Asset Panda Reviews

Pros

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Pros

GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.

Cons

We do not have any cons with the product, we find it to suit our environment and needs perfectly.

Alternatives Considered

WebCheckout

Reasons for Choosing Asset Panda

Costs were high with Footprints and we were also moving away from the ITSM solution to another solution so did not want to continue using it, we found AP to be easier to use and web-based, also costs were very inexpensive.

Switched From

FootPrints

Pros

- there is a mobile app
- the attachment tab's options (image, doc, video, voice notes)
- change history
- timestamps

Cons

- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it.
- Clicking on the check tabs don't really do anything. You can't open up the assets in groups.
- The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus.
- Working with the tag generator can be a little complicated too at times when your first starting out without a template.

Pros

The investment we have made into AssetPanda's software pays for itself in many ways. (1) Staff are able to achieve/oversee more because tasks are more efficient with AssetPanda. What took the staff 20 minutes to do per request, now takes five. Audits that would have taken hours because the data was never originally captures in the first place, takes 15 minutes. This opens up time on their schedules for other projects. This is possible through action and assets records that are extremely customizable and the ability to set up automatic notifications to staff members (not just administrators). (2) Activity and asset tracking with user stamps, time stamps, and barcode tracking minimized loss of capital. AssetPanda enables us to close the cracks from our previous system where assets were occasionally lost.

Cons

Actions can have an "open" action and a "return" action, which links two actions together. It would be helpful to have an action chain of 3-4 actions. There are work arounds though.

The only other drawback we have found is that AssetPanda is not HIPAA compliant.

Alternatives Considered

Sortly, FlowTrack, GigaTrak Asset Tracking System, inFlow Inventory and Finale Inventory

Reasons for Switching to Asset Panda

AssetPanda allowed more actions to be applied to the assets and unlimited users allows notifications to go any staff member. AssetPanda didn't just replace our previous asset tracking system, it also replaced our process for sending and signing asset-related documents (loan agreements, data usage agreements, invoices, etc).

Pros

When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.

Cons

While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.

Alternatives Considered

SolarWinds Service Desk and Hive

Reasons for Switching to Asset Panda

Cheaper cost and more feature set. The look of the user interface was also leaps ahead of the competition.

Pros

Once setup it is very easy to use and way less paper work envloved.

Cons

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.

So in summary I would love to see a global home page option for users templates.

Pros

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last.
The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

Cons

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation.
Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.

Pros

The ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.

Cons

Support is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.

Alternatives Considered

EZOfficeInventory

Reasons for Switching to Asset Panda

The alternative product offered discount to Non-Profits so it was a more cost effective solution, however, everything being equal I preferred Asset Panda based on features. Asset Panda worked with us on price and removed that as a barrier. I also was impressed with some of the large companies using the product, which I suspect had more complex scenarios than ours.

Pros

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

Cons

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

Pros

i found the following features as most impactful:
- asset tracking
-asset organisation
- asset location finding using GPS
- anywhere tracking based on cloud.
- assets marked using e-signature
Yes the product is quite easy to use for:
- cloud based application
- mobile based asset tracking
- uploading pictures, documents and quotes of an asset
- tracking and adding of non-depreciable assets
-
Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

Cons

I found the following features that were either missing or could be improved:
- search function could be improved
- confusing security sign in
- configuration of images
- mobile bar-coded scanner

I found the following features or aspects of the product that are difficult to use:
- impossible to know double posting of assets
- difficult to setup users
- organisation of images gets difficult
- problematic setup of SSO
- time-out settings
No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Pros

We heavily used asset management and work order systems with Asset Panda. It made for a smooth integration to track issues related to assets in a clear and easy way. The ability to customize our work order system was the highlight of our use.

Cons

It would have been amazing if our Facilities Department could have utilized the same software, but templates for preventive maintenance and invoicing options kept them searching for a different vendor.

Pros

Customization, Functionality, Dependable ( no interruptions in service), and just overall quality of the software has been hard to beat.

Cons

On the Administration Side, It can be a little overwhelming creating new groups, actions, configurations simply because there are so many options within the software for customization.

Alternatives Considered

InventoryCloud

Reasons for Switching to Asset Panda

Had more of what we were looking for in a complete package with the ability to have a help desk /IT Ticketing system also.

Pros

Convenence, Easy to use, LOTS of information can be added

Cons

Sometimes its a bit slow, and very dependant on network connections.

Pros

That a barcode can be assigned for each device, assign a customizable ID, the history of what has been assigned

Cons

The change in the Entity option, that you could see the name, and now it has a single name, Example we have 12 grades of students and each one had their name Grade 1, Grade 2, etc, now they all say Students, and we should not enter each one to know the degree, since they are not organized alphabetically

Alternatives Considered

Destiny One

Reasons for Switching to Asset Panda

The ease of use and that it should be used only by our IT department.

Pros

The software is very user friendly. As well, the customized reports allow me to create in-depth, and visual reports for the college administration. All of this is done with ease.

Cons

I would like to see more integration of the modules. As in when you upload your assets and there is a warranty field. I would like that to transfer over to the Warranty section.

Alternatives Considered

AIM and AssetCloud

Reasons for Switching to Asset Panda

Ease of use, customer service, and cost.

Pros

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

Cons

Customizable: Asset Panda allows users to customize the software to meet their specific needs. This includes custom fields, labels, and workflows. This makes it a great tool for organizations with unique asset management requirements.Mobile App: Asset Panda offers a mobile app that allows users to manage their assets on-the-go. This is especially useful for organizations with mobile teams or employees who need to access asset information in the field.User-Friendly: Asset Panda has a user-friendly interface that makes it easy for users to navigate and use the software. This can save time and reduce the need for extensive training.Automated Tracking: Asset Panda automates asset tracking, making it easy to keep track of asset location, maintenance schedules, and other important information. This can save time and reduce errors associated with manual tracking.Integrations: Asset Panda integrates with a variety of other software, including accounting software, help desk software, and purchasing systems. This can streamline asset management workflows and improve overall efficiency.

Pros

Asset Panda is highly configurable. It's really been great for us as a start up to be able to change the configuration as needed to meet our growing company.

Cons

The only hurdle is learning how to configure it for what you want. Although, it's not much of hurdle since the customer service and technical support has been so spot on. Everyone I have worked with at Asset Panda has been quick to respond and provided a solution. It's been really great customer service over the last 2 years.

Alternatives Considered

EZOfficeInventory and UpKeep

Pros

This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.

Cons

There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.

Pros

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

Cons

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

Pros

We love this tool for our asset management. We are a school with a 1:1 chromebook program and keeping track of loaner equipment and repairs is a tall task. Asset Panda has helped us streamline the system and keep tabs on where everything is and what state it's in. We use the report tool features daily to track students who have loaned equipment due to repairs or forgetting their own devices. This has reduced our overall repair rates and decreased the number of devices lost due to theft and student negligence. The interface is clean and reasonably intuitive. We also use the Google sync and Device Management tools and both of those are working well for us. For inventory purposes, it's a very solid tool.

Cons

I wish some features were easier to do on the main screen. Since we have a high volume of daily loaners, it would be nice to check in and out equipment with one click from the main screen. We also tried the help desk module, but ended up going with Spiceworks instead. The help desk works as a way of tracking repair orders, but that functionality is also covered in the main inventory tool. We were looking for a help desk that would provide communication back and forth with our school stakeholders (staff and students). Also, I wish the Google Device Management tool had bidirectional syncing. As it stands that feature works very well; that is just more of a wish list feature.

Pros

I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization

Cons

That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.

Pros

What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

Cons

As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

Pros

Completely customizable
pulls customized reports
has the option of a photo displayed
The calendar feature is extremely helpful

Cons

Not necessarily a con but it is very technical on the back end. Building the program is the most difficult part. Although, it did get me well acquainted with how the entire system works. I'm glad you start us off with people who can walk us through.

Pros

The phone application. I can quickly open it and scan an asset and see how old it is and where we purchased. Also some repair history as well.

Cons

I do not like the login through the PC browser- it never remembers my info (may be a browser issue), but it also won't update my dashboard to open to the asset page. It will for my users, but not for me as administrator. Also, we have never gotten the repair tickets to fully work with our flow. That is more a training issue as the software seems to work as designed.

Pros

We used to use asset cloud and didn't have any means have tying a user or email address to an asset that was being assigned or checked out to someone, so we would have to manually enter the user's information to track who was using it and how long they had it. Asset Panda gave us the ability to change that with its various integrations as well as the ability to customize the check-out process.

Cons

It was a bit challenging to program AP the way we wanted, but even then, the implementation team helped us hit the ground running.