Adobe Creative Cloud Reviews

4.7
Overall rating
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4.7
Overall rating
Reviews
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User Reviews Overview

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of photography, video, design and user experience tools that helps businesses create, source and publish content across devices. It includes desktop and cloud applications such as Adobe Photoshop,...

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Feature ratings

Value for Money
4.2
Features
4.7
Ease of Use
4.2
Customer Support
4.2

Browse Adobe Creative Cloud Reviews

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Renzo
Renzo
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 31/03/2020

Good!

Amazing experience. Always!

Pros

For me, the Creative Cloud solution is the best, there is no competitor! I used Photoshop, Illustrator, Muse, Premiere, Dreamweaver, AE, among others, it's always a pleasure how well designed it's each software. This platform gives you almost endless possibilities if you're a creative professional.

Cons

The drawback of this, it's you need a good computer to support the full suite, sometimes in most of the enterprises that are not fully dedicated to visuals and design lacks well-equipped computers. On the other hand, the support team took a full day to reset my password, the process was too slow in my opinion.

Jade
Jade
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 09/10/2023

The standard, but the gap is closing.

Pros

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Alternatives Considered

Affinity Photo, Affinity Publisher and Affinity Designer

Reasons for Switching to Adobe Creative Cloud

I have so far stuck with Adobe CC due to its ubiquitous nature, and the fact I need to interface with others also using the product. If I dint need to ever think of dealing with interoperability I'd switch to Affinity in a heartbeat as they know how to look after customers and charge a fair price for their service offerings.
janet
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 02/01/2024

Scamming customers to pay monthly fees

I purchased a software cs6 disc 8 years ago. It's been working for 8 years. Now I get a pop up that it will be disabled unless I upgrade. This company is a scam. I have been in contact with them 7 times to resolve this issue. It has now become a form of harassment. Their customer support people are ignorant. Then they send you to self help. Not only have they wasted much of my time, but my websites and pictures are at stake. They are investigating non genuine software and using honest people to investigate. If you have this problem I suggest you contact the federal trade commission as they are fraudulent and trying to increase revenue illegally but threatening to disable a product you purchased. They can't suddenly disable a product I bought and ask for a monthly payment. It's a scam. I have CD's and DVD's and movies. They don't tell you after years you have to start paying for them monthly.

Pros

nothing. the company has terrible ignorant customer service

Cons

They will disable your software unless you pay a monthly fee

Top Adobe Creative Cloud Alternatives

Fernando
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 29/07/2024

Adobe Creative Cloud, Essential Tools for the Creative User

I’ve been using the setting tools in Creative Cloud since before their inception and Creative Cloud and I find them to be powerful and indispensable.

Pros

Creative Cloud brings together a powerful and essential set of creative tools under one software bundle that works seamlessly and helps creatives get their job done.

Cons

Learning to use creative close is not easy but it is necessary for the creative mind.

Pieter
Pieter
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
2
Customer Support
N/A

4
Reviewed on 12/07/2022

The industry standard, but not perfect

Adobe Creative Cloud has solved many problems our organization has faced by allowing us to work with streamlined workflows and well integrated. However, sometimes I wonder whether there is a better competitor out there.

Pros

Creative Cloud provides access to a suite of software that is extremely versatile, customizable, and powerful for all means of creative work. The different software products integrate well with one another (E.g. After effects animations in Premiere, or Photoshop edits in Illustrator) and allows for workflows in projects that are relatively easy to manage.

Cons

Now and then, Premiere Pro seems to have a new bug that hampers our progress. Some video file formats work better than others. Other competitor video editing software has better performance under certain conditions. Creative Cloud products lack in optimization in certain situations.

Reasons for Switching to Adobe Creative Cloud

Creative Cloud is a standard in the industry, meaning our employees are comfortable using it for complex tasks and need not receive further specialized training.
Joshua
Joshua
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2020

Widest Selection of High-Quality Software

Our experience with Adobe Creative Cloud has been wonderful. We really enjoy using their software products and find it to be the best in the industry.

Pros

I like that with Adobe Creative Cloud you are able to select which particular bundles of software you want to pay for and use. We use Photoshop and Acrobat every single day. Photoshop is - hands down - the best software we use to edit our product photos before posting them to our online listings. The other software we use is Acrobat which we use for OCR after scanning documents, filling/creating forms and printing shipping labels.

Cons

The only thing we don't like about this is having to pay monthly instead of purchasing the software once. An Adobe customer service representative told me that they switched to this model due to the issue of counterfeiting with their products. I still miss the days of being able to buy the software at once and then upgrade as needed.

Alternatives Considered

pdfFiller

Reasons for Switching to Adobe Creative Cloud

Adobe Acrobat provides more features and is of much, much higher quality.
Ian
Ian
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 30/09/2019

All the Tools Needed for Creatives

I needed a product that would allow me to design logos, develop videos and edit animations. I found Photoshop, Iilustraotr, After Effect and Premier Pro to be exceptional in providing the soluton I wanted.

Pros

Knowing that the tools interact with each other makes life easier and enables dynamic work to be acarried out without exporting to different formats and reimporting potentially losing quality.

Cons

The learning curve is very steep. It is not simple to setup and work with the applicaitons, especially when Photoshop and Illustrator, for example, work differently and do not perfomr the same basic funtionalities.

Faraz
Faraz
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2023

Expensive but worth it

Pros

It's a complete solution for all design-related requirements. prom photos to videos and from pixel-based graphics to vector-based graphics. there is something for everyone to use.

Cons

the price is high. All the features and benefits are going to be much much better if the price was slightly lower.

Alternatives Considered

CorelDRAW

Reasons for Switching to Adobe Creative Cloud

the universal usability and the ease of use of illustrator. Not to forget that the files can be linked seamlessly
Fairman
Fairman
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/11/2020

Adobe Creative Yet Not Much in the Cloud

I have already rated it a 7 whether I recommend this to my friends and family so my overall experience pretty says the same.

Pros

The software is user-friendly that even a non-tech person can easily use and navigate through it. You can easily open up PDF files and the likes and view or store it anytime and anywhere. The mobility of this platform is honestly just like the rest of those cloud services out there. What makes it outstanding is the capability of ease on editing or creating files while you are on-the-go.

Cons

Although I like the software personally, the feeling of paying for something and with an astonishing price-drop for new subscribers is way too unfair for existing subscribers.

Alternatives Considered

Google Cloud Storage

Reasons for Choosing Adobe Creative Cloud

Google Cloud is money-spend worth for a software.

Switched From

Google Cloud Storage

Reasons for Switching to Adobe Creative Cloud

I just to give it a shot if it works or not, apparently, it didn't.
Joe
Joe
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/10/2019

Great Suite of Products

The collection of apps is awesome! You can literally do anything you can set your mind to from video to print to website. Only complaint is the complexity at times but once you get the hang of it it's great software.

Pros

Creative Cloud provides automatic updates so you always have the most current software. There is a ton of options within each program to be able to create whatever your mind comes up with.

Cons

It can be difficult to learn the software since there are so many features for each program. Sometimes simpler is better, but then you lack the customization. It's definitely designed for full time software guys and designers so the learning curve can be tough.

Alternatives Considered

Pixelmator Pro and Google Cloud

Reasons for Switching to Adobe Creative Cloud

More complete customization and available programs with a deeper set of tools.
Nate
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 17/08/2019

Creativity, Collaboration, and Consistency

Overall ACC has only improved over the years since its creation. Coming from the massive software box days and CD's, it is so much easier to install the apps you need, keep them updated, learn, access stock utilities, browse ideas, and share ideas than ever before due to the ACC. Adobe continues to outdo themselves each and every year and I can't tell people enough about how great ACC is.

Pros

The Adobe Creative Cloud provides excellent opportunities for you to learn, add new fonts, search stock material to use in your projects. ACC allows you to connect to Behance to share your work, connect with other users, and gain ideas from the community that exists there on Behance. Another nice feature is that you can update all of your apps, and if your a full ACC user, try out some of the new programs that Adobe is always adding.

Cons

Honestly, there isn't a whole lot that isn't to like about ACC. However, within each program, you have the availability to access the Adobe Stock materials that you can download and use within your projects. It would be nice to have the option to download a demo prior to purchasing to try within the project.

Alternatives Considered

GIMP (GNU Image Manipulation Program) and CorelDRAW

Reasons for Switching to Adobe Creative Cloud

Industry-standard. Workability between their suite of programs is fantastic with Adobe Media Manager and integration.
Tabitha
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 26/08/2019

Software that gets the job done and is fun to use!

Overall, Adobe Creative Cloud is the primary software that allows me to create designs and send them to print. I really on it daily and daily it performs well! It has fantastic usability and I am constantly learning new things that it is capable of doing. There is a large online database of quality training and tutorials on this software.

Pros

Adobe Creative cloud is a set of fantastic programs that I use on a daily basis. As a graphic designer, I use Adobe Photoshop, Adobe Illustrator and Adobe Indesign the most. My favorite thing is how the programs work together so well. If i am working with vector art, I will use Adobe illustrator. I will add effects and coloring in Photoshop and finally bring it into Indesign for any print layout. Each program serves a unique purpose but works seamlessly as a set to accomplish the desired outcome. If you subscribe to Adobe Creative Cloud, you will truly have all the software you would need as a creative entrepreneur or business individual.

Cons

I am disappointed that I have to pay for all the software included in the cloud. I wish there was an option to only pay for the programs that I use.

Alternatives Considered

Affinity Designer

Reasons for Switching to Adobe Creative Cloud

Adobe is more than a program. It is a universal design language and it has a history and depth that cannot be matched by other, newer design programs. It is the chosen software of most design education and will be the most compatible software when working with other designers.
Paul
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
3
Customer Support
N/A

5
Reviewed on 16/10/2019

Creative Cloud is Just Part of My Daily Workflow

Originally I had an older license for Just the standalone Photoshop and Media Encoder, which were included in a perpetual license of Adobe eLearning Suite. At first, when my business was getting started, it was painful to have to subscribe to the full Creative Cloud, but now that my business is doing well, I see the expense of Creative Cloud full of value and a necessary business expense I don't think twice about.

Pros

Like most users I don't use all the components of the software, however even only using Photoshop, Illustrator, Acrobat DC, Premiere Pro, Audition, Media Encoder and occasionally Adobe XD (less than half the apps) I still see the value as tremendous. Each application serves it's purpose extremely well and in almost all cases, the Creative Cloud apps represent the pinnacle of that applications marketplace.

Cons

While I appreciate the continuous improvement of all the applications, I only discover an application has been updated when I go to use it. Often my customized setup of the application is reset back to factory settings which can be annoying when I need to just use the app and get back to the rest of my workflow.

Alternatives Considered

GIMP (GNU Image Manipulation Program)

Reasons for Switching to Adobe Creative Cloud

When I was an employee of other companies, I used whatever applications they provided. When faced with not having a tool to solve specific tasks, I would often use free alternatives like GIMP as an alternative to Photoshop, or Audacity as an alternative to Audition. These applications would get you by. However, the consistency of using the Creative Cloud makes the learning curve for these applications go more smoothly. Adobe applications tend to be like other Adobe applications. Using Creative Cloud for several years has made me more proficient in all the workflows I need for my business.
Tara
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 03/12/2019

Indispensable

Creative Cloud is amazing. I am always excited by the potential Adobe offers, with powerful tools at my disposal, limited only by my expertise using them and my own imagination.

Pros

As a designer, I could not live without Adobe Creative Cloud, because it is the industry standard—every designer is using it. I love that Adobe constantly updates the software and then provides a 30-second walk-through tutorial when you open the program with the update, so the user evolves with the program. I love that all of the Adobe programs are available through Cloud so that you don't have to pick just the ones you most need, but you have access to all of them with your login. It it possible to learn the programs well enough to function through just the tutorials provided and the Help feature, and the programs have similar tools to make it easy to use skills from one program in another program. Typekit makes the same fonts available to every user, so the perpetual not-having-the-right-font problem is mitigated quite a bit.

Cons

I wish more non-designers used it so that I could share working files. Like anything, if you don't have the program, you can't open the files. I also miss the days when I actually owned Adobe programs—with everything Cloud-based, you need to be online to have full functionality, and there is a constant subscription fee. It was nice paying once and being done with it.

Verified Reviewer
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/10/2020

Great Product, but Costly

Adobe Creative Cloud is undoubtedly leading the industry with its technology. The ease and interchangeability of projects between each application in the suite is a HUGE time saver and has prevented a lot of extra work and headaches.

Pros

I like that the software is constantly being updated. It is nice to not have to worry about whether or not your software is out of date. The wide selection of applications is nice and convenient to have bundled together as well. Being able to choose the option to only pay for specific programs is also nice to have, however, I find all the products very useful, so I pay for the entire suite.

Cons

The recurring monthly fees add up. There used to be a time when you could just buy the software outright, which I honestly prefer.

Alternatives Considered

SketchUp and GIMP (GNU Image Manipulation Program)

Reasons for Switching to Adobe Creative Cloud

You get what you pay for. The technology is state-of-the-art and leading the industry, so it's a no-brainer. If you want high-quality output, you have to be willing to pay for it. If you choose to go with a free product or lower quality, you risk it not being compatible with a majority of the software out there today and it just isn't worth the risk. You put a lot of work into what you do, why waste your time?
Kevin
Kevin
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/09/2018

Still unmatched by any other software

We use Creative Cloud on almost a daily basis, most often using Illustrator for graphic design and InDesign for print publishing. We also use Premiere and AfterEffects for video and motion graphics editing. The ability to move files between different programs through Adobe Bridge is particularly effective when working with a wide variety of assets in different contexts.

The cloud-based nature of the software is essential for employees who work remotely, allowing them to sync programs and preferences across devices.

Pros

For the wide range of applications available through Creative Cloud, no other software comes close to matching the feature set available here. Creative Cloud is still the gold standard for graphic design, photo & video editing, motion graphic design, publishing design, and interoperability between them. The somewhat recent transition to cloud-based software improves the feature set and finally divorces Adobe from the long-standing issue of only being able to license one machine at a time.

Some users might complain about the transition to a monthly licensing fee over a flat one-time fee that was used for Creative Suite, but there are distinct advantages to the cloud-based model. The monthly fee is really quite reasonable for the sheer volume of software you have access to, and you automatically receive new versions and features at no additional cost, i.e. you never have to worry about upgrading or compatibility issues.

Cons

There certainly is a learning curve given the complexity of the software, and Adobe has never fully managed to iron out every single bug. Occasionally, users will run into strange issues of software not working as expected, but thankfully the online knowledge base and customer service available almost always provides a solution, even if it's not intuitive.

Emily
Emily
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 21/11/2018

It's the Industry Standard for a reason, but for how long?

Pros

I have loved the Adobe suite since I first started using it back when I started in design with CS2, made my first purchase of the CS5 design suite in high school and Lightroom while in university, and now the CC at work. It's always growing with the demands of the industry and creating new features that assist designers and expand the possibilities. It now has easy tutorials included for new features that are visual more them verbal and easy to understand. The programs all integrate seamlessly together and makes it a joy to work with the software all day.

Cons

There is one flaw in the Illustrator software that is very specific to what I do on a daily basis that most people don't, that I wish would get created. A quick button that would create cut lines and apply bleeds. I specifically am in the sign and vehicle graphics industry and have an old (1990's/Early2000's) software that with a click of a button can recognize what image area is selected, apply cut lines and create the bleed needed for safety when cutting (multicoloured too). I always have to import my graphics from AI to this software to efficiently do this process, but sometime the colours just don't convey well and I'm left to spend an hour or more getting it done in Illustrator.

I also wasn't a supporter of the creative cloud subscription. I use it every day at work, but as a student and start-up owner as they transitioned to the CC format, the costs of that bill every month was difficult to justify since I had just spent a large amount on the CS5 edition on a while earlier that I started to explore other software options. It is completely worth the regular investment if your business relies on it for hours a day because it already holds the title for industry standard, but if your looking for something for only occasional use, It may be worth shopping around first.

Craig
Craig
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/01/2019

Adobe is the Gold Standard and Creative Cloud Only Makes Things better

As the title states, Adobe is the "gold standard" as far as I'm concerned. Portrait Pro offers nice features as does OnOne. But I have made Adobe the foundation of my image adjustment work in photography and cannot see that changing anytime soon.

Pros

The horror that haunted photographers decades ago was that someone would blow the processing of the negatives and an entire wedding shoot would be destroyed. Thankfully, that never happened to me. Now the stress is over those little SD cards. Lose or trash those and it's all over once again. Hence, my favorite camera body has two cards in it.

Then it gets to storage. Once the job is delivered to the client, most of our worries are over. But hard drives are not infallible. And all those adjustments you did in Lightroom and/or Photoshop would be lost with drive failure unless you paid a fortune to get some expert to recover them -- if possible.

Adobe CC solves that problem for a very reasonable cost. Your images with your adjustments are stored in the cloud and your whole photo studio can get blown away in a tornado, and you still have all your work. It doesn't get much better than that. Of course you can rent space elsewhere in the cloud, but I like simplicity, and having one vendor for all of this suits my style very well.

Needless to say, this review is written from the perspective of a photographer. No doubt the Creative Cloud will be just as useful to those using Illustrator to the degree I use Lightroom and Photoshop.

Cons

Adobe Lightroom is currently available in two versions. Creative Cloud and Classic. Classic is what we learned on and has more features than the CC version. So if you use the CC version exclusively, you'll miss out on some desirable features. That said you can switch things around and get the job done. Nevertheless, it would be nice if Adobe would evaluate the most used features in Classic and add them to CC. I love the fact that my work while using CC is being uploaded to the cloud in real time and would like to see more Classic features incorporated into the CC version of Lightroom.

Cherry
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 01/04/2019

It's powerful, but it also sucks

I am still using Adobe's subscription, but just for photoshop because I found better alternatives for two of the main programmes in Creative Cloud.

For Lightroom, it is not the best in interpreting RAW files compared to Capture One.
For Premiere, it's very slow and old, Davinci is a much better choice, or FCPX.

Pros

I am a photographer and I do video for my vlogs.

Photoshop is an unparalleled photo editing tool. It takes time to learn and master, but it can transform any imagination.
I like how I can access some fonts.

Audition is amazing in editing audio, it's crazy.

Premiere is also a powerful video editing tool, professionals and amatures use it to edit their work.

Cons

Even if you subscribe to Adobe's service from their official site, you may not be purchasing and thus served by Adobe after all.
There is a monthly plan or annual, but regardless, you are on a year long contract, not just for the first year, it's every renewal.
Adobe, depends on which country you come from, has different resellers. Which means, if anything happens to your account, they simply say, "sorry, you buy it from our reseller, there is nothing we can do." That happened to me. They promised to refund two months of subscription to me on the phone, so I dropped my complain. But then they wrote to me and said they couldn't do anything for me that that's that. I told them I purchased from them, and it never tells me I am buying from someone else THROUGH THEIR SITE. And they said it's not their problem.

Then Premiere. Yes it can do so much, from professionals to amateurs but it is so slow in randering files.
If you use Mac, Final Cut Pro is a much better choice or you can choose Davinci Resolve which is actually free, and the paid version is icing on the cake. Final Cut Pro and Davinci Paid version are both only 299USD, life licence. While, one year of creative cloud is well beyond the one time purchase of those two other wonderful programmes.

Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
2
Customer Support
3

5
Reviewed on 15/06/2019

Adobe Creative Cloud - The most robust suite of apps to enable your best creativity to...

Pros

Number one was the price. You get for "penies on the dollar" so many incredible apps for 1/100th of what they would cost to buy them all separately.,..and you pay monthly for this service so it makes it even more affordable than every other option available out there in the marketplace. The next most best thing I love is how this suite of apps includes every possible tool to do almost anything under the sun regarding creative work. I love the most that it automatically keeps all the apps updated without my involvement. Additionally, what I love most is their customer service department. I have had many situations where I needed their assistance and they provided me "token gestures" above and beyond the "call of duty" to appease me if I had any grievance about something. It is very rare to find a customer support team that treats their customers the way I have found Adobe treating me when in need of contacting them. To end this ...the absolute MOST best thing I Iove is how many different applications actually are included in this extremely robust suite that comes down from the cloud. It is mind boggling that the price is so low and you receive so many applications to use to pretty much cover anything under the sun that you would need to do.

Cons

What I like the least is the fact that each and every application is so robust and so complex, it would take a lifetime to just learn to be an expert using only one of them. To do the most simple tasks takes a lot of learning first and this is what i like the least - as you really need a course before you use their apps because it's so very difficult to figure out how to do anything from the simplest things to the most complex things...all of them require you knowing all the logistics of how to work with each and every app, and it's quite extremely time-consuming to "self teach" yourself on this matter. There is no "easy fix" to this other than to dive in deep and learn how to really work with each app on its own, and it's almost defined as "infinite" what you can do within each and every app Adobe provides with this Creative Cloud Suite. It truly is a never-ending learning process and you discover new things all the time - especially when they add new features when they provide updates to the apps automatically. They really need to have a built-in "guides for dummies" to help you do the basic things for each app- but they don't have that and I wish they did, and that sums up what I like the leat about Creative Cloud.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 16/09/2020

20 plus years using Adobe's products, time for a review

in 1995, I was introduced to Adobe Photoshop and it's ability to layer compositions and never turned back. I've worked with the best digital retouchers in Germany, Designed along side legends in the beauty industry, and have always pushed the limits of the Adobe software line until Creative Cloud came out. It was the first time I used cloud based software and was amazed by the new features and abilities. For once, I was learning more than doing and the challenge was well worth the switch. my only concern is for the users who do not understand the benefits of the SAAS model and see it as a price barrier. Basically, the Creative Cloud pushed out novice/occasional users as they are not willing to commit to a monthly bill. Other than leaving behind such users, the CC edition of Adobe's software suite has been the leading edge of the creative industry. From Live TV ads, to Print billboards, and catalogs with hundreds of pages, I've been able to do it all thanks to Adobe and their software.

Pros

I love the new cloud-based platform and all the features that come along with it
-Stock imagery flows directly into my projects
-Libraries follow me through my day for each client
-The Pallette based GUI has always been the best on the market
-Customization of key commands was a huge upgrade a while back
-Being able to paste vector forms from AI to PS is awesome

Cons

-AE is always having trouble with my video card even though listed and drivers are updated
-AE often stops rendering previews and I must restart to gain back the ability to preview timeline (related to first item?)
-I would like to see more pricing options for those who don't need the full kit. Example: a small company who cannot afford "Teams" and only needs one seat for design, but needs multiple seats for edits.

Pressilla
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/12/2020

Lots of Great Functions

It is very functional. Many apps to choose from. I realized that the apps are very specific, so if I'm working on a photo or design, I could choose between more than one app for the task. Deciding which app to choose was always dependent on the direction that I needed to go with my design. I was impressed with the quality of the software. Hardly had any glitches.

Pros

The software was very functional with over 20 different apps. This made tasks easier to complete through specific programs. I mostly used the Photoshop and Audition program. Photoshop has many great features for creating designs for my business. The quality was amazing and the more I used it, the smoother the process. It really sparked creativity with the features of lighting, colors, cropping the background from the image and adding your own, and was easy to use with green or white screen. They give a discount if you are a student to make it more affordable. For the vast variety of apps included, the price is worth it if you are in fact using them. My partner loved the In design app for making Ebooks. He found it very useful. The Audition program is very easy and exciting to use. You can record demos, songs, voice overs and much more. The sound quality (which is normally impacted by your input source as well) is very good. The mixing program that is built into the software does a great job with the auto mix features. It also has capabilities for getting rid of background noise which is a huge deal if your not recording in a professional studio. Easy to collaborate with others and lots of storage space for your work.

Cons

It's rather on the expensive side if you only plan on using a few apps. It is definitely not one of the easiest programs to use and does take some getting used to. Editing in Photoshop can sometimes be difficult for beginners. A lot of the features are unique and are not self-explanatory so watching tutorials will help out a lot with getting started. Takes a lot of RAM to run the program on my desktop. It did not work well on my laptop which was a bit disappointing.

Scott
Scott
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 19/03/2018

Adobe Creative Cloud was an ingenius solution to a problem you didn't know existed.

Adobe Creative Cloud provides me with every tool I need for my daily work in production. I cannot work without it and due to the quality of their products it makes my job easier every day.

Pros

Creative Cloud solved the issue of constantly needing to rebuy your software every few years to get the newest and latest updates. If you worked at a studio that had a newer version of Premiere then you were out of luck when you tried bringing in your project files.

Adobe CC solved this, it's a monthly plan, which some were against, but getting access to the newest features and newest versions of ALL the programs Adobe has to offer is worth the monthly fee.

You're staying up to date. New features, less bugs, constant improvements. These are just to name a few of the highlights of why Adobe CC is great. It gave Adobe a huge increase in cash flow as well so there has been a big upswing in the innovation department. With the newest features on every program making their respective components even higher quality is amazing.

And finally having access to multiple Adobe platforms gives you the opportunity to see just how well they interact within the Adobe ecosystem. Bringing in photoshop files into After effects projects that were extracted from Premiere Pro timelines and then sent to Audition for audio mixing... The entire ecosystem of products just works well together and that's the biggest thing about Adobe that beats out the competitors!

Cons

The only issue I have with Adobe CC is in my field I use only about 60% of the products that come with it... so you could look at it as I am paying for 40% of things I don't use... However you're still saving money rather than buying the software yearly.

Joshua
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 11/01/2023

All The Tools You Need to be Successful

I love Creative Cloud. Because I have access to such strong tools and am only constrained by my own creativity and skill level in using them, Adobe always excites me.

Pros

I absolutely adore Creative Cloud. It offers a wide range of products to meet all of your media production needs, including video editing, marketing, promotional videos, and anything else you can imagine, as well as flyers, websites, commercial ads, and Facebook promotions. Photoshop is my favorite and is where I spend HOURS every other week! On Photoshop, however I can also use Lightroom if I need to brighten or darken a particular area of a picture. Like how you can alter a shirt's hue to fit a person's eye color. You can also work on a portion of a picture in one program, export it to another to finish the project, like I did when I started something in Photoshop and moved it to Ai. I educated myself using the vast collection of tutorials available on YouTube. The alternatives are only limited by your imagination after you get the hang of the tools and capabilities, which required years of experience and a lot of patience.The lasso tool is incredibly useful for picking out intricate shapes and pictures from a photo to place on a simple or unique background. If you're a professional designer, Photoshop is still the only truly outstanding alternative. It is the best available. When working with type, Illustrator excels, and I adore using the art boards to have a variety of designs at my disposal all at once.

Cons

In-Design is the only product in the creative cloud that I haven't really loved that much; I occasionally find it to be pretty challenging to utilize. But that's simply what I think. Really, there aren't too many aspects about Creative Cloud that I dislike. It essentially does everything.If you only intend to use a few apps, it is somewhat pricey. It takes some getting used to and is undoubtedly not one of the simpler apps to use. Photoshop editing can occasionally be challenging for new users. Since many of the functions are special and difficult to understand, watching tutorials will be quite helpful when starting started. The program uses a lot of RAM on my PC to run. My laptop had trouble with it, which was a little disappointing.

Brandon
Brandon
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
2

4
Reviewed on 31/07/2018

Still some of the best software available

Adobe CC allows me to be affective at my work and provide a wide range of services.

Pros

Adobe CC has a solid offering of apps, my favorites being: XD, Photoshop, Illustrator, Audition, After Effects, and Acrobat.

There's been a flurry of new products enter the design scene over the past couple years. I made a serious attempt to find substitutes for most of the Adobe CC programs I use in order to reduce my monthly expenses. In the end, each program I tried was just slightly lacking in key functionality compared to Adobe's programs.

In particular, one of Adobe's newest programs, Adobe XD, has shown that they do understand how to create fast, intuitive programs. While it's taking a long time to add the functionality everyone wants, it's given me confidence in Adobe and what we can expect from them in the future.

Cons

With the amazing results Adobe has achieved in XD, it's disappointing to see zero change in how Illustrator operates. Illustrator is old, heavy, and buggy by comparison. Occasionally Illustrator will ask me to rate my experience and provide feedback. I've stopped providing feedback as the bugs I've reported have never been fixed. There are bugs from over four years ago which were going to be "high priority", after spending over an hour on the phone with support, that have yet to be addressed.

From what I can tell, Adobe is looking to the future (and doing a great job) but is regrettably leaving some of their older products to sit in the dust.

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While the SaaS model is unpleasant in some respects, I'll admit that it's nice to always have the most up to date version of each app.

Their month by month pricing is considerably more expensive than their annual contract. This makes it difficult to justify using Adobe CC except by purchasing all the apps

7,305 reviews