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description: Review of Matter Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Matter | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [360 Degree Feedback Software](/directory/2081/360-degree-feedback/software) > [Matter](/software/297767/matter)

# Matter

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> Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜

How Matter helps:

🎉 Encourage peer-to-peer recognition with Feedback Friday
🙌 Share kudos based on company values for all to see and celebrate
🎁 Give rewards people love - gift cards, donations, custom company rewards, etc.
🥳 Celebrate birthdays and work anniversaries automatically
📋 Send pulse, eNPS, and employee surveys with rewards to 10x your response rate
📊 Get culture insights with advanced analytics reports
🏆 Gather feedback with real-time and continuous feedback surveys

✅ Free Plan
✅ Free 14-Day Trial
✅ No Credit Card Required

Schedule a demo or get started for free today\! ☎️
> 
> Verdict: Rated **4.6/5** by 378 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 378 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matter
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pro includes:

✅ Weekly team Feedback Friday
✅ Kudos cards (9 templates)
✅ Custom kudos (e.g., company values)
✅ Global gift card + donation rewards
✅ Custom rewards (e.g., company swag)
✅ Admin analytics
✅ Skill-based feedback surveys
✅ Recurring continuous feedback
✅ Automated birthdays + work anniversaries celebrations
✅ Priority support via email \& Intercom
✅ Multi-channel support (e.g., timezones)
✅ Single sign-on (SSO) support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 360 Degree Feedback
- API
- Action Management
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Continuous Feedback
- Customisable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Reminders
- Employee Database
- Employee Onboarding

## Integrations (19 total)

- ADP DataCloud
- BambooHR
- Gusto
- Justworks
- Microsoft Teams
- Namely
- Paycom
- Paycor
- Paylocity
- Personio
- Rippling
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Sage HR Online
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software)

## Related Categories

- [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software)
- [Employee Engagement Software](https://www.softwareadvice.com.au/directory/3397/employee-engagement/software)
- [Employee Recognition Software](https://www.softwareadvice.com.au/directory/3780/employee-recognition/software)

## Alternatives

1. [Achievers](https://www.softwareadvice.com.au/software/59174/achievers) — 4.8/5 (2907 reviews)
2. [Vantage Circle](https://www.softwareadvice.com.au/software/106530/vantage-circle) — 4.7/5 (5122 reviews)
3. [Workhuman](https://www.softwareadvice.com.au/software/291733/recognition-intelligence) — 4.8/5 (2157 reviews)
4. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3441 reviews)
5. [Awardco](https://www.softwareadvice.com.au/software/231067/awardco) — 4.9/5 (4845 reviews)

## Reviews

### "Matter Is A Fantastic Reward System Used EVERYDAY by Our Team" — 5.0/5

> **Kevin** | *14 January 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to implement, very intuitive.  Our teams are giving each other a steady stream of rewards people can turn in for things they actually want\!
> 
> **Cons**: Pulse Surveys -- would like to be able to respond to them (anonymously)
> 
> As a remote company, Matter has given the next level of "Thank Yous" for our teams to consistently give to each other and leadership to reward those that are going above and beyond.

-----

### "Best Employee Engagement Experience of my 30 yrs of corporate experience" — 5.0/5

> **Steve** | *12 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the ease of use(Kudos button is everywhere) and the prompts to remind you to Kudos. Always a little fun every Friday when we run it. Like the recap on Mondays as well.
> 
> **Cons**: Nothing really. Easy to use and intuative.
> 
> Our company has set it up to prompt for responses on Friday afternoon. But you can give Kudos at any time. Sometimes its a competition to see who gives the most Kudos. Again easy to use.

-----

### "Meh. Just Alright." — 3.0/5

> **Landra** | *12 December 2024* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: It's fun getting gift card points to trade in.
> 
> **Cons**: It feels like a popularity contest more often than not.
> 
> It's fine. Not good, but not my favorite.

-----

### "The slam dunk of all activites" — 5.0/5

> **Ollie** | *10 September 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The challenges and the gift certificates.
> 
> **Cons**: Losing the challenges to my Baby girl \[sensitive content hidden\]
> 
> Excellent. It helps to lose weight, keep you active, and help you sleep better.

-----

### "Very Good experience" — 5.0/5

> **Sara** | *17 December 2024* | Program Development | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use and all the new features make this tool very useful and interesting to use.
> 
> **Cons**: The admin dashboard appearance, but is not a problem.
> 
> Very good, since the very beginning the improvements have been great.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/297767/matter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/matter-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/297767/matter> |
| en-GB | <https://www.softwareadvice.co.uk/software/297767/matter> |
| en-IE | <https://www.softwareadvice.ie/software/297767/matter> |
| en-NZ | <https://www.softwareadvice.co.nz/software/297767/matter> |

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