Forms On Fire Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
Visit Website

User Reviews Overview

About Forms On Fire

**Forms On Fire: Tailored Mobile Solutions for Field Service Automation** Forms On Fire offers a revolutionary mobile app designed for businesses needing to streamline their field operations across industries like construction,...

Learn more

Feature ratings

Value for Money
4.7
Functionality
4.6
Ease of Use
4.5
Customer Support
4.8

Browse Forms On Fire Reviews

134 of 134 reviews
Sort by:
Geoff
Geoff
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/07/2021

Solid, dependable and powerful

I have built a fully comprehensive digital paperwork system with Forms on Fire for a client. It has transformed their business, automating many manual tasks and saving dozens of hours every month ongoing. The return on investment is off the charts. I also love the fact that the support is so responsive and helpful, even when it's a complex question I rarely need to explain more than once, and answers are timely and helpful, often going the extra mile.

Pros

The best thing about Forms on Fire is the flexibility. It's a blank canvas, you can create any type of form you require. With a little bit of technical knowledge it can be made extremely powerful. I appreciate the fact that it isn't aimed at consumers, as other form builder tools are, so it goes straight to the powerful functions needed in a business environment.

Cons

The built in data dashboards and analytics are adequate but not amazing. However these can be bypassed by exporting data to another platform using the integrations or API, and custom dashboards and reporting can be built there.

Response from Forms On Fire

Geoff, we are amazed at what you built, it's a great example of going way beyond forms to a fully data-driven application. Thanks for the kind words!

Replied 15/07/2021
Rob
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2024

I almost don't want more people to know about it because I look so smart for using it.

Without a hint of exaggeration, this may be the smartest move I've made in my 25-year career. I look like a genius for using it and every team I've introduced it to loves it. We are able to do incredible things as an organization we wouldn't be able to do without FOF. This is a hill I will die on. It's the most important product in our tech stack.

Pros

Customizable through and through. It may as well be an entirely customizable, in-house development we have so much control over it.

Cons

I don't know, that it's not free? Lol. Seriously, this thing is amazing and the team at FOF is even better to work with, not that we need them much it's so easy to use.

Response from Forms On Fire

Thank you so much for your outstanding review! We're thrilled to hear about the transformative impact Forms On Fire has had on your organization and how it's positioned you as a savvy innovator in your field. Your recognition of the flexibility and ease of use of our platform is deeply appreciated, as is your kind acknowledgment of our team. We're honored to be considered a pivotal part of your tech stack and are here to support your continued success and innovation. Here's to making genius moves together!

Replied 12/03/2024
Scott
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/12/2024

Easier work flow for our employees and customers.

We have had less than a year experience, but so far this exceeds our expectations. Forms On Fire is easier to onboard our people with and it feels less clunky than what we were doing. It takes less attention to maintain and setting up feels much more automatic. Good flow.

Pros

The help with onboarding was great. They did a lot of work to make sure we were set up properly. Very responsive.

Cons

Nothing really. We came over from a competitor and whole experience improved.

Top Forms On Fire Alternatives

Alex
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

3
Reviewed on 20/04/2020

Smooth interface but technical issues frequently come up

Pros

The software is easy to use, clean interface, and alerts me when I am missing required information

Cons

There are frequent problems whenever we try to make an update, things don’t seem to work how we expected them to. Also the documents this platform generates seem to be missing items and we can’t figure out how to fix this.

Thorsten
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

5
Reviewed on 06/01/2025

Compatibility reviews.

It's allow dragging and dropping while building forms.

Pros

Forms of Fire mobile application his compatible with most devices, iso and android therefore our team uses it in remote areas with interface and challenges.

Cons

Mobile application have limited features compared to window and Mac application.

Colin
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2024

Forms on Fire is a great investment!

Forms on Fire made managing complex and dynamic data flows easy and straightforward. It's an investment which is worth every penny.

Pros

Forms on Fire offered to build first form which was great. We can collect data from 14 different organizations in real time and can assess performance easily. Tutorials and walkthroughs of the site were fantastic. When compared with 4 other competitors Forms on Fire had the best quality product. Customer service has been very impressive to date. I would recommend Forms on Fire for any firm looking to build an infrastructure to manage lots of complex information across different organizations and streamline processes.

Cons

No drawbacks, Forms on Fire is fantastic!

Response from Forms On Fire

Hi Colin,

The whole team wishes to express our deepest gratitude for the incredible review you wrote about Forms On Fire. Your kind words mean the world to us, and we are truly humbled by your feedback.

Your review not only highlights the features and benefits of our product but also reflects the dedication and hard work of our team. We are thrilled to hear that our tutorials and walkthroughs were helpful in getting you started, and that our customer service has been impressive.

We take great pride in the quality of our product and the level of customization it offers. Your recognition of these aspects is a testament to our commitment to providing the best possible experience for our users.

Your recommendation of Forms On Fire to other firms looking to manage complex information across different organizations is a true honor. We are grateful for your trust in our product and your willingness to share your positive experience with others.

Thank you once again. -Forms On Fire

Replied 06/06/2024
Jennifer
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

Data collection made easy

I have been using Forms on Fire for almost 7 years in my job at an international engineering firm and cannot speak highly enough of this product! I have designed forms from basic single-page fill-in-the-blank type forms to incredibly complicated multi-page forms using pre-populated repeating tables, subforms, and even approval steps. I am not a coder but have been able to design forms that do everything my clients have asked, including making stepwise decision-making fields. Some of our field techs have been resistant to using digital forms but most of them report back that they love how easy-to-use the forms are and they don’t ever want to go back to paper. The project managers are equally enthusiastic about the data they receive since they no longer have to decipher handwriting or deal with entries that do not conform to their requirements. My company’s firewall does not allow direct posting to SQL so we had to use the API and go through the Sync connector. Forms on Fire support was very helpful through this process, working with our IT department to get everything set up correctly. In fact, the support team has always been wonderful, responding quickly with suggestions or work-arounds whenever I have gotten stuck on a complicated solution. If you need to collect data in any remote setting, you can not go wrong with Forms on Fire.

Pros

It's easy to learn and easy to use. You can make edits without interrupting field team. You can get your data in practically any way you need it. The data is clean and consistent.

Cons

My only complaint is that I can't use the repeating table with a repeating table with the Sync SQL connector - I have many projects that could use this. I do have a work-around (subforms) so I can deal with it but sure would be nice!

Response from Forms On Fire

Thank you so much for your detailed and positive review! We're thrilled to hear about your successful experience with Forms on Fire over the past 7 years and how our platform has been instrumental in your projects at the international engineering firm.

Regarding your feedback about the limitation with the Sync SQL connector and repeating tables, we appreciate you bringing this to our attention. We're excited to let you know that integrating repeating tables with the SQL connector is currently in development and will be included in a future update. We believe this enhancement will make your projects even more streamlined and efficient.

Thank you again for your support and for being such a valued member of the Forms on Fire community. We look forward to continuing to serve your data collection needs with even more functionality!

Replied 16/05/2024
Alex
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/03/2024

The best customizable app for businesses

Overall, Forms on Fire is a great program and really helped elevate our company. With the ease of use, and the simplicity of it, we were able to switch all of our divisions to the app seamlessly. Our customers are happy, and we were able to minimize issues and complaints with them.

Pros

The ease of customization on the app for our technicians. It was so easy to learn how to code and build the paperwork and app form. The customer service team was so quick to respond when I had a question about my form.

Cons

Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.

Response from Forms On Fire

We're genuinely touched by your kind words and thrilled to know how much Forms On Fire has positively impacted your company. It warms our hearts to hear about the seamless customization experiences of your technicians and how our customer service team has been there for you right when you needed us. Your success story, from the smooth transition across divisions to the happiness of your customers, fills us with pride and joy. We understand the hiccup with the syncing process and appreciate your patience as we strive to enhance every aspect of our service. Your journey inspires us to keep improving and to continue providing support that makes a difference. Thank you for letting us be a part of your company's success story.

Replied 12/03/2024
Joey
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Forms on Fire Rocks

As a whole Forms on Fire is a great tool for creating usefull apps in our company. From simple get this signed to a vehiicle accident report. It so far has supported all of our needs.

Pros

Ability to create robust forms and display info in a variety of ways.

Cons

Learning curve. It takes a little while to learn how to use the databases and perform queries against it.

John
John
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 05/03/2023

A goood software to create customizable forms and streamline their data collection processes.

Formsonfire is a flexible and user-friendly data collection and workflow automation tool that can help businesses streamline their operations and improve their efficiency.

Pros

The platform allows businesses to create customized forms and workflows that are tailored to their specific needs, and can be used across a range of industries and use cases. Additionally, Formsonfire provides users with a range of tools and features that can help them automate their processes, such as email and SMS notifications, integrations with third-party tools, and real-time reporting.Another advantage of using Formsonfire is its ease of use. The platform is designed to be intuitive and user-friendly, with a drag-and-drop form builder that makes it easy to create and customize forms. Additionally, Formsonfire provides users with a range of templates and pre-built forms that can be used as a starting point, saving time and reducing the learning curve.

Cons

While Formsonfire offers a range of pricing plans that are designed to be accessible to businesses of all sizes, the cost can add up quickly if you require a large number of forms or advanced features.Another potential issue with Formsonfire is its limited offline functionality. While the platform does allow users to collect data offline, there are some limitations to what can be done without an internet connection. This may be a concern for businesses that operate in areas with limited connectivity or require real-time data collection and reporting.

Response from Forms On Fire

Thank you so much for your review. Working offline is built-in to the product but will have limitations. We have some clients who are using the product with live emergency systems and they use advanced wireless systems to remain online. Reach out to our support organization if you'd like some recommendations on these types of systems.

Replied 26/09/2023
Clint
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Streamline processes

My experience with Forms on Fire has been very positive. The customer support has been exceptional; it is affordable and easy for the end user to navigate.

Pros

The time saved by implementing and using Forms on Fire more than covered the cost of the subscriptions and initial set-up fees.

Cons

When the back end has issues and process change without notice.

Response from Forms On Fire

Thank you for sharing your experience with Forms On Fire. We're thrilled to hear that the software has been effective in streamlining your processes and that the time saved has covered the costs of subscription and setup. Your feedback is invaluable, and we're committed to improving our communication about updates. Thank you for being part of Forms On Fire and for your time writing this review!

Replied 13/04/2024
Dustin
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2023

Highly customizable and critical to our operations!

Generally a great experience. Any issues have been quickly resolved by the FOF team.

Pros

Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases.

Cons

No real complaints. The software meets our needs.

Response from Forms On Fire

Thank you so much for your review. Be sure to reach out to support whenever you need us.

Replied 26/09/2023
natalia
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 09/02/2023

Forms On Fire

extremely satisfied, easy to use and instruct new hires.

Pros

What I like most about Forms On Fire is how easy it is to use the application's tools.

Cons

there are no defects regarding the application tools.

Response from Forms On Fire

Thank you so much for your review, Natalia and we are grateful that you say you are extremely satisfied.

Replied 26/09/2023
Jackie
Jackie
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/03/2018

Make Forms That Make Everyone's Life Easier!

Pros

I'm a CODiE Award judge and have seen a ton of product. Forms On Fire are clearly mobile experts and have built a product that solves a core problem: how to create forms that make everyone's life easier - starting with yours!

(No need to hire an army of SW developers who'll take months, only to add so much complexity that end-users won't use them.)

In my opinion, here are some best use cases:

Marketing & Finance Execs have 100's of new projects requiring input from multiple key stakeholders, critical dependencies and conflicting deadlines (activations, email campaigns, events, trade shows, surveys, new product launches, press releases, content updates etc..). Collaboration meetings are endless, the teams out straight and deadlines are near. The last thing anyone wants to do is fill out a form - unless you can make one that's easy and adds to their productivity, rather than subtracts.

Formsonfire let's you create a form for repeatable tasks that you can also pre-set to be sent to the parties you choose to, at the schedule you need.

Its intuitive design, the fanatically customer-centric support team and library of visual tutorials, ensure the form you envisioned is exactly what you get. Only you know how your key stakeholders' world works. You can make it easy for them, and they'll make life easier for you.

In today's gig economy, (Lyft, Uber, Instacart, Postmates, Jobble etc.),HR onboards 100's or staff, quickly and accurately. Formsonfire's the answer!

Cons

I was able to get started without contacting them for any help. But more tutorials are always welcome.

Response from Forms On Fire

Thanks again for your kind words Jackie, and if you want to get another product tour to see what is coming down the road, sign up at our web site.

Replied 12/04/2018
Dennis
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2022

Forms on Fire - First Project Review

We were addressing many business needs on the marketing demos side and can now coordinate those into efficiencies. Then merge that into analytics to drive business needs and strategies.

Pros

Format is very easy to use. Easy to save and return access. Easy for users navigate and easy for developer to build.

Cons

Compared to other migration projects I really cannot answer this question at this time. We literally built, tested, and had users operational in week and that was with the education time. The instructor in this case was [SENSITIVE CONTENT] and he seems to have the right combination to coach/train developers like me that have just been introduced to the tool prior to the project development.

Response from Forms On Fire

Thank you so much for your review Dennis. We are here to help you and your company whenever you need it. :)

Replied 26/09/2023
Verified Reviewer
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 19/12/2018

Blattner Energy Quality Systems Administrator

Pros

Easy to use for all levels of the business. Automatically send a PDF to your network drive when all approvals are completed. Works well on iPhone and Windows 10.

Cons

We should be able to select multiple data "Forms" when exporting data in Table View.

Response from Forms On Fire

Thank you for the review. This is an excellent idea! One thing to consider is designing the forms you want to export as a single form, using our data-driven capabilities. The other is to hold a data warehouse where the same table captures data from many or all of your forms. This is entirely possible to do if you utilize the JSON data type. Please set something up with your assigned program manager and they can review the details with you! :)

Replied 20/12/2018
Guy
Guy
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 10/04/2018

Excellent solution to complex form problems

Pros

Flexibility and extensiveness of the platform, and ability to use Word/Excel as the template for PDF outputs.

Cons

Competitors have put more time into the reporting capabilities (front end ability to view/slice data) as well as form calculation formula

Response from Forms On Fire

Thank you Guy. If you want more information about reporting ideas, schedule a product tour on our web site. Thanks for your loyalty, we love having you as a client!

Replied 12/04/2018
Francisco
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/04/2020

Helps us stand out

Helps us stand out from the competition

Pros

Connectivity with other software. It allows us to include pictures into the report.

Cons

Programming is not that easy, hard to learn.

George
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2016

Forms On Fire saved the day

As a consultant serving a rapidly growing business, I needed a technology I could count on for reliability, scalability, easy configuration, and ease of maintenance. We didn't have the budget for a custom-code software project or to buy a big ERP solution. We had some internal processes and some customer-facing processes that needed to be standardized, controlled, and mobilized to improve our performance against the bottom line and to strengthen our competitive edge.

After a great deal of searching, I found Forms On Fire. The incredible flexibility and power of the Forms On Fire platform gave us everything we needed at an incredibly competitive price. One of the greatest things about it is the ease with which we can make changes to and manage the solution ourselves. That was an essential requirement that we had a hard time finding elsewhere.

We needed something that could operate smoothly on our mobile devices. Some of our team are using tablets, some on smartphones, and all on a mixture of Android and iOS operating systems. We needed a solution to connect reliably to two external data systems, output PDF documents , and automatically send multiple emails throughout workflow processes. In the past, such a list of requirements would have been extremely expensive to produce and would have required contracting with software developers. When I found Forms On Fire I was elated because I knew I could take care of my client successfully and that many future projects would be a breeze.

My clients often see technology implementations as expensive, time-consuming and risky. Forms On Fire really came through and showed us how painless it can be. Their customer service is outstanding and it helps to have competent, responsive help only a phone call away when you're dealing with the information backbone of a business.

If you have been searching for something to enable and mobilize your business, Forms On Fire is the best answer I have found. I look forward to further work with them.

Response from Forms On Fire

We LOVE our clients!

Replied 12/04/2016
Frank
Frank
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/11/2018

Great product, incredible support!

Pros

Creating forms using this product is very quick and easy. The forms can be customized to product great professional looking forms.
I also love their support right from when I started out with the trial version. They're always there and very helpful.

Cons

Nothing at all. The software works as intended and produce great results. I'm impressed.

Response from Forms On Fire

Thank you Frank, and we're looking forward to seeing what you produce with the platform!

Replied 27/11/2018
Verified Reviewer
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
3

4
Reviewed on 31/01/2019

Great app for getting feedback as forms

Pros

- The software is packed with lots of features so that I can get almost any type of data from the user
- The elements that can be used in the doc is extensive, and I can build great richer forms

Cons

- There is not freemium model and the pricing seems to high
- The knowledge base provides tutorial for the basic level of data. But we need to figure out on out own for more advanced features.
- Lots of bugs in the features

Response from Forms On Fire

Please be sure to sign up for our free training class by sending an email to [email protected]. Also, we encourage you to ask [email protected] about any potential bugs you may be seeing. We pride ourselves on quality software and we would like to understand what you're seeing in this area as soon as possible.

Thank you,

Replied 28/02/2019
Diana
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/04/2020

Value for money

My business has become 100% more organized thanks to this app; I got exactly what I wanted for a much cheaper price than what others quoted me; the Forms on Fire staff are very friendly, caring and responsive.

Pros

It was customized specifically for my business through one on one consultations and design planning. The price was very affordable compared to the regular cost of developing and maintaining an app.

Cons

Look of the menus, etc could be updated to be a little more modern looking but it's not a big deal. Also more data sorting options can be added.

Ronald
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

4
Reviewed on 21/04/2020

Forms on fire

Pros

I like that you have many features that can be incorporated in the style that you like.

Cons

Right now I can't enter a picture after it has been placed in the desktop. I would like that ability.

Response from Forms On Fire

Hello Ronald,

Thank you for your review. This can easily be done with a workflow to your desktop from the field. Please contact our support group to evaluate the specific apps you would like to work as you describe. We would love to get you more value out of it! :)

Replied 27/04/2020
Elizabeth
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 11/04/2018

We have had a couple glitches mostly with time issues, but overall the product has worked well.

Ease of doing forms online in the field

Pros

Once you learn the program it is easy to use. The setup is easy to use with tablets in the field.

Cons

There is a learning curve on creating the forms. When there is an error in your form it is not always easy to trace back. I also think that the program is the most glitchy when I am creating a large form.

Response from Forms On Fire

Hello Elizabeth, thank you for your feedback. If you think there is ever a glitch, please send an immediate email to [email protected]. We are happy to help you. Also, for your large form, please reach out and we'll give you a complimentary 1 hour help on your large form.

Replied 18/04/2018
Katie
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Easy and quick to use!

This gives my company a quick, consistent paperwork and forms to give our resident's that way someone can have the form they need at a quick time! We also use this to schedule pest control for our residents and that seems to relay the information they need as well.

Pros

I love how easy this software is to use! I never used this software before and when I was trained on it, it was so quick to understand and the items I need are at a quick access!

Cons

Sometimes I have to force sync to get what I want to pull up, but nothing too hard to do!

134 reviews