User Reviews Overview
About Sage 100
Sage 100 is a cloud-connected ERP platform (Enterprise Resource Planning) for medium-sized manufacturers, distributors, and professional service companies. Finance, budgeting, planning, inventory, supply chain, production...
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Sage 100 Review
My overall experience with Sage 100 is very positive.
Pros
Sage 100 really helped us on our ERP operations with its powerful features.
Cons
The customer support service flows can be more efficient.
Response from Sage
Thank you for your review, Onur. We're thrilled to hear Sage 100 has positively impacted your ERP operations. Your feedback on customer support is invaluable, and we're committed to enhancing our service flows. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A Must for Any Accounting Department!
I use Sage 100 on a daily basis. When I got this job, it was my first time working in this program and I was a little intimidated, but once I sat down and started navigating through the different modules, I could see that it was not going to be a problem to use at all!
Pros
It's very simple and straight forward and easy to use. It's not convoluted with a bunch of unnecessary features. It also has a lot of useful resources and help guides right there if you need them.
Cons
I'm not sure of the ease of integration with other products. I think it was attempted but not followed through on.
Response from Sage
Thank you, Tiah, for the positive feedback on Sage 100. We're glad to hear about your seamless experience and are exploring integration capabilities to further support your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Sage 100 Accounting Software is Easy to Manage!
I have been supporting Sage 100 for years and able to maintain and patch on our schedule to accommodate us better.
Pros
I like the interface and setup of Sage 100. It makes it helpful to control the maintenance and patching of the servers locally.
Cons
There are times when we would like to have more support for local resources and have not been able to find it.
Response from Sage
Thank you for your review, Ian! We're glad to hear that you find the interface and setup of Sage 100 helpful for managing server maintenance and patching. We appreciate your feedback on support for local resources and I will share it internally.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Top Sage 100 Alternatives
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great Beginner Friendly Software
It worked well for a time, but ultimately didn’t work for our company
Pros
Very user friendly; straightforward interfacing
Cons
It was hard for my accountant to access remotely; didn’t integrate seemlessly with their processkng
Response from Sage
Thank you for your review, Blair! We're glad to hear that you found Sage 100 user-friendly with straightforward interfacing. We appreciate your feedback on remote access and integration challenges, and we're continuously working to improve. Your insights are valuable to us as we strive to enhance our product.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Industry-Specific ERP Solutions.
Automation of reconciliation and reporting significantly reduces manual labor and minimizes the risk of errors.
Pros
Excellent customer support ensures issues are resolved quickly. Comes with unlimited customization options which helps to meet specific business needs. Features like wide range of pre-built integrations and native connections other products makes it the ideal choice for sensitive data. Has a robust security and compliance dashboard.
Cons
Sage 100 can be expensive for smaller teams. Also the lack of a free trial version limits users who would opt to test the product first before purchasing it.
Response from Sage
Thank you, Frank, for your positive review of Sage 100. We're thrilled to hear that our customer support, customization options, and security features have met your business needs. We appreciate your feedback on the cost and lack of a free trial, and we'll consider this for future improvements. Your insights are invaluable to us!I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Software is bad, service partner is worse.
outdated technology, lack of transparency, psuedo subscription without meaningful updates. Poor quality of the service partner network leaves much to be desired.
Pros
the name of the software. But don't be fooled by that.
Cons
On paper it has all the functionalities. In reality none of them works properly. You endup with countless customizations from a Sage partner and become very dependent on their partner. They are neither good nor cheap.
Response from Sage
We're sorry to hear about your experience, Yuan. We value your feedback and are committed to improving both our software and the service partner network to better meet your needs. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent software for a small to midsize company
The integration to pVault, a paperless document management platform used to approve or reject A/P invoices, worked well but there would be errors for large batches. It was hard to determine where the problem lied and which platform to blame. Overall, a small sized construction or manufacturing company projecting growth to midsize in a few years.
Pros
The simplicity of it. It has the capacity to do everything needed in accounting and easy to learn. Good for a small to midsize company.
Cons
I wish the report parameters had more options to view data. I wish there was an option to increase the system font size.
Response from Sage
Thank you, Mimi, for your review of Sage 100. We're delighted to hear that you find it simple and effective for accounting needs. We appreciate your feedback on report parameters and font size, and we'll consider these for future updates. Your insights are valuable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Payroll Administration/ Data Entry
Love to work with it, I spend the whole day inputting information.
Pros
Very simple to use, from the first day I started working with it.
Cons
The online help needs to be explaining a little better.
Response from Sage
Thank you, Francisco, for your positive review of Sage 100. We're thrilled to hear that you found it simple to use from day one. We appreciate your feedback on the online help and will work on improving it. Your satisfaction is important to us!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
SAGE Software Review
It was ok, but not a fan of it for daily use.
Pros
Not difficult to use, once you got used to it.
Cons
The software would shut down for no reason.
Response from Sage
Thank you, Amy, for your feedback on Sage 100. We're glad you found it easy to use. We apologize for the issues with the software shutting down unexpectedly. Your feedback is valuable, and we're working on improvements to enhance stability and overall user experience. We appreciate your input!
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Easy to use
It's a good product that meets the basic needs required, although is not very good at integrating
Pros
straightforward program to use, and does not contain unnecessary features, and covers the basic functions
Cons
not easy to integrate with other products, prices only comparable for medium to large businesses
Response from Sage
Thank you for your review, Isobel! We're glad to hear that you find Sage 100 straightforward and effective for basic functions. We understand your concerns about integration and pricing for smaller businesses. Your feedback is valuable as we strive to improve our product. Thank you for sharing your experience with Sage 100!
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
My experience with sage 100
Although i wasn't in the team when they chose Sage100, but my exprience with it was smooth and secure, never had a technical error with it
Pros
The various buisness fuctions, the customization, the sacalability and the interface
Cons
Mainly the cost, and somehow the limited cloud options
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage 100 review
Good
Pros
It makes financial reporting easy, it makes stock management easy, it makes sales easy
Cons
Working from a distance with sage sometimes is very difficult especially when there is no internet connection
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great Accounting Software
Pros
Accountability of employees to make correct invoices
Cons
Previously we used Mas 90 and didnt have to wait 5 extra seconds for the functions
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Not a customer focused company
sales process we poor experience
Pros
The overall feature set was good and met expectations.
Cons
The sales process was rigid and not customer focused.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
10+ Years of Sage in a mid-size manufacturing / distro environment
Sage has worked well for us for almost 10 years however as the company grows we find that we are "outgrowing" Sage and it can't keep up with our workload.
Pros
Sage is old and the core functionality is solid. It "just works" for most smaller companies
Cons
Sage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
SAGE 100 is a Winner
Overall, Sage has helped with running our business and keeping everything straight - I would say my (our) experience with Sage has been a positive one.
Pros
It is a very robust package of modules - each module is for a specific task - general ledger, AP, AR, Inventory, etc. Once you have your company setup you assign your staff to be responsible for one of the modules and they become the expert in the module. All modules are integrated with the other modules so there is no need to upload and run sync programs - it is all done for you.
Cons
Sometimes the modules are not as intuitive as other modules - I can only guess different software designers designed different modules and therefore the nuances of writing logical code differ from individual to individual. This makes more a bit of discontinuity across the modules. Somethings a module will crash due to some parameter not having a specific number or letter in the database (don't even know how that would happen!) and you cannot diagnose it yourself - you have to call customer service. It will cost you money if you don't have a CS plan and chew up at least an hour of your time. However, in fairness it does not happen too often.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
New Sage 100cloud software is great
I've been working with Sage 100cloud for the past 6 months. With my busy schedule and the number of clients I'm servicing, I don't have the time to keep track of all my business finances. Sage 100cloud is the perfect solution for me. I can track my cash in and out, see where I'm at with my payables and receivables and create reports for my accountant. I also use the supply chain module to track my suppliers and create an automated purchase order system. Sage 100cloud is a great solution for businesses that don't have time to keep up with their finances.
Pros
I was looking for a new cloud-based solution to manage my accounting and finances because my old program was not able to handle my business' complicated processes, and I found Sage 100cloud. This solution helps simplify your finances by providing a single source of data for items like cash management, financial procedures and supply chain management. You can manage your entire business from anywhere on any device, so I can check my finances from my phone or tablet.
Cons
I haven't really had any issues with this product so far.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage - Tacking your Companies costs
Sage is easy to install and can be used for all types of industries from small to medium sized. Easy to train and configure to your companies needs. Highly recommend this product
Pros
Sage is easy to setup. The ability to customize your invoices to include Logos and what is required to be shown on your invoices is essential. The ability to setup your fonts and how you want reports to print and look makes it very personable.
Cons
I would like the ability to copy a Journal entry to reuse as opposed to saving as a stored entry. Coping entries on the fly is much faster. When a credit appears you cannot back out of this (no choice to exit) can make a mess of your gl
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Product and would suggest to anyone
been nothing but great
Pros
portability is great with Sage. I can be on vacation in the south and still access my files if needed.
Cons
there are no functions that I do not like
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Sage 100 Cloud
Overall it's a solid product and works as it should. We are a small-medium business and came from MAS 90 to the Sage Cloud 100. Most users find it pretty easy to learn their day to day functions with very little training. Although its probably not the most popular ERP, but for most businesses you should see that it handles your accounting with ease
Pros
The accounting functionality of the software is very user-friendly. The screens are modern and easy to read. We love the reporting side of the software as well. With employees working from home more now than ever before being on the cloud is huge.
Cons
Wish it did more manufacturing types of transactions for work orders.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Good for small to medium business
It was a great overall experience and was simple enough for a smaller business to implement while still having the horsepower.
Pros
Having worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well. Order allocation is clean and simple and has warehousing plugins that work well too.
Cons
I really wish that price breaks and price levels worked better. It was very difficult to get the accurate pricing inputted to the system.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Decent Accounting Software
I’ve been using this program for 7 years in my current position. I process driver payroll and billing in a trucking and warehousing company. We use it daily in my department. Everyone seems to like it okay.
Pros
I like that you can save your favorites in one spot so you can easily get to the reports and functions you use frequently.
Everything is straight forward so it’s fairly easy to train new people on this program.
Cons
I’ve had a lot of issues with if someone else is using the same area/module as you it doesn’t warn you it just tries to do what you want and then just force closes yours and tells you after the fact. And then you’re like what the heck where was I at in the process? So beware of that. Also connecting printers to this has been a total PITA on more than numerous occasions.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Software is good, but the cloud is not
Pros
They have all the data and functionality we need, the reports are good, the speed of access is decent.
Cons
It is cloud based and we have to pay them every single day for the rest of our lives. We want to have our data local and this does not let us do it. Also, they are not updating the software with any new real features. They are treating it like they treated ACT, like a cash cow. No real improvments, just more money and less support.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Works well for a small business
Pros
This product works well and requires only basic user training.
Good ERP for the price.
Cons
You only get 5 total support tickets included in the cost.
Advanced setup and reports are nearly impossible without a consultant.
You have to go through a reseller to purcahase the software.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Great product overall
overall, it works for accounting purpose except for software technical issues from time to time.
Pros
straightforward, easy to understand and coach any new comers to use the software. I have been using this software for 8 years and I have been able to do annual software upgrade myself. This tells the system upgrade, data migration and conversion is quite simple.
Cons
Data may disappear, detail and history under account may not agree, all applications are close but still getting error message what posting is in use etc. strange issues like could not conduct account balance recalculate.
