User Reviews Overview
About Peach Software
Peach Software is an all Australian, fast throughput, cloud-based Software, which can be customised for Importers, Wholesalers, Retailers and Workshops. Best for 1 to 20 users and branches. Starting at $1,500.00 and then...
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- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
The best Orders & Inventory management software for Automotive Spare Parts businesses
Pros
It provides ease of use and the quickest customer journey via the car parts selection catalogue.
Cons
Integration with other accounting software could be improved.
Response from Peach Software
Thanks so Much Muhammad. I hear where your coming from with the integration. In future we will be moving the integration to Xero and MYOB to an API
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Peach Ahead
Peach has allowed us to be more efficient in our sales environment and has helped us grow 35% in sales without the need to hire extra sales phone order staff.
Pros
Integration was a huge concern but was made seamless by the Peach team. Usability and pricing matrix are key features.
Cons
Product reference file is hard to maintain in an efficient way but they are working on a better solution to that.
Alternatives Considered
ProntoReasons for Choosing Peach Software
We needed a more flexible reporting program that had a more powerful pricing matrix.Reasons for Switching to Peach Software
Peach was a more streamlined and user friendly program, with a better pricing matrix.Response from Peach Software
Thanks for your review Dave. Your ongoing Ideas help us grow.
Regards Rob C.E.O.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Its better than a 10 year old version of MYOB
Peach was definitely an improvement on our last system. It has plenty of decent features and runs well for the most part. Sorting issues tests your patients and often end up in just working around the issue.
Pros
Customization of customer profiles and pricing structures, ease of access to product and customer details, general interface is easy to use and bulk change ability across different groups is fantastic. Generally runs well.
Cons
The Bugs. A lot of times there is an update something stops working correctly. Whether it is back orders that stop working or items outstanding from an order with suppliers no longer showing as on order or product building off itself. These normally get fixed but that is a task in itself and you are made to feel like it is something you are doing wrong. The reporting is over complicated and building your own reports is painful.
Response from Peach Software
Hi Jeremy, thanks for taking time to provide a detailed Review. I'd like to know more about your challenges, and invite you to contact me directly to discuss. Thanks, Rob C.E.O.
Top Peach Software Alternatives
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Using Peach With Ease
Peach and there support staff after the install has made it a pleasure to deal with them.
We have had custom mods done to suit our warehousing etc (at a very reasonable cost)
Pros
The integration into our business from MYOB was very easy and the backup support and answers to any questions was first class.
Cons
We have not found any major negatives with PEACH
Response from Peach Software
Hi Thomas, thanks so much for your great review. Our support Team really enjoy dealing with you and certainly your always positive outlook makes it so easy for us to help.
Rob C.E.O.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Peach ticks all the boxes
Peach is great for my day to day trading and stock control, when I do have a problem it is solved quickly.
Pros
Trading on a day to day basis is so easy, stock control and ordering is a breeze.
Cons
The way the general ledger works, but probably more my lack of knowledge
Response from Peach Software
Hi Phil, Thanks for your kind Review. It takes two to make software work great. The provider and the client. With your great attention to detail with the data the software is in good hands.
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Long Term User
Peach has so many reports, we obviously don't use them all. It gives us in depth details and how we are tracking.
Pros
We have used Peach for over 15 years now. Peach has grown with us. The customer service is the best, if I can't find a report or need some special report, customer service points me in the right direction or adds a special report for me. They will log in and step me through anything I don't understand or cant find. Never had any problems. As we are not retail, we don't use that part of the programme. Various accountants have tried to change us over to Xero, but why change what we know and like?
Cons
I do find the importing part of peach quite complicated so we just work around it.
Response from Peach Software
Wow Lynda, Thanks so much for that detailed review. I sincerely appreciate that. Has it been 15 Years ?
Regards Rob C.E.O.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good product for large inventory management held in multiple branches.
Excellent. We’ve been very happy with Peach and how it manages our large data file.
Pros
This software is excel based so extracting and analysing data is easy using Excel as a tool. Flexibility of creating your own custom reports to extract the information you need within desired parameters has been instrumental for us.
Cons
Sometimes our suggestions for improvement doesn’t get acted on for over a year. We follow up Peach and it’s ‘in the que”.
Response from Peach Software
Although all reports can be generated in XL or PDF, Peach Software is not XL Based, but Thanks for that great Review Amber, always been a pleasure to deal with you. As you can imagine with 4000 users there is a very long que on requested changes and additions. If there are any urgent ones that slow down your business then feel free to call me.
ROB C.E.O.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Peach Software Helps Your Business
All good, support is good and the team is very helpful.
Pros
It has taken some time to change to the "Peach" way of doing things, but we are enjoying the software and the constant improvements which come regularly. I feel like the future will be strong for both Peach and our business which is great!
Cons
The system needs to report on what cost price changes will be changed in a percentage format before XLS Import is finalised/run in to Peach. This would be very important to me.
Response from Peach Software
Hi Shane, A great review much appreciated. Glad we can teach old dogs new tricks :)
Please reach out to me to discuss the price update details. Thanks ROB C.E.O.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Welcomed fresh face
Pros
I have found this software very functional and fairly easy to get used to once you know the basics. I have used V9 for many years and just recently upgraded to V12 and I"m looking forward to finding out and using some of the new features.
Cons
V12 seems to be missing one report that i relied on quite heavily on a daily basis, support is putting in the effort to sort out a solution but why get rid of this one particular report in the first place...
Response from Peach Software
Hi Ben, thanks for the review. Sorry we didn't include your favourite but With over 4000 users and 300 reports in V9 a couple may have fell through the cracks. I'm sure support will get that report happening very easily for you. Or you can create the report now yourself and save it as a favourite. If you need help with that please let us know
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall the software is a good product but there are features that need to be improved
It's really mixed bag their whilst the software is good it's has it's faults as to the staff some are very helpful others are very dismissive
Pros
The product control is great an being able to bespoke reports is good
Cons
Not having the locations shown on the Goods in sheet is a pain and it completely hinders the warehouse staff
Response from Peach Software
Hey Mark, your review is much appreciated. Adding product locations to the Goods in Worksheet is an easy change and a good idea. As the review is anonymous I don't know which company you represent, so please give support a call to get this done, and if they say they are not able too, tell them you spoke to Rob and he said it should be easy.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Peach Software V12
Peach have always been great to deal with and very friendly local support
Pros
We've been with Peach Software for 10+ years and it keeps track of all facets of our business from product info to accounts. The new reporting feature in V12 is a huge plus as with the improvements they have made to Peach Online (their B2B sales platform) They continue to customise the experience for us where possible.
Cons
Integration is fairly seemless as most data can now be easily configured with their excel importer
Response from Peach Software
Hi Ben, really appreciate your detailed Review. I know we are working on a couple of new things for you.
Regards Rob C.E.O.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great Product
Great
Pros
The software has everything we need for spare parts , good cross reference program , supplier program , easy invoicing and ordering program
Cons
If anything I would like to be able to have multiple delivery addresses for 1 customer and easier finding invoices
Response from Peach Software
Hi Rodney, thanks for the 10/10 review. Really appreciate it. Call Support to learn how to have unlimited delivery addresses for a customer.
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
My Review
It is easy to use.
Pros
It is easy to use and train new users. most screens are self evident.
Cons
The new V12 doesn't put the cursor back in the box in many of the screens when you toggle between them.
Response from Peach Software
Evening Michael, thanks for your review and we shall certainly pay attention to the missing cursor. I understand it's important not to have to use a mouse to get focus, drives me crazy too. Just in case I cant find the specific areas where the cursor has escaped, email me directly with a list if it's not too much trouble.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Satisfied
Easy for new staff to pick up how to use the program
Pros
Easy to use
Can have multiple screens open
Easy searching for part number transactions
Easy uploading of new part numbers.
Cons
Sometimes you will need to do a Generate statistics to refresh part numbers
Sometimes running a particular report we need can be hard to create
Response from Peach Software
Thanks for a great review Brad. Much Appreciated
Regards Rob C.E.O.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
GREAT PRODUCT
Overall I find peach to be a great product for what I am using it for. Tracking Sales to customers all over Australia.
Pros
I find that invoicing, tracking invoices and staying on top of accounts extremely easy and streamlined.
Cons
I like least the dificulty in some of the complexities of generating reports. Also the lag that can exist when connecting to peach servers can be frustraiting at times.
Response from Peach Software
Hi James, Thanks for a great review. Let us know if you need assistance with any of those reports. Once set up you can save the changes so it will be easier moving forward.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MY OPINION
JUST A GOOD OVERALL POS SOFTWARE
Pros
EASY TO NAVIGATE, EASY TO BACKUP, EASY TO EXPORT FROM, GOOD SELECTION OF REPORTS.
Cons
COULD BE MORE FLEXIBLE WITH SOME REPORT PARAMETERS
Response from Peach Software
Thanks for your Review Julie, much appreciated. I hear you and this is one of the great improvements we made in the latest version V12. I will have support set up a Trial of our new version where you will find a great deal of flexibility and can even create and save your own custom reports plus so much more.
Regards Rob C.E.O.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Highly recommend software.
All the inventory related issues is solved by using thia aoftware.
Pros
The most important things i like in this software is interface easily handle if you practice and most amazing product for inventory management.
Cons
The thing i personally observed is it is little bit difficult to use at first.
Response from Peach Software
Thankyou for your review. I'm pleased you are enjoying a positive experience with Peach Software. Regards Rob CEO
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
great value in peach
perfect
Pros
easy to use , easy to understand , and cost effective
Cons
having to manually change the date every morning
can be complex if you choose to run the ledger system
Response from Peach Software
Thanks so much for your review Sid. Always a pleasure doing business with you. Sooner than later we need to get you onto our Version 12. Sometimes change is hard but we'll keep trying :)
Regards Rob C.E.O.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Solid management software could use some improvements to be more flexible.
Pros
Nice inclusive software for inventory management, accounting and invoicing.
Cons
Not great at anything in particular just good at multiple things.
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Peach Software Review
Love it!!
Easy to use and easy to train.
Pros
Ease of use.
I have been using it for years.
Cons
A little hard to learn, but it is easy once you are trained.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
PEACH SOFTWARE EASY TO USE
GREAT SUPPORT FROM AIDEN
Pros
I CAN EXPORT TO EXCEL AND I CAN EXPORT TO PEACH ONLINE
Cons
NO PAYROLL FUNCTION, REPORTS ARE HARD TO FIND
LIKED VERSION 9 OVER VERSION 12
Response from Peach Software
Thanks for recommending Peach Software David. I'll pass your appreciation onto Aiden. Call Support to find out how to search for the reports by name, its very easy. You've come a long way over a number of years. Regards ROB C.E.O.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Affordable accounting solution
Pros
Payments and collections are very easy. Also GL payments are easy to enter.
Cons
Period lock and then getting as of date trial balance and financial statements are difficult. Difficult to edit details of invoices once entered.
Response from Peach Software
Hello Basit & thanks for a positive review. Give us a call and we can go through the GL Lock Date settings, really quite simple. Regards Rob C.E.O.