SaasAnt Transactions Reviews

Pros

The Customer Service is amazing, [sensitive content hidden] is always able to see exactly what is wrong when I am having problems. I love that I can get a Customer Service Rep on the phone quickly and the rep can remote in via Zoom.

Cons

There isn't anything I like the least. I just don't know how to use SaasAnt in its entirety. I am still learning

Pros

I've been utilizing the services of SaasAnt Transactions for quite some time now, and I can confidently say that they have set the gold standard when it comes to customer service and providing indispensable software solutions for ecommerce brands.

First and foremost, let's talk about their customer service. The support team at SaasAnt Transactions goes above and beyond to ensure that any concerns or queries are addressed promptly and effectively. Whether it's troubleshooting technical issues or providing guidance on optimizing their software for my specific needs, they consistently deliver exceptional service with a personal touch that is truly commendable.

Now, let's dive into their software. In a landscape where ecommerce platforms are a dime a dozen, SaasAnt Transaction's software stands out as a game-changer. It's not just another tool in the toolbox; it's an invaluable asset that has significantly streamlined my operations and enhanced the overall efficiency of my ecommerce business reporting. The features and functionalities offered by their software are robust, intuitive, and tailored to meet the diverse needs of modern ecommerce brands looking for an affordable option to import and export data.

What truly sets SaasAnt Transactions apart, however, is their unwavering commitment to innovation and continuous improvement. They don't rest on their laurels; instead, they are constantly evolving and refining their software to stay ahead of the curve and anticipate the evolving needs of their customers.

In conclusion, I cannot recommend SaasAnt Transactions highly enough. Their exceptional customer service, coupled with their indispensable software solutions, make them an indispensable partner for any ecommerce business. If you're in the market for a reliable partner who truly cares about your success, look no further than SaasAnt Transactions. They have earned my trust and loyalty, and I look forward to continuing to work with them for many years to come.

Cons

Occasionally, our account would have a few issues with errors importing. However, the customer service team was always impeccable in making sure our concerns were addressed and fixed promptly.

Pros

I use SaaSAnt for bills that I dont have the time to split the charges into clients and SaaSant makes this really simple.

Cons

Sometimes it's not easy to map fields and It took some days to understand how it worked, but now that i am used I like it.

Pros

Saasant Transaction help me transfer Bulk Data from Excel . . . specially Inventory with multiple site location

Cons

None. I think all Quickbooks Desktop user should have Saasant standby . . .

Alternatives Considered

Reasons for Switching to SaasAnt Transactions

Pros

Ease of use and access. Ability to update large amount of data at once

Cons

Having to purchase credits often during migration. The cost add up fast. Also, the processing speed is quite slow. Also, it should start displaying errors found while it is working on the file. There is a lot of waiting around and finding out a period was closed for example. If period is closed is the error in QBO, there is no point in going through the entire process and having the user wait before letting the user know. There should be a way to stop or abort an upload.

Pros

We have over 10k transactions we used to enter manually. Through SaaSant that has been reduced to 2 hours by the finance manager. It used to take a team of 3 fulltime bookkeepers.

Cons

Not really an issue with SaaSant, but quickbooks is a disaster of a software and sometimes there are issues with SaaSant syncing with QB. But they quickly resolve them.

Pros

Reduces time spent on exporting invoices to QB.

Cons

I would for other QB users to be able to launch from their QB portal, currently only Admin can do this.

Pros

Customer Service is exceptional compared to all other software companies I use. I have had the pleasure of working with Harish on many issues that he has been able to solve for me very quickly.

Cons

Will have to think about this - Saasant has exceeded my expectations.

Pros

We like the ease of use, reliability and great client support that we have received over the years of using this application!

Cons

Really not much to identify as a CON-- little bit of a learning curve but great support helps with that!

Pros

I needed SaasAnt to import data that I could not import with the standard QuickBooks Online import option, and it worked great! It saved me a ton of time not having to manually enter a large customer list with billing and shipping addresses, as well as an invoice list for a QBDT to QBO migration.

Cons

Haven't discovered any cons yet. It would be nice if it could read my mind... but that's a stretch

Pros

Whenever I set-up a new QuickBooks Online client, I use SaasAnt to transfer data from Excel to their new subscription. I've been using it for years (most of the time, the trial subscription is all I need for the client). I recently attained a client who will be setting up hundreds (yes, hundreds) of their sales agents with their own QuickBooks over the next year. They will be providing files these reps need to regular upload to their QBO. When we encountered an issue with some of the direct import features in QBO, I wondered if SaasAnt was the answer. With the help of my new friend, [sensitive content hidden] (and his wonderful insight), we found that the answer is YES!

Cons

When I forget to map properly (user issue, not SaasAnt's fault lol)

Pros

Customer Support was quick and thorough. [sensitive content hidden] did an amazing job resolving our issues in timely manner.

Cons

Service was 100% effective. There was nothing to dislike.

Pros

Ease of Use
Intelligent enough to identify the duplicate transactions

Pros

[sensitive content hidden] was very supportive with the Import of Time entries

Pros

The quick response to resolving an application issue.

Cons

We have not experienced any cons at this time.

Pros

This product is amazing. And what is perhaps the best part is I had an issue and couldn't figure out what to do and so I reached out to chat on a US holiday and got someone within 1 minute that was very knowledgeable and helpful. I couldn't believe it. Name was [sensitive content hidden] and was extremely helpful and pinpointed my issue quickly and solved it. Given the level of customer support is low from many companies, I was blown away by how good it was here.

Cons

nothing. Everything is great so far that i've worked with.

Pros

Bulk changes, User friendly and Good support

Cons

Exporting transactions and checking that making little tedious job. I f it is possible directly QB report can be imported it will be little easier.

Pros

Simple and easy to use, including teaching new users.

Cons

It's challenging to see what transactions users have posted. As SaasAnt Admin, I should be able to determine what Transactions are posted from each user account, at least by reference to a file name, etc.

Pros

The program itself is amazing and saves so much time when we need to enter old data.

Cons

Billing

Pros

Simple to use, [sensitive content hidden] from customer support was great helping with Set-up!

Cons

Might get expensive with more transactions.

Pros

Ability to solve said problem, very helpful and friendly customer service.

Cons

Ease of use and great integrations with multiple platforms

Pros

The software is very easy to use & easy to understand

Cons

Everything is good. I do not have any issues with the application

Pros

Is fast to upload JE in QBO. fast customer support

Cons

QB date error not matching Saasant date.

Pros

Usually simple to use... but there was a internal error with SaasAnt that messed up my whole morning. Finally decided to use support and [sensitive content hidden] helped me right away. Wish I had contacted them sooner!

Cons

If there is an outage or there is an internal problem, there is no notification to users. I spent WAY too long trying to fix something that was an internal error that I had no control over. The way I was using the file importer for 2 years no longer worked.

Pros

There isn't much not to like! It allows me to import historical data such as invoices, attach payments to them, credits, even edit customer information that already exists in QBO (my new favorite feature). I worked with [sensitive content hidden] and they were both fabulous! The customer service is phenomenal. They are understanding and knowledgeable, especially with knowing that time is money and finding solutions quickly and efficiently. I highly recommend it if you want to save time and make money!

Cons

hmmm... drawing a blank here...