User Reviews Overview

About Genius ERP

Genius ERP is a complete enterprise resource planning (ERP) solution that includes software, implementation services and field expertise for small to mid-sized custom manufacturers. For over 30 years, Genius ERP has been the...

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Feature ratings

Value for Money
4.2
Functionality
4.1
Ease of Use
4.0
Customer Support
4.1

Browse Genius ERP Reviews

149 of 149 reviews
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Nada
Nada
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/06/2023

Long time partners

We have been with Genius since 2008! We are a medium sized flex manufacturing company. It's been an exciting journey for us as our resources were limited during implementation, so we had a rough start, however, over the last 5 years, we have been working with Genius to get the most out of our software and the team has been great to work with. I love the canteens! we have been able to get Realtime support from the team as well as other customers of Genius. We all share our best practices. The webinars are wonderful as well. We are getting ready to transition to V15 and our whole team has been excited about this.

Pros

There are a few features that I love about the software so far: 1. very flexible. There are so many fields to add as much or as little data as you need to each module.2. For the exception of shop floor and data collection, all their modules are included in the price for the license.3. Existing reports such as the open order report, have so much information to be able to manage at a higher level with all the critical details available at your fingertips, so you don't have to go digging around to find info.4. The customer support and especially the canteens that they host are wonderful. They are able to work with you to help resolve issues you're having with the software and sometimes just the method or process. The Genius team is knowledgeable, so they are able to give solutions based on industry standards as well.

Cons

There are some fields that don't actually connect to anything sometimes. These get fixed during upgrades, but without having someone on staff that really understands how a database works and can go look at the background structure to find the links, you are having to rely heavily on the Genius team.

Response from Genius Solutions

Hi Nada, Thanks for taking the time to leave us a review. We're happy to hear you find the product flexible to fit your needs. Glad to hear that you are having the most out of the Canteens.

Replied 19/07/2023
Michelle
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 03/09/2024

A long transition

Transitioning was a very difficult process for us. Using language and tools we'd been using for over 50 years and trying to sync it up with a general manufacturing software was quite a challenge. We are still making progress and within the first year we started to see financial benefits to the transition. Switching to an ERP is never easy, but Genius was and is with us along the way.

Pros

* User Friendly
* Little difficulty to wrap your head around how things work and why they work that way.
* Customizable
* Quick customer support
* Easily visible information
* Saw financial benefits within first year

Cons

* Difficult to transition from 50+ years of another way
* The French to English translations
* Long transition process for our company

Alternatives Considered

1 EDI Source

Reasons for Choosing Genius ERP

PBS is an antiquated system that no longer met the needs of our company. It was very difficult for younger people to understand.

Switched From

PBS Systems

Reasons for Switching to Genius ERP

Genius was more focused on Manufacturers.
Claudio
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 31/12/2024

A genuine EPR software

Genius EPR has made easy for us to track all financial performance of our various business without beating around the bush.

Pros

The software has enabled us to seamlessly manage all our daily operations with alot of accuracy and error free.

Cons

The product is very user-friendly and customizable. No dislike

Top Genius ERP Alternatives

Steve
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/07/2023

Genius ERP user

Pros

Structure and layout is similar between different modules making it easier to navigate through

Cons

Appears simple information is not easily found or you need to go through several clicks to find information required.

Response from Genius Solutions

Hi Steve,

I'll pass on your feedback to our development team. Thanks for leaving a review.

Replied 19/07/2023
DAMIAN
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

GENIUS ERP REVIEW

OVERALL AN A+ FOR GENIUS ERP. I WOULD RECOMMEND TO ANYONE IN THE MANUFACTURING INDUSTRY FOR SURE

Pros

ABILITY TO DO ESTIMATING, SCHEDULING AND PRODUCTION PLANNING ALL ON ONE PROGRAM

Cons

NOT TOO MANY DISLIKES JUST HAD TO GET USED TO USING THIS WITH PROGRAM

Patrick
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/08/2024

Custom Manufacturing ERP

Positive experience and happy with the service.

Pros

The broad scope of features that fit for our business.

Cons

Implementation did not go as smoothly as expected, but Genius ERP stayed with us to make sure we were operational and helped us get to where we needed to be.

Alternatives Considered

NetSuite and Tekla Structures

Reasons for Switching to Genius ERP

Genius ERP had easier use and understanding of our unique requirements.
IRENE
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2024

GREAT PROGRAM

FROM THE ACCOUNTING ASPECT, THIS PROGRAM WAS VERY EASY TO LEARN AND TO USE. OVERALL VERY SATISFIED.

Pros

PROGRAM IS VERY EASY TO NAVIGATE AND OFFERS MANY TRAINING VIDEOS FOR QUESTIONS.

Cons

LESS TABS TO CLICK ON TO GET TO A CERTAIN SCREEN OR TO OBTAIN CERTAIN INFORMATION.

Jamieson
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/07/2023

Genius ERP for Mid Size Manufacturing

We have had excellent service and support since implementation. We have evolved and grown the user base, and Genius has been with us throughout the growth journey.

Pros

Genius provides a multi module platform that is entirely integrated. It gives visibility through reports and dashboards, of performance metrics resulting for clocked hours, production costs, inventory management, accounting, estimating, quoting, and billing. It is fantastic for manufacturing environments.

Cons

To have customized internally developed report, Microsoft Power BI is a requirement.

Alternatives Considered

Dynamics 365 and SAP Business One

Reasons for Switching to Genius ERP

The Canadian support, experience in manufacturing, comprehensive suite of modules, and value for the investment.
Zachary
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 15/08/2024

Staff Accountant

Overall it is fairly straight forward, but issues can occur when an entire team isn't fluent with the system.

Pros

The quick service we receive when there is an issue.

Cons

The inability to reverse certain actions.

Adam
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

4
Reviewed on 19/08/2024

Genius ERP is a Great Tool For Our Growing Business.

It has helped our purchasing and invoicing with organization and ability to easily recall documentation. Overall, this has helped this section of the company greatly.

Pros

I appreciate the ability to filter most menus & the search options are smart.

Cons

It can be difficult to understand what processes can be edited and which will be permanent. Sometimes it is too late and you are stuck with an un-editable item, job, etc.

Jenna
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2023

Perfect ERP for Custom Manufacturer

Pros

My favorite part about the software is how adaptable it is to our changing organization and the integration opportunities it offers us with our processes, such as the integration with our nesting software.

Cons

My least favorite part about working with Genius ERP is that I don't have a direct line to dial if I need immediate assistance or support. I do, however, utilize their email system, which is typically OK, but in certain situations it would be nice to have a dedicated support to contact to address immediate needs.

Samuel
  • Industry: Farming
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/08/2023

Reliable Project Governance Application

We have been able to track and manage most of our customer data. It has enabled the organization to plan and implement critical decisions on production life cycle.

Pros

I was able to customize most of data entry fields. It is easy to use and set up across the enterprise. The customer support team was proactive and ready to offer any assistance when contacted.

Cons

I have not experienced any operational challenges after deployment.

Verified Reviewer
  • Industry: Online Media
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 01/11/2023

Genius ERP Review: Elevating Manufacturing Standards with Smart Solutions

My time with Genius ERP was really good. It helped us plan production smoothly and get quick updates on how things were going. The CAPA feature was a hero, fixing problems and keeping our products top-notch.

Pros

The user-friendly interface adds to its appeal, creating a well-orchestrated manufacturing environment that boosts efficiency and adaptability.

Cons

Genius ERP's learning curve during implementation and the resource intensity required can be initial challenges.

Brenda
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2023

Great Program and Customer Service

My experience has been a positive one. When I email and ask for help, I receive the help promptly and efficiently

Pros

I like the Accounting portion of Genius because it has the capability of gathering all of the reports that I need in my position. It is easy to learn and use

Cons

There isnt a capability to print a GL Listing

Masoud
Masoud
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/08/2021

convenient and flexible ERP

It is an strong ERP tool. It is capable of synchronizing all the departments, from accounting to customer service. Even the smallest elements of the supply chain is featured by useful tools.
Moreover, it has a high capacity of customization. I am amazed by the flexibility in creating the forms and hard-copies.

Pros

flexibility for customization, convenient dashboards, quantitative demonstration, integration with accouting

Cons

shortage of formulating quantities, shortage of built-in analytical tools

Frédéric
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 03/07/2019

KISS principle

Overall, we are happy to be working with Genius ERP.
It provide use with all the informations necessary to make decision regarding production and purchassing.
Today we feel in control of our production cost and our inventory and can focus most of our time on product devellopment and in our continus improvement process.

Pros

I really like the simplicity of the software, it's simple and clear with the right amount of information on screen for the need of a small to mid-size business, it makes it easy to use for new employee. The UI is pleasant to use, and make it simple for user to find an option or to understand where to click.

Technical support is quick to repond when you have a major issue.

The transfert from engineering to manufacturing is fast and easy, the integration with Solidwork is simple tu use and makes it really .

Cons

I really don't like the fact that they make changes to the software and force sometime a way of working instead of adding a configuration option to let the user choose how he prefere the software to repond.

They choose simplicity, but sometime it makes it diffcult to twaek the software to your need when it could have been achieved with a simple control box in the configuration menu.

Response from Genius Solutions

Hi Frederic,
We're really happy to hear that you find our software simple to use, that it provides you with all the information you need, and that you find the transfer between engineering and manufacturing fast and easy. I understand your concerns about wanting to configure the software to your needsI will pass this on to our product team. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing

Replied 25/07/2019
Eric
Eric
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/01/2019

Great ERP for manufacturing

We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.

Pros

This is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.

Cons

Customization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.

Response from Genius Solutions

Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing

Replied 02/07/2019
Kristen
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2020

A User Friendly ERP System

They offer many different avenues for training; Genius E-class, Genius Academy and an in depth help section within the software for each module. Genius has a strong desire to have a satisfied customer.

Pros

Genius is used across our whole organization. It is easy to navigate and learn. It has helped us streamline processes, reduce costs and increase customer responsiveness.

Cons

Genius is not yet entirely web based. We have run into situations where the software is not advanced enough to support us on automation projects that we would like to implement. Customization of reports can be costly.

Response from Genius Solutions

Hi Kristen, I'm glad to hear that Genius has streamlined your processes and reduced your costs that's what we strive to do for our customers! Thanks for leaving a review!

Replied 08/10/2020
Michael
  • Industry: Maritime
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 23/08/2021

From spread sheets to ERP

Overall, it has been satisfactory. We are excited about some new improvements coming out. They have

Pros

The sales staff did a very good job. After struggling through the initial set up. My team has adapted and we use it company wide. It has been a great tool and has a lot of potential for us.

Cons

The accounting is not as easy or as flexible as our previous accounting system. We do everything from manufacturing to retail sales, including having a dealers and distributor network. We have monthly fees due to customers and have service teams in the field. We have had to create several work arounds but overall it has been continually improving.

Mathieu
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 20/10/2022

review

Pros

technical support, several option and feature

Cons

a full instruction manuel, we cannot delete item

Dave
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

4
Reviewed on 24/08/2021

Genius ERP is an effective solution, well build

Genius is an effective resource for planning and monitoring the stocks to be produced. It's easy to use and is a complete management solution.

Pros

Easy to use, very effective to create Job-Lot, very easy to follow the production

Cons

The modification of job-lot brings difficulties, Some job-lot remains empty even if their production is complete

Gaetan
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 24/08/2021

Responsable of Engineering

I can get a lot from the data base and use pivot tables and get all the analysis needed.

Pros

Genius is a excellent product which is intuitive and quite easy to use

Cons

In my opinion the Quality (non-conformities) section is not as we should expect for such good ERP

Claudia
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 14/07/2016

Genius fits well

We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.

Pros

The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.

Cons

Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.

Jonatan
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/10/2022

Good erp in general

Pros

Easy-to-use and very powerful if used properly

Cons

Lack of import from PLM, we need to import BOMs manually

Pierre
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/08/2021

Very nice, depending of what you need!

Pros

Userfriendly for empoyees who use it....

Cons

If you have a lot of daily's transactions, system could be slow...

149 reviews