User Reviews Overview
About AWeber
AWeber provides online marketing services for small businesses. They provide marketing solutions to help you - Grow your email list - Increase website traffic - Monetize your content - Sell your products or services - Automate...
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- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Poor Deliverability For Me Best Tagging Experience
My experience with Aweber's customer support even when I start as a free trial was something to take home about.
It's easy to create both HTML templates for your emails and also, their easy drag and drop email builder makes it possible to design your email templates or pick from the library of already made templates and edit your campaigns.
Email campaigns can also be shared with someone else to import all the flows to their autoresponder with Aweber and save a lot of stress.
Pros
I love Aweber's ease of signing up plus, it's a powerful autoresponder with a nice user interface, great email list management, custom segmentation, and the fact that it even delivers analytics to your email after sending an email campaign makes it my favorite. As compared to ConvertKit, Aweber is still cheap and an affordable autoresponder to rely on.
Aweber has outstanding customer service which you can reach at any point in time from email, live support, and phone call.
Cons
Aweber's Campaign flows feature is currently my third best but then it lacks some features as compared to sender. An example of that feature I was looking for is setting a condition of either a subscriber is qualified to receive the next flow or change a path. That which I can't find in an expensive autoresponder like Aweber.
Reasons for Choosing AWeber
I was promoting Affiliate products and MailChimp had to shut me down and that was why I sourced for another autoresponder which can give me control over my list, what I send and when I send to them.Switched From
MailchimpReasons for Switching to AWeber
I read a lot of reviews about successful affiliate marketers using Aweber to make money and I thought I should go for it. Plus, I liked their Free trial which offers almost everything the paid plan offers with 500 subscribers.- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Using Email Marketing Effectively
Simple email automation solutions have simplified our marketing efforts, allowing us to easily construct dynamic campaigns. The mobile-responsive email templates ensured that our messaging reached our target audience regardless of device. AWeber's holistic approach has improved our email marketing strategy and strengthened customer relationships.
Pros
It's important to draw attention to some of AWeber's limitations because it distinguishes itself in the field of email marketing with two remarkable characteristics. Although useful, the reporting and analytics features could use more cutting-edge alternatives for comprehensive analysis of campaign performance. Also, increasing the number of third-party integrations that are enabled would give users even more options when integrating AWeber with their current marketing solutions
Cons
It's a dependable choice for email campaigns thanks to its user-friendly interface and powerful automation tools. Continuous improvement in reporting features, on the other hand, would provide marketers with even deeper insights into their email performance, allowing data-driven decisions for better results.
Alternatives Considered
Zoho CampaignsReasons for Choosing AWeber
We switched from another email marketing service to AWeber because we wanted a more user-friendly and robust platform. Our old solution lacked the automation capabilities we required to properly grow our marketing activities. Thanks to AWeber's user-friendly UI and attentive customer service, the transition was smooth and productive.Switched From
AcumbamailReasons for Switching to AWeber
The email automation features are ideal for our requirement to successfully engage our audience, and the mobile-responsive templates ensure a professional and consistent brand image. AWeber's customer service commitment and user-centric design influenced our decision.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Not the best at keeping subscribers
Aweber was the 'gold standard' in email marketing when I used it a few years ago. The problem I encountered was when transferring an email list over from another provider. Not everyone clicked the link to resubscribe and I lost thousands from their software. I couldn't send them another email from there. I understand the requirement to resubscribe but this was an existing list from another provider. I also lost clients and friends from my list who were confused as to why they no longer received emails. They had to go to my website and sign up again. I couldn't contact others to do the same - because I couldn't email them! Years of building a list was gone.
Pros
Aweber is straightforward and has a good interface and a no-nonsense approach to email marketing. Their pricing is fair and you pay more as your list grows giving you the chance to get started without an inflated cost.
Cons
I found them to be really restrictive with my email list and I lost a lot of subscribers.
Top AWeber Alternatives
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Good for a small company mail list, but lacks integration
Also, it became too costly an option when trying to integrate my WooCommece store data without purchasing a $49 plugin. The more I wanted to do, the fewer options because available not making this a suitable option for me. Overall, my experience with AWeber was less than stellar and I had to drop it for a better solution.
Pros
AWeber is good for maintaining a customer list and sending campaigns. It also provides the capability to use a single list among a couple websites with some integration and upgrades. Overall, I would consider it an entry-level list management option.
Cons
AWeber lacks the capability to integrate multiple website data seamlessly without some third-party apps. Not being able to maintain a single list among my three websites was a definite downside to continuing using the software. The form builder and landing pages were difficult and cumbersome to configure, setup and integrate. The RSS options was clunky and the templates were lacking any customization.
Reasons for Choosing AWeber
I was looking for a better solution for the limitation in Mailchimp, but AWeber was less than stellar. Mailchimp did not give me much analytical data and email marketing options.Switched From
MailchimpReasons for Switching to AWeber
I initially choose AWeber because I thought it was a improvement over Mailchimp. However, it did not meet my needs as well. So, I switched to ActiveCampaign and glad I did.- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Aweber the right tool to start as a small business entrepreneur
Great. I’ve been using Aweber for almost 7 years. But have to move to another software which include a CRM.
Pros
Very easy tool and the availability of the support team.
Cons
I would like to have more flexibility with the tool. A map would be great to have an overall view of the campaign. It would also be great to have more automations tools
Alternatives Considered
MailchimpReasons for Switching to AWeber
My coach advise at that time. He was an affiliate but it was really a good choice anyway- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
AWeber Delivers
I love being able to create, and having AWeber is like having the perfect assistant! Always on time, never late. Gives me the very best results everytime and doesnt create customer problems! AWeber is simply the BEST!
Pros
I love everything about AWeber! Support is awesome! The tools are easy to use and there is an abundance of support materials and videos for DIY How to! I enjoy having an email responder that cares!
Cons
I dont think there is anything negative to say about using AWeber! Everything I need to do is available in AWeber!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Very competitive Autoresponder option
When we first started with AWeber a long time ago, it wasn't the most user friendly platform and was pretty limited in what it could do. They have consistently updated it over the last decade to be a really solid competitor in the autoresponder/email marketing field.
Pros
I love that it doesn't charge extra for subscribers for the plan that we are on. It is also incredible competitive in its pricing compared to Mailchimp which does much of the same things. Love that they also added in tagging options.
Cons
I honestly don't really have any dislikes of the platform. It integrates well with what we use and we have no complaints.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
One of the best
I have had a great experience with AWeber and I can say it helped me alot basically when I was at the beginning on the digital marketing industry.
Pros
Since I work with clients in order to achieve some Digital Marketing results AWeber has been some of the tools I have used the most. I like that it has some pretty form designs and that it has integration with a lot of themes and plugins for optin forms. I also like that AWeber has ease of use.
Cons
I use to regret about AWeber for its lack of automation features, but since this is not a limitation any more, I think AWeber is a great email & automation marketing tool.
Alternatives Considered
MailchimpReasons for Switching to AWeber
I choose AWeber because I made a research and I thought AWeber was the best for me based on some of the reviews I read about it.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
One of the most effective pieces of software for online marketing via email.
If you're seeking for a dependable and simple email marketing solution, AWeber is what you need. It's an effective tool for organizing marketing campaigns because to its automated features and ability to connect with other apps. It may not be the greatest option, though, if extensive personalization and detailed reporting are must-haves for your business.
Pros
My first foray into email marketing was with Aweber. It's perfect for mass emailings like newsletters. Once among the finest, its email delivery rates were respectable. It also gives decent options for customizing emails for each individual consumer.
Cons
Although Aweber has many useful capabilities, I have found that its email template customization possibilities are limited, making it difficult to create truly unique layouts.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Use It - Better than Mailchimp
Pros
Their support is better than Mailchimp. Yes, I said that. I think there was a time MC had support down pat, but Aweber always has someone available via their chat tool to help me.
Cons
Their email editor until recently was pretty janky, but recent updates have really improved this.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Aweber Review
I love that we can have automation when someone opts in to an offer we can have a series of emails to send out to them on a consistent basis. Also is great to send out a blast periodically to all clients/patients at once to keep them informed of announcements or offers.
Pros
It's relatively easy to use and also integrates with most other platforms that I use. It's well known and has been around for many years. It's one of the simplest email marketing software that I have used so far. I like the fact that they are continuously improving the product.
I like the drag and drop builder. Easy breezy!
Cons
There is nothing that I don't like. It is a great product.
Reasons for Choosing AWeber
I felt like Aweber offered more options and integrated with more platforms. Also, at the time, they didn't have double opt in feature.Switched From
MailchimpReasons for Switching to AWeber
Reasonably priced and most popular.- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Great Customer Support
Excellent experience with Aweber. They have always answered our questions and even offered suggested articles that are so helpful.
Pros
We have used Aweber for over 5 years and love their customer service. They have been able to help us with suggestions on landing pages, templates for broadcasts, and sign-up forms. They make it easy for a beginner to set this all up.
Cons
Like everything they offer. Really can't think of any changes they could make.
Alternatives Considered
MailchimpReasons for Switching to AWeber
It was much easier to use than Mailchimp. We get so much value out of using Aweber.- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Aweber customer service is the best
Highly satisfactory
Pros
Fantastic customer service. Reps are bright, knowledgeable, and very interested in solving my problems.
Cons
There is nothing I can think of at present
Alternatives Considered
MailchimpReasons for Switching to AWeber
Customer help videos, and fantastic customer service. [sensitive content hidden] was excellent today in quickly solving an issue that I was having with my lists.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Makes life easier
First class, the support is great and on hand 24hrs a day. Its easy to see the best performing emails.
Pros
the sign up forms are fast and easy to design and put on any website. it links in with facebook and twitter and social media. plus PayPal or stripe, so when a customer make a purchase they get added to the right mailing list and receive the automated email
Cons
im unable to automate moving subscribers from one list to another when they finish a automation series
Alternatives Considered
KeapReasons for Choosing AWeber
More professionalSwitched From
SurveyMonkeyReasons for Switching to AWeber
It was focused on email marketingResponse from AWeber
Hi Richard,
Thanks for your review! I noticed that you mentioned wanting to automatically move subscribers from one list to another when they complete an automation series. This is possible within AWeber, except you wouldn't need to move them from one list to another. Instead, you would keep them on the same list, and start them on a new automated series. Our support team can help you with this. Please contact us at https://www.aweber.com/contact-us.htm.
Brandon O.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Alternative Aweber for those starting out.
Aweber is great, it has benefited me in many ways with my email campaigns.
I know exactly who is opening my emails and clicking on referral links or sales pages in my automations.
That way I can create accurate reports for non-interacting people or buyers and etc...
This is a big help to increase your sales, because you can focus a strong campaign on the right people, just by looking at the reports generated by the tool.
I have an excellent relationship with aweber, the first 3 months were tense, but she helped me to get the necessary results to continue in the fight.
Pros
An extremely fantastic tool when it comes to email delivery.
Incredible accuracy of my automations. Without a doubt it's one of the best I've ever used.
A great help for those who are just starting out and don't have much capital to invest. Because aweber allows you to use and learn about the tool for free for 3 months.
In addition to the company's integrity in providing knowledge to its customers and users, they fill their inbox with hundreds of emails almost daily, but it's just to inform about the tool and its features, free courses and lectures for better performance.
aweber support is very good and fast, prompt service, they always solved problems for me immediately.
Also, I used several free Landing Pages templates with fantastic layouts and almost automatic. I just needed to choose the model and just type a call to action.
For everything, I recommend aweber, an outstanding service.
Cons
Negative points about this tool, I don't have.
But just an addendum, for those outside the US and needing to use the tool, it's a great idea while using the free months.
But if you're setting up and collecting leads in your campaigns, no results.
You may get frustrated, as the payment will be a little expensive, taking into account the dollar's value in relation to other countries.
But on the whole, I have no criticisms about this software.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Where any email marketing should start.
Overall it’s been a positive experience with Aweber. Enjoy using this to create email newsletters and campaigns.
Pros
It’s simple to use. With a few clicks, you can start collecting emails to your email list, and start creating your news letter as well.
The email editor is as simple or complex as you want to make it. It’s easy to integrate with whatever word processor you write your copy on, or even as a native word processor.
I love how easy it is to see what your stats are on sent emails. It allows you to drill down on what works best in your headlines, email body, and if the links you send are getting click throughs.
I also like how very few emails get bounced from the receiver. Aweber is a trusted email newsletter source, so gmail and even hotmail won’t mark it as spam often.
Cons
The biggest problem I find has to do with the lead pages. The lead pages on Aweber aren’t great, and they don’t always work fantastic putting them into a Wordpress blog.
Then trying to integrate Aweber with lead pages was a problem for myself. I had to consult friends to discover how to do it properly.
If the lead pages function was improved, and integrating with lead pages, it would immediately improve the experience and product.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
My Favorite Email Marketing Tool
Pros
AWeber has significantly contributed to the growth of my business through Email Marketing. I am using many platforms but AWeber is super easy to set up and use. The features are awesome especially integrations, marketing automation, email sequences and Landing pages.
Cons
Nothing to say so far. Everything is perfect
Alternatives Considered
ConvertKit, Constant Contact, Campaign Monitor by Marigold, MailerLite, iContact, Brevo and OmnisendReasons for Choosing AWeber
Mailchimp was more complicated and slow.Switched From
Mailchimp- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Email marketing made simple
Pros
The platform overall ease of use is what I consider Aweber's. Setting up campaigns and creating visually-appealing emails has been a breeze, thanks to its intuitive interface and drag-and-drop functionality. Plus, the templates library makes the whole email or email campaign process so much faster – and I love that!
Cons
On the one hand, simplicity and ease of use are key. On the other hand, however, Aweber's simplicity also represents a limit if you'd like to do more advanced stuff. This means that, at some point, you may "outgrow" the platform because you may need a more robust set of features.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Awesome experience so far to use Aweber email marketing system for my all clients
My overall experince is fantastic so far because I have almost used their all features. Moreover, I also help many people to integrate Aweber without any charges because I love to do that to help people.
Pros
Specially Aweber has great amount of templates to use for different type of emails to send out for email marketing. Moreover, they have best integration way to integrate their system with landing page. Even they provide an API option so we can easily integrate our custom workflow with website or mobile applications. I found, they have excellent email tracking history and reports. By this tracking details, we can easily find how it delivered to our customers, they the email got opened and clicked on any link which we had in email body part. Overall, my experience is fantastic to use Aweber to use it for all my clients so far. I also help people to integrate Aweber with their landing page without any charging because it doeant take much time for me so if any help needed, I would surely help you. Thanks
Cons
I found only one and that is you need to have bit knowledge of how email marketing works. But, thats a part of any email marketing though!
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Aweber is a game changer email campaigns tool. Easy to use.
By the best. Aweber takes the lead in streamlining email campaigns. Automation is achievable and it quite relatable.
Pros
I want to start by passing my gratitude to the customer service team for their support all along. They have made integration especially during the initial set-up easy and fun. Well organized dashboard making customization and navigation quite easy. On the performance, for the period I have used Aweber, everything has worked well and for the few tough times, the customer service team has always been present to assist. Reliability is at top notch and accuracy of results is quite dependable. I highly recommend Aweber.
Cons
Cool. I have not experienced much negativity with Aweber. It's difficulties are easy to fix.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Aweber
Pros
Aweber is without a doubt one of the best email marketing tools.It is complete and easy to use.Ideal for creating email campaigns and landing pages.
Cons
Aweber suits me to run my online business efficiently.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Good beginner option for email marketing
Generally AWeber is a good solid piece of software and was ideal for the first stages of email marketing. I had no problems with it at all .Once you start getting more than 500 subscribers you have to make a decision on the features you need and pricing bands for other companies. AWeber is still very competitive at under $20/month, but other competitors have superior features.
Pros
Price (free for first 500 subscribers), subscriber tagging, Wordpress plugin, landing pages and forms, Google Analytics
Cons
At the time, the pricing for more than 500 subscribers didn't work for me so I switched products to ConvertKit
Alternatives Considered
MailchimpReasons for Switching to AWeber
Pricing and features- Industry: Newspapers
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Really bad platform
I did not get many benefits and had a bad experience overall - i no longer care this happened months ago I am over it but since I am writing a review on software i have used, I would advise all honestly to stay away as my story seems far from unique and had other bad experiences which i don't have time to list - MailChimp is a pretty good alternative if you are checking out ESPs
Pros
It is relatively easy to use its not hard to figure out for most beginners and has basic templates and campaigns which should
Cons
Stay away! Their RSS campaign did not send out for a while and then on its own sent out 6 emails at once really pissing off our readers they offered us a discount of 30% if we signed a two year contract after I said it was an inexcusable mistake which cost me hundreds of dollars in unsubscribes and possibly thousands and pissed off my entire email list. 30% off their inflated high price which they had just boosted was not worth it - i have heard many experts and users tell me of Aweber nightmare stories since my experience. I would recommend mailchimp as an option for basic users, i would advice all to stay away from Aweber
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
My experience with Aweber
For easy to use Email Marketing Platform, Aweber is just the best that I have used.
Pros
The singular thing I so much love about Aweber is their User Interface UI. It is so simple and straightforward. Everything you needed are at the right place.
Their inbox rate in superb, from experience I normally have up to100% inbox rate. My list is less than 2000 subscribers but then I believe their system sends out emails as though it's sending directly to one person at a time.
Their landing pages are simple and easy to customize. They have Javascript, plugins for different CMS and blogging platform and Html though I use the html mostly.
Cons
Actually, Many times I had wanted to create a more sophisticated web forms but their platform is not compatible for it. What I am trying to say is that I have had needs for forms that help people to take a short survey thereby building my list with it or a two-step form but the feature is included.
Aside that, every other things are just perfect.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used for 1+ year
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Review Source
Not Great for Small Business
This was the first email marketing software that I used when I first opened my massage practice, based on the recommendation of someone who owned a much larger business. Turns out size matters when choosing an email marketing system. While it was great for my friend with a larger business, it was too simultaneously too much and not enough for my microbusiness
Pros
It offered a functional email marketing service that complied with the Can-Spam act
Cons
It was not intuitive to use and because I'm such a small business, I had the smallest/cheapest plan which gave me less functionality. I couldn't store images or create templates with my plan, which meant I had to recreate the wheel every time I sent an email.
Response from AWeber
Hi Michelle. Thanks so much for your feedback. I see that it's been several years since you were a customer. I wanted to let you know that a lot has changed since then and the limitations you mentioned no longer exist (e.g., ability to store your own images, create templates, etc.). In fact, every customer has access to all features and functionality, regardless of their rate. We do not have pricing tiers that limit functionality. We hope you'll consider giving AWeber another try. We offer a 30-day free trial and would be happy to do a brief demo for you, if you'd like. - BO