User Reviews Overview

About AWeber

AWeber provides online marketing services for small businesses. They provide marketing solutions to help you - Grow your email list - Increase website traffic - Monetize your content - Sell your products or services - Automate...

Learn more

Feature ratings

Value for Money
4.2
Features
4.2
Ease of Use
4.2
Customer Support
4.5

Browse AWeber Reviews

291 of 291 reviews
Sort by:
Jorge
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
N/A

5
Reviewed on 21/10/2020

One of the best

I have had a great experience with AWeber and I can say it helped me alot basically when I was at the beginning on the digital marketing industry.

Pros

Since I work with clients in order to achieve some Digital Marketing results AWeber has been some of the tools I have used the most. I like that it has some pretty form designs and that it has integration with a lot of themes and plugins for optin forms. I also like that AWeber has ease of use.

Cons

I use to regret about AWeber for its lack of automation features, but since this is not a limitation any more, I think AWeber is a great email & automation marketing tool.

Alternatives Considered

Mailchimp

Reasons for Switching to AWeber

I choose AWeber because I made a research and I thought AWeber was the best for me based on some of the reviews I read about it.
Angelica
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/06/2023

Streamlining Email Campaigns: Maximizing Efficiency with AWeber

I used AWeber to manage email updates and communications with stakeholders, such as researchers, collaborators, and industry partners, during my internship at the university's Department of Pharmaceutical Development and Research. Building professional connections, exchanging research discoveries, and successfully disseminating information all benefited from the software. AWeber's user-friendly UI and adaptable templates made creating emails quick and easy while maintaining brand consistency. The automated features improved communication efficiency by enabling customized messages and guaranteeing prompt follow-ups. We could monitor engagement levels and modify our email campaigns as needed thanks to AWeber's dependable deliverability and analytics. AWeber was essential in establishing departmental collaborations and supporting our study.

Pros

AWeber provides businesses with a strong email marketing solution that enables them to engage their audiences and get results. Without any coding experience, you can easily design professional-looking email campaigns using its user-friendly editor and drag-and-drop functionality. With the help of AWeber's automation features, businesses can communicate with customers in a targeted and personalized way, nurturing leads and forging lasting relationships. The program offers in-depth analytics and reporting that provide insightful data on subscriber behavior and campaign performance. The wide template collection and customisable sign-up forms offered by AWeber further improve lead generation and brand consistency. AWeber is a dependable option for companies of all sizes looking to maximize their email marketing efforts because to its exceptional customer support and consistent deliverability.

Cons

AWeber has many advantages, but there are also certain things to take into account. When compared to some contemporary email marketing platforms, the software's user interface could feel a little archaic. Although it offers the most fundamental automation features, more complex workflows could call for extra integrations or workarounds. AWeber's price model, which is based on the amount of subscribers, could be difficult for companies with lists that are expanding quickly. The template customization choices may not offer as much freedom as other rivals, but being enough for the majority of needs. Despite these drawbacks, AWeber is a good option for email marketing needs thanks to its extensive feature set, deliverability rates, and customer support.

Ben
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
1

2
Reviewed on 25/09/2020

From Hero to Zero

It's a shame Aweber fell from our grace so monumentally. I'd been a loyal customer for several years, but when things went wrong they did so so disastrously and caused real damage to our business. When you're emailing thousands of people, technical glitches are not OK, especially if they can't be explained.

Ironically, it's only been moving to another provider that has really served to highlight how dated Aweber is.

Pros

AWeber was my first email marketing system and I was happy with it for several years. It's fairly easy to use despite having a rather clunky and old-fashioned interface. Email deliverability is reasonably good and the support team responds quickly. It's also staffed with people and not bots.

Cons

Sadly, Aweber completely destroyed an email campaign and lost me money. I had set up a sequence of emails and twice been on to support so they could confirm it was done correctly. When the time came, the emails went out in the wrong order, annoying customers I'd spent years building up and making our company look very unprofessional. Despite personal phone calls and apologies, Aweber seemed to lose interest and have yet to explain what happened.

Top AWeber Alternatives

Gina Zoie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/08/2023

AWeber is the BEST for Beginners

AWeber is tried, tested, and true. I highly recommend it to anyone starting out who is new to email automation. Great customer support and documentation. The free version is perfect for the beginner and as you grow they offer more features to support your growing email marketing needs at great prices.

Pros

When I started my business I didn't have a clue how to use an email automation service. AWeber was recommended and I'm so glad that I signed up. Their free trial version is great for beginners. I was able to create my first landing page and web forms with ease. I also have the confidence to know that as my business grows AWeber has all the features I need to manage my email marketing and campaigns.

Cons

I wish the free version allowed for multiple lists. You are given one, but it would be nice if maybe they could increase that to 3 lists.

Alternatives Considered

Constant Contact, GetResponse and Mailchimp

Reasons for Switching to AWeber

Aweber offered the best free version to begin with. I loved how I had the flexibility to customize my web forms, landing pages, and emails within the free version. This was pivotal for my business growth as I was given the features needed to grow and nurture my email contact list.
Manish Singh
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 04/02/2023

A Comprehensive Review of Aweber: Pros, Cons, and Overall User Experience

Aweber is well-regarded as a solid option for managing email marketing campaigns, but it may not be the best fit for everyone's needs and preferences. It's important to evaluate the specific needs and budget of your email marketing strategy before choosing a tool. But AWeber gives a free account, which is the best point of this software.

Pros

I like most about Aweber is the Drag-and-drop email builder, Automated email sequences, and pricing.I can subscribe and Unsubscribed people from my list. A wide range of integrations with other tools. Comprehensive reporting and analytics. Also, testing tools and a Good deliverability rateOverall, Aweber is often praised for being a reliable and effective tool for managing email marketing campaigns.

Cons

Its interface is outdated and not as visually appealing as other email marketing tools, and the automation features could be more flexible and customizable.

Alternatives Considered

GetResponse

Reasons for Switching to AWeber

Because:Ease of useLow pricing with good featuresAutomationIntegrationGood customer support
Fabian
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/10/2019

The Aweber Review

Great autoresponder for digital marketing/ affiliate marketing professionals. Your potential to grow and maintain active lists is entirely up to your competencies.

Pros

Aweber provides great email templates with superb integration with other top tier programs. It even offers email marketing training and split testing functionality.

Cons

The only con I can think of is that the price increases dramatically as your list size increases. However it still remains very competitive with other autorepsonders.

Alternatives Considered

SendGrid, GetResponse and Sendlane

Reasons for Choosing AWeber

Mailingboss is a part of the Builderall system that I used before. Aweber also provides better looking and better integrated templates.

Reasons for Switching to AWeber

I found it was a lot more user friendly and offered a great 30 day trial with which to test the product with.
Frank
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/02/2023

Aweber customer service is the best

Highly satisfactory

Pros

Fantastic customer service. Reps are bright, knowledgeable, and very interested in solving my problems.

Cons

There is nothing I can think of at present

Alternatives Considered

Mailchimp

Reasons for Switching to AWeber

Customer help videos, and fantastic customer service. [sensitive content hidden] was excellent today in quickly solving an issue that I was having with my lists.
Sam
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/06/2023

One of the most effective pieces of software for online marketing via email.

If you're seeking for a dependable and simple email marketing solution, AWeber is what you need. It's an effective tool for organizing marketing campaigns because to its automated features and ability to connect with other apps. It may not be the greatest option, though, if extensive personalization and detailed reporting are must-haves for your business.

Pros

My first foray into email marketing was with Aweber. It's perfect for mass emailings like newsletters. Once among the finest, its email delivery rates were respectable. It also gives decent options for customizing emails for each individual consumer.

Cons

Although Aweber has many useful capabilities, I have found that its email template customization possibilities are limited, making it difficult to create truly unique layouts.

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 10/02/2021

Mass Emails made easy, especially if you do Campaigns

I found it a little bit of a learning curve, because it is powerful and has a lot of html graphical ability which is pretty and designer friendly like if I was a web designer, which I am not. The greatest equalizer there is the award winning easily accessible tech support. Their customer service is hospitality devine!

Pros

The ability to use multiple lists, OR the same list with segments.

Cons

I would love to be able to sort alphabetically inside AWeber my lists, to match with other databases to ensure that I have not missed someone. You have to export to excel for that feature or functionality. One other element threw me, it's case sensitive in other words if you search KATHY you will not find Kathy.

Alternatives Considered

Salesforce Service Cloud and Constant Contact

Reasons for Switching to AWeber

The campaign strength variety of options and overall support awards.
Juan
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 05/11/2022

Aweber is the classic tool for email marketing

Solid company. Too pricey for me but a great tool.

Pros

Ease of useSimplicityHigh email open rates

Cons

Lacks tools of the last yearsWriting space could improve

Jason
  • Industry: Music
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/05/2022

Way better than MailChimp.

I switched to AWeber from MailChimp after learning about how bad MailChimp does with keeping our emails out of the Spam folder. I reached out to AWeber’s customer support multiple times and I can vouch for how AMAZING they all were.

Pros

Customer service is AMAZING when you need them. I can’t stress that enough. Once you learn your way around AWeber, it’s not too difficult to start creating campaigns and sending mass emails out. I love being able to have multiple list for different products and services. The A/B split testing is a really nice feature as well. They also help you connect your website domain host to help you stay out of the spam folder.

Cons

There is a bit of a learning curve to it. Setting up your host domain to prevent emails from landing in the spam folder is not an easy thing to setup but that’s a complicated process for ANY email marketing software.

Jessie
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
N/A

5
Reviewed on 09/01/2021

Good for getting started

I used AWeber for a few years with my first business and was very happy for the price. I had their most basic paid plan which did everything I needed at the time. I will say after taking a year off and reopening this year, AWeber came in second (in a list of 10 options) when making my decision for what to use for the reopening.

Pros

When I started my first solo business and needed a way to send emails to a list, Weber was where I started. I had little knowledge about what I might need and wanted a way to get started with as little friction as possible. AWeber did just that.

Cons

Probably user inexperience on my end, but I couldn't get a handle on how to best use tags and segments to my advantage.

Alternatives Considered

Constant Contact and Mailchimp

Reasons for Switching to AWeber

I wanted something a little more "professional" than free options while still being simple and budget friendly.
Laura
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2020

Good value

I chose this on the recommendation of my VA who noted the list segmentation was excellent for my business. Excellent customer care for questions.

Pros

Fairly easy to use, can segment list to organise contacts into categories of interest for relevant contact, a lot of good customer support and training.

Cons

It is a learning curve getting started (for a non-techie) - but otherwise nothing to deter future use and loyalty.

Pedro
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 07/08/2021

Alternative Aweber for those starting out.

Aweber is great, it has benefited me in many ways with my email campaigns.

I know exactly who is opening my emails and clicking on referral links or sales pages in my automations.

That way I can create accurate reports for non-interacting people or buyers and etc...

This is a big help to increase your sales, because you can focus a strong campaign on the right people, just by looking at the reports generated by the tool.

I have an excellent relationship with aweber, the first 3 months were tense, but she helped me to get the necessary results to continue in the fight.

Pros

An extremely fantastic tool when it comes to email delivery.

Incredible accuracy of my automations. Without a doubt it's one of the best I've ever used.

A great help for those who are just starting out and don't have much capital to invest. Because aweber allows you to use and learn about the tool for free for 3 months.

In addition to the company's integrity in providing knowledge to its customers and users, they fill their inbox with hundreds of emails almost daily, but it's just to inform about the tool and its features, free courses and lectures for better performance.

aweber support is very good and fast, prompt service, they always solved problems for me immediately.

Also, I used several free Landing Pages templates with fantastic layouts and almost automatic. I just needed to choose the model and just type a call to action.

For everything, I recommend aweber, an outstanding service.

Cons

Negative points about this tool, I don't have.

But just an addendum, for those outside the US and needing to use the tool, it's a great idea while using the free months.

But if you're setting up and collecting leads in your campaigns, no results.

You may get frustrated, as the payment will be a little expensive, taking into account the dollar's value in relation to other countries.

But on the whole, I have no criticisms about this software.

Paul
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2021

My Honest Aweber Review 2021

I've had a great overall experience with Aweber. The software has been extremely helpful in launching multiple campaigns across various brands and business lines, and it allows me to see the big picture of my marketing efforts, including open rates, click rates, and top line results, all in one place as soon as you log in. It's one of the first simple email marketing tools that new affiliate marketers and those who are serious about making money online utilize.

Pros

Aweber provides a completely free subscription that is simple to use. It comes with a huge selection of templates, many more than its main competitors. Their customer support is award-winning, easily accessible tech assistance is the ultimate equalizer. Their customer service is divine in terms of hospitality.

It's inexpensive and includes a landing page builder. The program gives you the option of allowing people to subscribe to your email list via single or double opt-in. Aweber has several integrations with reliable third-party tools and apps. All of their email templates are mobile-friendly.

Cons

There are less expensive choices available that offer significantly more capabilities in the marketing automation field. Also, while sending an e-newsletter, you can't include or exclude several segments. The RSS to email templates are inadequate, and they aren't editable with Aweber's regular drag-and-drop email builder. A/B testing, as well as how to use Facebook pixels and Google Analytics cookies in a GDPR-compliant manner, are not available in the landing page builder.

Jonas
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2018

The easiest autoresponder for beginners

Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change.

Pros

I've used Aweber since 2014, and i've NEVER had an issue with them.

Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly.

The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)

Cons

I've heard that if you open a new account with Aweber now, you need to use their service for around a month using double optin, which could be annoying. When I set my account up several years ago, I didn't have to do that. So if you're planning on running paid ads etc right away, that might be an issue for you. If not, Aweber is awesome and i'm sure you'll love it.

Response from AWeber

Hi Jonas,

Thanks so much for your feedback! We really appreciate it. I wanted to quickly clarify that, generally speaking, we don't require new customers to use double opt-in after signing up for an account. Please let us know if you have any questions or need any help with your account.

Brandon O.

Replied 06/02/2019
Carol
  • Industry: Primary/Secondary Education
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/09/2019

Aweber helps even non-techies succeed!

Whenever I've had a question and called Aweber they have been absolutely WONDERFUL with explaining things, walking me through my challenges, and helping answer my questions. Sometimes they've even fixed things for me. Their customer service is stellar and their product is DEPENDABLE. They must have an amazing team because the product and the customer service have never let me down over the 9 years that I've been with them.

Pros

I wasn't very technical, but Aweber still made it easy to succeed at newsletters and broadcasts. My first newsletter went out to less than 20 people, but Aweber helped me look like a pro. I LOVED the email collection options. I found the perfect sign-up forms and they are both still adding names to my email list. One form is in the right-hand column of my website (on every page). The other form is a hover light box that shows up on select pages exactly when I choose. It's amazing! The editor works great and the fact that I can copy a previous broadcast email and reinvent it simplifies my life.

Cons

I'm not a techie, so I haven't explored this software a lot. I guess the part that I like the least is the fact that there are so MANY options! Split-tests, analytics, parsing...make my head spin, so I tend to ignore those options.

Haresh
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2019

Awesome experience so far to use Aweber email marketing system for my all clients

My overall experince is fantastic so far because I have almost used their all features. Moreover, I also help many people to integrate Aweber without any charges because I love to do that to help people.

Pros

Specially Aweber has great amount of templates to use for different type of emails to send out for email marketing. Moreover, they have best integration way to integrate their system with landing page. Even they provide an API option so we can easily integrate our custom workflow with website or mobile applications. I found, they have excellent email tracking history and reports. By this tracking details, we can easily find how it delivered to our customers, they the email got opened and clicked on any link which we had in email body part. Overall, my experience is fantastic to use Aweber to use it for all my clients so far. I also help people to integrate Aweber with their landing page without any charging because it doeant take much time for me so if any help needed, I would surely help you. Thanks

Cons

I found only one and that is you need to have bit knowledge of how email marketing works. But, thats a part of any email marketing though!

Daniele
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 30/05/2022

One of the most famous Email marketing software

Pros

- Very easy to use and implement
- In minutes you can upload your list and send a broadcast
- Very easy to create followup/automation

Cons

- I don't like they charge many times the same lead because is in the different lists
- Marketing Automation with limit, not so complete as others

Prudencia
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
N/A

4
Reviewed on 18/05/2023

Highly Satisfied with AWeber's Services!

Pros

AWeber is an excellent email marketing service that is user-friendly and efficient. Its drag-and-drop email editor makes creating visually appealing emails effortless, while its wide range of features such as autoresponders, RSS-to-email, and email list segmentation, make it extremely convenient to use. Furthermore, its customer service team is knowledgeable and always willing to provide assistance when needed.

Cons

The biggest downside to using AWeber is the cost. While the features are great and the customer support is reliable, it can be expensive for a small business or individual.

Verified Reviewer
  • Industry: Internet
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/11/2019

Excellent email marketing for small businesses

I've been very happy with Aweber. It's reliable, pretty easy to use, and can do everything that I need it to do. It's rare that I need customer service, but their service has been very good when needed.

Pros

Aweber is very powerful with lots of features and options, but still easy to use. You won't have to spend hours trying to figure out how it works. There is very little learning curve.

Cons

The email automation features are a little more limited as compared to some other companies, however, Aweber is priced well and does everything that most small businesses will need.

Alternatives Considered

GetResponse and Mailchimp

Reasons for Choosing AWeber

Better features for my needs
Kehinde
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2017

My experience with Aweber

For easy to use Email Marketing Platform, Aweber is just the best that I have used.

Pros

The singular thing I so much love about Aweber is their User Interface UI. It is so simple and straightforward. Everything you needed are at the right place.

Their inbox rate in superb, from experience I normally have up to100% inbox rate. My list is less than 2000 subscribers but then I believe their system sends out emails as though it's sending directly to one person at a time.

Their landing pages are simple and easy to customize. They have Javascript, plugins for different CMS and blogging platform and Html though I use the html mostly.

Cons

Actually, Many times I had wanted to create a more sophisticated web forms but their platform is not compatible for it. What I am trying to say is that I have had needs for forms that help people to take a short survey thereby building my list with it or a two-step form but the feature is included.
Aside that, every other things are just perfect.

Verified Reviewer
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/03/2019

Great Pricing, Amazing Support

Solid, solid, solid.

Pros

Amazing support, I did a side by side comparison customer support test for 5 other vendors and they responded the most thoroughly and the fastest. The API is thorough and haven't had any issues. Interface just works. It has all the stuff you need. The unlimited email sends for pricing is great, most vendors charge you for emails after a certain point.

Cons

The templates were a bit confusing, wish it had an advanced mode for interface with more bells and whistles so you don't have to use API to make anything advanced.

Maria
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/02/2022

Amazing

Amazing

Pros

Easy to use, manage and amazing support that always help

Cons

Forms and landing pages, is not atractive as Leadpages

Elizabeta
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2021

Build your email list with Aweber

Pros

I use this software from the beginning. In the meantime, I tried almost all autoresponders but this one has the best deliverability and single optin. They have 24/7 support and you can solve any issue immediately.
You can import the campaigns, duplicate them with share code, setlist automation. Many autoresponders don't allow to promote affiliate links only website links. Aweber is not among them.

Cons

You can't put the tracking code on their website builder

291 reviews