User Reviews Overview
About Deel
Deel is a cloud-based payroll and compliance software that simplifies international hiring for businesses of all sizes. With automated onboarding, payroll, and compliance, companies can hire anyone, anywhere in just a few...
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Easy to use and time-saving payment management tool.
It's been time-saving and comfortable for me to use. I only have to set the fixed payments and the periods, once that's done I only have to review and approve.
Pros
It sends reminders and alerts to all employees and admins about the next pay-day coming soon. It sets up everything very easily just for approvals and payments.
Cons
It has an option to enter/request time off but it doesn't apply the discounted days or deductions even though it's established that is an unpaid time off.
Response from Deel
Hi Lizzie,
Thank you for your feedback! We're glad Deel has been a time-saving and easy-to-use tool for you. We appreciate your note on the time-off feature and will work on improving the deduction for unpaid time off.
It’s great to hear that Deel has been more reliable and user-friendly for you. For more details on your concern, feel free to reach out to our team here https://cal.com/team/deel-support-team/reviews-complaints-g2
Best,
Deel Team
- Industry: Outsourcing/Offshoring
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Easy to navigate and smooth
Everything right now goes easy from uploading documents relating to hr needs.
Pros
It is the easy navigation of the platform itself.
Cons
Not that I think off right now since everything seems smooth.
Response from Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Deel is a regular platform, good for remote job but bad for payments
Regular experience, it is so expensive.
Pros
Gives the option to work remotly and receive your payment
Cons
- the exchange rate for money is Always a disadventage for the contractor
- the commission money is really high, in my case 50usd
- as a contractor we lose for exchange rate and for deel commission
Top Deel Alternatives
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Quick payments received
Thanks to Deel now I do not need to worry about a late payment. With the last providers I had terrible issues due to weekss without receiveing my payment on time. Now I can have the confidence that will arrive on time.
Pros
Deel has the quickes way to receive payments from international transfers.
Cons
The fees with the limist of the amounts.
Response from Deel
Hi,
We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!
The Deel Team.
- Industry: Translation & Localization
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Good option to receive payment fast with good fx rate
Quite good. Fast, reliable and reasonably priced vs. other options. FX rate is also good.
Pros
Ease of use, clear transaction breakdown, fast transfers.
Cons
That it doesn't give me the option to add employers from my end.
Response from Deel
Hi there,
We truly appreciate your review on Capterra, as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Great integrated tool for HR
Simple tool, with a great AI search engine where we can easily find anything we are looking for
Pros
simplicity, all in one management tool, has all we need: time off management, payslips, salary details, expenses management, integrated benefits platform, etc
Cons
first time after setup the account I had some trouble to properly login
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
I love to use Deel!
Well i dont have anything bad to say about it, using it for more than a year by now and no problems at all!
Pros
Its really practice and easy way to handle it. I love it!
Cons
I dont have any complaints, nothing at all.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
It's a Deel
Overall, my experience so far with Deel is that it is great to this platform compared to others.
Pros
What I like most is that Deel has less charge fee compared to others.
Cons
The least that I like with Deel are the requirements they are looking for in order to create an account.
Response from Deel
Hello,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Excellent service
Pleasant and easy to use. Never had a problem.
Pros
Never had a problem. The one or two times that payment delayed by one or two days support was very, very helpful.
Cons
I have nothing to complain. If anything, I wish all my clients used it.
Response from Deel
Hi Danilo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Industry: Graphic Design
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
The best choice I could have made.
Pros
Previously I received my payments through other platforms, but I never found the ease and simplicity with which Deel works. Payments are automated, commissions are minimal and it automatically generates my invoices. I am very happy with the service.
Cons
I find no weaknesses in the platform. Everything looks simple and with a lot of transparency, both for the employee and the employer.
- Industry: Outsourcing/Offshoring
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Efficiency in using Deel
Pros
I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.
Cons
One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.
Alternatives Considered
PayoneerReasons for Switching to Deel
Businesses or individuals may choose Deel over alternative products like Payoneer based on factors such as pricing, features, ease of use, customer service, and specific needs or preferences. It ultimately depends on the individual or business's requirements and priorities when selecting a payment platform.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Nice's to have :) from a Pura Vida vibe
Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you for this great and very useful tool. (Hopefully secure)
Pros
overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)
Cons
I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!
Response from Deel
Hi Alex,
Thanks so much for your feedback! We're glad to hear you're enjoying the app, especially the features and customer service. We appreciate your understanding of the small glitches — we'll continue working to improve! 😄
Regarding data security, we follow industry-standard protocols to protect sensitive information, and I’ll pass along your request for more specific details on our security measures.
We’re also aware of the transaction issues in Costa Rica and are working on creating a list of success stories and resources for new users. Great idea to share this with the community — we’ll look into it!
Thanks again for the support and kind words about the app. We’re committed to building a secure, trusted platform for users like you.
Best,
Deel Team
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Simplifies International Payment Management
Overall, Deel has made the entire process of receiving my payments much simpler and stress-free.
Pros
What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.
Cons
The only thing that could be improved is the variety of integrations with other tools I use in my daily work.
Response from Deel
Hi there,
We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so-far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
So easy, so straight-forward, and payout is so quick compared to the traditional methods!
I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!
Pros
I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.
Cons
I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.
Response from Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Deel Review
My experience as a user with Deel was great, it really made it very simple to tackle important documents such as tax filing and my work contract. I also love how easy is to manage where my money can be transferred to and that it has no delays for direct deposits.
Pros
Deel really streamlines payroll and employee management processes for both users and admins. The platform's simple interface walks the user through important processes like tax filing and contract signing. For admins, they can have a high-level view on payroll and employee data, all in a single platform.
Cons
Deel contains some fees that affect the user when transferring their money. Depending on the user's bank, these fees can vary. Also, Deel provides some rewards for users but mostly can only be used in the US, which is not ideal for international employees.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Works incredibly fast for bank transfers and document handling
I had a good experience with Deel. Easy interface and i can store my money on Deel Card which saves me from keeping international currency.
Pros
I like that they offer advance payments,fast transactions,all in one place.
Cons
Limited customizations options for contracts and occasional customer support delays.
Response from Deel
Hi there,
hank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
The Deel Team
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
My experience using Deel
It has been really amazing. Whenever I had the need for extra money available, Deel allowed me to have a Deel advance and solve my problems immediately.
Pros
The easiness to work with and the chance to have funds available instantly gives you a great satisfaction level.
Cons
I don't have any complains about the service. If anything, I would like Deel to work on countries like Venezuela to give more people opportunities to handle their funds and expand their possibilities to overcome the dictatorship hurdles to manage foreign currency.
Response from Deel
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Deel is swift, friendly and super easy to use.
I am living in India and working with US company. Through Deel I can have my payment made through DEEL with no hassle.
Pros
I had an effortless and straight onboarding experience. HR and Payroll management is super smooth.
Cons
At moment i do not have anything negative to say.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Amazing experience!
For a Brazilian working for a US company, this means I benefit from seamless and timely payments, legally compliant contracts, and potential access to benefits like health insurance, all while the company avoids the administrative burden and legal pitfalls of managing international employment.
Pros
Deel stands out for its user-friendly platform that simplifies global hiring, onboarding, and payment processes while ensuring compliance with local labor laws and tax regulations. It automates payments in multiple currencies, offers customizable contract templates, manages benefits like health insurance, and provides robust security for data protection. With responsive customer support, Deel effectively reduces the administrative burden of managing a global workforce, making it an attractive choice for companies expanding their remote teams.
Cons
Nothing, it is very good! I had a problem with a payment and they were very quick to solve it!
Response from Deel
Hi Leonardo,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!
Regards,
The Deel Team.
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Great for contractors!
Overall I have had a pleasant experience with Deel as a platform for getting paid on a regular long-term basis and short-term basis. There's not much I can say negatively about the platform as I feel it does everything right when it comes to contract work from one country to another, ease of access and how helpful the tools are.
Pros
I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!
Cons
Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.
Response from Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
The Deel Team.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Deel Review
Good tool and usability. Innovators when creating new customer experiences.
Pros
Ease of sending money to different countries
Cons
You can improve payment time with what the supplier does.
The advisors only serve in English
Response from Deel
Dear Ligia
Thank you for taking the time to share your feedback Capterra! We're grateful for your review.
We have seen and appreciate your review but want to get even better. What can we do to reach an ideal score? Please schedule a quick call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2 so we can personally ensure your experience is nothing short of perfect.
We'd love to turn your great experience into a perfect one by addressing any concerns you might have.
Appreciatively,
Deel
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Deel - Efficient and User-friendly
I recommend Deel because it's efficient and user-friendly. It helps businesses stay compliant with local labor laws across multiple countries.
The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools. It benefits me as it eliminates the hassle of dealing with multiple payroll systems, exchange rates, and payment delays.
Pros
The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools.
Cons
None so far as it is valuable tool for global teams.
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
First Remote Experience with a Helpful and Welcoming Team
Since this is my first time working fully remotely, I’ve really appreciated how smooth the process has been so far. The team has been incredibly helpful and kind, always ready to answer questions and provide guidance whenever I need it. The onboarding experience has made me feel well-prepared and supported, which has really set a positive tone for my start. I’m genuinely looking forward to officially joining the team and contributing to such a welcoming and collaborative environment.
Pros
What I appreciate most about Deel is the positive vibe that comes through, even in a fully remote environment. The people are genuinely welcoming and supportive, making it easy to feel connected from day one. From the interviews to the onboarding process, everything has been well-structured and supported, ensuring I felt prepared and valued at every step. It’s clear that Deel puts effort into creating an inclusive and encouraging atmosphere, which has made starting this remote role such a great experience.
Cons
So far, I haven’t encountered anything I would consider a downside. However, if I ever do face any challenges or issues, I feel confident knowing there’s a supportive team ready to guide me. The strong sense of collaboration and open communication here makes me trust that any potential concerns would be addressed effectively.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Transformative Solution for Global Workforce Management
Deel has significantly simplified the way we manage our international workforce. By bringing payroll, HR, compliance, and performance management into a single platform, it has streamlined our processes, reduced administrative burdens, and ensured compliance across the board. Despite a few areas for improvement, Deel is an exceptional tool that I highly recommend to any business with a global presence. It's a worthwhile investment that will undoubtedly enhance your workforce management capabilities.
Pros
Deel combines payroll, HR, performance management, and compliance into a single, cohesive platform. This integration is a game-changer, allowing us to manage all aspects of our workforce from one place. The convenience of not having to switch between multiple tools cannot be overstated.
Cons
Some customization options, particularly in the area of workflow automation and report generation, are limited. More flexibility in these areas would greatly improve the user experience and allow for a more tailored approach to workforce management.
Response from Deel
Thank you so much for sharing your feedback with Deel!
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Elevate your standards with Deel. A game changer.
A delighted user. It makes it easy to send payments to international teams. A game changer.
Pros
Deel is the best in class when it comes to security. For onboarding and off boarding go for Deel. It's the payroll solution which is very simple and easy to use. I have used it long enough to guarantee it's the best.
Cons
Nothing at all,it works perfectly as it should.