7shifts Reviews

Pros

All the information I need to know for my work shifts is in one place: days I'm working, who I'm working with and special work events happening that day. It's easy to contact people to switch shifts because I know who is and isn't working on specific days.

Cons

There isn't really anything I don't like about 7shifts as it gives me all the information I need for my weekly schedule in one place.

Pros

Simplicity of use, and many features for communication across multiplications.

Cons

I wish 7Shifts had an internal translated where groups can easily communicate back and forth between English and Spanish without having to copy paste to an external translator. Simply, a ‘see translation’ button would be amazing as many restaurants have language barrier holding back employees from understanding announcements and SoP’s.

Alternatives Considered

Reasons for Switching to 7shifts

Pros

View of all your coworkers and work shifts.

Cons

Terrible user design. Not easy to navigate open shifts.

Pros

Easy to use, easy for employees to use. It's mobile and I can access it from anywhere, as can our employees

Cons

Lack of sync with Revel POS which makes me hesitant to continue to use it.

Pros

The ease of use of using to write schedules and communication.

Cons

I want to know total dollar spend for the written schedule per day. It is lacking that basic function because it has other tools that are supposed to help you. But the tools are very complex and difficult.

Alternatives Considered

Reasons for Switching to 7shifts

Pros

This system is great for a medium sized business. We are growing and hiring more and more team members and the ease to add new members to the team is great. The ability to have several managers use the system is great too.

Cons

The note section for staff for what is going on that day could have the ability to be more detailed maybe by the time of the day if you have several things going on that day.

Pros

Ease of use, was very easy to switch our team too and offers a wide variety of services that can streamline activities at the job efficiently

Cons

Riddled with small bugs, have had staff complain that they get logged out randomly which can be annoying

Pros

Very user friendly, efficient for what I needed in a scheduling platform.

Cons

I have nothing negative I can report. It was very intuitive.

Pros

Easy to use online only and not through the app

Cons

Using through the app is confusing and very frustrating

Pros

I was easily accessible and for the most part easy to navigate.

Cons

Not very practical, the loading times were extremely high.

Pros

Accessibility, communication as well as user friendliness and task management.

Cons

The application can be spotty for some user.

Pros

The software works well for scheduling, time off requests & approvals.

Cons

The availability doesn't allow for every other week. Manys employees have split households & need every other week availability based on custody schedules. We have recommended this enhancement multiple times, however we haven't seen any movement with this. In addition, the shift pool notifications don't always work & a resolution hasn't been reached on this. This is critical for our business & getting shifts covered.

Pros

I really like the communication aspect, as well as the opportunity to give employees independence in arranging their schedule with “time off” and “availability”

Cons

It is sometimes slow and lagging, which makes it difficult to communicate with employees at times.

Pros

It’s extremely user-friendly. Very easy to navigate between sections and clear layouts.

Cons

The chat feature doesn’t always load everyone’s responses properly.

Pros

7 shifts make scheduling super easy! As a small restaurant with a small team I enjoy the template function that they have for you to use when scheduling week to week. It allows you to use the same schedule from the week before (or any week) to use for that weeks schedule. We have set schedules so this works well for us and makes scheduling super easy!

Additionally the announcements and direct messaging features of 7shifts allows us to get important information to our team quickly.

Cons

Sometimes it feels like the interface is a little busy for my liking but other than that I haven't had any issues with the app.

Pros

User friendly. Cost effective - you can have a plan with only the things you need and add on additional services as needed. Effective for communication

Cons

Employees need to remember to update the app often to keep the notifications coming and repair other glitches.

Pros

Ease of use, employee accessibility, real time sales update

Cons

EMPLOYEE SORTING BY FIRST NAME! EMPLOYEE SORTING BY FIRST NAME!!!

Pros

You can have acces of everything, you can make changes in only one click

Cons

Nothing, I really like the app helps a lot.

Pros

has been very effective as a team communication solution.
It is amazing for team scheduling and is easy to use.

Cons

No bad experiences with 7shifts. Meets needs.

Pros

7 shift was easy to use. Especially scheduling and dealing with employee availability.

Cons

Some of the important features were not included in the basic package

Pros

I like the convenience of messaging other staff.

Cons

Notifications don’t work as well. I don’t get notified for my time off requests when they’re approved.

Pros

I love how easy it is for me to check my schedule, update my availability, put in time off requests and communicate with team members. It’s super easy for our team to stay connected.

Cons

I don’t like that it will log me off randomly, since it is something that I use every day. I also don’t like that the hours tracker has just stopped working. It was a great way to track my finances and budget.

Pros

It is easy to use and has made things easier with the Toast integration. We switched from Jolt to 7 shifts and have much more control over metrics and tying everything together with the Toast integration. Task lists are easy to create and use. Event calendar helps us communicate events to staff

Cons

Labor tracking and scheduling hours are confusing and dificult to determine how those numbers are calculted. They dont align with Toast, so we can never figure out how 7 shifts system is coming up with the labor numbers from the schedule. It is difficult when salaried employees are included on the schedule and Toast caluclates differently

Pros

Easy to set up and use, easy to distribute

Cons

7 Shifts garassed me with sales calls and emails, calling me and locations, constantly trying to upsell . We changed schedulers because a new 1 came free with POS but they made it impossible to cancel subscription. Great product, unethical company, harassing sales tactics.

Pros

I like the ease of the functionality for scheduling. I like being able to move from one schedule to the other.

Cons

Nothing really. The only thing I could really think of is having better options for doing just one day of a week if you aren't ready to post whole schedule