User Reviews Overview
About HandiSoft
Optimise your practice with HandiSoft, built specifically for Australian accountants and tax agents of all sizes. It's a powerful integrated suite built to boost productivity, streamline compliance workflows, and effectively...
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Excellent Program
Excellent Program
Pros
Ease of use, once you are used to it, it's a walk in the park
Cons
Took a while to get used to this program due to the fact that this program is very comprehensive
Reasons for Switching to HandiSoft
I used a combination of the products- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Handitax for the Smaller Practice
Began using Handitax when electronic lodgements first started. Had a very good relationship with the original developer [SENSITIVE CONTENT] and loved the time difference between NSW and WA for support and development reasons. Many of the early improvement came from some of our requests for additional features.
Pros
Ease of use by multiple users, prior to retiring I had up to 10 users using Handi-Tax, Time and Billing, Practice Manager.
Cons
Cost. My current issue is with not being able to access prior years files without paying for the current years programs which I no longer use in retirement.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Poor Customer Support
Compiling and lodging BAS and tax returns.
Pros
Each year, it gets better - fewer system errors and more functionality.
Cons
I use both the cloud version and a hosted version and the cloud version is rubbish. I constantly have issues logging in and there is zero out-of-hours customer support - even their sales team is available more often than customer support, so it shows you where the company's priorities lie.
The errors it generates are often not easy to resolve as they are not related to a specific item of the tax return.
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Practice Management Package
Having interactive modules makes management of our accounting practice easier and staff can be given access to only the modules they need. Practice security means we can set different levels of access. Document storage has meant we can keep emails and signed documents within reach so less paper and no leaving your desk to review historic work.
Dont use enough of the features but what we use is reliable.
Pros
Have used Handi for many years. The interactive modules means we have Tax, Ledger, Time and Billing along with Document storage and also a Practice Management module so you can move between any of the modules quickly and easily.
Cons
After 11 years of use have just found this last year more glitches with downloading from MYOB and other software and have no Australian phone support service. This has meant slower resolution to issues.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Review of Handitax
I only use Handitax, The other products are not used because I use a contract Bookkeeper who has MYOB & Xero. With my small practice it is not financially viable to use the other product.
Pros
I have used product for many years & found it to be easy to use
Cons
Because I am only working Part Time I find the Annual costs to be a burden. It is higher higher than some other Tax Software, however, the work involved in transferring to another fund is prohibitive.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
HandiSoft
I am generally happy
Pros
The ease for preparing and lodgement tax returns.
Cons
the error report on the tax program. I should have a better explanation and direct us to the correct item(s) numbers.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
User Friendly
Excellent software. Quick and user friendly
I am using this software since 2007, my arrival year in Australia.
Pros
Ease of use, Same/similar dashboard for each year, Pre-fill report functionality, Activity statement create and pre-fill functionality. Fast processing. Copy of an address from another client.
Spouse details link in the tax form.
Cons
It disconnects from the server, then needs to end the task from the window and restart the software.
A little bit expensive.
Two years back, support was excellent, and nowadays delay in support and long call waiting.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
excellent easy to use software for accountants
As per above
Pros
Handitax, handiledger and Sage Payroll are the products we use. Tax and Ledger we have used since 1990 and are vey happy with the ease in which they can be used. Support is very good as well. Payroll we have used for only the last 2 years and the support is excellent usually within 10 mins of sending my queries by email I get an answer. Would highly recommend these software programs.
Cons
not applicable in this case as there is nothing that I do not like about the software
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
MY EXPERIENCE WITH HANDISOFT
I have used the software since I was employed in a small firm of accountants in Leichhardt NSW back in 1983 and in 2008 I started my own practice which is just a small concern but I have always found Handisoft to be efficient and reliable for my purposes.
I am very happy with the product.
Pros
As I am preparing tax returns every day I find the software reliable in all aspects of my day to day operations.
Cons
So far I cannot fault it. I have always found that if there is a problem then I just call or email support and they respond within a reasonable time and they solve it for me.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
A Long Association
Great.
Pros
Handisoft is very easy to use and I love how you can identify errors before lodgement.
I have used this product since 1998, that is 23 years, and it never fails. I rarely have to reach out for help from the technical team, even though I am not an IT person and I do not employ an IT person.
I have seen the product evolve, and my only regret is that I am not 20 years younger so I could enjoy all the cool things that you can now do with it, but I am now too small to warrant the outlay for these features!
Cons
Nothing that I can think of, except perhaps not having access to data and reports once I ceased subscribing to a module. eg. Handiledger.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
disgusting service
Until this year it was great but now the multinationals have take over its time to go elsewhere.
Pros
It is a very good program - but - see below.
Cons
This year customer service has gone out the window. We have been with them for 25 years and this year after they have been taken over it is 29 June and we still do not have the software to start using on Monday and they cannot expedite it. Disgusting service.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
reconsider
noneI have used this product for 25 years and recently migrated to cloud. Would not recommend this to a potential user
Pros
familiarity navigating
Cons
I have been attempting to resolve issue of outlook stripping attachments and I am treated as the only user in the world who is experiencing this and it is my fault for using this mail provider. surely your company as a software provider can overcome this issue with the biggest mail provider in the world
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
My review
I continue to use it because I don't want to learn another product right now - I'll retire very soon.
Pros
I continue to use Handisoft because I have been using it for over 25 years and just don't want to change now.
Cons
Possibly the price - the cost is a very high % of my total expenses as my turnover now is quite small. comment.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Effective Accounting Practice Software.
HandiSoft has been very effective for running our practice for 20+ years.
Pros
The best feature has been the HandiTax program. Being designed from the ground up to be used for completing tax returns it is very efficient. You can manually complete the entire return with just the keyboard!
Cons
A lot of the newer features like Client portals and data feeds are not as smooth as other, online only software products.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
product review
helps in running a successful practice
Pros
have been using handi tax, time management and corporate software since the product was first released. whilst there are a few small issues with the some of the reporting functions, there could be a few additional options, basically we are very happy with all aspects of the software packages.
Cons
there could be some small tweaks to the reporting particularly in Time and billing
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Small accounting practices- software review
Very good for what I use it for and would and have recommended it to small users like myself.
Pros
Ease of installation, use and updating of various packages.
When I have found it necessary to contact Handisoft for assistance, the wait time is almost infinitessimal c.f. the ATO. The staff are generally very knowledgeable and able to help in a timely manner. They have also been polite and patient on the occasions I have rung the support line.
Cons
My biggest gripe is the editing of the financial and/ or auditing reports. Converting to Word without the right software can be a nightmare.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Handisoft
Using the ledger and tax is easy and user friendly. As it is a desktop operation there is not an issue if the internet is down.
Pros
The main benefit of the software is the presentation of the Financials and the ease of use.
Cons
The feature that i least like is that the software is expensive to add on other modules when other provides are offering additional modules for free.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A great, user friendly option for small practices
Pros
A great, user friendly option for small practices, the inital upfront cost of software was a lot less than similar products.
Cons
The handiledger product was a bit more less user friendly and could sometimes be frustrating when navigating reports.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Handisoft review
In the over 20 years that I have been using the Handisoft products I cannot fault any of them. They are very helpful in my practice.
Pros
All the features of this product are very helpful in my accounting practice
Cons
There is nothing that I do not like with this software. Its the best for all my office needs.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Handi Soft
Pros
We have been using this system for 10 years and are comfortable with its functionality
Cons
Difficulty in reporting errors in the system in the past, this seems to have been better recently
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sound, reliable product.
I have been using Handitax for over twenty years. I have stayed with them, despite the lure of the online tax software suppliers because of their phone support.
Pros
Ease of set up. Usually good back up support.
Cons
Errors are sometimes difficult to intepret.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Handisoft in our practice
Great program that I have been using for over 10 years
Pros
This software is customisable so you only need to pay for the modules you require and it is easy to use once you have learnt what it can do for you.
Cons
Does have some issues with compatibility with some online softwares.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
It is a easy to use the software.
Once you know the software it is easy to use because it all ready set up for you to use. The support team is useful to help you if you have questions.
Pros
I find it is easy to use and helpful support.
Cons
very difficult to set up the client tax return cover.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Great product
I have been with Handisoft for over 20 years. It is good enough that I do not bother to change software.
Pros
This software is relatively easy to use and good value for money.
Cons
I find it difficult to adjust/create my own personalised reports.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Handisoft
Pros
Sage is reliable, the products are easy to use. The software enables us to manage our business needs effectively.
Cons
It's not easy customising reports and knowing how to use the filters correctly.