DiliTrust Governance Suite Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About DiliTrust Governance Suite

The Future of Corporate Governance with DiliTrust Discover the future of corporate governance with the DiliTrust Governance suite, the only all-in-one solution designed to streamline and enhance the management of your organization...

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Feature ratings

Value for Money
4.6
Functionality
4.7
Ease of Use
4.8
Customer Support
4.3

Browse DiliTrust Governance Suite Reviews

12 of 12 reviews
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Paul
Paul
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2021

Outstanding legal, entity management and board portal software

Dilitrust took the time to listen and really understand my issues and objectives, this is what made me arrive at the decision to proceed. Dilitrust have a very well established customer base over many market segments making them a very experienced solution provider to corporate in house legal and law firms, the company is constantly evolving in line with market demand and regulatory requirements.

Pros

Dilitrust is clearly a market leader in the legal and corporate governance arena, i found the suite of Saas solutions to be very secure, user friendly and compliant .I found the entire suite comprising of entity management, contract management, litigation management and board meetings management to be congruent with my requirements for sound best practice and governance excellence.The software was recommended to me from a network contact within a global multinational.

Cons

There was some very slight teething challenges but overall i found this software to be the best fit for my requirements, every new software takes time to learn and mould into an organisation, i look forward to working with the Dilitrust team to help my organisation to maintain compliance and perform well competitively.

Camila
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
1

5
Reviewed on 11/04/2023

Very good experience

Pros

The facility to from page to page and to quickly export data!!

Cons

I change the browser I use and I can't remember my password. But when I click on "forgotten password", no email is sending to me so that I can confirm another password.

Gilbert
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 29/03/2019

Adminstrator's comments

Very good. Saving time, compare to our "home made" process previously use to manage meetings.

Pros

Easy to use. Most of the options are intuitive.

Cons

No major point in mind. We should receive more frequently a quick notice about improvments or new tools

Top DiliTrust Governance Suite Alternatives

Volodymyr
  • Industry: Farming
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/04/2023

A perfect match for our needs.

In general it is an amazing tool that helps us organize data and documents, and what is most important - link various types of information together in a coherent system.

Pros

Its features perfectly match the needs of our in-house legal department; its intuitive user interface.

Cons

As it is web based, it does not have the immediate responsiveness of an on-premises software.

Response from DiliTrust

We're thrilled to hear that our platform has been a perfect match for the needs of your in-house legal department.
We take pride in knowing that our platform's features align perfectly with your needs. It's also wonderful to hear that you find our user interface intuitive, as we strive to provide a seamless and user-friendly experience.
Regarding your feedback on the web-based nature of our software, we understand that immediate responsiveness is an important consideration for some users. However, our web-based approach allows for flexibility, accessibility, and easy collaboration across different devices and locations. We continuously work on optimizing the performance to provide a smooth experience for our users.
We're delighted to know that our software has helped your organization organize data and documents effectively. The ability to link various types of information together in a coherent system is indeed a valuable benefit, and we're thrilled that our tool has been able to support you in this aspect.
Thank you again for your review, and we're committed to continuously enhancing our platform to better meet the needs of our valued users like you.

Replied 22/05/2023
Reyes
  • Industry: Paper & Forest Products
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/04/2023

Easy to use and complete functionality

Pros

Efficiency for the board. We have simplified our processes getting all users to adapt to change easily.

Cons

I really can not find anything that can be improved at the moment, but at DiliTrust they are always on the lookout to collect our suggestion to evolve BP.

Response from DiliTrust

We're pleased to hear that our platform has been easy to use and has provided complete functionality for your board.

We take pride in providing our customers with an efficient and user-friendly platform, and we're glad to hear that it has helped simplify your processes and has been well-received by your team. We're committed to continuously improving our platform, and we appreciate your positive feedback and suggestions for enhancement.

Thank you again for your review, and we look forward to continuing to support your legaltech needs.

Replied 02/05/2023
Glenn
  • Industry: Mining & Metals
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/04/2023

Good value, user-friendly board portal

We are fairly pleased with it.

Pros

It is easy to use and there is good, ongoing support, particularly when setting up.

Cons

Sometimes notifications and text messages are not sent when requested. I believe this technical issue has been corrected but it has happened several times.

Response from DiliTrust

We're pleased to hear that our platform has provided good value and has been user-friendly for your board.
We take pride in providing our customers with ongoing support, especially during the setup phase, and we're glad to hear that our team has been able to assist you effectively.

We're sorry to hear that you have experienced some technical issues with notifications and text messages, and we appreciate your feedback on this matter. Rest assured that our team is constantly working to improve our platform, and we'll continue to monitor this issue closely to ensure it's resolved.

We're glad to hear that you chose our DiliTrust Governance Suite partly due to the servers being located within the UAE. We strive to provide our customers with secure and reliable data hosting.

Thank you again for your review, and we look forward to continuing to serve your legaltech needs.

Replied 02/05/2023
Julie
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2020

DiliTrust Exec review

Pros

The software includes a number of features and tools that enable users and administrators to be more efficient. Examples are:
- Configuration is handled by the client and not the service provider
- Set-up was intuitive and seamless
- Ability to conduct surveys and reporting within the software eliminates the need for additional survey software
- Ability to have multiple rooms and documentation folders provides flexibility in how material presented and provided to users

Cons

The survey tool is very useful but it could be improved from an efficiency perspective. Multiple choice selections should have a copy function for survey set-up. It would be helpful to be able to copy a survey between rooms.

Response from DiliTrust

Hello Julie Chuter,

We are delighted to hear that you have had a positive experience using our board portal solution. Thank you for taking the time to leave your feedback on Capterra.

It is important for DiliTrust to know where our customers experience satisfaction when using the tool, as well as understanding how we can also improve the overall user experience. If you need any further support, please do not hesitate to contact our customer support team.

We wish you a pleasant day.

Best regards,

The DiliTrust Team

Replied 04/06/2020
Rene
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/05/2020

Secure, User Friendly and Exceptional Service

We began using Dilitrust December 2019. The initial board meeting went off without a hitch. All attendees had no issues participating in the meeting whether it be on a laptop, iPad or phone. During these uncertain times meetings have gone digital and with the portal all information is shared in a timely manner and securely.

Pros

The ability to share information and put together a board package quickly and securely. I personally like the statistic function, allowing us to understand what is or isn't relevant.
The voting feature for matters requiring time-sensitive agenda items is definitely a plus.

Cons

I have not come across anything that stands out. Any questions or concerns I have, Support (by email or phone) have followed up in a very timely manner-immediate to be precise.

Michele
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2019

Desjardins

What I like most is the time that I save to be able to do everything at a distance, without having to move.

The proximity of people working on the same committees as me, the ability to see documents before the sessions greatly facilitates our work

Pros

The mobility,
No matter where I am I can connect to my committee

Cons

The first time I logged in was quite difficult, it did not put me in a positive state of mind, but not after all was well

Pierre Alain
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2017

Used for 3 years for 3 boards

Less paperwork, more security

Pros

Easy to use, high level of security, support of Apple, Android and Surface. Last minute document communication. Ability to work off-line. Free training.

Cons

Surface features not as good as Apple. May be due to Surface... Chat of support not open 24/7.......

Response from DiliTrust

Dear Sir,

Thank you for your review.

Our team here at DIliTrust is thrilled to hear such good feedback from our customers.

We are working hard to offer the best user experience and service to our clients.

Replied 13/03/2019
Salvatore
  • Industry: Venture Capital & Private Equity
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 08/05/2023

semplicità d'uso equiparata a completezza della strumentazzione

Come ogni nuovo software agli inizi è necessario un periodo di approfondimento delle funzionalità al fine di utilizzare a pieno gli strumenti. Una volta compresa la ratio delle singole funzioni si rileva quale marcia in più per gli uffici ed il personale che se ne dota, all'insegna dell'efficienza e della funzionalità.

Pros

Uno dei suoi vantaggi principali è sicuramente la facilità d'uso rispetto ai competitor per tale ragione una delle sue caratteristiche peculiari è proprio l'efficienza del programma.

Cons

Pochi problemi riscontrati nell'utilizzo, risolti con l'ausilio dell'assistenza, unica criticità, che il servizio clienti non risulta attivo nel corso dell'intera giornata con esclusione dei festivi.

Response from DiliTrust

Siamo lieti di sapere che avete trovato la nostra piattaforma facile da utilizzare e che abbia contribuito a potenziare gli strumenti a vostra disposizione.
Siamo orgogliosi di offrire un'esperienza utente intuitiva e siamo lieti di sapere che la facilità d'uso della nostra piattaforma ci distingua dalla concorrenza. L'efficienza è una caratteristica fondamentale del nostro programma e apprezziamo che ne riconosciate il valore.
Ci scusiamo per i disagi subiti in merito alla disponibilità del servizio clienti. Il nostro servizio clienti è attivo 24 ore su 24 e anche durante i festivi, erogato da parte del team italiano di Customer Success con sede a Milano. Se le fa piacere, la invitiamo a contattarci a [email protected] o al numero

+39 023 056 5500 per verificare assieme come mai il servizio non le sia risultato attivo fuori dagli orari lavorativi. 
La ringraziamo ancora una volta per il suo commento e continueremo ad impegnarci per soddisfare le sue esigenze nel campo delle tecnologie legali.

Replied 23/05/2023
Eric
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/04/2023

Excellente plateforme de gouvernance

Nous avons une très belle expérience avec la plateforme et avec les gens de DiliTrust.

Pros

La plateforme est très intuitive. Elle permet le dépôt de documents et le suivi des réunions très facilement. La formation reçu initialement et donnée aux nouveaux administrateurs est excellente !

Cons

Rien à redire à ce niveau. Pas vraiment de faiblesse.

Response from DiliTrust

Nous sommes ravis d'apprendre que notre plateforme a été très intuitive pour vous, facilitant ainsi le dépôt de documents et le suivi des réunions.

Nous sommes également heureux de savoir que vous avez bénéficié d'une excellente formation pour les nouveaux administrateurs. Nous sommes fiers d'offrir à nos clients un produit qui répond à leurs besoins et qui est facile à utiliser. Nous comprenons également que la sécurité est un enjeu important pour nos clients et nous sommes heureux de pouvoir offrir une plateforme sécurisée qui répond aux normes les plus strictes.

Nous vous remercions à nouveau pour votre avis, et nous espérons continuer à vous offrir des solutions de qualité pour répondre à vos besoins en matière de technologie juridique.

Replied 02/05/2023
12 reviews