User Reviews Overview
About Acumatica Cloud ERP
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly...
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- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Effective ERP for e-commerce companies
Operating in the cloud provides us with numerous advantages, including accessibility from anywhere with an internet connection, scalability, and automated upgrades; it is a vital ERP solution in our everyday operations.
Pros
We've been able to increase our customer base, order volume, and inventory thanks to Acumatica. Work that doesn't have any problems can be processed fast thanks to automation, and problems that need human intervention can be brought to light as soon as possible. Our stock is more precise than ever before.
Cons
It's highly adaptable to the needs of any business, but tailoring it took us a long time, and the licensing, modification, and upkeep costs can add up to a lot, making it difficult to implement for startups.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Positive Experience
Overall, it has been a positive experience. The ability to customize anything and everything has been extremely beneficial for overall efficiency.
Pros
Reporting & dashboard tools help us drill into decision making data faster and easier. The ability to customize Acumatica to fit our industry's workflow is a driving factor for why we chose them.
Cons
I feel the standard WMS for Acumatica is lacking basic functions and sorting abilities. Had to heavily customize it to function the way we needed it to.
Alternatives Considered
Dynamics 365Reasons for Switching to Acumatica Cloud ERP
The ease of customization. Being able to customize any screen and workflow in Acumatica has been beyond beneficial.Response from Acumatica
Thank you for your review. I'm thrilled customization is beneficial for your organization and appreciate the constructive feedback regarding WMS.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Acumatica real review and observations
for system slowness issue, the only solution is to upgrade the servers.
Pros
value for money and recommendable. Since this is unlimited users, we were able to give access to all our 1000+ employees and all of them use this application for their daily transactions.
Cons
the user license is not per user. it allows all our employees to have access on it.
Reasons for Switching to Acumatica Cloud ERP
Its price and its offer for unlimited users.Response from Acumatica
Hello Reynaldo, Thank you so much for sharing your honest feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Could we have someone from our product or customer success team get in touch with you to go over any concerns?
Top Acumatica Cloud ERP Alternatives
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Acumatica is a growing and disruptive player in the ERP market
Acumatica is a growing and disruptive player in the ERP market
Pros
Pace of new development and available functionality
Cons
Upgrade Complexity and requirement for customisation for workflow changes
Response from Acumatica
Thank you, Nicholas. We are thrilled to hear that Acumatica is meeting your needs and helping your business. Your review is very much appreciated.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Acumatica Review
Mostly positive, it is our inhouse ERP and we install it for other firms. We recieve good feedback from clients.
Pros
Good UI
Easy to pick up
Cloud based
Good manufacturing modules
Cons
Doesn't have an auto save feature
Sometimes when there is lag, and info has bee inputted the system will wipe the info
Still needs more market exposure
Reasons for Choosing Acumatica Cloud ERP
ERP implementation firm. Those are the products installed.Reasons for Switching to Acumatica Cloud ERP
Yes- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Acumatica making remote work possible
Amazing experience,great training amazing features. Truly happy with the changs
Pros
Ease of use and the fact that i can work remotely because of it.
Cons
I like everything about it yet. Need to explore what i don't like about it
Response from Acumatica
Thank you for the review!!!
We're thrilled you are happy with Acumatica Cloud ERP and it allows you the flexibility to work remotely.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Acumatica review
It is an amazing experience. It is user friendly and easy to learn. Amazing training and customer service
Pros
Ease of use, reports customisation, training
Cons
Need to discover more but so far like everything
Response from Acumatica
Thank you for your review, it's very much appreciated. I'm glad you're having such a wonderful experience with not only the software, but training and customer service as well.
Appreciate you partnering with Acumatica!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Look else where
Wish I would have looked elsewhere. Was promised the world and delivered very little.
Pros
Integrated Inventory/Job Costing system.
Cons
Useless for proper accounting system. Leaves a lot to be desired.
Response from Acumatica
Hello Robert, we are very sorry to hear about your experience with Acumatica so far. Acumatica indeed has Advanced Financials included, backed by the numerous awards and very positive reviews from users. I would be happy to connect you with someone on our product or customer success team to help.
Here's more information on our Advanced Financials and the breadth of our accounting system. https://www.acumatica.com/cloud-erp-software/financial-management/
- Industry: Mining & Metals
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Project management
overall, it is good, it took us only one month to produce bills, which is excellent.
Pros
easy to customize. Flexibility in creating reports and kpi
Cons
The are some points in project management thant should change. Essentially, we are not managing inventory, but we would like to have the option tp make purchase request directly for project. The are no possibility for not to add the project and task in a purchase request.
Response from Acumatica
Thank you for your review. I'm glad Acumatica is working well for you. I'll pass your request for purchase requests to our product teams.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Affordable enterprise resource planning platform.
The software has provided us with a complete realtime view of our business at any time of need.
Pros
Prowessness of the software in accounting and financial management.
The product is brilliant in governance and risk management.
Cons
Acumatica Cloud ERP is designed for all sizes of businesses irrespective of their financial muscle. I have nothing against it.
Response from Acumatica
Thank you for your review. We are thrilled that Acumatica is working well for you and providing you with a real-time view of your business.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
New cloud base computer system
Changes that need to be made seem to happen pretty quickly
Pros
Can sign in easily and access data easily
Cons
My company provided minimal training to sales reps
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Acumatica, the incredible ERP system
I enjoy being a part of the Acumatica community, and I find their ability to automate processes through business events, import scenarios, and workflows using low- or no-code to be particularly impressive.
Pros
When it comes to business software, Acumatica is without peer. The system is fantastic, and because it exists in the cloud, it can be accessed from any device at any time. It's easy to use, and you can tweak it to meet your specific requirements.
Cons
This module for fixed assets is insufficient. Converting a transaction to an asset is cumbersome and inconsistent with posting in the right time periods. As a customer, I hope the screens associated with my service contract get updated in the near future.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Acumatica Cloud ERP
Acumatica Cloud ERP is a very good production with very less price. We will get the same features with very less costs in comparison to other products available in the market.
Pros
According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.
Cons
Very few knowledge base materials are available in internet or Youtubes.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
It's a great product if you've got the time to set it up right
We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.
Pros
Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.
Cons
The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.
- Industry: Package/Freight Delivery
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
PROS, CONS,Acumatica Cloud ERP
My overall experience with Acumatica Cloud ERP has been positive. It offers robust functionality, seamless integration, and scalability for growing businesses. However, advanced customization can be complex, requiring technical support, but its user-friendly interface and flexibility make it highly adaptable.
Pros
What I like most about Acumatica Cloud ERP is its flexibility and scalability, offering a cloud-native platform with real-time insights, seamless integrations, and customizable features. Its user-friendly interface and resource-based pricing make it cost-effective for growing businesses, while specialized industry editions cater to diverse business needs.
Cons
What I like least about Acumatica Cloud ERP is that its advanced customization options may require technical expertise, making it harder for smaller businesses without in-house IT resources to fully leverage the platform's potential without external support.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
ACU Cloud ERP Review - HVV LLC.
Overall, good. It has been a bit of a learning curve organization wide.
Pros
User interface is somewhat user-friendly. Wikis are helpful.
Cons
Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis.
Better supporting documentation and resources.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Acumatica is the best alternative for mid-size businesses
Acumatica replaced our legacy system smoothly and we appreciated the benefits of the changes immediately. i looked at several other ERP's from QuickBooks to NetSuite and Acumatica was by far the best alternative
Pros
Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications
Cons
It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical
- Industry: Business Supplies & Equipment
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Dereks Acumatica review
I think over all once it gets ironed all out it will be a 8/10
Pros
I like the ease of quoting and locating accounts
Cons
I dont like how the implementation did not flawlessly work with our existing system causing shipping and picking delays
Response from Acumatica
Hello Derek thank you for sharing your feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns and make sure you are on the right track with your implementation?
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Acumatica – a powerful Cloud-based ERP System
If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Pros
I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements
Cons
The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Acumatica Inventory Management
Even with a few issues, overall the system is very effective and efficient. He makes life working on inventory much easier. When handling errors in the inventory, it helps to be able to dive deeper into the past and movements of the items. They make it easier to find out where the item may have lived in the past and correlate where the item could have been moved to. The inventory needs these types of tools.
Pros
The features I like the most, are the ease of use when transferring items to different locations and updating purchase orders. The system is built for an inventory specialist especially when doing investigations on inventory errors and finding more details about a product.
Cons
The system does have issues when backtracking or updating many items. The system doesn't allow for changing more than when one item at a time for each location. You always have to go back to the home page to use the inventory details link.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Acumatica 4 Life
Pros
I find acumatica very Flexible and Customizable: Acumatica adapts to my business needs, allowing easy customization without extensive coding.I can have access to real-time data and analytics empowers quick, informed decisions.I find that Acumatica has a very User-Friendly Interface: Intuitive UI simplifies navigation and onboarding for all team members.
Cons
Acumatica features set comes at the cost of a steeper learning curve. It can take time for users to become proficient in navigating and utilizing the software to its full potential, which might slow down operations during the initial stages.
- Industry: Consumer Electronics
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
My Review of ACU
Experience is good. It's just frustrating having to build everything from scratch.
Pros
I am not sure yet tbt. I am still using this product under a year now. I like the Cloud Aspect of it.
Cons
Report Design Editor / Wiki Editor / Everything seems very 1999 and not Modernized WYWG.Approvals & Maps is a disaster putting together - Nothing saves you have to go back. The whole Editingfunction of it is very draconian and old!. Creating INstances & Tenants is a pain and Customization Projects having to put them in again is such a joke. Upgrading is not fun!.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Acumatica
Pros
Being a cloud-based ERP, Acumatica offers several advantages, such as easy accessibility from anywhere and automatic updates.
Cons
There is difficult for Acumatica integrates with other business applications.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall Experience With Acumatica is Just Amazing
Acumatica Cloud ERP is a comprehensive business management solution designed to help us streamline operations, improve productivity, and make informed decisions.
Pros
Acumatica is known for its highly flexible and customizable platform. It allows businesses to tailor the system to their specific needs, workflows, and processes. Acumatica operates on the cloud, providing users with any time, anywhere access to their data.
Cons
Acumatica's pricing can be a drawback for small businesses or organizations with limited budgets. While Acumatica's flexibility is a strength, it can also be a source of complexity.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Acumatica Cloud ERP
Pros
Acumatica Cloud made my workflow easier and my online store more profitable.
Cons
Acumatica Cloud was lacking in a few features that I was able to find in another product.