Acumatica Cloud ERP Reviews

Pros

The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.

Cons

In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.

Alternatives Considered

NetSuite

Reasons for Choosing Acumatica Cloud ERP

QBD was no longer meeting our needs, it served is purpose for financial management but not for business management.

Switched From

QuickBooks Enterprise

Reasons for Switching to Acumatica Cloud ERP

Better integration of business functions

Pros

We can customize the system in many different ways. Individual users can customize their screen and various reports on their screen. Without coding, we can customize many things, create new fields, etc. This flexibility allows us to make the system suit the way we do business.

Cons

The price is a bit high for a small business to get started. I want to use some features offered in other modules but they are quite expensive to add those.

Alternatives Considered

NetSuite

Reasons for Choosing Acumatica Cloud ERP

We needed something more powerful and flexible.

Switched From

inFlow Inventory

Reasons for Switching to Acumatica Cloud ERP

We can customize Acumatica ourselves. NetSuite requires expensive outside programming. I also didn't care for the aggressive sales tactics used to sell NetSuite.

Pros

Integrated Inventory/Job Costing system.

Cons

Useless for proper accounting system. Leaves a lot to be desired.

Pros

One platform incorporating all our transactions directly into the accounting and reporting side, easy to use

Cons

The fact that the timecards do not have a separate module to close financial periods with but are included in the AP module.

Alternatives Considered

Sage Construction Suite and NetSuite

Reasons for Choosing Acumatica Cloud ERP

One platform for project and financial accounting where every transaction naturally filters through to the other. No manual interfaces from other systems. Data is available and easy to analyse.

Switched From

Sage 50cloud Pastel

Reasons for Switching to Acumatica Cloud ERP

It offered a solution for our business where everything could be integrated into one system.

Pros

The depth of coverage of business requirements is great, from CRM to Construction projects, to Services, which is our business, to Finance and HR all in one place for the cost

Cons

There are a number of bugs and in particular we were living with and then we had to upgrade to the latest release and it has introduced some to functions that were previously working, particularly in the mobile app

Alternatives Considered

Dynamics 365, NetSuite and Jonas Construction Software

Reasons for Choosing Acumatica Cloud ERP

Management need for an integrated system to allow continued growth

Switched From

QuickBooks Desktop and Aspire

Reasons for Switching to Acumatica Cloud ERP

Primarily due to ease of configuration, cost and a knowledgeable local integrator

Pros

Good UI
Easy to pick up
Cloud based
Good manufacturing modules

Cons

Doesn't have an auto save feature
Sometimes when there is lag, and info has bee inputted the system will wipe the info
Still needs more market exposure

Alternatives Considered

SYSPRO and Zoho Inventory

Reasons for Choosing Acumatica Cloud ERP

ERP implementation firm. Those are the products installed.

Switched From

SYSPRO and Zoho Inventory

Reasons for Switching to Acumatica Cloud ERP

Yes

Pros

Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.

Cons

There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.

Pros

The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.

Cons

Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.

Pros

Actively listening to users, addressing common complaints or gaps in the product every single release.
Licensing isn't per user.
Useful, easy automation tools to streamline our order -> invoice process.
Active community site.

Cons

Release note system could use an overhaul- would like it to be easier to track changes, bug fixes, and known issues between releases.

Pros

Ease of use, reports customisation, training

Cons

Need to discover more but so far like everything

Pros

The flexibility the system provides allows our team to work in different aspects of the business while addressing our individual needs and having data connected. Being able to search is a very big pro for us. While we have some customizations for our DCAA compliance, the majority of the system is native and comes down to configuration, which was a requirement for our ERP selection.

Cons

Some of the controls can be improved as once something has been submitted/approved, it can be hard to fix upon reviews (ex. Journal Transactions can't be adjusted once released, so you have to reverse the entire entry and start again). There are a lot of tables that are named similarly, so building inquiries or trying to find the correct table and field can be challenging.

Alternatives Considered

Deltek Costpoint, Global Shop Solutions, Sage Intacct and NetSuite

Reasons for Choosing Acumatica Cloud ERP

It was time for a true ERP that could be used as a backbone for growth in the organization.

Switched From

QuickBooks Desktop

Reasons for Switching to Acumatica Cloud ERP

The pricing structure, flexibility, ease of user interface, integration capabilities, and overall robustness of core functionality.

Pros

The fact that this is all in the cloud makes it easy to use anywhere. You can use current processes and build on it and Acumatica also gives you background of what should be done easier, faster and automated.

Cons

One thing I am looking would like to into personally as I saw this with other users in our origination as well as a frustration. The start date to enquiries always defaults to start on the current month you are using the enquiry for. As mention I saw the issue and have it myself and will still have to look into fixing this but I am sure there is a way to fix this and believe it is not fixed and could be changed.

Pros

In certain aspects the software allowed for enormous flexibility. Item classes and Financial Sub-\Accounts.
Open Architecture for creating modifications. We created a fairly large number of modifications, written and implemented by Nexvue, that turned Acumatica from a really good system to an exceptional one.

Cons

Out of the box, importing, Transportation and Logistics were weak. We created a Voyage Maintenance
module. Freight in and Freight out System enhancements.

Pros

Acumatica makes coordinating daily tasks and project resource planning so easy that we can control them to ensure they are completed to the required standards. It is easy to use for all team members at all levels, it can be adapted to meet all needs as well, and enables them to collaborate with each other to complete jobs quickly and accurately. I like that it integrates with most of the applications we use, which gives us enough flexibility when importing and exporting data to and from it. I love the capabilities that it provides, which gives you the best reports, especially those related to financial data or progress rates, which are comprehensive and have an attractive appearance, in addition to that they are easy to understand, and the sorting and filtering tools provided by Acumatica, enable you to filter and find the information you need easily.

Cons

There is nothing to hate about Acumatica, it just takes some training and then you will find that completing your missions with it will be very easy.

Pros

Acumatica is a great ERP and project management solution that allows us to track orders and information in the field, as well as add partners and suppliers and provide them with access to specific tools to track their orders and update their data and completion percentages of their activities. Acumatica enhances team collaboration, so one colleague enters data while another colleague gets access to project details that help them complete their task. I love how Acumatica allows us to export data for use in another system and also for audits. Acumatica has enabled us to improve field interaction, simplify operations, and make quick decisions without lengthy meetings. Acumatica enables progress tracking and bottlenecks along the project lifecycle, as well as cross-departmental collaboration to discuss, answer general inquiries, collect data, and automate processes, allowing employees to focus on problem-solving and follow-up tasks more efficiently.

Cons

Acumatica is simple to use and takes little training for the employees to become comfortable with the tools. I also saw data import and export issues.

Pros

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

Pros

functionality,
accessibility
option of users CRM -but we could not implement

Cons

product is not easy to use
spending extra times on unnecessary steps-printing document require multiple steps
search function not logical
report are not easy to generate
very rigid to make changes if needed

Pros

value for money and recommendable. Since this is unlimited users, we were able to give access to all our 1000+ employees and all of them use this application for their daily transactions.

Cons

the user license is not per user. it allows all our employees to have access on it.

Alternatives Considered

NetSuite and SAP Business One

Reasons for Switching to Acumatica Cloud ERP

Its price and its offer for unlimited users.

Pros

There is Stability and ease of use - customization ability

Cons

Slowness after time - GI screens take a long time to pull up all data when searching

Pros

Acumatica Cloud ERP has made the process of inventory management straightforward and there is no storage wastage.

Cons

Acumatica Cloud ERP has improvised all the operational proficiency.

Pros

The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.

Cons

The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.

Pros

Acumatica operates on the cloud, which provides several benefits such as accessibility from anywhere, scalability, and automatic updates. Users can access the system using any device with an internet connection. Acumatica has a user-friendly interface that is easy to navigate, making it accessible to users with varying levels of technical expertise.

Cons

While Acumatica offers a broad range of features, some advanced functionalities may require customization or development work. Implementing Acumatica can be a complex process that requires expertise and planning.

Pros

I am not sure yet tbt. I am still using this product under a year now. I like the Cloud Aspect of it.

Cons

Report Design Editor / Wiki Editor / Everything seems very 1999 and not Modernized WYWG.Approvals & Maps is a disaster putting together - Nothing saves you have to go back. The whole Editingfunction of it is very draconian and old!. Creating INstances & Tenants is a pain and Customization Projects having to put them in again is such a joke. Upgrading is not fun!.

Pros

Nothing outstanding. Support is fair. Screens OK.

Cons

Horrible inventory control features. Poor report functions

Pros

Um, it mostly works. Allegedly it's totally customizable.

Cons

Can't get basic financial statements. It's extremely spendy. Would prefer to be on NetSuite.