--- description: Review of Klarna Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Klarna | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/4080/headless/software) > [Klarna](/software/240087/klarna) # Klarna Canonical: https://www.softwareadvice.com.au/software/240087/klarna Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/240087/klarna?page=2) > Klarna is a payment processing platform, which helps businesses streamline customers' checkout experiences using on-site messages, marketing banners and more. It messaging widget enables retailers to display offered payment methods based on item prices and shopping basket's size. Using Klarna, organizations can accept payments via bank transfers or cards and customize on-site messages' text font and color. The mobile application helps shoppers report returns, communicate with customer service agents, track deliveries, recieve alerts about price drop across saved items, access deals or discounts and more. Additionally, the platform automatically fills shipping or billing details for returning customers. Klarna integrates with various third-party systems such as BigCommerce, Ayden and Aurora Commerce, among others. Pricing is available on request and support is extended via knowledge base, documentation, live chat and phone. > > Verdict: Rated **3.6/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 96 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Klarna ## Commercial Context - **Pricing Details**: Contact Klarna directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States ## Features - Credit Card Processing - Customisable Branding - Data Security - Debit/Credit Card Processing - Electronic Payments - Mobile Access - Mobile Payments - Multi-Channel Marketing - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Options - Reporting/Analytics - Third-Party Integrations ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Headless eCommerce Platforms](https://www.softwareadvice.com.au/directory/4080/headless/software) ## Related Categories - [Headless eCommerce Platforms](https://www.softwareadvice.com.au/directory/4080/headless/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) - [Subscription Management Software](https://www.softwareadvice.com.au/directory/3792/subscription-management/software) - [Shopping Cart Software](https://www.softwareadvice.com.au/directory/3953/shopping-cart/software) ## Alternatives 1. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.softwareadvice.com.au/software/317580/venmo) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.softwareadvice.com.au/software/49509/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.softwareadvice.com.au/software/374157/square-payments) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3021 reviews) ## Reviews ### "Good Platform" — 5.0/5 > **Gustavo** | *7 May 2022* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: It does offer a fractionable payment method without interest It won't affect any credit score towards traditional banking systems. > > **Cons**: It does not have a good customer support at all. There are no phone numbers or chat systems to get human prompt response to issues that might appear. > > My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some issues to get refunds. ----- ### "Amazing Service" — 5.0/5 > **simon** | *17 November 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Integrates perfect with shopify, customer service there 24/7 to assist if any issues, setup was straight forwards when you have the right documents, there team work close with you on boarding. > > **Cons**: Decline rate has increased in past year but this i prob down to FCA regulations > > Love it, cant say enough good things about it, team are there to support you whether your a small business or big retailer. We have also worked with them at events which was an amazing opportunity ----- ### "Terrible app don’t sign into it because you won’t be able to get out of it" — 1.0/5 > **Bill** | *26 April 2025* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: Tried to sign in they keep sending me verification codes. I keep putting them in. I want to chat with somebody can’t can’t sign in. It’s the most useless app I’ve ever been on. I can’t even delete it because I can’t sign into this stupid thing. > > **Cons**: Can’t sign in can’t get to chat with anybody your phone there and they can’t help me so don’t waste your time calling there and you can’t even delete the app because you have to be able to sign in which you can’t sign in. It’s ridiculous waste of time. > > Terrible app. Can’t sign in keep sending me to text numbers to continue. I put them in and then the screen gets locked. Most frustrating app I’ve ever ever used. ----- ### "Its the fantastic BNPL product for any company." — 5.0/5 > **Hikmat** | *28 April 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: This software is bringing us at least 10% revenue. > > **Cons**: Sometimes their customer service responses are delaying. > > Klarna helped us to sell our expensive products easily. ----- ### "Klarna Review" — 5.0/5 > **ZoeMae** | *24 January 2023* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: klarna is an easy and secure way to pay online in installments when it is more convenient for the buyer. i use this often, along with afterpay as these are similar and not always offered on the same sites. > > **Cons**: there is nothing i do not like about klarna. it is easily navigate-able online and in the app and makes paying on credit without interest very convenient. > > klarna has made paying in installements without interest very simple and keeps all information secure. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/240087/klarna?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/240087/klarna) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data