--- description: Review of BugHerd Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BugHerd | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [BugHerd](/software/23703/bugherd) # BugHerd Canonical: https://www.softwareadvice.com.au/software/23703/bugherd Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/23703/bugherd?page=2) > It's easy for clients and teams to leave website feedback and report on bugs when they use BugHerd. There's no need for clients to set up an account or login. They're just sent a link and they can start providing feedback immediately. The simply point, click and pin their feedback to the exact spot on a web page where the issue occurs. They can provide feedback via simple comments, annotated screenshots, video recording and they can even attach a document in order to provide more detailed information. BugHerd automatically grabs a screenshot, as well as user technical details so there's no need for any back and forth chasing down the extra information Every piece of feedback is automatically turned into a task for your team to track and action. If you're already using a project management tool, you can integrate BugHerd into your existing workflow, and send tasks there with one click. BugHerd integrates with Asana, ClickUp, Trello, monday.com, Jira, Slack, MS Teams, and many more. With BugHerd website feedback is effortless, clients are happier and you’ll build better websites. Try BugHerd free today with a 7-day trial. > > Verdict: Rated **4.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 65 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Splitrock Studio - **Location**: Southbank, Australia - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is available on monthly subscriptions. Yearly subscriptions are also available, providing extra savings. - Standard $50/month for up to 5 users - Studio $80/month for up to 10 users - Premium $150/month for up to 25 users - Custom pricing is also available for large enterprises. Additional member(s) are available for $8 per user (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Greece, India, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Singapore, South Africa and 6 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Assignment Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Commenting/Notes - Configurable Workflow - Deadline Management - Drag & Drop - Email-to-Task Conversion - Feedback Management - For Small Businesses ## Integrations (81 total) - Accelo - ActiveCampaign - Adobe Commerce - Agile CRM - Aha\! - Airbrake - Airtable - Asana - Avaza - Axosoft - Beanstalk - Bitbucket - BombBomb - Breeze - Checkvist ... and 66 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) ## Related Categories - [Online Proofing Software](https://www.softwareadvice.com.au/directory/4381/online-proofing/software) - [IT Project Management Software](https://www.softwareadvice.com.au/directory/3203/it/software) - [Kanban Tools](https://www.softwareadvice.com.au/directory/3175/kanban/software) - [Online Project Management Software](https://www.softwareadvice.com.au/directory/436/web-based/software) - [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software) ## Alternatives 1. 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Can be a bit laggy at times. ----- ### "Good tool for web agency" — 5.0/5 > **Axel** | *8 April 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: Very good tools \! Very usefull for my web agency > > **Cons**: in mobile IOS, the user has to make some modification which is not simple every time > > Very good experience, the team is nice, the support efficient ----- ### "Nice UI. Not compatible with responsive websites, however" — 4.0/5 > **Phillip** | *13 February 2018* | Graphic Design | Recommendation rating: 7.0/10 > > **Pros**: I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc. I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves\! > > **Cons**: When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug. The extra client details are only accessible if the client installs the BugHerd browser plugin. > > Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug. ----- ### "An essential tool for serious project management" — 5.0/5 > **Elliott** | *15 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list\! > > **Cons**: As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s > > This product is exceptional, without it web and software development would be much harder to manage, I manage multiple projects each having multiple members, the thought of tracking bugs from multiple sources like I used to in email and spreadsheets would literally take for ever to track, update and share, BugHerd has saved me and my team thousands of wasted hours\! ----- ### "Fast bug tracking for bulk bugs, with slow development of new features" — 4.0/5 > **Verified Reviewer** | *11 January 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test. > > **Cons**: The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch. > > I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/23703/bugherd?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/23703/bugherd) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data