need the rest.

Pros

It's very easy to use and has a lot of options. But it's XRay that makes my life very easy and the Profits helps me to see how my business is doing.

Cons

I wish that you get us a chance to try the new ads and to offer feedback, because I use another soft for that, and I don't know if the ADS beta works as good as that, or if the formulas are so easy to implement.

Pros

It has everything you need in Amazon software - you really dont need to have any other software. They are also constantly updating and adding new features.

Cons

At time of writing this, there really are no cons - I would like to see a few extra search features added to the chrome extension in line with the competition.

Pros

the chrome extension and tight integration with Amazon platform to link back and forth and the ability to download into Excel to filter and view data as I choose

Cons

the limitations - even when you subscribe monthly, there are still limitations on simple searches like Blackbox - very frustrating when just starting out

Pros

easy to understand and find the basic information and data i'm looking for

Cons

some functionality glitches. I often have my COGS changing due to negotiations or supply shortages so when I go to change those prices they rarely actually update. I've been told it can take as long as 6 hours for them to redo in the system but they don't. I'll get reports and sometimes have to do a double take because the margins aren't correct and then I realize .... oh the new price is wrong.

Pros

I have access to a large range of tools that enable me to research products on Amazon in multiple countries.

Cons

The price is expensive for small businesses.

Pros

it is great for me and I am using Helium10 for my daily e commerce task

Cons

it is great for me and I am using Helium10 for my daily e commerce task, cost should be decresed

Pros

Great range of products and features and training videos really help.

Cons

kw ranking does not give you granular info on ranking on mobile v desktop and also in different areas of US where your ranking might differ - this could be a great additional feature for advanced kw ranking

Pros

All the features
cerebro,and some other tools but sometimes is confusing

Cons

I wish they had the search frequency for keyword research and also video tutorial for setting up follow up email.
Also the software doesn't have the features

Pros

Just signed up for Helium 10 last week and it fulfills all of the prerequisites of ANYONE selling on Amazon. It takes the pain out of keyword research and optimizing your listing. More importantly, it helps to benchmark your competitors and provides a robust Chrome bookmark and Alert feature.

Superb tutorials to familiarize you with the features of Helium 10 and clear guidance on how you might use them.

The essential management tool for beginners and experienced users alike.

Cons

Probably need a bit more work on scribbles, but a minor quibble.

Pros

Helium 10 makes sure each facet of their programming is understandable through training videos. I rely heavily on these.

Cons

I wish i could find answers to questions I have faster. For example, on the mobile app it says to make a product as a favorite at helium10.com. I have not found out how to do that yet.

Pros

Easy to use and the Research tools are great!

Cons

The price is very high. It'd be the perfect software priced at $29.99/month imo