---
description: Review of Attentive Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Attentive | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Attentive

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> Reach your customers where they are—their phones. 87% of consumers are interested in hearing from brands via text message. Attentive’s SMS-powered platform has helped over 5,000 brands do exactly that. We can help you drive 10x more revenue than email alone by reaching the right audience in the right place with the right message. And with our flexible integrations, it's easy to connect with the rest of your marketing stack. Learn more about our free 30-day trial.
> 
> Verdict: Rated **4.8/5** by 108 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 108 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Attentive Mobile

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Automated Responses
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Contact Management
- Conversion Tracking
- Coupons
- Customer Database
- Customer Segmentation
- Customisable Branding
- Customizable Fields

## Integrations (64 total)

- AWeber
- ActiveCampaign
- Adobe Commerce
- AfterShip
- Alloy
- Amperity
- Appointedd
- Aspire
- Bazaarvoice
- BigCommerce
- Bluecore
- Blueshift
- Blueshift
- Campaign Monitor by Marigold
- CartHook

... and 49 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Mobile Marketing Software](https://www.softwareadvice.com.au/directory/4398/mobile-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.com.au/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.com.au/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [EZ Texting](https://www.softwareadvice.com.au/software/175675/ez-texting) — 4.4/5 (245 reviews)
5. [Textellent](https://www.softwareadvice.com.au/software/116430/textellent) — 4.9/5 (86 reviews)

## Reviews

### "Attentive is truly the best." — 5.0/5

> **Heather** | *30 June 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: They are constantly innovating and always bring the latest technology to the table. They offer great service and always offer opportunities to participate in beta tests.
> 
> **Cons**: Some of their tools require additional costs that are unfortunately not within our budget. We had to forgo using as a result.
> 
> Overall, a great partner for our brand. I’ve been working with them for over 6 years and they are consistently wonderful.

-----

### "Your biggest asset: The People" — 5.0/5

> **Meghan** | *30 July 2021* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The people.  Our rep \[SENSITIVE CONTENT\] is amazing. Her attention to detail; willing to jump in and help along with guidance on overall best practices and strategy is tremendous. She is a valued asset and quickly became a critical extension of the Simon Pearce team. &#10;&#10;\[SENSITIVE CONTENT\] was a wonderful sales representative and amazing to work with. Answered all of our questions and made our onboarding seamless.
> 
> **Cons**: The only thing I wish is that it had a two way integration with our ESP Bluecore. Currently only 1 way and we have to do custom dev for 2 way.&#10;&#10;I want to keep attentive the people have made it but I will have to think hard about having an ESP that does not talk to our SMS. I want to keep both separate as we LOVE Attentive that much; however, not having this does give me pause for next year and I will have to think long and hard before signing another contract with Attentive.
> 
> Amazing.

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### "Sales People are Borderline Harassment" — 1.0/5

> **Timothy** | *16 September 2022* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: None. Their sales people love spamming potential customers to the point where they go out of their way to leave negative reviews.
> 
> **Cons**: Their salespeople are rude and spam your company emails. We've told them to STOP EMAILING us but they keep persisting. We NEVER joined their lists but somehow they are spamming us.
> 
> They are annoying and spammers.

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### "Leader in SMS" — 5.0/5

> **Danielle** | *23 June 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. It has an extremely intuitive interface as well as an accessible customer service team. They are always beta-testing new features and have tons of educational opportunities to hear about the new features and connect with their team.
> 
> **Cons**: There were a few things I thought their tool was lacking initially but their innovation team is constantly cranking out new functionality and connecting with clients for feedback. I have seen several of these new developments launch already and others are in testing phases to launch soon.

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### "Great product, excellent customer service" — 5.0/5

> **Kirsten** | *23 July 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Attentive is very user-friendly. It's a turnkey, impactful solution for driving results with SMS marketing. It has completely changed the game for us in terms of lower funnel marketing strategies.
> 
> **Cons**: Since I'm not the primary user of our account, I don't have as much insight into this. At this point, the software suits all of our needs. The one thing we would benefit from is more robust reporting so that we can build on learnings and always be improving our strategies.
> 
> We are very happy with Attentive. It's a strong revenue-driving channel for our business and I cannot say enough good things about the customer support team. Our Account Manager is so responsive, he tailors his strategic recommendations to suit the needs of our business, and it's clear that he has our best interest in mind. The team at Attentive is also great at providing us access to BETAs and ensuring we're maximizing our use of the platform.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/204781/attentive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/204781/attentive> |
| en | <https://www.softwareadvice.com/conversational-marketing/attentive-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/204781/attentive> |
| en-GB | <https://www.softwareadvice.co.uk/software/204781/attentive> |
| en-IE | <https://www.softwareadvice.ie/software/204781/attentive> |
| en-NZ | <https://www.softwareadvice.co.nz/software/204781/attentive> |
| fr | <https://www.softwareadvice.fr/software/204781/attentive> |

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