User Reviews Overview
About WebHR
WebHR is a cloud-based human resource management solution that helps organizations manage their employees' employment lifecycle, from the time they were hired to retirement. The solution merges functionalities provided by human...
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
WEB HR review
Best thing is that the WEB HR team is very helpful, friendly, cooperative and supportive. Their response time to any of my queries is quick and they never leave you hanging. In fact, some times they go out of their way to give support.
Pros
It is user friendly and the user interface is quite interactive. It is like Facebook for employees! Makes employee engagement better.
Cons
Some of the functionalities should be enhanced, the software is still in its initial phases so more different types of features need to be added to make it a holistic HR software. Recruitment tracking and application screening should get better.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Managing my team with WebHR
I work in a development company on a senior/lead position so I don't have much time to work with management tools.
WebHR was a bit frustrating when I started using it, as any of the software you use for the first time. There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. Now the pages simply show "no data" which is ten thousand times better and less frustrating.
The second thing I didn't like is that I had to log in each time I access WebHR. That's a minor inconvenience which vanished as soon as I discovered a mobile app. With the mobile app, I can simply approve most of the staff with my phone.
Pros
+Mobile app
+Requests are easy to approve
+Great infographics
+Single page app experience
Cons
-Single page app experience on some pages
-Lots of UI elements, which leads me to "no access" pages
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Looking forward to better development
It does not properly sync with QB online and that was the main reason we chose WebHR.
Communication has gotten better, it used to take a long time and many requests to get a call back.
Pros
The available features, it appears to have decent features but does not flow with ease of use. If they continue to develop it to be more user friendly it would be a great resource. I am still a little on the fence with it but, looking forward to having bugs worked out.
Cons
Functionality is not there yet, it needs to be simplified and more user friendly.
Does not properly sync with QB Online. It is a bit pricey for its lack of functionality.
Top WebHR Alternatives
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
It's good product with user friendly interface.
- Automated our complete HR approval process for leaves, Forms, expense etc.
- Employees have access to their data documents and info.
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Pros
- User friendly interface and less costly with almost all the HCM modules available in package.
- support for the software is great from vendor
Cons
Customization is bit problem and less flexible for localization specially for uae leave and eos calculations.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Web HR simplified my life
Pros
As a single user with no hr experience I was able to use this software for my domestic employees with out any hassles. The support was real time, fast and efficient. I have been very impressed.
Cons
Nothing to be honest, the software integrates with all major software and platforms, there is bo downside
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Awesome Software
It has helped us to achieve and streamline our attendance and payroll systems as well as Employee data capture and prompt reminders.
Pros
Attendance, Payroll, Leaves and Employee Modules
Cons
Some modules are not flexible to manipulate and so cannot be customised.
- Industry: Investment Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Excellent !!
Awesome
Pros
Ease of use. Keeping it simple . that is the best thing
Cons
Can evolve more. As HR grows, they will need to add more features
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Great for HR management
Heavy hiring is made possible and easy to document and track using WebHR.
Pros
Love the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool.
Cons
Please fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great HR system
Pros
Leave type and attendance also the payroll
Cons
Feature for salary increase and comparison of salary
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
excellent
so far all good
Pros
user friendly, easy access and quality customer service,
Cons
should improve to be more accurate. Some features to be added in future
- Industry: Outsourcing/Offshoring
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
WebHR - RCG Global Services (for improvements)
Pros
It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network.
Cons
A few of the things which I don't like:
* Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker.
* Requires mandatory time-in even on Timebank -- since this is timebank (personal time-off/holidays) why does it requires a time-in (for me it doesn't make sense when you're not even reporting to office that is why it is called timebank, right?)
* On Timebank as project type, can this be generally defaulted to Non-Billable? are there cases where timebank is billable? As I understand even if you work on holiday, you would not log it as timebank but on OT or project billable.
* To make a template for employee hours instead of manually generating it for a period on adding multiple or single hour. A template could also be cloned or replicated for another set of period. Currently, I'm using the Add multiple hours for billable time but in cases that I have timebank (holiday or VL/SL) in between, I need to cut the billable period to add a record for timebank. In comparison if there is already a template with project, and all you need to do is to log time. If I'm not mistaken, I think this is how the original RCG timesheet was.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Review for WebHR, Payroll Section in particular
WebHR is easy and helpful to control payments done and keeping records
Pros
Every part is clear, simple to understand and clearly defined.
Cons
Provident Fund is not easily editable. when a salary has been deleted and recreated, provident Fund still appear twice for the same month. We wish it comes once if it is for the same month or kindly give possibility to delete one instead of deleting the employee's whole history and start over manually.
The salary payslips are all mixed up. it will be nicer if there is a slight different between the month or a clear space between monthly generated payslips.
The App logs out too fast, sometimes when generating payslips and there is delay after all it does not save because the App has log me out without my acknowledgment.
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Great Product
As a small-medium business, WebHR offered all the features we were looking for at the best price. The software was easy to learn, and has so much adaptability to fit your exact needs. I love the customization for employee access and access templates to allow me to give each employee just what they need. The ability to have alerts for leave requests, announcements, etc allows for the average user to not feel pressured into checking their account daily as they will get an email if something requires their attention. I have worked closely with the customer rep who has been wonderful to implement all the changes and customized pieces we needed. The standard payslip was very basic initially, but after a bit of time we now have a wonderful payslip that includes summaries for pay, deductions, taxes, and YTD totals for everything. Only complaint is that the company does take a bit more time to respond to requests, so be patient with that but it's worth the wait!
Pros
I love the ability to completely customize it. Each time I found something that didn't fit my needs, the support team was able to get us taken care of. I appreciate all the different modules, and how much you can do with 1 software package for the great price.
Cons
The customer support team is great, but takes a bit longer than I would prefer. Once they get back to you, the issue is resolved which is great.
Response from Verge Systems
Thanks for your review, we'll be quick with our support next time, we promise =)
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great tool for all you HR needs
I came across this in the early stages of my business. I see it as a valuable resource for all the tools it offers. The most awesome part is the recruiting portal. I love the ease of use of the recruiting portal. I love the job portal that can be used on my website. Very professional software! I recommend it!
Pros
I love the recruiting portal
I love the ease of use and the user friendly dashboard
Cons
The performance evaluation module seems a bit basic.
Response from Verge Systems
Thanks for the review. We recently rolled out a completely new & improved Performance Add-On module. Its very detailed and extensive module for 360 degrees performance evaluation. Please do give it a try!
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Good looking HR Management tool
Pros
First impression I got from this tool was the design. I am a big fan of flat design and UX in general - the the effort put into this software is great and deeply appreciated.n terms of functionality, the software does provide all needed modules, but with the way they're presented and working, I wouldn't suggest using this software for large companies, would probably be best so stick with it if your company is comprised of <250-300 employees, otherwise everything will get cluttered.
Cons
Lack of mobile access / version - that's a requirement now in 2018.
UI seems somewhat cluttered when having to many employees / profiles added.
- Industry: Animation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
I love it!!! but you have to spend the time to set it up properly.
Hi, I run a 150 artist animation studio and it is impossible to keep track of all our artist ins and outs. Although it was a lot of work to get it set up I can from my phone anywhere in the world know who is working and who is not. it is a big job to set this up properly but really there is no another way. It is more streamline than any other option but I am telling you-you need to work to get the data in properly. Once that is in and you spend the time WOW. At a click, you can get any information about any employee. Also, the Employees can get information in real time. I have researched every HR software and you will not find anything in the price range of WEB HR that will even come close. Be prepared to work hard to implement this and you will see the dividends right away. The HR Staff has been there at ever step helping to implement WEB HR and has added features to make it work even better. I honestly love it and all the hard work was worth it.
Regards
Oliver Guse
COB Tycoon Animation
Pros
Does so much best software under 1million bucks.
Cons
A lot of work to set up and it would be nice to have some access to set up your own formulas each business is different... Some add-ons are nice but seem overpriced for what they are and should be packaged with the software. Still waiting for one piece before I can use it:( Also achieving old employees would be nice if there is a better way.
- Used Daily for 2+ years
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Review Source
WebHr is awesome no doubt in that
Pros
WebHr is awesome no doubt in that, i find it very easy to view all my requirements in just a single click Thanks
Cons
But as an employee i find it very difficult to sign in as it is not easily accessible.
1. Have to Log in then the page has to be loaded
2. Need to look for the tab "Time sheet"
3. Then Attendance and
4. Last but not the least "Time Clock" and then have to submit
Other than this its a user friendly and anybody can use it effectively for any organisations
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Mutualism within clicks away
Pros
The best thing about WebHR is the ease at getting to know the Daily Dose of Information with just a few clicks . Any industry can make use of this software to connect and share knowledge or ideas with each other so "Team work makes the Dream work" . Moreover its the ability to mutualise on this platform that makes us the happiest users.
Cons
Being a long term user of this software I haven't found anything least likeable on this software.
- Used Daily for 6-12 months
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Review Source
The experience was not good in the beginning, but the technology wasn't good.
Pros
You knew exactly how many hours you had there was no guessing and everyone was on the same page. Also, liked the fact it said my name.
Cons
WebHr was always freezing and not allowing you to clock in 2 good days out of 5, glitches need to be worked out. Suggestion: Have the software install on your desktop, this would eliminate the ipad freezing and also the frustration. The WebHr's time was either ahead or behind with all the other clocks (computer, phone etc.) Sometimes when you selected sign in it would say you are going out to lunch, sometimes WebHr would not clock you in or out and you would have to go to HR to have your time adjusted. Should not only be used for hourly but for everyone in the company holding everyone accountable.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Outstanding
Pros
- Almost Everything
- This is one of the best applications that I have used, implemented or purchased in the past 9 years of my professional career
Cons
- Almost nothing
- A few features or modules were not up to the mark when they started this up but the company have been taking every feedback seriously and continues to deliver all the possible features at a very fast pace without taking much time.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
WebHR Experience
I use WebHR everyday at work since this is where I get data and I'd say it is reliable. I can run report in just seconds which is way better than what we had before with our old system. I admit it was quite a struggle at first since we had to specifically request to customize some features which were not initially available but overtime as new functions were added, the process became smoother and more user friendly. So all in all, the shift to WebHR was worth it in the end.
Pros
It is accessible anytime anywhere as long as there is internet which is quite convenient. It's fast and reliable as well especially when running reports with huge amount of data.
Cons
When they do updates, some customized features gets messed up and we need to contact them again to correct it, which sometimes could take a while.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Decent HRIS
It's a great product at a decent price. It does add up for organizations with large populations. Evaluate your needs and check the pricing. I appreciate that they add functionality without adding to the price.
Pros
It allows admins to manage employee info, PTO, company calendars, some capacity planning and document storage (for things like contracts). As an admin, you would appreciate that data collection will mostly come from the employees filling in their own records. You just need to manage it. There are also reports, so you can get valuable insights on the big picture.
Cons
There was a learning curve, so some training was needed to get employees used to it. Video demos work best to get people to try out the functions with some guidance.
- Used Daily for 2+ years
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Review Source
WebHR review
Pros
Feature Rich Social HR Complete Recruitment Solution
Employees Self Service Extremely User-Friendly
Effortless Payroll Employees Attendance / Biometrics
Very Cost Effective Comprehensive Reports & Graphs
Cons
Extensive Leaves Management Online Job Portal
Extensive Employee Profile Customizable Data Fields
Documents Management Reports Generator
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
HR Improvements
WEB HR solved the problems of communications between HR and staff as it serves as a platform for HR improved procedures, new polices, news about the company and staff.
Benefits - will provide/communicate to us standard operational procedures, open communication, improved HR procedures and less paper works.
Pros
The software is user friendly and a good start for us since this is the first time we had this software that improves communication between the HR and staff. And it is paperless!!
Cons
We are encountering delayed posting update in the time line.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Webhr is easy to use and I enjoy the features that are offered.
It helps keep accurate employee work hours and produces proper time sheets. This has improved our payroll process tremendously. The system also provides and easy way to capture employee information for employee verification's.
Pros
The payroll functions and reimbursement features is what I personally use the most. Those functions are easy to navigate. We also really enjoy the appreciation badges, it is an easy way to show appreciated or recognition of a fellow colleague.
Cons
Sometimes there are issues with on boarding and employees receiving the emails. This has improved but there is still some improvements that can be made to that function. The once things that I dislike the most is the delay in responses from Customer Support. There are many times where I have had to send multiple emails and days will go by before a response is given. Sometime even the response is not helpful.
